Customer Feedback

We value feedback from all of our customers, below you can read what people have to say about us.

Customer Feedback
Graham D of Hitchin
25/09/2024

Hi Kevin,I received my ACE BR Green 10001 D16 with small yellow end panels just after lunch today. As instructed UPS left it safely under cover under my garden railway via my backdoor and gate. I have test run it on the railway it runs very well on 12 volt dc .The sound quality is good . Thanks for including all the extras ,lamps screw link couplings and loco front name boards.I lookforward to receiving the same loco in BR Green with running nos 10000 very shortly.before i spend the money!!! Then I will change the back to backs on all three loco using Marks Trains of Peterborough,to assist running through Peco track point check rails
You have "dangled the carrot again" by sending me the Pullman coaches you sell,they look good and are cheaper than the competition . I shall have to work out what rake i need for The Queen of Scots , The Master Cutler, The Tees-Tyne Pullman,The Yorkshire Pullman for my Deltic DP1 and my Heljan Class 55 Deltic, Class 40,53,45?and may be Hattons class A4 and A3 Gresley locos if the coaches are not too heavy. I will require fine scale wheels and grey roof. Probably a rake of 6 to 8 max.let me choose may require modelers license?
I have just invested in a new GMC 10LGB 24v dc 2.5 amp controller at a discount price of £122! I need to find a second one for my twin track main line. Both will be indepently wired to my 12v dc controllers via two very sturdy DPDT switches so that I can switch between either depending what makes of loco I am running,making sure that the two types of controller never electrically come into contact.
Thanks again for your very good service. My son Ben saw you and the ACE layout at the recent Sandown Park Swapmeet,
Very impressive. He runs a diecast stall,.See you there next time.
Best Regards,
Graham.

Graham D of Hitchin
19/09/2024

Hi Kevin,received my ACE Deltic DP1 this morning tested on my garden track it runs and sounds OK. But slightly down on speed and power on 12volt DC. Probably need to get a voltage booster to run it at 12v to 15v DC. I will have to modify or change the wheels to obtain the back of 29 mm as against the 27.5 mm of the model as it hobbles through the the check rails and frogs of my Peco point work, which you said on your attached sheet included and on the websites. Who do you recommend as a supplier of 0 gauge fine scale wheels for this model as in the future I would like to purchase ACE trains 10,000 and 10,001 in Br Green syp and modify them at you discount price of £525 each. Have you heard of modelrailway parts.com i will give them a call to see if they manufacture a wheel set kit for ACE diesels. Best Regards the loco really looks great. Thank you Graham

David of Haywards Heath
19/09/2024

Hi Kevin, my ACE Duchess of Atholl arrived safely this morning! It was excellently packaged and the loco looks magnificent! Thank you for responding to my purchase email so quickly and for sending the parcel so promptly. Most excellent service all round.
VetNy thanks, David Reed

Jeremy of Peterborough
29/08/2024

My order turned up on time and very well packaged,all contents were as intended.thank for a very pleasant experience.

Steven of Barnsley
24/08/2024

" Oh ! what a beauty ".

Philipp of Endingen
30/07/2024

I have ordered various products from ACE TRAINS and Darstaed. I am very happy with ACE TRAINS being taken over by STATION MASTERS ROOMS. High quality ACE TRAINS products delivered and distributed by a highly experienced specialist. I'm very happy with everything. I also really enyoy the great Darstaed-0-gauge-Tinplate-262T-locomotive-LNER-4515-black. Keep it up!
I will be ordering another ACE-locomotive soon. With friendly greetings from Switzerland.

Terry of Chackmore Buckingham
30/07/2024

Thank you. Badge delivered quickly. Well packaged. Good informative order tracking.
Best regards Terry.

Susan of Roosevelt
14/06/2024

Dear Kevin, Many thanks for your help in finding exactly the locomotive and tender that I wanted for my latest order. It arrived as usual in amazingly quick time, safely packaged, from across the pond. As a life long, many decade railway modeler and collector in the U.S., I consider ACE trains to be the most beautiful and well-crafted products that I've ever seen. Best wishes for continued success as the new owner of Ace Trains. Robert

John of Warrington
02/06/2024

Thank you Kevin your usual excellent service

Stuart of Canterbury
29/02/2024

The Deltic is an amazing model! Very pleased am running it in gently,anyone debating one of these should not hesitate! Thanks very much Kevin for your prompt service as always and careful packing,the courier was accurate with there delivery time and special thanks to Len Mills for his input behind the scenes.Look forward to the next Loco.

Nick of Botesdale, Diss
08/02/2024

Another excellent product from TSMR, fast delivery, well packed, exactly as described, as always the perfect buying experience. Many Thanks.

Nick,
Diss Norfolk.

John of Warminster
31/01/2024

Dear Kevin, my first purchase for a while now. Delighted to say all in order again, super loco, credit to the ACE team, excellent packaging and logistics. Best wishes John I.

Ronald of gunnislake
27/01/2024

item arrived safe and sound,thank you nice little item to keep one going.

Jan of LISKEARD
15/01/2024

Thank you Kevin
It's always a pleasure doing business with you.
Kindest regards
Jan

Geoff of BRISTOL
13/12/2023

Excellent service as always many thanks for your input Kevin.
Best Regardss
Geoff Legg

Richard of Mississauga
11/12/2023

Very professional & efficient.

Nick of Botesdale, Diss
27/11/2023

Received, checked, and tested the new Golden Arrow Coaches.
What can I say, they are superb, well worth the wait and way above expectations.
As always extremely well packed and very quick delivery, the usual professional service from Kevin and all at TSMR.
In my opinion if you have not already bought these Coaches then buy before they sell out, no doubt they will become a sort after classic!.
Salt Wagons look great too!.
Good to deal with you again, still very much the best in the Business.
Many Thanks,
Nick
Norfolk.

John of Wincanton
22/11/2023

Wow!! What a loco -BR green Deltic arrived today (24hrs ahead of schedule!!). I had been a bit dubious about the development of this model through it's various incarnations - I needn't have worried, the result is stunning! A very well done to Len and the SMR Team.

I've 'loaned' THE ROYAL NORTHUMBERLAND FUSILIERS to BR Southern Region to head the new Golden Arrow coaches which arrived in the same delivery. Again, stunning models and as Kevin has said, well worth the wait!

Oh yes, everything was very well packed as usual - well done Kev.

John

Stuart of Canterbury
21/11/2023

The Golden arrow train arrived on time on platform 2 awaiting departure!
Absolutely stunning,the passengers are delighted,many thanks Kev they were well worth the wait!

Donald of Baschurch
10/11/2023

Model arrived safely and what a stunner! and as usual, very well packed. Yet another impeccable transaction with The excellent Station Masters Rooms. Superb service once again Very many thanks Kev.
All the very best
Don.

Robert of Leicester
20/10/2023

Dear Kevin,
Thanks for the Deltic, superb , it was worth it.
But however the train headboards are not included with The White Rose and The Shamrock are both missing, perhaps they could be replaced.
Thanks Kevin.

Jim of Lutterworth
05/10/2023

Cheers Kev excellent service as ever thanks Jim

Chris of WICKWAR
19/09/2023

Thank you Kevin for my ACE Trains DELTIC Prototype Locomotive which arrived today. I have test run it on my small 3-rail layout and it performed very well. As per the instructions I am running it in and its smooth running is commendable in both directions, with working lights and the sound which is very realistic. Another lovely model locomotive from ACE Trains so congratulations to Len Mills and his team for another great product. Well packed Kevin for safe transit so thank you for that and all our earlier correspondence.
Kind regards,
Chris

Nick of Botesdale, Diss
07/09/2023

Excellent Service as always from all at TSMR.
Items arrived safely and well packed.
Many thanks.
Nick Norfolk.

John of Wincanton
07/05/2023

Almost like old times again - a well wrapped parcel from the Station Masters Rooms, delivered on time and now with some of the new beer vans inside! Lovely models - with a more realistic satinee-matt, slightly embossed, finish compared to the ACE more glossy vans of earlier years.

Excellent service, Kevin.

Nick of Botesdale, Diss
26/04/2023

As always, fantastic Product, fantastic Seller, fast delivery, as described, many thanks.

Nick Norfolk

Donald of Baschurch
02/04/2023

Once again, item safely received, impeccable service as usual from the Station Master,excellent in all respects, very highly recommended. Many thanks
Regards
Don.

Stuart of Canterbury
29/03/2023

Beer vans arrived safely well wrapped many thanks!

Stuart of Canterbury
15/03/2023

Coaches arrived well wrapped as described and on time thanks very much excellent service!

Nick of Botesdale, Diss
09/01/2023

Excellent Service as always, many thanks Kevin.
I hope all is OK and that 2023 will be a good year for you and your Family.

Nick
Diss Norfolk.

Katherine of Hastings
05/01/2023

Thank you Kevin. Carriages arrived safely, very well packed as usual. Carriages are really nice. Happy New Year!

Katherine of HASTINGS
29/11/2022

First class service from Kevin once again. Excellent Ace Trains Diesel loco and Coronation Scot coaches. Really well packed for dispatch and very fast delivery. A pleasure to deal with.
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Stuart of Canterbury
26/11/2022

Hi Kev, wheels & buffers & badges arrived today many thanks!

Donald of Baschurch
08/11/2022

Model safely received, well packed and exactly as described. Another first class delivery from the excellent "Station Masters Rooms". Superb service every time, very highly recommended.
Thank you Kev
All the very best
Don

Edwin of Issaquah
07/11/2022

I must say that I was concerned when making an order from ACE trains I received the response from TSMR and did not get the connection. When it finally became clear as to who TSMR was, I was relieved.
I anticipate delivery in a few days time.
Yes, I've purchased trains new and old from Kevin over the years and have had no complaints. I wish him well in his business.

Richard of Luton
15/10/2022

Great service as always. Item despatched as promised in time for an outing early next week. Parcel was very securely wrapped Thank you.

Donald of Baschurch
05/10/2022

Once again, Superb service from the excellent Station Masters Rooms. The model arrived safely and well packed and very promptly. A pleasure to do business, many thanks Kev.
Best wishes
Don

John of Warminster
21/09/2022

Another fine loco delivered today. First class service again, thanks, looking forward with confidence to more of my pre orders in due course. Meanwhile keep safe and best wishes, John I.

John of Bedford
15/09/2022

I have been delighted with the service provided by The Station Master's Rooms, which has always been prompt and courteous. The products purchased have been of the highest quality, good value and are always well packed and presented. I shall continue to purchase from Kevin and his team.

John Kay

David of High Wycombe
03/09/2022

Well pleased with the Loco and service I ordered the loco Tuesday lunchtime it arrived
Wednesday morning well packed too Many thanks Kevin

Roger of Grange over Sands
02/08/2022

Thank you for another great model Kev.

You certainly have packaging down to a fine art.

Stuart of Canterbury
22/07/2022

Hi Kevin, wheels arrived safe together with other parts Thanks very much!

Richard of Luton
19/07/2022

A super locomotive well packed and promptly despatched when available. Thanks to Kevin and his team

Katherine of Hastings
14/07/2022

Caledonian Patriot received bang on time! Beautifully built loco.Very well packed and fast delivery. Excellent customer service. Thanks again Kevin. ??????

Donald of Baschurch
07/07/2022

Yet another most satisfactory transaction from this superb dealer. Cannot be recommended highly enough! Many thanks again Kev.
Regards
Dpn

Dave of Trinity Fields
01/07/2022

Hi Kev. Ace loco. arrived safe & sound. Really pleased. First class service from a first class team. Many thanks, Dave.

Dale of Huntington
30/06/2022

Kev,
Pleasure to do business and finally a purchase after many
discussions on different items, will always keep a watch on your site for other items of interest thank you
Dale

John of Warminster
29/06/2022

Another welcome delivery, first class service again, excellent! John I.

Katherine of Hastings
24/06/2022

Just received beautiful Patriot loco (and wagon) Much prefer the LMS version. Brilliant lining. Really well packed and very fast delivery. Thank you Kevin. Look forward to the next one! ??

Robert of Sippy Downs 4556
20/06/2022

Most cooperative and helpful. Much appreciated.

Tim of Welshpool
17/06/2022

Truly beautiful model, delivered quickly and well packed. Kevin always provides the models exactly as he describes them, simply the best place to buy Ace trains in my opinion

Stephen of Totland Bay
01/06/2022

What a pleasant surprise. Model was far betterthan I thought it wouldbe. Many thanks for agreat experiance .

Chris of Kidderminster
31/05/2022

Thank you Kevin for supplying the 2 Ace Caledonian Suburban coaches with clerestory roofs which go very well with my Darstaed Jinty in Caledonian blue livery . Usual superb service with comprehensive packing and fast delivery .

Christopher of Cheltenham
26/05/2022

To Kevin.

The coaches have been delivered on Wednesday as scheduled.

They are absolutely splendid and I shall take them and Leander and run the train on my freinds 3 rail circuit of track.

Many thanks for all your help and when I have finally built a layout perhaps we may do business again, if not before.

Kind regards,

C John White

Dr Mike of Solihull
25/05/2022

What can I say!
Just thank you once again Kevin for your speedy, and excellent service.
Nothing is too much trouble and you always give us your best service.

Many thanks

Mike

Les of Haslemere
22/05/2022

Excellent service.

Nick of Botesdale, Diss
13/05/2022

Excellent Wagon, well packed, super fast delivery.
Excellent Service as always.
Thanks Kevin.

Nick Diss Norfolk.

Les of Haslemere
09/05/2022

excellent

Joe of Gatley
05/05/2022

These magnetic corridor connections seem to be a really effective way of improving the realism of our passenger trains. If these prove to be easily fitted, I may well order some more.

With thanks for an excellent service.

Joe Brown

Albert of THORNTON-CLEVELEYS
04/05/2022

Thank You Once More! Delighted with the Streamline "Merlin" which is exactly as described. It was most carefully packed and swiftly delivered as has been with all my orders from S.M.R.! Most Grateful as ever K.! Albert. at FY5.

Donald of Baschurch
26/04/2022

Another impeccable transaction from the excellent Station Masters Rooms. Model promptly and safely received, well packed,and exactly as described. Superb service! Very many thanks once again Kev. Stay safe.
Regards
Don

Nick of Botesdale, Diss
24/04/2022

Another perfect Shopping Experience and Purchase from Kevin and the team at TSMR.

Many thanks,

Nick Botesdale Norfolk

Stuart of Canterbury
14/04/2022

Second set of wheels arrived safe well wrapped together with the new salt wagons and have to say they are better than I salt! Many Thanks Kevin great service!

Nick of Botesdale, Diss
09/04/2022

Fantastic 9F Locomotive, Fantastic Service.

A pleasure to do business with Kevin and his team at TSMR.
A BIG THANK YOU.

Nick Botesdale Norfolk.

Donald of Baschurch
06/04/2022

Items arrived, safe and well, another most satisfactory service from the excellent "Station Masters Rooms". Cannot be faulted! Recommended. Thanks again Kev.
Regards
Don

Chris of Kidderminster
06/04/2022

The Duke of Gloucester arrived safely . Usual fast delivery and immaculate packing . A loco of outstanding quality . The rotating valve gear has to be seen to be believed !!

Geoff of Bridgwater
05/04/2022

Coach arrived safe and sound many thanks

Alan of Neston
29/03/2022

ACE salt wagon set arrived safely yesterday. They look great. Excellent service from TSMR as usual. Very happy. My wife is buying them for my birthday so sadly now in her custody until then!

Chris of Kidderminster
16/03/2022

Very pleased to get this original C1 Series SR Suburban Brake End Coach from Kevin as long out of production. In new unused condition. Perfect as a Push Pull Coach for my Ace M7 Tank loco.. Usual excellent packing and fast delivery .

Chris of Kidderminster
09/03/2022

Another perfect transaction -An Ace Tank loco. Delivered within 24 hours of the Order being placed . Usual superb protective packaging and a very competitive price. You're the man Kevin !!!!

Donald of Baschurch
01/03/2022

Superb service once again, models arrived, safe and well packed, exactly as described. A pleasure to do business, very highly recommended. Thanks again Kev. Stay safe
Regards, Don

peter of Weston super Mare
26/02/2022

Has set an aim of High quality in all aspects.Certainly achieves this standard.

phil of Herne Bay
22/02/2022

Excellent service from your company could not have asked for a quicker delivery,thanks again loo forward to purchasing many more items from you.

Nick of Botesdale, Diss
17/02/2022

As always a very professional service.
Items as described, superb packing and super fast delivery.
Still the best in the business, many thanks to Kevin and the team at TSMR.

Nick Norfolk.

Brian of Doune
16/02/2022

Kevin, The train is excellent and will make an attractive addition to my collection. Well packed and it travelled well.

Tony of Plymouth
09/02/2022

Hi Kev
My G1 King GV arrived safely this afternoon. Expertly packed as always, indeed it was a struggle to open the parcel up it was that well made up but well worth the wait to get it open. As described it is a superb example, many thanks.
Tony

Gerald of Chatham
03/02/2022

Hello Kevin,my loco has been received safe and sound WELL packed .
A stirling engine with a stirling service many thanks Gerald.

Christopher of Wadhurst
25/01/2022

A prompt delivery, safely packed, and well-received.

John of Warminster
22/01/2022

Kevin, just to say I have received two recent lesser separate accessories items. All in order and dealt with in your usual efficient way. Excellent, many thanks, John I

DAVID of Tetney
19/01/2022

Loco arrived today as promised. Super service and item - thanks Kevin.

DAVID @ TETNEY.

DAVID of Tetney
17/01/2022

Many thanks Kev for the Jubilee - arrived quickly & well packed - as usual!!
Brilliant service - second to none.

Dave - TETNEY.

roger of glemsford
13/01/2022

Hi Kev,
Another loco arrived OK. and in good condition as expected.
All the best
Roger

Tony of Plymouth
13/01/2022

Hi Kev
E39 Diesel 10001 arrived safely. Many thanks for keeping me posted when delays occurred to your shipments.
Regards
Tony

David of Eastleigh
11/01/2022

Another purchase from the Stationmaster and Kev and his team were outstanding yet again. The item was well packed and sent very quickly, I really cannot fault them they are extremely reliable many thanks.

John of Warminster
11/01/2022

BR 10001 delivered today all in order. Your personal service in dealing with the difficult unforeseen delays and keeping me in touch is so much appreciated and much valued, thanks a lot. Also thanks again amongst the recent turmoil for the opportunity to change my mind at the last minute about the particular model I wanted, excellent. I should have preordered sooner. Looking forward to the very interesting programme for 2022 as set out on your amazing website.

John of Wincanton
09/01/2022

Hi Kev,

Many thanks for the coaches and wagons which arrived safe and sound and very well packed as usual.

Excellent service as usual and well done for getting all those orders organised.

Cheers
John

Donald of Baschurch
09/01/2022

Once again, superb impeccable service from the Station Masters Rooms. Model arrived safely, very well packed, and exactly as described. A pleasure to do business. Many thanks Kev. Stay safe.
Best wishes
Dpn

Stuart of Canterbury
07/01/2022

Hi Kevin, Loco arrived well packed as described many Thanks!

Chris of Kidderminster
07/01/2022

Parcel enclosing the 2 Darstaed 6 wheel vans has arrived. Usual superb service from Kevin - competitive price , excellent packing and fast delivery. It doesn't get any better than this !!

Tony of Plymouth
07/01/2022

Hi Kev
My Gauge 1 8F arrived today exceptionally well packed and it is absolutely superb. Very many thanks for your hard work in getting the orders out at this busy and challenging time.
Regards
Tony

Ian of ALLOA
07/01/2022

Kev,
Excellent very fast service. The coaches are in mint condition.
Thanks very much.
Best wishes,
Ian.

Michael of HARROGATE
07/01/2022

Hi many thanks to Kevin and the team for my item with excellent packaging. and happy new year to All

Johnathan of Whaddon
07/01/2022

Many thanks for the Palethorpe's van. Speedy and efficient service as always.

In passing, i don't know of any other consignor who packs parcels as thoroughly as Stationmasters Rooms. It is like getting into Fort Knox, and I think the chance of transit damage must be absolutely NIL!

All best for the New Year

Jonathan Jarvis
HRCA 209

Chas of Barnstaple
06/01/2022

Great transaction ! Friendly communication, and importantly
Perfect description of locomotive , and excellent packing,
With updates as to when parcel will arrive.
Very pleased !!

John of Wincanton
30/11/2021

BR 10000 loco arrived on time and well packed as usual. Excellent model with very good low speed 'creep' control and realistic generic diesel sound - particularly in 'idling' mode.

Super service , highly recommended.

Geoff of Bridgwater
04/11/2021

arrived safely many thanks

Alan of Neston
02/11/2021

Three Hachette wagons (to go with my electrified Hachette loco). No complaints about the price!
Great service, goods well packaged. Very happy thank you.

Simon of Wyberba
31/10/2021

Another perfect purchase from Kev and the team! Superb product, very well packed, quick shipping to Australia, what more could I ask for!! Many thanks!!

Stuart of Canterbury
28/10/2021

Let the wagons roll! Many Thanks again to you Kevin yet another fast transaction with perfect wrapping and items as described! Very Happy.

Paul of Hemel Hempstead
26/10/2021

Just taken delivery of my new ACE LMS 10000 Co-Co diesel. Great service as usual from Kevin - ordered yesterday morning and delivered this morning! Excellent packaging, too.

Terry of
22/10/2021

First class service as usual. Prompt dispatch (arrived next day) and very well wrapped.

David of Eastleigh
18/10/2021

The stationmasters room are an exceptional, friendly and efficient business. I can’t praise them enough. Kevin is very helpful and will go out of his way to make sure that you are happy with what you are buying and that the order goes through smoothly. I thoroughly recommend them and have bought several items over a few years and have always been very satisfied. The website is very easy to use with superb descriptions and photographs.

Michael of YEOVIL
10/10/2021

very fast delivery, well packed as always, is now on the layout thanks kevin .

Stuart of Canterbury
06/10/2021

Coach boards and seats arrived well packed and quickly,many Thanks again to you Kevin for your prompt attention!

Donald of Baschurch
02/09/2021

Once again, superb service and smooth transaction from a first class dealer. Model arrived safe and well and in excellent as new condition. A pleasure to do business, very many thanks. Very highly recommended.
Best wishes,
Don

John of Wincanton
24/08/2021

Hi Kev

My order arrived on time and very well packed as usual -, in two large parcels. The two locos are fine - particularly the superb ACE 8F in lined LMR WD Blue.

Super service as usual, many thanks once again.

Cheers

Gerard of Edgeworthstown
16/08/2021

Absolutely delighted with my purchase. Well packaged and speedy delivery. Highly recommend

STEVEN of Birdwell , Barnsley
14/08/2021

Great Models.... Great Service.

Nick of Botesdale, Diss
12/08/2021

As always a perfect professional service from Kevin and his team.

Still the best selection of products from the best supplier.

Many thanks.

Tim of Welshpool
11/08/2021

Thanks again for another excellent item, arrived quickly as promised

Chris of Kidderminster
02/08/2021

Excellent Ace Stanier Tender received well packed with fast delivery. Top Marks !

Allan of Gloucester
28/07/2021

I have dealt with Kevin over many years now and he never fails to present his stock in first class condition .
Communication is also a strong point and service is what we say in the West Country
SHIP SHAPE AND BRISTOL FASHION

Keep up the good work Kevin

Allan Toft
Gloucester

Richard A of Steyning
21/07/2021

Excellent. Brilliant service. Thank you.

Peter of Moncontour
19/07/2021

8Fs. These are wonderful models and seem to capture the real thing remarkably well. They are well constructed and the paintwork finish is excellent. I ordered 2 of them and was so pleased with them when they arrived that I ordered a further 2, which have just arrived.....in perfect condition thanks to the SM usual high standard of packing.

So I have Black, Grey, Blue and Maroon liveries. The Maroon livery is especially poignant as I have driven the real thing in that livery at Loughborough. Amazing machines. I did not realise they had a 40 mph speed limit....Again many thanks to ACE Trains for making such excellent models..I now have 39 lovely ACE locos...next up the LMS Twins.

Dave of Trinity Fields
13/07/2021

Hi Kev. Once again you have provided a first class service. Really pleased with the loco. Many thanks to you and your team. Kind regards, Dave.

Simon of Wyberba
12/07/2021

My coach arrived today, very well packaged and totally as hoped for! I'm very happy indeed with every aspect of the purchase! Many thanks!!

Michael of HARROGATE
23/06/2021

Another superb model from Kevin and his team with excellent packing and prompt delivery. Well done and many thanks.

shaun of colchester
16/06/2021

Excellent, very prompt service, as always. Thanks!

Eric of Oldham
08/06/2021

Great service. Fantastic green Jubilee.Once again, many thanks Kev.

Paul of Lo-Reninge
07/06/2021

always the best service from Kev!!

Eric of Oldham
24/05/2021

My first order for some time. Excellent service as always from Kev and the team. Loco received within six days including time taken to receive my cheque. Superb locomotive.
Very well packed. Well done Kev, GPO and UPS.
Best wishes for the future Kev.

John of Warminster
11/05/2021

Dear Kevin,
Loco received, excellent and all in perfect order as described. Super packing and delivery service, much appreciated. Compliments to all. Hope to see you about soon. Best wishes, John I.

Robert of Daventry
10/05/2021

Superb engine (Princess Victoria) as usual, bought for a present but once I saw it have kept it. Once again Kev you didn't disappoint. Thanks

Chris of Kidderminster
07/05/2021

Another Parcel from the Stationmasters Rooms this time with an Ace loco. Very well packed with fast delivery and a good price. Loco is excellent - very well detailed and silky smooth in operation. I have been buying from Kevin for some years now with total satisfaction - Kevin you are a Star !!

chris of newtown
29/04/2021

great service.....enticing products..keeping O gauge alive for us old buggers!
and oohh the temptation!

Frank of Leeds
28/04/2021

The ACE 8F is a lovely model. Your packaging is superb. Great service, many thanks.

Richard of Rochdale
21/04/2021

Excellent super fast service. Delighted . Thanks

Thomas of Epping
17/04/2021

The Princess Victoria Engine & Tender I bought from you was very well packed and the delivery was very fast. They arrived in excellent condition including the original box. I am very pleased and will be buying from you again. Many thanks, Chris F.

Paul of Hemel Hempstead
16/04/2021

Another excellent item from SMR. A very good price and my ACE Black 5 was delivered within 24 hours. Thank you, Kevin, for your usual great service!

Chris of Kidderminster
13/04/2021

Excellent Bing Gauge 1 Bogie Wagon just arrived - good price, extremely well packed and fast delivery. As always a perfect Experience buying from Kevin !!

Michael of HARROGATE
08/04/2021

Hi Kevin Superb model and excellent packing with prompt postage. another first class transaction. many thanks.

Kevin of Haywards Heath
22/03/2021

Thankyou for the well wrapped parcel of goodies and for ringing back when I initially tried to contact you.

James of Southport
17/03/2021

Hi Kevin. Order arrived safe and sound today. Always an excellent service.

Stuart of Canterbury
09/03/2021

Many Thanks for the wagons they were well packed and arrived sooner than predicted, 1st class service well Done Kev!

Nigel of Reading
04/03/2021

Order dispatched promptly. Items as described and very securely and safely packed. Thanks.

Michael of HARROGATE
01/03/2021

Excellent transaction - Banbury castle in Superb condition with excellent packing and delivery. many thanks.

gordon of Rugeley
25/02/2021

Great service highly recommended

Chris of Kidderminster
23/02/2021

Excellent Bing Gauge 1 Wagon safely received. Very well packed and usual fast delivery from Kevin. Top Marks !!

Norman of Dunbar
17/02/2021

I have received the Ace Trains M7 in Southern Black safely. It all appears to be as described. Have yet to run it but all looks good. Looking forward to making further purchases from you.
Norman

Derek of Billericay
08/02/2021

First Class service - as always.

Donald of Baschurch
05/02/2021

Once again, very efficient transaction with the Station Masters Rooms, model received safely, as described. Many thanks Kev, stay safe
Regards
Don

roger of glemsford
02/02/2021

HI Kev,
Loco has arrived safely. Good condition. Well pleased.
All the best
Roger

Peter of Broadley Common, Nazeing
26/01/2021

Kevin very pleased with my order from you that arrived a day early.
Coaches all ok in good condition.
Excellent service with a speedy delivery
Best wishes Peter.

roger of glemsford
25/01/2021

Hi Kev.
Loco arrived safely. Good quality as was the Britannia. Well pleased.
Best Regards
Roger

Stuart of Canterbury
19/01/2021

Hi Kev,
Coaches arrived well packed all good as usual, Many Thanks for your fast service!

roger of glemsford
19/01/2021

Hi Kev.
Loco arrived safely. Brilliant model. Well worth the money. Will be in touch soon.
All the best
Roger

James of Southport
17/01/2021

Always a great service.

Sebastien of VENISSIEUX
12/01/2021

Hi Kevin,

it's always a pleasure to du business with you, I'me very happy for this set of 2 locomotives HORNBY.

Best regards

sebastien

Jobst of Munchen
06/01/2021

Good communication and service, quick transfer, thanks

Noel of POULTON-LE-FYLDE
06/01/2021

Dear Kevin
I have safely received the loco as per order.
I am very pleased with it
Many thanks and best wishes
Noel

Ian of Chesterfield
05/01/2021

Excellent goods and wrapping, delivery service very happy. Thank you Kev till the next time

Robert of Daventry
05/01/2021

Once again really pleased with coaches I received, very well packed and fast delivery I don't look anywhere else now for what I want I go straight here. Very happy.

Tony of West Looe
23/12/2020

Hi Kev
Many thanks for the swift despatch of my new King Arthur, another brilliant Ace model. I wish you and your family the best Christmas you can have in these troublesome times and hope we can look forward to a better year in 21.
Cheers
Tony

John of STANMORE,
22/12/2020

Order-Invoice no. 202006121116484
Ace Trains '0' Gauge Churchward 2-6-0 locomotive and tender in early BR livery.

I am very pleased with this locomotive, which was securely packed and safely delivered by UPS to my home address. I had asked for an example of this engine to be reserved when I first read about it on the Station Master's Rooms website, and I chose the early unlined black version (with BR insignia) because that is how I remember this class of engines at work in the Worcester - Gloucester - Hereford areas, to which I used to be a fairly frequent visitor.

The model is well made, and seems to me to capture very well the distinctive shape and proportions of the real locomotive, and I am looking forward to having an opportunity to run it on a layout.

Kevin of the Station Master's Rooms has always replied promptly and helpfully to my various communications, and the service has been excellent.

Stuart of Canterbury
21/12/2020

Hi Kevin, Thanks very much ,the kit arrived today due to tier4 I should have it running by Christmas Eve! It all looks complete and super service from you and your team again leaves me to wish you all a Merry Christmas and a great new year!

Robert of Martinez
17/12/2020

Hi Kev and family,
My order arrived safe and undamaged. Always enjoy doing business with you guys.
Cheers,
Rob

Michael of HARROGATE
16/12/2020

Hi my hornby station has arrived- very well packed by kevins team and a great transactoin . many thanks and best wishes for xmas and the new year.

Frank of Wittmund
16/12/2020

Dear Kevin,
it couldn't be any better
Order monday 14.12.2020
Delivered wednesday 16.12.2020 in Germany
Thanks very much, Dankeschön, Mille grazie, Merci

Frank
Wittmund,Germany

Annette of OTAGO
16/12/2020

Many, many thanks to Kev and all the team, latest acquisitions have arrived very safely indeed and both my husband and myself are really thrilled with the items, consisting of an Ace set and a Horton Series van, both are absolutely stunning! As always everything was beautifully packed and arrived in perfect condition and exceptionally quickly! It is always such a pleasure to purchase from The Station Masters Rooms, we wish Kev and family and all the team a very Merry Christmas and a Prosperous New Year for 2021 and thank them for the exceptional ongoing service. We do hope that 2021 will be a less stressful and safe year as regards Covid-19, it certainly has been a very difficult time worldwide for everyone this year. With very best wishes, Annette Alexander.

David of Wantage
15/12/2020

Excellent as always - well described items and rapid shipping. Looking forward to next purchase!

Sebastien of VENISSIEUX
09/12/2020

Hi Kevin,

I've juste received the loco. Very nice set, I'm Happy !

Lot of thanks for the package and for the transaction. Pleasure to to buisness with you.

I will place the set under the christmas tree !

Best regards

Sebastien

Frank of Wittmund
04/12/2020

Hello,
order Wednesday 02.12.2020
Delivery - Germany Friday 04.12.2020
It couldn't be better
Thanks to Kevin

Frank
Wittmund , Germany

John of Portland
03/12/2020

Hi Kevin
Rail King PTCruiser truck has arrived safely
. Couldn't believe my eyes. Just had to have it because I bought a new Inferno Red diesel PTCruiser in 2003. Still got the touch up paint. LOL. Obviously the wheels are coarse scale and slightly bottom out on Peco track. Got some Peco RO7 wagon wheels on the way should fit with a bit of fettling. Well happy.
Regards John.

Derek of Billericay
28/11/2020

Excellent service, as always.
A pleasure to transact with.

Richard of Guildford
28/11/2020

Delighted as always with SMR’s items, packing and general all round service.

Richard of Guildford
27/11/2020

Delighted as always with SMR’s items, packing and general all round service.

Noel of POULTON-LE-FYLDE
26/11/2020

Dear Kevin
I have received the coaches safely.
Excellent quick delivery.
Very pleased
Many thanks Noel

Chris of Petersfield
21/11/2020

Fabulous product with outstanding service and fast secure delivery.
Could not be better!
Thank you very much.
Chris

Tom of Edinburgh
20/11/2020

Great website. Always has great pictures at all angles - so you can see what you are buying. Deliveries are always prompt and items are always well packed.
Keep up the good work.

Robert of Daventry
19/11/2020

This is the first time I ordered of Kev and I was very impressed, contact was good he told me when it would be posted very well packaged and arrived on time. I was extremely pleased and happy with my engine, will definitely use him again. Thanks Kev

shaun of colchester
18/11/2020

As usual, good items, great quality and very speedy delivery. Thank you for the excellent service.

Richard of Guildford
11/11/2020

Three more very nice wagons for the collection. Excellent packing and fast delivery as always. Thanks Kev & team.

Robert of Boston
09/11/2020

Hi Kevin,
Thanks once again for your help and excellent service, it doesn't matter if you spend £10 or hundreds of pounds, I look forward to the next year for more to buy from you,
All the best,
Bob.

Tim of Welshpool
30/10/2020

Always a good service and items as promised.

Donald of Baschurch
29/10/2020

Once again, a prompt, efficient transaction with the Station Masters Rooms. Very many thanks Kev, superb.
Regards
Don

J.P. of Saint-Amand-les-Eaux
27/10/2020

Full satisfaction with my latest order...
I now check your site on an (almost) daily basis.

Geoff of Bridgwater
26/10/2020

Good fast and friendly service as usual I will recommend the SMR to everyone I know.

Barry of Sleaford
26/10/2020

The wagons I received were in excellent condition. They were well packed and dispatched promptly. Over all i was most pleased with the service I received and will be buying from the Station Masters Rooms again.

Richard of Guildford
21/10/2020

Another well-packed, quickly despatched wagon from SMR. Great work Kev & team.

Les of Haslemere
21/10/2020

Excellent thanks

Richard of Luton
20/10/2020

Super despatch time, speedy delivery. Parcel extremely well packaged. Oh and the packaged contents were ok too! Thank you.

Noel of POULTON-LE-FYLDE
19/10/2020

Hi Kevin

Have received the L M S coach safely
Very pleased
Many thanks
noel

Richard of Pevensey
19/10/2020

Hi Kev, thanks for your speedy service & another great model. This is the second King that I have purchased from you & they are both superb models of engineering. The latest one, Excalibur in LSWR light green which I thought I had missed until I saw the last one on your website & snapped it up quick. What a looker, thanks again Kev.

James of Southport
12/10/2020

Very pleased with the items I ordered. Excellent service as always.

Paul of Hemel Hempstead
12/10/2020

Just a quick note to say that my order was delivered this morning. Everything looks fine and I'm looking forward to giving the ACE King Arthur a test run later today. Packaging was up to your usual high standard. Many thanks for another trouble-free transaction with SMR!

Armand of RECKANGE-MESS
07/10/2020

Thank you Kevin, for your fast delivery, "TOP AS USUAL" This loco is really HEAVY METAL and of course in top condition.
All the best from Luxembourg
Armand

Malcolm of Sprowston
06/10/2020

Superb quality item very well packed and promptly received.

Excellent 5* service provided, as always.

Maloclm of BUDLEIGH SALTERTON
06/10/2020

Hello Kevin Princess arrived safe and sound

David of Eastleigh
05/10/2020

The stationmasters rooms is absolutely brilliant. I can thoroughly
recommend this seller with no hesitation. Kevin is really helpful and wil go out of his way
to make sure that you are satisfied with any purchase you make. The descriptions on the website are extremely accurate, postage costs are reasonable and parcels well packed with fast mailing. Communications are also excellent. Many thanks.

Peter of Exmouth
01/10/2020

The Churchward Mogul arrived today - as ever very well packed and efficient delivery. With a mug of tea in hand it was up to the train room and on with running in. What a super model - Ace have done it again - I'm sure Churchward would be pleased!. The smooth running at low speed is a delight, particularly when accompanied by a rake of the PO coal wagons.
Many thanks for your excellent service.

Richard of Guildford
01/10/2020

GWR Mogul arrived this morning - well worth the long wait! Thanks to Kevin and team.

Glynn of Buckley
01/10/2020

Great service and items really well packaged, customer service is second to none, somewhere you can shop with complete confidence!

Noel of POULTON-LE-FYLDE
22/09/2020

Hi Kevin
I have received my G W R model safe and sound.
I am very pleased with it .
Many thanks Noel

Tomas of Mill Valley
21/09/2020

Extraordinary!!!!

James of Paignton
21/09/2020

As usual a fast and professional service with excellent items recommended

Michael of YEOVIL
08/09/2020

Very happy, surprise when my parcel came which was on time, very well packed,and my
coaches were great value for money , station mastersrooms thank you very much,
great service again will pnone soon kevin.

Chris of Hassocks
07/09/2020

Delighted with items. Quick delivery and well packed. Many thanks

Joe of Gatley
04/09/2020

Hello Kevin,

If this refers to the Heljan Great Western 2-6-0, mogul, its just fine.

Thanks a lot,
Joe

David of Poynton
04/09/2020

Thanks Kevin,
The A4 is fine as I expected.
I've touched in bits of worn paintwork, and it now looks excellent.

Thanks also for the handrails for the black 5 kit.
They've now been fitted. I've almost completed building, but realise I need just 3 bolts to fit the chassis to the boiler. I'm trying to source these.

Good to do business with you.
David

Tim of Welshpool
01/09/2020

Another top quality item, well packed and sent promptly. Thank you

Russell of Long Marston
01/09/2020

Hello Kevin, The B.L Southern Mogul arrived very well packed. Thank you for sending it so quickly as well. Great service from start to finish - professional. Kind regards Russ.

Robert of Sippy Downs 4556
20/08/2020

Arrived safely and speedily in distant Australia, expertly packed, promptly posted, full marks for gold medal service. Many thanks, Robert Gorrell HRCA 3640

William of Columbus
17/08/2020

This was my third order and each one has been a first class transaction. The items have been described accurately and completely. If you live in the U.S. and are ordering I would suggest you ask for U.P.S. shipping instead of Royal Mail. U.P.S. is much quicker.

Robert of Martinez
17/08/2020

My order arrived safe and sound, Thanks for another pleasant buying experience.

David of Eastleigh
14/08/2020

I have used Stationmasters rooms many times and I am always impressed by the friendly and efficient service provided. The products they sell are always as described and they provide a fast mailing service at reasonable cost, the items are always well packed too. Thorough recommended.

Richard of Guildford
11/08/2020

Another milk wagon to join the fleet arrived this morning - safe and sound. Many thanks Kevin & team.

John of Leeds
07/08/2020

feckin fantastic

Les of Haslemere
04/08/2020

Excellent loco

Barrie of Heckmondwike,
04/08/2020

Excellent friendly service and engine extremely well packed for transit. Loco just as described-
superb! Very pleased with my purchase.

Stuart of Canterbury
04/08/2020

Thanks for your quick service again,wagons all arrived safely as pictured am delighted!

Tim of Welshpool
03/08/2020

Another perfect item delivered promptly and well packed, you can buy with confidence from TSM

Robert of Newhaven
03/08/2020

Very fast and friendly service.
Very happy with the loco i bought.

Martin of Colchester
02/08/2020

Very pleased with your prompt dispatch of item, which arrived in good time, undamaged & well packaged. The item was as described & in very good condition for its age. Will be keeping an eye on your sales list.

James of Paoli
01/08/2020

Great set of cars just as advertised. Fast shipping and wonderful communication. I will definitely be a return customer! Thank you!!!

Michael of HARROGATE
31/07/2020

Excellent service from kevin and his team with first class packing. many thanks.

Stuart of Canterbury
31/07/2020

Many Thanks for the King Authur loco it is truly stunning, your packing is a delight to unwrap and service first class as always,Many Thanks Kevin!

Tim of Welshpool
31/07/2020

If you are looking to buy gauge 0 or Gauge 1 models then go to Kevin at TSM, no one else has the selection of models or provides a better service in my opinion

John of Wincanton
29/07/2020

Hi Kev

Lovely group of wagons, arrived Tuesday as promised. All exactly as described and very well packed as usual. Here's to the next time.

Cheers
John

Noel of POULTON-LE-FYLDE
28/07/2020

Dear Kevin.
I have received my model loco safe and sound.
I am very pleased with it.
Many thanks and best wishes
Noel

Jim of Rednal
28/07/2020

Thanks SMR 9f arrived safely and ran today really super loco

John of FOLKESTONE
23/07/2020

ALL IS OK WHEN IT DID ARRIVE WELL PACKED

Michael of Longfield
23/07/2020

Two lovely Hachette (Serie Hornby) coaches to go with my Hornby M0 locomotive. These items are nearly twenty years old, in mint condition and an unbeatable bargain. Excellent service as always from Kevin, well packed and quick delivery. Thank you.

Tony of West Looe
23/07/2020

Hi Kev
Superb service with my latest purchase which is why I only deal with the StationMaster.
Best wishes
Tony

KELVIN of KINGS LYNN
23/07/2020

Excellent customer service from TSM.
The loco arrived on time and is a wonderful model.
Thank you

Dave of Burnage
21/07/2020

Hi Kevin and his team,
Just like to thank you for the quick delivery of the Lionel intermodal crane, its great,
Ordered on Sunday, packed on Monday, delivered on Tuesday what great service,
Now I just need to build my 30ft x 12ft O gauge 3 rail layout for exhibitions.
Thanks again Kevin

Phil of Swindon
21/07/2020

Another satisfactory purchase.
Well packed very quick delivery.

Michael of HARROGATE
20/07/2020

first class service from kevin and his team with prompt postage. many thanks.

Chris of Kidderminster
14/07/2020

Another perfect transaction with the Stationmaster. An excellent price on the 2 Ace Loco and Carriage name board sets with the usual quick delivery. Top Marks, Kevin.

David of Otley
12/07/2020

I have bought locos and coaches from TSMR. This was just a modest purchase of name-boards, dealt with efficiently by the SMR team. Thank you. I shall be looking at the catalogue regularly for my next bargain!

Ray of Southampton
12/07/2020

Have to say I’m Impressed, sent several questions at different times always had a prompt honest reply.
Based on the above In the end purchased two x locos which were promptly despatched and wrapped to withstand a nuclear bomb.
Will happily return to order rolling stock when funds permit.

Michael of YEOVIL
12/07/2020

The ace E 34-C2 SR King Arthur Class Engine is awesone what a great loco this is ,well done ace trains, waiting to buy a set of coaches for it , well done kevin as normal, very well packed, thank you very much.

Michael of Longfield
10/07/2020

Two lovely Hachette (Serie Hornby) coaches to go with my Hornby M0 locomotive. These items are nearly twenty years old, in mint condition and an unbeatable bargain. Excellent service as always from Kevin, well packed and quick delivery. Thank you.

Tim of Welshpool
10/07/2020

Another immaculate model from Kevin, you can always buy with confidence that the item you get will be described correctly and will be packed properly

Annette of OTAGO
09/07/2020

Dear Kevin and the team, thank you so much again for another exceptional transaction, which we received in super-quick time to Australia. Both my husband and I were absolutely thrilled with our purchases and thank you for your meticulous packing of the parcel, all contents were in impeccable condition inside. As we are spending much more time enjoying our model railway hobby at home, it is reassuring to be able to access and to obtain some of the items that we've had on our "wants" list for many years. Many thanks again for a very gratifying result! Best wishes to you all!

Michael of Derby
07/07/2020

The package arrived today (7th) at lunchtime. The items were securely packed and the
communication from you regarding postage and delivery was useful and accurate.

The items were exactly in line with the descriptions and photographs in the sales
pages on your site. The whole "shopping" experience was simple and enjoyable.

I ventured into 0 gauge recently after squinting at my 00 gauge set up for the last
few years and have been very impressed with the quality on offer on your site and in
the way it is presented. When this is set alongside the normal things we have come
expect from an efficiently run web site then the result is a quality operation.

Thank you very much.

David of Eastleigh
03/07/2020

Excellent friendly service. I am really impressed with the Stationmasters rooms. The description of items is very accurate and Kevin is very knowledgeable and friendly. I can thoroughly recommend this establishment.

Donald of Baschurch
30/06/2020

Hi Kev
Model arrived safe and well, and well packed as always. Once again superb service from a first class dealer, exactly as described and prompt service. I would also like to thank you for the previous two models I had from you which I was unable to send feedback. A pleasure to do business with you, very highly recommended
Best wishes and stay safe
Don.

Noel of POULTON-LE-FYLDE
29/06/2020

Dear Kevin
Have received my model coach safe and sound
Very pleased
Noel

Philippe of ANGERS
26/06/2020

Very good service, easy to order ans swift delivery

Richard of Guildford
23/06/2020

GWR 'Celebration' loco arrived this morning, lovely model, brilliantly packed as always and very speedily delivered. SMR does it again.

Ian of ALLOA
22/06/2020

Excellent service, parcel arrived very promptly. Hachette tank wagons terrific value.

Paul of bradford on avon
18/06/2020

Very pleased with locomotive purchased, great all round service,
very quick delivery, will definitely be using station masters rooms again,
highly recommended.

John of Wincanton
18/06/2020

Hi Kev

ACE GWR Mogul arrived on time safe and sound and extremely well packed as usual. A very useful loco to have which runs well despite the fireman having very little to do at the moment!

Keep 'em coming, Kev.

John

David of Norwich
16/06/2020

Thank you very much for the wagon, I have completely removed the underframe and replaced it with Slaters Looks much better, anyhow I will see your website again to see if you have any more Slaters P.O. wagons You have a very good sevice 10 out of 10
David Read

Claude of Bretagne
15/06/2020

service impeccable , livraison rapide, comme d'habitude

Noel of POULTON-LE-FYLDE
10/06/2020

Hi Kevin
Have received my model safe and sound.
Very pleased.
Many thanks Noel

John of STEVENAGE
07/06/2020

Absolutely delighted with my purchase of 9F Loco + instruction manual

I had the pleasure in visiting them personally and found Kevin couldn't have been more helpful and would certainly recommend him and his company when purchasing any of there models in the future which I will be doing.

These are nice genuine people to deal with and it was a pleasure meeting them

Thanks a million

John

Tony of Cambridge
05/06/2020

Hi Kevin -

a bit late in leaving feedback, but just to say I am very happy with the Elettren Mitropa coach I recently purchased. It is an excellent addition to my collection, very well packed and promptly dispatched, as usual.

Look forward to buying again and hopefully be seeing you sometime soon!

Cheers now, Tony

shaun of colchester
04/06/2020

LMS clerestory coach set just received. Exactly as described, great quality, prompt despatch and delivery. In other words, the usual service! Thanks very much.

John of Wincanton
04/06/2020

Hi Kevin,

Both BL locos arrived on Tuesday very well packed, as discussed - fast and impressive service, as usual. Locos now track tested and both performed well up to standard. Here's to the next time!

John

John of Basingstoke
01/06/2020

Exley Southern corridor coach arrived within a couple of days of ordering in spite of lockdown delays. It was extremely well wrapped and protected as Kevin was originally requesting that the item was collected.

Good value for money. Coach is in excellent condition. Communication with Kevin is always easy with a quick response to any queries.

Graham of Beckenham
01/06/2020

As always, delivered on time and beautifully packed.
My purchase was as advertised. . ‘Mint’. Cheers Kev.

David of Fyfield
29/05/2020

Great service as always.

BARRY of WORCESTER PARK
29/05/2020

Excellent value and service again, thank you Kevin, highly recommended.

Christopher of BOLTON
23/05/2020

Dear Kevin, Thank you for sending me the two Ace Catalogues and for prompt despatch of the three locos. I was and am particularly fascinated by the MTH Duchess of Atholl which makes convincing sounds of escaping steam before chuffing away in perfect time with its pistons.Only my cat remains unimpressed,probably because he regards hissing as his own prerogative. The Seven Mill A1 is also a beautiful model with satin smooth operation. I need to do a little soldering and touching up on the A4 Seagull but this should not be too difficult. l. do hope all goes well with you. Chris.

Bill of Derby
19/05/2020

Hi Kev. Just to say the loco. arrived safe and sound as expected really pleased with this, as I have been with my other locos bought from you. Always a pleasure to deal with you and hope to again. Many thanks.

Frank of Clun
18/05/2020

Very happy with the item and the service provided

John of Cottam
15/05/2020

Everything arrived in good condition as advertised. The packaging was fantastic as always and I am very pleased with the service you provide and the items purchased.
Many thanks,
John

Peter of Hereford
13/05/2020

Excellent service as always, all the more remarkable in the current situation! Item arrived when expected, so well done Royal Mail as well. Stay safe everyone!

brian of rugby
08/05/2020

Thanks again Kevin & team.
Another excellent transaction. The wagon has cleaned up a treat!
Stay safe in these uncertain times.
Best Wishes.
Brian (Rugby)

MARTIN of GREATER MANCHESTER
06/05/2020

Exemplary and very quick service as always.Much appreciated thank you. Best wishes martin

Noel of POULTON-LE-FYLDE
05/05/2020

Hi Kevin
Have received the Royal Scot loco safe and sound.
Am highly delighted with it.
Runs perfectly and very good condition.
Many thanks and keep well.
Noel

Paul of Cimla, Neath
04/05/2020

Splendid service from Kevin and company, i'll be continuing to use them for a long time to come.. Ace Jubilee a lovely model and nice choice of quality Exley coaches in stock.
Stay safe guys. Paul

Gerard of Kinnegad
01/05/2020

Very happy with my new loco. Not run on track yet but item was well packaged and efficient delivery from kevin. Highly recommend to other model o gauge enthusiasts

Michael of YEOVIL
28/04/2020

hello kevin well packed good service by the usp carrier thank you very much.
Michael.

keep safe.

Andrew of Thornbury
27/04/2020

Hi Kevin,

The loco was delivered safely at 3.30 this afternoon... fantastic packaging, so many thanks for your speedy and efficient service. The loco runs very well and I'm sure I will get much pleasure from it.

Just one question... do you know where I can get an original instruction manual for this class 66?

I am sorely tempted to try to convert it to be radio-controlled... I see it has a switch to use battery power so it's obviously intended that it should be easily done. Any suggestions would be most welcome.

Kind Regards,
Andrew Urbanski

shaun of colchester
27/04/2020

Excellent service, as always. Many thanks, Shaun.

Joe of Gatley
27/04/2020

Hello Kevin,

My order for the Gauge '0', Exley, SR , 3rd Class, Non Corridor coach, ref. has just arrived and with which, i am delighted..

Many thanks for the careful packaging which has ensured that the coach has arrived undamaged.

Best regards and stay safe,!
Joe

Armin of München
24/04/2020

A beautiful and fine model in very good restoration arrived safely in Germany. Thank you for the nice communication

William of Scunthorpe
19/04/2020

Magnificent locomotive with a magnificent service many thanks thestationmaster

John of Wincanton
17/04/2020

ACE King Arthur and wagons arrived safe and sound, parcel superbly packed as usual.

I had been wondering for some considerable time whether or not I actually needed a King Arthur. Having now seen this one and run it round the garden a few times, I am now utterly convinced I do need one!! Well done to all concerned and thanks again ,Kevin.

Christopher of Ivychurch
15/04/2020

Fantastic next day service from Kev, both locos were superbly wrapped - you must get through miles of bubble wrap every week !

Dave of Trinity Fields
15/04/2020

Hi Kev. Just to say the loco. arrived safe and sound as expected. Always a pleasure to deal with you. An Ace dealer with an Ace reputation. Many thanks.

brian of rugby
15/04/2020

Many Thanks Kevin & team.
Another EXCELLENT transaction.
Stay Safe.
Best Wishes.
Brian ( Rugby)

Noel of POULTON-LE-FYLDE
15/04/2020

Dear Kevin
Have received my model safe and sound. Service is excellent.
Highly delighted.
Many thanks Noel

David of Fyfield
15/04/2020

Another great set of ACE Trains wagons. Well packaged as usual.
David

Michiel of Deventer
08/04/2020

The no2 special tank locomotive has arrived last week. I am new to Hornby o gauge, but I am very happy with it!

Roger of Grange over Sands
08/04/2020

Ordered quite a bit from TSM this year (probably too much!) and everything has been as described and well protected for the trip from one end of the country to the other! I appreciate the helpful conversations I've had from Kevin during the multiple transactions.
Thanks Kev!

Karen of Hemingbrough
07/04/2020

All received today, very well packaged, brilliant service, thank you

kenneth of West Drayton
07/04/2020

Prompt service well packaged out in the garden a.s.a.p.

Stan of Huntingdon
06/04/2020

The B set Coronation Coaches arrived today and appear to be as new. Very pleased.

nicholas of poole
02/04/2020

Many thanks!

David of Fyfield
01/04/2020

Quality items . Packed extremely well for posting. Highly recommended.

patrick of FARNHAM
31/03/2020

a great and reliable service as usual many thanks.

Roger of Faversham
28/03/2020

Arrived today, well packed. Just the thing to fiddle with in these rather restricted days! Thanks,
Roger

Chris of Kidderminster
24/03/2020

Usual fast delivery and perfectly packed item from the Stationmaster. This time the truly iconic Bing for Bassett Lowke Gauge1 live steam Midland Railway 4-4-0 Compound in LMS livery. A superb near scale model in excellent original livery with just some minor touch ins required. Reminds me vividly of those days at the Midland side of Bristol Temple Meads in the early 1960's watching the Compounds leaving on the Birmingham and York expresses. Nice one Kevin !!

Erik of Utrecht
23/03/2020

As always once again a very fast and secure delivery of goods.
Great job.

Erik

TIM of northwich
22/03/2020

I have purchased several items over the past few weeks.In every aspect this firm have superb.
Everything has been as it says it would be, the items have been superbly wrapped and quickly dispatched.
The first time I used this firm was via the phone.They could not of been more helpful and friendly.
All in all to use this firm is a great experience, AND THE STUFF IS BRILL.

James of Southport
20/03/2020

Great service as per usual .

Ian of Southport
19/03/2020

O gauge loco lamps well priced with reasonable and secure postage. Swift delivery - will use again. Recommended.

Elaine of Silverstone
19/03/2020

This is the third Hornby Clockwork Loco i have purchased and all are tip top combined with a tip top service.Thank you

Michael of Kokomo
18/03/2020

I have purchased several pieces in both O and 1 gauge. Nothing but praise for Kev and the crew at Station Masters. Every piece has made it safely and quickly to the USA!

Noel of POULTON-LE-FYLDE
18/03/2020

Dear Kevin
Have received my models safe and sound,
Very pleased.
Many thanks Noel

Steve of MANCHESTER
16/03/2020

Hi Kev Another fantastic item just arrived would highly recommend this retailer

THOMAS of Dover
13/03/2020

A broad range of stock supported by a great website with excellent photography and detailed descriptions. A very efficient buying process backed up by good communication and the ability to make a sensible offer make The Station Master's Rooms a winner. I will buy again!

Daren of Moffat
13/03/2020

Fast, efficient and friendly service. A quick delivery with a well-packed parcel. Kev has a wide range of stock. Buy with confidence from this business.

shaun of colchester
13/03/2020

As usual, excellent items, as described, reasonably priced, very prompt delivery. Thank you.

Noel of POULTON-LE-FYLDE
09/03/2020

Dear Kevin
Have received my model safe and sound
A good model suffering from poor build quality
It will provide me with many happy hours of restoration as this is one of my interests
The more damaged the item is the more I like it !!
Noel

John of Ramsey forty foot
07/03/2020

Good evening Kevin,

Many thanks for the locomotive, which was very carefully packed & delivery was prompt. I’ve just done the first test run and the train is faultless.

Kind regards

John Rayner

Paul of Hemel Hempstead
07/03/2020

The usual prompt service from Kevin. My three ACE private owner coal wagons arrived very well packed and in excellent condition. Always good doing business with the Station Masters Rooms!

Michael of buddina
06/03/2020

Hi Kevin, ACE Flying Scotsman Coaches arrived in record time.Many thanke for another great transaction,Regards michael.

Steve of MANCHESTER
06/03/2020

Totally happy with the efficient service securely wrapped and very fast delivery Highly recommended

Michael of Thomm
06/03/2020

Simply perfect as always !!!
best
Michael

Michael of Longfield
04/03/2020

Excellent service as usual from Kevin. Am delighted with the Hornby coaches which were very securely packed and quickly delivered. Thank you.

Noel of POULTON-LE-FYLDE
03/03/2020

Dear Kevin
Have received my model safe and sound.
Absolutely delighted
Runs and sounds wonderful
Best wishes.
Noel

Christopher of BOLTON
01/03/2020

Dear Kevin,
Please accept my apologies for the delay in my confirming that,as ever,the two most recent engines arrived safely and remarkably promptly. l have had several health issues recently and my normal timetable has been,like Northern Rail,overcrowded and much delayed.
I am so glad that l chose the Schools Class engine in Matt black. This makes the brass and polished steel details stand out, though in my brief encounter with the Schools,they all looked dirty and unloved but so then did most locos except those on the GWR. The Schools needed no attention apart from the usual running in with a new machine. Sir Eustace Missenden was a little more challenging initially as it would run only on 3 rail format..Eventually,I realised that the pickup studs on one side were not making contact with the driving wheels so, problem solved,
With my best wishes, Chris.

Julian F of Abingdon
29/02/2020

Very pleased with, as always, a friendly service.

Frank of Bristol
29/02/2020

Excellent service, the parcel arrived within 24 hours and securely wrapped. The product is also competitively priced. I found the wagon that I wanted at SMR by simply browsing, but have marked the site. I take Garden Rail and am a member of G1MRA, but have never come across this company - they should advertise more.

Robert of Martinez
27/02/2020

Item arrived OK Thank you.

John of Potters Bar
27/02/2020

Very happy with all the dealings I've had with you..I have already recommended you !

Graham of Adelaide
26/02/2020

The two latest consignments reached me today in Adelaide in excellent condition, thanks.

Robert of Nairne
26/02/2020

Hi Kev, Everything went really well with no fuss & prompt delivery. Thank you , Rob Brodie

patrick of FARNHAM
26/02/2020

Hi Kev nice to meet again.

I am very happy with my recent purchase . many thanks

Cheers Pat.

Christopher of Milton Keynes
26/02/2020

A satisfied customer. Purchase was as advertised and described. Very prompt delivery in good substantial packaging ensured all received in good order. As usual a good service - as expected.

Chris H

Stuart of Canterbury
25/02/2020

More wagons arrived as described as shown well packed perfectly wrapped as new condition! Many Thanks Kev and team brilliant service and fast with it!

Noel of POULTON-LE-FYLDE
24/02/2020

Dear Kevin
Sorry not to have replied to your feedback form
I am not very computer literate and misunderstood the meaning of No response.
I visit your site every day in the hope of finding an item of interest within my price range

I am very pleased with my purchase and hope to make many more in the future
Best wishes.
Noel

Bill of Blackwood
24/02/2020

I can think of no more splendid a place to squander my children's inheritance than at the Station Master's Rooms.

Simon of Wyberba
23/02/2020

I was totally happy with this purchase of an ACE coach set with shipping Downunder. Everything about the purchase was First Class!! Many thanks!!

Allan of Gloucester
21/02/2020

Always an efficient service with Kevin cannot fault this excellent supplier of model rail
And. Accessories
First class

Allan

Gloucester

Stuart of Canterbury
21/02/2020

Thanks very much for the wagons and the buildings they are very good as described and a delight, will be in touch again soon superb fast service with liberal packaging many Thanks Kev and team!

Paul of HOOK
20/02/2020

Kevin,

Many,many thanks for the parcel which arrived safe and sound today.I am not so good with words,but I would just like to pass on my sincere thanks for the Flying Scotsman engine which I am finding it a little dificult to tell you how very,very pleasedI with the service which you have provided.

Please pass on my thanks to all your staff etc .You must have a great team.I do hope to visit you in the not to distant future.

Kind regards,

Paul North.

BARRY of WORCESTER PARK
19/02/2020

Once again excellent and friendly service and support, very well packaged and expedient delivery, thank you Kevin, highly recommended.

Patrick of Leanimgton Spa
19/02/2020

Good service very helpful

John of Wincanton
19/02/2020

The two locos and coach arrived on-time - all in excellent condition. Exceptional service in trying times - well done Kevin and the Team.

John

Brenda of Alton
19/02/2020

Thanks Kev for the brilliant service. As usual item was as described, well wrapped and a very speedy delivery..

Anthony of Colorado Springs
18/02/2020

Another outstanding deal from an outstanding dealer! I could not be happier with the incredible selections offered, the careful and thoughtful packaging and the lightning fast delivery! Many thanks to Kev and the whole crew at the Station Masters Rooms! Well done!

William of Broadstairs
18/02/2020

Ups delivered safely yesterday 11.20 am.One of the most scale models yet and the wheels were not shiny but dull as they should be

ThanksKevin for excellent service and post free!

Bernard of Cardigan
18/02/2020

Good service and good communication. Will keep an eye out for any interesting offers.

Robert of Wolviston
17/02/2020

Hi, Kevin! Once again you have exceeded any and all expectations. Lanarkshire Yeomanry, an Ace Trains Black 5, is a superb model and well represents this iconic class of locomotive. As you will recall, in recent months I have bought from you "Duke of Gloucester" and the Pennsylvania Railroad "S1". We have worked together now for several years and the way you describe any model is exactly the way it is. As important as this is, I can say without any fear of contradiction, that you prepare, package and ship the orders better than anyone I have ever dealt with in this business. I buy from Europe and the US and am sometimes left feeling that it was more luck than anything else when an item is received. That is certainly not the case with you and for me, the integrity of the packing is as important as the contents. Keep up the outstanding work and I'll be checking your website again very soon to see what other gems you have available. Very best wishes, Robert W.

David of OLDBURY
17/02/2020

I was pleased to find this loco in stock as it was sold out nearly everywhere,that’s when I came across the station master rooms, Kev was very friendly and helpful and the loco arrived quickly and well packed.very pleased and would definitely recommend Kev and the station masters rooms to anyone

Nigel of Child Okeford
17/02/2020

Another excellent locomotive. Just as described and photographed, well packed for delivery, and good communication throughout. A very speedy service. It was a pleasure buying again from Kevin and the team. Thank you very much indeed.

John of Stocksfield
17/02/2020

The Ace G5 set was ordered Thursday evening - ,delivered early Monday! Excellent.
Happy with the set - it will be running at our Hornby Railway Collectors meetings where |I could be in trouble since I am know as the Hornby only man!!

Bill of Blackwood
17/02/2020

Excellent service as usual, items as described and fairly priced. What more can you say?

Peace of Ramsbottom, Bury
17/02/2020

Spot on as ever

Michael of buddina
14/02/2020

Hi Kevin Hornby lamps arrived in excellent condition,many thanks for another great order,Regards Michael

Helmut of Frankfurt am Main
14/02/2020

First class items, excellent communication, solid packaging and swift delivery even to the continent

Peter of Eastbourne
13/02/2020

I am pleased with the transaction. The condition of the model is as described. However, as it is set up for DCC, it understandably could not be fully tested, so some history would have bee very helpful.

Sam of Bournemouth
13/02/2020

Fast, efficient, well packed, good updates, excellent service, website pretty good. However once or twice little disorientated on web site, ended up not where I wanted to be or expected to be so lost confidence.

Martin of Woodbridge
13/02/2020

Lovely model, as promised, a bit more modification had been done than I had hoped and a bit of tweeking was required for the loco to run on LMC track. However, all in all I am very happy, a relatively scarce loco at a reasonable price.

Stuart of Canterbury
12/02/2020

Wagons arrived safe and sound well wrapped and prompt exactly as described many Thanks again Kevin and team!

Hans of Utrecht
11/02/2020

Very happy with my latest purchase. It was well packed and arrived within a few days.
I feel confident doing business with Kevin and the others. Hans

John of Rochester
10/02/2020

Item exactly as described, arrived promptly and well wrapped., good value as priced below the market average, will buy again..very good service.

David of Fyfield
10/02/2020

Quality item, well packed for posting. Another great item from STM.

terry of weston
07/02/2020

A very nice diesel,the tarnish has been removed from the brass,a very good company with a very large selection.

john of mangerton
05/02/2020

Absolutely brilliant thank you John If another early Hornby French riviera carriage comes in I think I d get another i ll keep an eye out

John of Wincanton
04/02/2020

Last two consignments safely received - superbly packed as usual and very quick. The Ace suburban set is excellent value for money. Next consignments in the pipeline - the SMR process moves smoothly on despite third party computer problems causing the World to hold it's breath for a moment! Well done Kevin and the Team.

John

David of Fyfield
04/02/2020

Fast delivery, well packed. Great value.

Michael of YEOVIL
04/02/2020

Thank you very much kevin for the great service from you and the team ,Very well packed and looking forward for the next delivery.

Donald of Oakhurst
04/02/2020

Very happy with all my purchases. The shipping here to the states by UPS is great. I get it the following day. Good job guys.
Thanks,
Donald

Karl of München
04/02/2020

Thanks Kevin ,
i am delighted with that beautyful engine .
Every thing arrived well packed without damage - Excellent Service -

Regards Karl

Den of ANDOVER
31/01/2020

Thanks Kevin
I am pleased with the wagon. Your site is always worth looking at for something unusual
or not often seen. Keep it up.
regards
Den

Graham of 37-41 Boscombe Spa Road
31/01/2020

The o gauge products as described service very good graham

Dr David of Guildford
31/01/2020

Absolutely delighted with much sort after Pullman set. Excellence service.

Derrick of HUDDERSFIELD
31/01/2020

Hi
Would just like to thank all the team at The Station Masters Rooms for the excellent service and speedy delivery of my latest purchase . well pleased with the item and also the packaging in which it came.Thank you once again ,a pleasure to do business with you.
D Hewitt
Huddersfield

Dr David of Guildford
31/01/2020

My second big order, absolutely delighted with it. Collected from new warehouse had a wonderful chat and update with Kevin. Plenty of light hearted quips too. very warm experience

Timothy of CANVEY ISLAND
30/01/2020

Two orders were made,one over the new year period.Both were large and heavy, and arrived safely.They were well packed and there was no damage to the items.
Thank you Kevin and your team for the prompt and efficient service.

Regards. Tim.

Adrian of Worcester Road
30/01/2020

Absolutely fantastic service and product. So nice to be able to
Talk to a human being who knows the game.

Richard of Bognor regis
30/01/2020

Just arrived, excellent. Thanks very much.

Henri of NEUFCHATEL EN BRAY
30/01/2020

Well, all is perfect .Parcel quickly and items in very good condition
Thank you very much

Jim of Rednal
29/01/2020

Loco arrived safely. Have run it a couple of times..Just a word of advice for anybody new to Btittinnia.Do not over fill the water tank in tender it goes into the meths tank and make sure the burn is secured at the front end

Noel of POULTON-LE-FYLDE
29/01/2020

Hi Kevin
Have received the loco body café and sound. Very oleased
Many thanks
Noel

Robert of Levin
29/01/2020

Thanks for the prompt service. Always good to deal with. Look foward to receiving the parcel.
Bob

Alasdair of Bridge of Weir
28/01/2020

Good service with fast trackable delivery and reasonable prices with offers.
Have used before and probably again

Graham of CANONBIE
28/01/2020

A very good purchase, many thanks.

John of Rochester
28/01/2020

Items as described, in very good condition, well packaged ,no damage or faults at all.

Elaine of Silverstone
28/01/2020

Brilliant Loco's to add to the layout

William of Broadstairs
28/01/2020

Excellent service well done Kevin and co UPS arrived 5pm as promised on Tuesday

Richard of COLOMIERS
27/01/2020

Very satisfied. Very rapid shipping at a reasonable price.

Kevin of Micheldever
27/01/2020

As always, a brilliant service reasonable prices and a good bit of banter on the Phone. I all makes the world go round. - Keep up the good work

Howard of Andover
27/01/2020

The buildings arrived very quickly, and were well packed. They were reasonably priced, and will help to enhance public layouts, from time to time. Thank you.

Chris of Branxton
26/01/2020

Items arrived as described, with very fast delivery, to Australia. Everything in perfect condition. TSMR’s are a pleasure to deal with - reliable & honest trader.

Michael of HARROGATE
26/01/2020

Hi very happy with the items I have bought. and also the excellent packing of my items.many thanks . Michael

Denis of ORANGE
24/01/2020

Toujours un bonheur de recevoir un colis de StationMasters !
Wagons superbes, emballage très sérieux et envoi rapide, tout est parfait comme d'habitude.
Merci à Kevin et toute l'équipe !
denis

terry of weston
24/01/2020

Tank you very much for the safe delivery of my o gauge diesel,and thank you for a very good deal Terry.

Michael of buddina
23/01/2020

Hi Kevin and The Team, Metropolitan coach arrived in a fast time from purchase.Another very satisfying purchase from The Stationmasters Rooms Many thanks Michael.

Nicholas of Stoke Newington
22/01/2020

As always, great efficiency, friendly service, a huge range of stock and many very attractive prices.
An outstanding specialist retailer.

Joe of Gatley
22/01/2020

I made two purchases from Station Masters Rooms recently and was very happy with both of them. They were well packed and arrived promptly* without damage.

Thanks very much.
Joe

* After the Christmas break.

Chris of Lithgow
22/01/2020

Hi Kevin. Have only just opened the box. I had to wait for my Birthday to arrive! Anyway, I love the product, its just brilliant. I have not heard of this French manufacturer before, but they seem to do a lovely job. The coach arrived in perfect condition with no damage to the packaging. Chris

Alan of Edinburgh
22/01/2020

I recently received two parcels from Kevin and the team both immaculately packaged as always with the contents equally perfect. A real pleasure to enjoy such brilliant service in this day and age.

Alan
Edinburgh

Jean Paul of Sèvres-Anxaumont
22/01/2020

Bien reçu la 231 PO de AS et le wagon Paya bien emballés et très bien protégés.Je vous en remercie.
Je n'ai pas eu le temps de tester la 231 PO mais je compte le faire dans les 15 jours qui suivent.
Cordialement.
JP Raud

David of Fyfield
22/01/2020

Quality items, well packed for posting.

Hugh of WEST CALDER
21/01/2020

Happy with my purchase items well packed and arrived on time thanks.

Kevin of Milton Keynes
20/01/2020

As usual - quick service, and everything exactly as described.

Philip of Christchurch
20/01/2020

Wonderful condition vintage Hornby lumber wagon. Very well packed and extremely quick dispatch and delivery.
As always excellent customer service from Kevin and his friendly and helpful staff.
Thoroughly recommended

Clive of East Grinstead
20/01/2020

Excellent products and fantastic back up. Five star service, with very fast delivery.
Another superb purchase from Kevin at TSMR.
Many thanks,
Clive.

kenneth of west drayton
20/01/2020

always a happy and first class service. excellent postal service. Goods purchased are in excellent condition as described. It is niceto see a Brighton belle and a Coronation with 7 coaches chasig each other around the garden with a gin and tonic in one hand and holding back tha great-grandchildren. Ilook forward to purchasing more goods in the future.

Chris of Kidderminster
20/01/2020

An excellent Hornby clockwork 0-4-0 BR 101 Tank loco reworked as a 3 Rail 12 volt DC loco just received from the Stationmaster. Runs superbly. Very well packed and extremely good value - no surprise as Kevin always does good Deals !!
.,

Robert of Windsor
20/01/2020

Hi Kev

Parcel arrived - very well wrapped. Exactly as described.

Thanks
Robert

Tony of West Looe
20/01/2020

Hi Kev
My Xmas order arrived promptly in the New Year as promised. Very happy with the new loco and coaches quality goods and services as always.
Best wishes
Tony

Martin of CRUGUEL
20/01/2020

Pleasant as ever doing business with Kevin. The goods arrived within 72 hours, well packed, and as described. What more can you ask?

Alwin of Oldebroek
20/01/2020

Three nice loco's all very well packed and a speedy delivery. Many thanks and until next time.

Stuart of Canterbury
19/01/2020

Many Thanks for the buildings all well packaged and fast service as described!

NICOLAS of BOULAY MOSELLE
19/01/2020

Very nice product, perfect packaging !
Thank you very much.

Albert of THORNTON-CLEVELEYS
18/01/2020

Over a long period of years I have bought numerous O Gauge items from The Station Masters Rooms. At no time have I been disappointed by the spares and models I received. All were securely packaged, swiftly and securely delivered. and exactly as described.One is reassured by such experiences especially when O Gauge locomotives can be very expensive. My most recent purchase was a used City Class locomotive in vintage GWR livery. This was quite perfect and "as new" including the original packaging and traditional blue ribbon and red cloth.K. had a number of this Class on offer in late December. The fact that they were all sold very quickly is an indication of the desirability of these fine locomotives and more particularly the reliability and integrity of the Vendor. Thank You K. for the superb items you have sent me and the excellent, friendly service you provide. I will continue to watch your Lists with great interest and temptation!

Anthony of Paignton
18/01/2020

My recent and first purchase proved to be a very pleasant purchase. It took me an age to get through all the packaging!
An other item I wished to purchase was out of stock and Kevin went to considerable effort to supply my request.
In all a very happy experience from a trust worthy supplier.AP.

Reinholz of Trier
18/01/2020

Very good---thank you very much.
Greetimgs from Trier
Thomas

Frank of Chicago
17/01/2020

I just received the Gauge 1 LSWR locomotive, and am very happy indeed. It was exactly as I expected - given all the photographs and lucid description, and arrived in perfect condition. (The packaging is about as close to armor as can be managed!) Once again, a perfect purchase. I really think that Station Masters is the gold standard of train sales. Hope to do business with you again.

Anthony of South Shields
17/01/2020

Excellent service! Extremely pleased with the items purchased, superbly packed and quickly delivered. Many thanks.

Graham of CANONBIE
17/01/2020

Excellent service, very pleased with locomotives.

DANIEL of CHATELLERAULT
17/01/2020

Excellent and fast shipping. Thanks Kevin,
All my best wishes, Daniel

Noel of POULTON-LE-FYLDE
17/01/2020

Hi Kevin
Have received the motor safe and sound
Very pleased
Many thanks
Noel

William of Broadstairs
17/01/2020

Very good service

Robert of Preston
17/01/2020

Very pleased with the quality and price paid for the model locomotive. Great service yet again.
Love doing business with Kev. Thanks.

Robert of Preston
17/01/2020

Great model and service yet again. Very pleased with the quality and price paid for the model locomotive.

Chris of Kidderminster
17/01/2020

For some years I have been seeking the French Hornby " Etoile du Nord " loco. Up to now have not seen an acceptable example with undamaged Transfers. However thanks to the Stationmasters Rooms I now have a near mint example which is superb and a beautiful runner. " Thank Heavens for little Kevin " ( Apologies to Maurice Chevalier !! )

Robert of Wolviston
17/01/2020

Thanks, Kevin! The PRR S1 is a superb 0 gauge model that I was proud to add to my collection. This 6-4-4-6 joins the “big boy” and cab forward challenger as my American group. At 39” long, almost 10kg and streamlined, it is as impressive as any of the British outline models I have, even including “Duke of Gloucester”. The attention you pay to the packing of models is better than anything that anyone else does and you always maintain this high standard. Not to be overlooked is the accuracy of your delivery promise and tracking details. We shall be taking a close look at your upcoming models and thank you again for being such a reliable supplier of high quality products. Best wishes, Robert

Stan of Huntingdon
17/01/2020

Very pleased with the two Coronation Scot Kitchen Cars received last week.

David of Fyfield
17/01/2020

Excellent service. Items well packed for posting.

nicholas of poole
17/01/2020

Many thanks for a good service.

Nick

Christopher of Thetford
17/01/2020

Very happy with purchase. Many thanks.

Chris.

Peter of Hereford
17/01/2020

As always, a quick, reliable and friendly service from Kevin and team. I have no hesitation in thoroughly recommending TSM. Good luck for 2020!

Michael of Nr St Austell
17/01/2020

Recently purchased a Coranation Scot from Kevin and really pleased with it, another happy customer

Henry of MILTON KEYNES
17/01/2020

Excellent service, and it is so refreshing to deal with someone who clearly values his customers. Kevin is being most helpful on some technical matters.

Robert of Boston
17/01/2020

Extremely pleased with the service and products it makes a change to talk to someone with a sense of humour but also knows their job, have recently purchased 3 lots and expect it won't be long before I see something else,
Keep up the good work.
All the best for the new year..
Bob Woodhouse

Hidenobu of Yokohama
16/01/2020

Shipment is prompt, too and is satisfied with service.

Elaine of Silverstone
16/01/2020

Extremely quick from order to delivery of two brilliant loco's.Thank you.

Roger of WIGSTON
12/01/2020

Thanks once more to Kevin and the team for their prompt and efficient service.As on previous occasions I have used The Station Masters Rooms I have been delighted with my purchase..
Keep up the excellent work.

Regards Roger

James of Southport
12/01/2020

Excellent service as usual.

Christopher of BOLTON
11/01/2020

Dear Kevin,Thank you for your quite amazing efficiency in sending me the most recent two engines.Having placed the final order late on Thursday evening, I was surprised and delighted to find the whole order handed to me by the UPS man on the following.morning He commented on the weight of the larger. box,I explained that it was almost the size of a Big Boy! This occasioned some puzzlement followed by relieved laughter when I further explained that this was the name of a very large American locomotive. Best Wishes,Chris

Paul of Hemel Hempstead
11/01/2020

As usual, my ACE Trains N2 and Brake Van arrived promptly and very well packed. The two items look in good order apart from some minor issues that were clearly indicated on your website before purchase.

I look forward to doing more business with you in the future.

Paul

Derek of Billericay
11/01/2020

Nice item and very prompt despatch.
Excellent customer service.
Many thanks.
Derek

DANIEL of CHATELLERAULT
10/01/2020

Many thanks for a fast and perfect transaction.
Always a pleasure.

Gerald of Frankfurt am Main
10/01/2020

As always a great service and really nice tinplate items.

Gerald from Frankfurt, Germany

Peter of Eastbourne
10/01/2020

This was my first purchase from the Stationmaster and was a really pleasant experience.

I am absolutely delighted with the locomotive. Now I need to find a couple of coaches for it!

William of Preston
09/01/2020

Excellent service

Fred of Driehuis
09/01/2020

Smooth transaction and nice items according to description, thank you Kev

Anthony of Colorado Springs
08/01/2020

Simply superb products and service. Exceptional and straight forward website for ordering and shipping overseas, combined with careful packaging, an incredible inventory and very competitive pricing has made me a very happy customer indeed!

Thank you Kev.

Best Regards,
Tony Adessa

BERNARD of CHARLEROI
08/01/2020

It is not always "easy" to make the decision to order expensive scale models while knowing that they will be shipped by postal services which are sometimes not careful with the objects which one entrusts to them. But you can trust Kevin for he always packs goods with extra great care so that they are delivered to you without damage.

William of Broadstairs
08/01/2020

Great service. Goods safe.

Joe of Gatley
07/01/2020

Hello Kevin,

The Hornby clockwork, black, LNER No. 1 Special engine and Tender arrived safely today.

After a preliminary clean, the loco is now shining and very pleasing.

With thanks and regards,
Joe

Joe of Gatley
07/01/2020

Hello Kevin,

The Exley BR sleeper in 'Blood and Custard' livery arrived safely today - without damage I believe.

I can hear something quite small loose inside but as it is not affecting the coach and its windows, I am leaving well alone.

Thanks and best regards,
Joe

Jonathan of Ashbourne
07/01/2020

Excellent service as always. Parcel arrived as scheduled and in good order.

brian of rugby
07/01/2020

Happy new year Kevin & team.
Many thanks for the two No.1 specials received today. On time, well packed and just
as described. Another EXCELLENT transaction!
Many Thanks.
Brian (Rugby)

John of Warminster
07/01/2020

Dear Kevin,
Thank you so much for your immediate attention to my order which I received in less than 22 hours! I have spent an interesting day unpacking and checking all the coaches and I am delighted say everything is in perfect order. Your descriptions, photographs and classifications are so helpful. Please pass on my complements to any staff involved.
No doubt I will be in touch again soon, best wishes to all for 2020, John I.

shaun of colchester
07/01/2020

Three orders now received and I am very pleased with the description and quality of the goods, the cost, and speed of delivery. Thank you very much.

Richard of Hunstanton
07/01/2020

Early 20's Pullman coaches rec'd today - MR crest on the Dining Car - goes with the 1922 MR No.2 Loco I bought from you mid-last year. Another excellent purchase with first class service. Very happy. Thanks Kevin. Richard of Hunstanton

Ollie of Oxborough
07/01/2020

First Time customer. Items well wrapped & received very quickly. Thanks.

Michael of YEOVIL
06/01/2020

Very happy customer, great value for the money payed , Very well packed, great serviced.
thank you one and all

Richard of Guildford
06/01/2020

Top notch service yet again!

John of FRINTON-ON-SEA
30/12/2019

Absolutely delighted with the efficient and quick service - the track I ordered arrived in a day!
Many thanks

Jon Cooper

Clive of Eythorne
29/12/2019

Very happy with the personal service and the items purchased which were exactly as described.
Am watching the website for future purchases.
Excellent

Dr Mike of Solihull
27/12/2019

I would just like to say what a delight it is to find that there are still people like Kevin in this world, who care about their clients, are professional how they treat them, and are friendly and reliable.

Thank you for your excellent service and friendly manner.

A very Happy New Year to you and Dianne and all your staff.

With best regards

Dr Mike in Solihull.

DAVID of Abingdon
25/12/2019

Excellent service, easy transactions and communications
The delivery company UBS delivered on time.

Phil of Swindon
23/12/2019

Another quick and efficient service.
Thanks Kevin

Richard of Guildford
20/12/2019

First class service as always. A masterclass in proper packing and very speedy despatch of an excellent product.

Karl of Merzhausen
18/12/2019

Very fast shipping at fair costs
Nice loco as described
Very fair price
Kind messages

C of Egremont
17/12/2019

Absolutely excellent service, couldn't ask for anything better

Lawrence of Andover
16/12/2019

Very good service as usual. The Ace loco was beautiful , runs well and I’m really pleased. I will always prefer to buy from you if I can.

James of Southport
13/12/2019

First class service as per usual.

John of Stocksfield
13/12/2019

My stove van was intended as a Christmas gift but it arrived in double quick time and so well packed - will contact you after Christmas if necessary!

Grant Robinson

William of Georgetown
12/12/2019

From Bill of Georgetown Indiana USA
I live in the USA and have been buying trains from Kevin at The Station Masters Rooms for well over a decade.
It has always been pleasant train purchase and have never been disappointed. He has many tinplate trains that are not readily available in our country.
The packaging awesome! The shipping cost is very reasonable.
And what really amazes me is I have received trains in 2 to 3 days! From Station Masters Rooms in the UK to me in the USA!
So I recommend The Station Masters Rooms to any train collector in the United States of America (or any country) that you will be pleased with your purchase, it will not be damaged and you will receive prompt shipping at a very reasonable rate.
Bill Hanks USA
TCA number (Train collectors Association) 96-42883

William of Preston
11/12/2019

Excellent Service.

Bob of BATH
04/12/2019

Excellent service bob poulter

Mark of Hadleigh
02/12/2019

Fast efficient service from Kevin and his crew.
Can't ask for anything more.
Regards Mark.

Derrick of HUDDERSFIELD
28/11/2019

Purchased Helgan class 37 loco and as usual received the same excellent service as i have done from previous purchases. Well pleased with the item and the speedy delivery. Great team to deal with and no doubt will be dealing with them in the future.
Thanking you Derrick

Kym of Stirling
26/11/2019

Great service. Goods packed very well and arrived safely in Australia. The Hornby 101 Tank Set particularly is complete with track connectors, spare coupler and invitation from Roland Hornby to join the 'Hornby Company' collectors club. Amazingly the guarantee is in the box as well, but I suspect that it is a bit out of date! This item is special as my brother and I had a later version of that set (I think that it dates from the 40s, whereas ours was 50s, without the LNER branding). I thoroughly recommend The Station Masters Rooms and the service from Kev.

Timothy of Filey
26/11/2019

Service from Kevin was exemplary, from placing the order to fast secure delivery, if you are looking for gauge o, buying from this firm is a must.

Nicholas of Stoke Newington
26/11/2019

As always, excellent, friendly and dedicated service.
The most efficient specialist dealer in the model railway world.
He always features a wonderful range of 0 and Gauge One items, old and new.
Some indeed are amazing!
They are realistically priced and well presented on the oneline portal.
The Station Master is recommended without any reservation whatsoever.

allan of napier
24/11/2019

Great service as always, Havn't run the loco as yet however if it runs as good as the reviews it should be a great investment.
Cheers
Allan H

Helmut of Launceston
22/11/2019

The locomotive arrived this morning, in just 5 days, very well packed and in excellent condition. I am very happy with this purchase.

Richard of Guildford
22/11/2019

Excellent service as always from Kevin and his team. Many thanks!

Richard
(Guildford)

Alan of Neston
20/11/2019

Hornby platform trolley and milk churns received today. Great items. Speedy service and securely packed. Very happy, thank you. Must also mention my last purchase in May when for some reason I could not leave feedback. French Hornby TNB loco in superb condition and a lovely runner. Thanks again.

Vincent of CAVAN
19/11/2019

Hi Kev,
I'm very pleased with the Hornby loco. Very nice look. Goog packaging, item received perfect.
Thanks.
Vincent

John of Maidstone
19/11/2019

Thankyou again for the recent order you sent.As usual, your product quality,packaging,speed of deliveryand overall order handling of the
ordering process could not be better

Many thanks
John Talbot

John of Ipswich
18/11/2019

Excellent second hand loco which runs very well. Well packed and quickly sent.

Helmut of Frankfurt am Main
17/11/2019

As always, competitive prices, easy communication, high quality products and swift shipping.

Alan of Billericay
16/11/2019

Hi Kevin

Received the Fowler 0-6-0 and LMS 0-4-4 safe and sound. Both superb models and the LMS Fowler is particularly well detailed. Very pleased and looking forward to seeing the maroon MR 0-4-4 when it is released by ACE.

Alan

Brian of Auckland
13/11/2019

A lovely wagon, very well packaged and appearing in my letterbox in record time.
Thank you!
Very happy, as always
Regards
Brian in New Zealand

Dr David of Guildford
12/11/2019

Delighted with the prompt service and thrilled with the quality of the model "The Duke of Gloucester " 8P. The detail is very impressive and the finish superb and even when running in performed very well. I shall be watching your catalogue regularly for further products for my collection.

Timothy of Filey
12/11/2019

A brilliant firm to deal with, from courteous prompt service and express delivery, also very willing to help with any queries you may have.
A must site to visit and buy from for anything O gauge.

Jim of Kelso
10/11/2019

The Bassett Lowke van received this morning, thank you.
The service again was excellent and i will certainly be keeping you in mind for future requirements,however my wife has told me i have enough wagons and do not require or need to order any more. Anyway we will see what the future holds.

Regards,
JIM OGDEN

Robert of Leicester
08/11/2019

The great Atlas track, and return for wonderful express, in return for a cheaper cost.

Alwin of Oldebroek
05/11/2019

Another perfect delivery and great item, many thanks!

William of Preston
04/11/2019

Excellent prompt service and delivery.

Richard of Rochdale
04/11/2019

Excellent service.

Clive of PARIS
02/11/2019

Everything was perfect, dear Kevin, and thank you for all. I will buy to you a lot of other Hornby items. I am a Franch writer (English father, French mother) of more than 100 books about trains , and some about toy trains, such as French Hornby. I am a friend of Allen Levy, Andries Grabowsky and the regretted Marcel Darphin. I have, too, several Aster Fulgurex locomotives and dream about buying an Aster Duchess to you.
With my kindest regards, Clive

John of San Diego
02/11/2019

Hello Kevin,
Thanks for the promptness with which you filled my order. My ACE Fowler locomotive arrived recently here in San Diego from the UK. I appreciate your careful packaging of this model, and that of all my other orders from you. Of the many model railways items I have received from you, not one has ever arrived in a damaged condition. Your meticulous packaging has assured that each shipment to me has arrived in perfect condition. Because of your excellent service, I have continued to purchase all my British and continental railways models from you. Thanks for the great variety of models you sell, and the fantastic service you provide.
Best regards,
John

Feargus of Glasgow
01/11/2019

Thanks for a great service
I'm delighted with my recent purchase
I'll be sure to visit The Station Masters Rooms website frequently
Warm wishes
Feargus

Freeland of Pacifica
01/11/2019

the process of ordering was straight forward and simple.
The cars ordered arrived in a timely manner
thanks
Freeland

Frank of Wittmund
31/10/2019

Frank from Wittmund,Germany
Another vintage clockwork locomotive from Hornby
The item was despatched promptly and I received the item in Germany after three days. Perfect packaged.Perfect delivery with tracking control by RM international and GLS

Many thanks and
"Cheers" Kevin

Lee of Morley
31/10/2019

Another fine locomotive from "ACE" BR Class 8P 4-6-2 Preserved "Duke of Gloucester".
The item was despatched promptly and I received the item next day, wonderfully packaged.

Many Thanks Kevin and the Back Room Staff.

James of Southport
29/10/2019

First class! Excellent service. Very pleased with the order. Great website,dead simple to use. Received the order without any hassle. Fantastically well packaged too. Highly recommended. Will definitely do more business with you in the future.

ANGEL of ZARAGOZA
29/10/2019

Todo correcto. Excelente comunicación. Muy rápido envío. Seguiré visitando su tienda. Gracias.
Ángel

Dominic of South Ockendon
28/10/2019

I have bought model locos from The Station Master's Rooms for many years and there's good reason. As with my latest purchase, the ACE Duke of Gloucester and ACE Bulleid 'Padstow', the items are always as described, consistently of the highest quality, always sent with the minimum of fuss and perfectly packed. There is no better source for O gauge and above!

Brad of Hobart
27/10/2019

Thankyou. All good.

brian of rugby
25/10/2019

Many Thanks again Kevin & team.
Another excellent transaction.
Brian (Rugby)

Wol of Schortens
23/10/2019

Very weel packed and loco in a phantastic condition. MANY TANKS !!

Bill of Blackwood
23/10/2019

Excellent service, goods arrived remarkably quickly, expertly packed and exactly as described. 5 star dealer.

Allan of Gloucester
22/10/2019

Great service and goods in excellent mint condition

Allan
Gloucester

Alistair of Kettering
22/10/2019

Dear SMR,

I am looking through the items I ordered and I am very pleased with them.
I should therefore like to offer favourable feedback to any other customers thinking of making a purchase.

Thanks very much.
Signed,
Alistair Kewish (Mr)

Christopher of Milton Keynes
21/10/2019

Item despatched promptly by a good carrier (Royal Mail) and received in good order - it was well packed.

So good service - as expected.

Thank you.

Alwin of Oldebroek
21/10/2019

Excellent items, excellent service, many thanks from The Netherlands!

Fred of Sheerness
21/10/2019

Excellent service polite and helpful member of staff(Kev) exceptionally prompt shipping delivered on time. The model is superb and runs very smoothly I could not have asked for a better loco. condition is everything and the condition was like new.

Erik of Utrecht
20/10/2019

As always fast and safe delivery of high qualityHornby O gauge attributes.

Alex of Lower Hutt
17/10/2019

Excellent Top Trade as always from The Station Masters Rooms . Highly recommends to all buyers . Thanks Kevin !!

brian of rugby
17/10/2019

Thanks Kevin & Team.
Another excellent transaction.
Many Thanks.
Brian (Rugby)

Alan of Rhyl
16/10/2019

Superbly packed as always. Items even better than the photos. What more could one want.

Timothy of Filey
16/10/2019

Brilliant trader to buy from with quick delivery and excellent after sales service.

George of Wheelers Hill
15/10/2019

AS usual smooth as silk. I have bought a few trains over the years and the service is always excellent.

Andrew of Ely
15/10/2019

Good service, good items, prompt attention, vfry satisfied. Thanks!

Noel of POULTON-LE-FYLDE
14/10/2019

Dear Kevin
I have been very pleased indeed with everything that I have purchased from yourself
I look at your site on a daily basis and tend to go for bargains.
It is also good that you accept payment by cheque.
Looking forward to more purchases in future
I particularly enjoy doing restoration work.
Best wishes Noel

Harry of Hyde
13/10/2019

Excellent service as usual.

Christopher of BOLTON
11/10/2019

Yet again,both locos which I ordered from SMR last week,arrived promptly on the stated day. They were very securely wrapped in three layers of cardboard and cushioned by generous amounts of bubble wrap.The locos,both Duchesses,are in immaculate condition and run very smoothly with that gentle whispering sound which seems to be a characteristic of the larger Ace locos.My only problem lies in persuading my sister to allow me to construct a larger layout in what she persists in calling the guest bedroom.

Neil of Ayr
09/10/2019

Fast delivery and as described. Thank you.

Allan of Gloucester
08/10/2019

As usual a great service with product in excellent condition

John of Sydney
08/10/2019

Waiting for my delivery, but Ke has been great to deal with..

BOLVY of SAINT JUST D'AVRAY
05/10/2019

Package well received. Items are in very good conditions. All is perfect. Thanks

Alexandre of ISSOUDUN
04/10/2019

Merci encore à Kevin et son équipe ! Encore un achat pleinement satisfait, tant sur la qualité, les prix, la rapidité d’expedition et le sérieux pour l’emballage. Locomotives Hornby électriques et mécaniques en parfait état de fonctionnement, ainsi que le matériel roulant! Un des meilleurs endroits que je connaisse où acheter du Hornby . A bientôt...

Roland of Pielachberg
03/10/2019

As always nice items for a nice price and a very fast delivery and that already since many years! It is always a pleasure to do business with the stationmastersrooms Many greetings from Austria

Alan of Rhyl
02/10/2019

My recent purchase of an 0 gauge, black ,restored Bassett-Lowke Royal Scot 4-6-0 together with a Marklin 0 gauge North British Railway 4-4-2 was, as is usual with The Station Master's Rooms, a most professional event. The models arrived expertly packed. A little work on the Royal Scot and two magnificent model locos added to my collection. Whilst making up my mind re purchasing the locos Kevin was most helpful in replying to my queries with honest straightforward answers. Thank you SMR a very satisfied customer.

Richard of Pevensey
02/10/2019

Thanks Kev, for my two third class Ace southern C1 coaches which will become SJDR to match my Ace blue 4F. With a little bit of work they will be transformed. Ordered Sunday evening arrived Tuesday morning, great. Thanks Kev.

Very best regards

Rick

Robert of Wolviston
02/10/2019

Outstanding service as always from Kevin! Recently ordered and received the Ace Trains "Duke of Gloucester" and am absolutely delighted with it. Over the past year I purchased "Silver Jubilee" and a Class "9F" from Kevin and will continue to buy from him because you can count on his reliability. The attention paid to detail in terms of updates, promised delivery dates and packaging is second to none. Well done, Kevin and here is looking forward to my next acquisition from you.

john of Long Eaton
02/10/2019

Excellent service, very good comms, prompt delivery

Timothy of Filey
02/10/2019

Another purchase made from this highly respected company with courteous and prompt service with quick delivery, and very advantageous prices, I would recommend that anyone wanting to purchase gauge O railway locomotives and coaches to make this company your first call.
A very satisfied customer.

Andrew of Whitley Bay
01/10/2019

Ace Trains, O gauge LMS Jubilee, Silver Jubilee 5552 in grey and silver -

Superb locomotive, great price, excellent service and prompt delivery. Will definitely use again.

Many thanks, Andy

Philip of Christchurch
01/10/2019

Two excellent vintage Hornby wagons received from Kevin and the team. Great condition, well packed and very quick delivery.
As always first class service from TSMR and always a friendly voice, usually Kevins, on the end of the phone. No hesitation in thoroughly recommending TSMR for great condition models, excellent service and a wide selection of available models.

Martin of SALISBURY
01/10/2019

The items arrived as ordered, promptly, and well packed.

Excellent service, as ever.

Kevin of Milton Keynes
30/09/2019

Another nice toy train from that nice Mr Finch. If only the packaging wasn't so good, I could open the parcels quicker!

FAO Philip of MILTON KEYNES
30/09/2019

Always great service from TSMR. Great products well packaged.

John of Andover
27/09/2019

It is always a pleasure to do Business with Kevin and his team, they take great trouble to package the items with care which ensures that they arrive with you in as good a condition as they leave him, if anyone has concerns don't worry as Kev will advise and look after you all the way. He comes highly recommended..
Thank you Kevin, John.

Nicholas of Kunreuth
26/09/2019

Very well packed and delivered without delay. All as described.

Jeremy of Oxford
25/09/2019

many thanks for your help,it was much appreciated making the transaction easy, simple and
smooth.once again thank you
jeremy

Katherine of Hastings
25/09/2019

Very fast delivery of grey Black 5 loco. Really well packed. Excellent customer service from Kevin as always! Would highly recommend purchasing excellent condition locos from this first class seller.

Michael of Norwich
24/09/2019

Item arrived on time and in good order, condition was as expected. Would certainly use this company again.

Richard of Pevensey
21/09/2019

Well it arrived today at last, A Prussian blue S D J R No 59 Locomotive. I opened the box & there is was, what a beautiful sight. It has taken a while for whatever reason but it does look so good, really glad I ordered one. I will get it out of the box over the next few days & put my matching brake ends behind it. I hope that Ace can produce a couple of coaches to go with it, watch this space. The only thing that was a surprise was there were no cloths with this one, is that a new thing from now on ? Excellently parceled up & arrived in speedy time.
Thanks Kev.
Rick

brian of rugby
20/09/2019

Thanks again Kevin.
Another EXCELLENT transaction.
Many Thanks
Brian (Rugby)

Roger of WIGSTON
19/09/2019

Thanks Once more Kevin and your team for the two Hornby items I purchased recently.
Both arrived safely and very quickly, and incredibly well packaged. From a humble set of rails to an excellent o gauge vintage loco, both were as advertised and as always I was delighted with my purchases.
Having had several other items from The Station Masters Rooms over the last few months ,all of which were of the highest quality ,I can thoroughly recommend Kevin for his very professional service .and will be using him again.
Keep up the good work.

Richard of Luton
18/09/2019

Simple transaction with the items purchased at an acceptable price. Items despatched promptly and very securely. Thank you for for providing such an efficient service.

David of STAFFORD
18/09/2019

Excellent service. Top notch!

Philip of Bromham
17/09/2019

Delighted, exactly as described.

Philip of Bromham
17/09/2019

100% Happy

Steve of Blaxland
16/09/2019

thank you for my recent order on my latest ACE loco all arrived safe unbelievable service ordered monday arrived 5 days later from UK to Australia thank you very much i appreciated your help for my purchase Regards Steve St Clair

Robert of Leicester
16/09/2019

A great place to find all you want for all your engines and carraiges etc and etc. And a very supply of goods.

Clive of East Grinstead
16/09/2019

Another great buy from TSMR.
Kevin's easy friendly banter & quick delivery make for an excellent all round service.

Cheers Kev.
Regards,
Clive.

Michael of buddina
15/09/2019

Hi Kevin,Atlas Signal Cabin arrived in perfect condition.Another exellent purchase from the Stationmasters Rooms.Cheers Michael.

Allan of Gloucester
11/09/2019

This is a well oiled supplier that delivers

Clive of East Grinstead
11/09/2019

Excellent service from Kevin and very quick delivery.
5 ? +

Much appreciated.
Regards,
Clive.

Christopher of BOLTON
11/09/2019

Kevin, I am more than happy to send you feedback on my latest purchases. Firstly,I was amazed at how quickly the delivery was made - less than 24hours from my placing the order to its delivery in Bolton.You really are very efficient in your rapid despatch of orders and very thorough in your packing process. The W.D. 2.10.0 now runs well - still on 0-12 volts but with a different controller.It makes a clanking noise when speeded up which amazingly echoes the sound once made by the full size engines when running at more than walking pace.Duke of Gloucester,like all the Ace Pacifics I have bought from you ,runs with satin smoothness on the lowest setting on my controller.The motion of the rotary camshaft is almost hypnotic. I haven't finished buying yet.Apart from the SE&C R 4-4-0 I hear that Ace intend to build a rebuilt Merchant Navy ....With my best wishes ,Chris.

Mr Ken of MANCHESTER
10/09/2019

Really pleased with my purchase. I saw the loco on the website and phoned in with a query regarding it.
The response I received was unbiased and informative and convinced me that this would be a good addition to my collection.

Peter of Unley
10/09/2019

I do appreciate the prompt attention from Kevin to my requests and questions. All items were well packed and arrived in Australia safely.
Your prices are reasonable (but not cheap) and the quality always measures-up or exceeds my expectations.

Graeme of Ballater
10/09/2019

Thanks Kevin. Delighted with my purchase, and the usual high level of service.

brian of rugby
09/09/2019

Hello Kevin & Team.
Many Thanks for another EXCELLENT transaction.
Good to deal with you again.
Best Wishes.
Brian (Rugby)

Robert of Preston
06/09/2019

Hi Kevin,
The long wait has been worthwhile. Great model to add to my ACE TRAINS collection.
Many thanks.

patrick of birmingham
05/09/2019

A friend recommended you,and after visitng your website i purchased a locomotive.
The whole transaction was a pleasure,the item was very keenly priced compared to other sellers,i was kept informed of its progress throughout its speedy and safe delivery with a reputable carrier.
I have no hesitation about recommending you.
Many thanks.
Best regards
Patrick Craig

Denis of ORANGE
05/09/2019

Service toujours irréprochable (conformité des produits, envoi flash, emballage très sérieux).
Et merci à Kevin pour sa disponibilité et ses précieux conseils.
denis

Derek of Hastings
04/09/2019

Good value and a great service, always a pleasure doing business with TSMR.
Cheers

PETER of CREWKERNE
04/09/2019

First class service.Quick turnaround,good prices,excellent communication.Well done all!.

Kindest regards Pete Champion.Crewkerne,Somerset.

David of Eastleigh
04/09/2019

Excellent service, good description of the product and fast mailing.

richard of tahmoor
02/09/2019

Fantastic service and reliable seller
Highly recommended

Christian of Condécourt
02/09/2019

Good morning
Full satisfaction for this purchase
Kevin is super nice
site to recommend without moderation
Thank you again
Chrtistian

Richard of Pevensey
02/09/2019

I was very pleased with my last order Hornby O gauge "Lattice footbridge" It arrived the next day which is always great with SMR. I needed this for a project I am doing. I am cutting & chopping two bridges to make one with a turned stairway to fit across two platforms & I am very pleased with the result so far. Will keep you posted.

Best regards

Rick

Robin of Cambridge
31/08/2019

Sat. 31st.
Goods arrived this morning. No bad going as it is only some two and a half days since my initial contact. Brilliant ! Many thanks.
Goods are fine and I will enjoy them being added to my collection of Lima items.
Thanks again.
Rob Blee.

David of STOURBRIDGE
30/08/2019

Another excellent purchase off Kevin and the gang at The Station Masters Rooms. Items as described, well packed and delivered on time . Thanks

Austin of Milton Keynes
30/08/2019

As always very fast delivery with full tracking ino`s. Product very well protected for dispatch.
Austin

nicholas of poole
29/08/2019

Hello,
Many thanks for all the items. Great pleasure purchasing the items.
Great service.

many thanks

Nick

Patrick of Alnmouth
28/08/2019

5* transaction all round. Superb model. Excellent service. Total satisfaction.

Geoff of Carnforth
28/08/2019

Wow!!! The GWR Castle arrived this morning, and looks absolutely stunning. Perfect as described on an easy to follow website whilst browsing for items.
Being new to gauge 1, I found your website through an internet search, and I'm glad I did. Communication and response have been excellent, and delivery quick and certainly well packaged. Brilliant shopping experience with you, and I'll be back.

Michael of LIVERPOOL
27/08/2019

I have purchased a total of 6 "0" Gauge locomotives over the last 18 months from The Station Masters Rooms, each one as described. I am very pleased with both the products and the service received from Kevin and his staff. Kevin is very knowledgeable and nothing is too much trouble. Highly recommended.

Garry of Mount Dandenong
25/08/2019

My "new" Hornby circuit breaker arrived in Australia in good time.
Another lovely item from the Station Master!

Lawrence of Andover
23/08/2019

Brilliant service. Order arrived within 2 days and was very well packed. Many thanks.

Richard of Hunstanton
21/08/2019

Another (my fifth..) excellent Order from The Station Master - tankers - all first editions for the various liveries - and all in good shape. Thanks again Kevin. Richard, Hunstanton.

Richard of Honiton
21/08/2019

The order was delivered quickly and very well packed. Thank you very much.

Roy of Marbella
20/08/2019

hi it was great just what i wanted i have been looking for a long time for this item now savingup for my next purchase

colin of london
20/08/2019

All goods arrived in good time and were excellent. Kevin's and his colleagues' service is always reliable, and he himself always helpful. A pleasure doing business with the firm!

brian of rugby
19/08/2019

Hello Kevin & Team.
Sorry you didn't get the feedback that I sent. Must have disappeared into cyberspace!
Again an EXCELLENT transaction. Many thanks to all.
Best wishes.
Brian(Rugby)

FAO Chris Littledale of Brighton
17/08/2019

Our loco was despatched promptly, exactly as described.

Kevin is always a pleasure to deal with. A recommended train dealer.

Vic, Brighton Toy and model Museum

Philip of Christchurch
16/08/2019

Two wonderful Hornby wagons received from TSMR. So well wrapped and protected for their trip through the postal system. Very fast dispatch and delivery and excellent service as always from Kevin.
Great value for money and the service from Kevin is impeccable and he is a great pleasure to do business with.
Thoroughly recommended.

Annette of OTAGO
15/08/2019

Hi Kev and the team, once again thanks so much for another most enjoyable purchase with you - we are delighted with our Hornby early Green and Cream Pullman coaches and the Horton Series rolling stock, all in wonderful order as described. Grateful thanks for the meticulous packing of the parcel and the super-quick despatch and arrival. It's always delightful to see a parcel from you arriving at our siding in Tasmania! Best wishes to you all and will be looking forward to further acquisitions from The Station Master's Rooms!

Richard of Hunstanton
15/08/2019

Another excellent ( my 3rd) Order from The Station Masters Rooms - several early 20's Hornby wagons and a LMS No2 Loco. All accurately described in the text and by the several photos of each. Competitively priced and very carefully wrapped to ensure safe transit. Will be back again. Thanks Kevin. Richard, Ringstead, Norfolk.

Steven of Shenandoah
09/08/2019

A beautiful ACE model, great service as always...thanks...

brian of rugby
08/08/2019

Hello Kevin & Team.
Many thanks for another well conducted transaction. Very pleased with the
County of Bedford. Very well packed and on time. EXCELLENT service!
Many Thanks.
Brian (Rugby)

Robert of Martinez
07/08/2019

Hi Kev and company,
My order from you arrived today in great condition and I'm very pleased. Always great doing business with you.
Sincerely,
Rob

Brian of Kenwick
04/08/2019

Why would I risk buying "O" gauge Hornby on eBay, when I get better quality, service and a better price from The Station Masters Rooms?
Brian Muhling
Western Australia

Gary of Wallacia
31/07/2019

Hi Kev,

Hornby o Gauge Side Tipping Wagon (code J35209) received today in excellent condition -well packaged and with very quick postage.

Happy to deal with you again.

Thanks......Gary

Alfie of Shoreham by Sea
30/07/2019

Yet another excellent purchase from The Station Master Rooms. Superb edition to my collection of ACE Trains, The latest purchase E19 Green Beauty Parade Contestant Loco. Absolute stunning. Thank you Kev.

Tony of Rowledge, Nr Farnham
30/07/2019

Morning Kevin
Brilliant service as usual
Regards Tony

Robert of Preston
30/07/2019

Yet again great service and a wonderful model to add to my collection. Looking forward to the next one.
Many thanks.

brian of rugby
29/07/2019

Hello Kevin & Team.
Yet another EXCELLENT transaction.
The No.1 Special tank steamed in today ahead of time! It has been taken into shed
for light repairs. Again Many Thanks!
Best Wishes.
Brian (Rugby)

Jim of Rednal
26/07/2019

A4 arrived safe and ran strait out of the box. The Bowande A4 running instructions are quite something in translation great fun .the regulator bit is wonderful.Thanks Jim

Michael of buddina
23/07/2019

Hi Kevin and Team,Thank you for another great order.Metropolitan Coach Set great.Many Thanks ,Michael.

Nick of Botesdale, Diss
23/07/2019

Thanks to Kevin and all at "The Station Masters Rooms" for my latest Hehr purchase.
Perfect buying experience as always.
Anybody considering buying from this Company should not hesitate, like so many things in life if you want the best go to the best!.
Nick Norfolk.

Bill of Derby
23/07/2019

This is my 4th purchase from Kevin as I have confidence based on previous purchases, and again Kevin at The Station Masters Rooms has exceeded expectations with accurate description, good communication and fast safe dispatch, hope to continue purchasing.

Richard of Hunstanton
23/07/2019

Another two excellent purchases from Kev The Station Master Rooms. Two early 1920s locos well described in photographs and text - so all as expected on arrival. Good communication also.
Items superbly wrapped. Very pleased and hope to be back. Richard - Norfolk

Klaus of Hennef
22/07/2019

Hello Kevin,

the A3 from ACE is in best condition. Your description was detailed and correct. UPS was a reliable delivery service for shipping to Germany.

Klaus

Derrick of HUDDERSFIELD
18/07/2019

I am well pleased with the item i received item this morning witch was well packaged, also pleased with the speedy delivery and the ease of the overall transaction required to obtain the item of ones choice' Many thanks to Kevin and his team and no doubt will be doing business with you in the future.
Regards Derrick

Bob of Santa Fe
17/07/2019

The HR 66 arrived in good order. Very well packed. The locomotive was as advertised, I am most pleased.

Thanks

B. Hall Santa Fe

John of Maidstone
15/07/2019

I am absolutely delighted with the quality and price value of your products as well as your excellent, friendly, personal service. Your packaging and delivery has been exemplerary and in short, I would not hesitate to recommend your company to anybody.

Alexandre of ISSOUDUN
14/07/2019

Merci ! Extrêmement satisfait de ma deuxième commande. Livraison en France en 3-4 jours! Colis très soigné. Wagons et locomotive correspondant parfaitement à la description, on ne peut pas être déçu. Vivement le prochain arrivage pour pouvoir effectuer un troisième achat !

Noel of POULTON-LE-FYLDE
11/07/2019

Receive my coaches safely and am very pleased with them .
I find restoring models very satisfying.
Heres to some more in the future
Best wishes Noel

William of Broadstairs
10/07/2019

Excellent service. Loco is in better original condition than expected. Thanks again for personal attention Kevin

Regards Bill

David of HALESOWEN
09/07/2019

Friendly staff, great choice & very good prices, also next day delivery, highly recommend, I will definitely shop here again.

Angus Spence of Mahone Bay
09/07/2019

Hi Kevin..thanks for packing A4 Sir Nigel Gresley so well. I was worried having to go all the way to Nova Scotia something might go awry. Not to worry ,item arrived this date in excellent shape . So pleased to receive same at a very fair price. The first locomotive I received as seven year old was the Hornby Dublo version, garter blue
Which I still have 65 years later and runs perfectly. With the Darstaed “0” version I feel I have gone full circle. Thanks to you and the staff. Five stars all round. Angus

John of Wincanton
09/07/2019

4F and coaches arrived super fast today, Great service and very good price. 4F is a superb little loco with plenty of power and well worth the wait. Again, well done Kevin and the team.

John

Klaus of Hennef
09/07/2019

Hello Kevin,

the wagons are in perfect condition. The delivery was as fast as possible. UPS is a perfect partner.

A perfect trade!

Klaus

Nick of Botesdale, Diss
03/07/2019

Once again, perfect buying experience, item as described, fast delivery and as every time packed with extreme care.
Big thank you to Kevin and all at The Station Masters Rooms, the best in the business.
Nick
Norfolk

John of New Eltham
03/07/2019

Hi Kevin
A very quick next day delivery and the 3 X LNER N2's just as described, what else can I say except always check The SM's rooms before buying from anyone else if you do you could regret it.
I suppose at this point I should explain that I have no affiliation with the shop, staff or Kevin who I am told is a very nice gentleman but whom I have never met.

John Cockburn

colin of london
02/07/2019

As always, Kevin saw that everything was securely and thoroughly wrapped. The goods arrived on time, and are as described. And as always, I'm completely delighted!

brian of rugby
02/07/2019

Again Many Thanks Kevin & Team.
Another EXCELLENT transaction.
Best Wishes
Brian (Rugby)

Peter of Hereford
01/07/2019

Running out of good things to say! Wonderful service as always,and the unique opportunity to buy rare items. Many thanks again to all at The Station masters Rooms.

Alan of Rhyl
27/06/2019

The ACE LMS Jubilee Newfoundland in Air Force blue livery arrived safely yesterday. As usual the Station Master's packing was superb and the packet came on the day it was expected. I have been purchasing items from you for some years now and I have yet to have an item that did not live up to expectations. Many thanks for your excellent and helpful service. I am now testing the model which is happily running round my two feet three inches circuit. A Splendid model indeed.

Katherine of Hastings
25/06/2019

Excellent service as usual! Pannier Tank Engine arrived safely in beautiful condition. Very fast delivery! Always a pleasure to deal with Kevin. ?? ??

Donald of Baschurch
21/06/2019

Hi Kevin
Model arrived safe and well, exactly as described and well packed, once again superb service from a first class dealer. Many thanks
Regards
Don

stephen of matamata
18/06/2019

ARRIVED YESTERDAY.EXTREMELY WELL PACKED BOTH TRAIN & PARALLEL R POINT
STRAIGHT THROUGH TO ME.THANKS .. THE TRAIN WOW EXTREMELLY NICE AS IF
MADE YESTERDAY. NOUGHTING OUT OF PLACE ,MINT SOUTHERN 1759 L1 BOXED
TENDER THE SAME BOXED AS WELL .THIS IS WHY THEY ARE IN EXCELLENT
CONDITION NO MARKS PAINT WORK EXCELLENT

OTHER PARALLEL CROSS OVER 3 RAIL IN GENERAL CONDITION READY TO RUN
THANK YOU.

BUY FROM THE BEST & THIS IS WHAT YOU GET
HIGHLY RECOMMENDED ++++++++++++++++++++++
THANK YOU KEVIN FINCH
REGARDS STEPHEN MATAMATA NEW ZEALAND

Michael of YEOVIL
18/06/2019

Thank you all for a great service again, will come back again to buy some more great trains.
Well packed, fast delivery, on time.

Stuart of Canterbury
18/06/2019

Thanks Kevin, parcel arrived as described on time as well wrapped as ever!

brian of rugby
18/06/2019

Thanks Kevin & Team.
Another excellent transaction. Excellent item, well packaged & on time.
Sorry for the delay in sending feedback.
Best Wishes.
Brian.(Rugby)

Richard of Pevensey
14/06/2019

Hi Kev,
parcel arrived today well packed as usual, brilliant fast service.

Thanks again
Rick

David of Yeovil
14/06/2019

great service.

Phil of Swindon
14/06/2019

Another good experience buying from Station Masters.
Thanks Kevin.

Simon of Wyberba
11/06/2019

The carriage arrived today, well packed and very fast shipping. Another very pleasant purchase, couldn't be happier! Your online system works very well indeed! Many thanks!!

Peter of Hereford
10/06/2019

Excellent service, as always. Parcels always arrive safely packed and very quickly. Have no hesitation in recommending Kevin and all at The Station Masters Rooms.

Russell of SANDBACH
05/06/2019

Hi Kevin,
Loco arrived safely and i am highly delighted as always.
be in touch soon.
Kind regards.
Russell.

Roy of Toronto
03/06/2019

Exceptional vintage collectables and service, outstanding packing + shipping, Thanks.

Mark of Bridport
03/06/2019

Excellent service, many thanks
Best regards
Mark

Roger of WIGSTON
01/06/2019

Hii Kevin, Having just received the latest item from you,the Hornby O gauge goods van.May i take this opportunity,once more to thank you and all the staff for a brilliant service,not only was the item exactly as described but packed very well indeed,and at a good price.
Having purchased several other items recently,all of which arrived very quickly and safely i can say i'm delighted with the professionalism of all at The Station Masters Rooms.
Very many thanks,and keep up the excellent work.

Simon of Wyberba
01/06/2019

Hi Kev, I just wanted to let you know that the Maldon Track points that I bought from you recently arrived safe and sound, and I'm completely happy! Thank you for the excellent packing and thorough, accurate description of the items.

Many thanks,

Simon (Australia)

Michael of YEOVIL
30/05/2019

Very well done from packing too delivery always a great person to deal with, wagons in siding now A great big thank you from Michael.

Eric of Oldham
29/05/2019

Just collected package from UPS pickup point.
As always the item was exactly as described and very well packed. Hats off to your packers Kev !. I am delighted with the Hornby station building and look forward to my next purchase from you.
Eric.

Robert of Prestwick
28/05/2019

Thank you for your prompt dispatch of my item, fingers crossed it arrives safely.
Now l ve found your web site, l will certainly be keeping my eye on it, as l am after a Heljan class 20 in Green with Disc head codes (HJ 2000 l believe)

Once again many thanks

Happy customer

Bob Crawford
Ayrshire

Donald of Baschurch
25/05/2019

Once again, exemplary service from The Station Masters Rooms. Parcel arrived safely, on time, well packed, exactly as described. Very many thanks Kev, Highly recommended!
Regards
Don

Derrick of HUDDERSFIELD
24/05/2019

Received my 1 gauge Royal Scot loco and my 0 gauge Western class 52 loco which arrived exactly on time as always. The items were well packed and i am well pleased with both locos. Thank you Kevin and all your team, hope to do business with you in the future. Keep up the excellent service you provide to your customers.
Regards Derrick
Huddersfield Yorkshire

John of Wincanton
22/05/2019

Pug, wagons various and spares arrived dead on time and in great condition - super little loco, thanks again Kevin and The Team.

John

Frances of Marlborough
21/05/2019

Brought 2 stations and am very pleased with them both. Great communication quick posting will buy again I'm sure. Thank you Frances

Nick of Botesdale, Diss
16/05/2019

Excellent service as always, many thanks to all at The Station Masters Rooms.
Nick, Norfolk.

Alexandre of ISSOUDUN
14/05/2019

Envoi rapide, très soigné. Très satisfait de mon premier achat. Boutique à recommander à 100%.

Stuart of Canterbury
14/05/2019

Many Thanks again Kevin &team wagons arrived safe and ready to roll,great and fast service.
Stuart at Canterbury.

John of Sydney
14/05/2019

There’s always something of interest whenever Kev & the crew list New Arrivals - but this last list was a total blockbuster! The usual accurate descriptions and considerate packaging are important to me down here in Australia. The latest purchases arrived in just 7 days, which must be some sort of time record. Prompt communications complete the exemplary service. Thank you!

stephen of matamata
13/05/2019

SUPERFAST DELIVERY TO NZ GREAT WESTERN NUMBER 1 SPECIAL LOCO WOW. REALLY NICE,AS NEW READY TO DO ANOTHER 100YEARS RUNNING MINT,20V CONNECTOR NOT USED, L N W R VINTAGE WAGON IN SAME CONDITION AS TRAIN, 2
NO 1 TIMBER WAGONS IN THE SAME AS NOT USED GOING BY THE WHEELS,L M S
BRAKE WAGON THE SAME
UPPS POSTAGE SUPER FAST,A WEEK FROM ORDERING WOW TO NZ
THE BEST SERVICE,WELL PACKED,SUPER FAST DELIVERY UPPS BUY O GAUGE AT
ITS BEST '' THE STATION MASTERS ROOMS ''
THIS IS THE PLACE TO GO CHEERS

brian of rugby
13/05/2019

Hi Kevin & Team.
Many thanks for another excellent transaction.
Bramham Moor steamed in safely this afternoon.
Many Thanks. Brian(Rugby)

Lance of Huddersfield
13/05/2019

The snow plough has arrived safely. Excellent item. Am very pleased. Many thanks.
Lance

Jeff of Ellesmere port
10/05/2019

My first order with TSMR arrived quickly, well packaged beautiful wagons.
So impressed just ordered some coaches, thanks guys.

Nick of Botesdale, Diss
08/05/2019

Package containing several items arrived quickly, perfectly packed once again, all as described.
It would be impossible to fault this company in anyway, brilliant.
Thanks to Kevin and all at The Station Masters Rooms, simply the best!.
Nick Norfolk.

Peter of Hereford
08/05/2019

As always great service from Kevin. Never thought I'd get hold of these items, thanks so much!

stephen of matamata
07/05/2019

ARRIVED AFTER TRAVELLING AROUND NZ JUST WHAT I NEED ,I NEED 7 MORE OF THESE. SIGNED FOR IS THE BEST POSTAGE FROM ENGLAND TO NEW ZEALAND
AS FOR THE SELLER ,THERE IS PLENTY OF ITEMS TO BUY AT A GOOD RATE TO
EACH BUYER

BUY FROM THE BEST & THIS IS WHAT YOU GET SATISFACTION CHEERS

Lucien of UCKANGE
03/05/2019

all is perfect as soon. LW

Eric of Peakhurst NSW
30/04/2019

Very pleased, item received in good order and fast service. Thank you!

Dennis of Long Beach
29/04/2019

Another excellent transaction and beautiful loco. Thanks Kevin.

Robert of Mr Tamworth
29/04/2019

Items arrived safely many thanks.

Phil of Swindon
26/04/2019

As usual item well packed, as described and received within a couple of days.
Thanks Kevin,
Phil

Geoffrey of Trap
10/04/2019

No need to ask Kevin,excellent service from your team.

Chris of Kidderminster
10/04/2019

Excellent Paya item received. Usual superb service from Kevin - good price, fast delivery and extremely well packed. Top Marks !!

Nick of Botesdale, Diss
09/04/2019

As always, fantastic service from Kevin and all at The Station Masters Rooms.
Latest items arrived perfectly packed and exactly as described.
I buy from all over the world and without question this company stands head and shoulders above everyone else, many thanks.
Nick Norfolk.

Peter of Mold
28/03/2019

Received, thanks.

John of Wincanton
27/03/2019

Hi Kev and the Team,

My two sets of ACE PO coal wagons arrived safe and sound, very well packed as usual. The wagons are great models with a superior, lightly embossed finish - a credit to all involved in this project, highly recommended.

John

Richard of Ammanford
23/03/2019

Cannot say enough about Kevin and The Station Masters Rooms - become addicted to Ace Trains after seeing one at my local club and the service, communication and help from these guys is second to none.
Second train due to arrive next week and third reserved plus started the collection of associated coaches.
Recommend these guys to everyone and you will not be disappointed.

allan of napier
22/03/2019

Package has been received as usual from the Stationmaster prompt and proffessional alwsys enjoy dealing with the statiomaster

Michael of Pewsey
21/03/2019

Hi Kevin. Parcel arrived lunch time today, all okay. The signal cabin looks smashing, my good buddies will be pleased with there anniversary present. Thank you very much to you, for a excellent service. All, the best, cheers, Michael Sexton (Max)

John of Bridge of Allan
20/03/2019

That's the third item purchased over the past few months, each of which was as described and very well packed. Communication and payment procedures are first class and I recommend TSMR to all O Gauge collectors out there.

J.C. Stirling, Scotland.

Malcolm of Sprowston
16/03/2019

Excellent products--exemplary service--highly recommended

Donald of Mudgee
14/03/2019

Dear Kevin,
Thank you for the opportunity to purchase rare and old items. All orders have been promptly handled to the antipodes.
Don COttee
Mudgee NSW Australia

John of Wincanton
12/03/2019

Hi Kevin and Team,

Loco arrived today in excellent condition and very well packed. Great 24 hr service, many thanks once again. Here's to the next time.

John

Christopher of Ferndown
03/03/2019

I collected the Aster Br52 from Mike at Chuffed2Bits this afternoon after he had tuned and tested it. He's obviously very thorough so it provides real confidence that he tests all your live steam locos before they go to your customers.

The loco was exactly as described, never steamed and in excellent condition.

Very pleased, I'll be back !

Stuart of Canterbury
28/02/2019

Parcel arrived promptly as described well wrapped many Thanks Kevin &team!

chris of northampton
28/02/2019

hello very nice- many thanks - Chris

Dr Mike of Solihull
27/02/2019

Hi Kev, thanks again for your prompt, accurate, and efficient service.

Brilliantly wrapped, and just as described.

Many thanks

Mike

George Brian of Newport
25/02/2019

Excellent, swift and efficient service. The system works well.

Roy of Toronto
23/02/2019

Just received vintage Bassett Lowke locomotive in amazing condition. Very pleased, I will be back. Thanks.

Toronto, Canada.

Michael of Newark
23/02/2019

Wagon arrived on time and in excellent condition. Very pleased with it and with your service as usual. Many thanks

Chris of Chatham
21/02/2019

Kevin,
I enjoyed my vIsit and chat with you. The loco was as discribed. Great price. Great condition. I would have no problem in doing business with you again in the future.

Kindest regards

Chris Porter
Chatham, Kent.

Andrew of Leatherhead
16/02/2019

Kevin,
A very pleasant vIsit and chat with you. I would have no hesitation in doing business with you again.
All the best,
Andrew Stewart

Derrick of HUDDERSFIELD
13/02/2019

Hello Kevin
Just received my 9F loco and i am well pleased as i have been with other locos i have bought from you in the past. I thank you for the excellent service you provide, the speedy delivery and the ease of purchase of these items. Hope to do business with you again sometime.
Regards Derrick

Michael of Brockenhurst
12/02/2019

Excellent, very prompt service.
All the items arrived very well packed and exactly as described

Donald of Baschurch
31/01/2019

Impeccable service once again, model arrived safely, many thanks, highly recommended. Regards Don.

James of EDINBURGH
30/01/2019

Hello,


Many thanks for first class items and first class packaging and delivery.

Regards, Jim Goodall

Robert of Ipswich
24/01/2019

Hi Kevin just to say the Amtrack loco has just arrived well packed and on time and boy it has some power in it has a very different future and look coming to it thanks very much .

Dennis of Long Beach
24/01/2019

Hi Kevin, Darstaed Caly 2-6-2 loco arrived, beautiful engine! Your packing was excellent.I look forward to doing business with you in the future.
Thank You,
Dennis

Arlin of Mansfield
23/01/2019

Service is always top shelf. Packages generally arrive in Texas within 4 days. Quality of used trains is amazing. They all look new.

Derrick of HUDDERSFIELD
11/01/2019

Hi Kevin
Just received my Royal Scot loco, beautiful model and i am well pleased with it. Item was well packed and the speedy delivery was brilliant as was the service you provide in supplying these items. Hope to do business with you in the future so for now thank you very much.
Regards Derrick

John of Wincanton
11/01/2019

Hi Kevin and the Team

Loco and coaches received in perfect condition to day - extremely well packed as usual. The loco ran beautifully on my garden line this morning (in the winter sunshine) - special thanks to Di for remembering where the key was - I should have gone to Specsavers!

Here's to the next time.

Robert of Levin
10/01/2019

Great arrived in good condition great addition to coection

Armand of RECKANGE-MESS
09/01/2019

Another top item from the number one seller in Great Britain. Thank you Kevin.
All the best for 2019
Armand from Luxembourg

Björn of Falkenberg
07/01/2019

Excellent service and fast delivery. A pleasure doing business with you. Many thanks!

Graham of Horsham
06/01/2019

Dear Kevin,

Many thanks for the Ace Stanier 3 Cylinder loco. It is a fantastic model and I'm very pleased with it. Great service from you as always.

Graham

John of East Huntspill
04/01/2019

Really great communication. Great item thank you.
Speedy service.

Robert of Ipswich
03/01/2019

Thanks for quick delivery of that track mate I didn't order that until late on Wednesday and it turned up at 09.45 this morning Thursday couldn't wish for better service thanks Kevin

Nick of Botesdale, Diss
03/01/2019

Once again superb service from the Station Masters Rooms, Hehr Locomotive arrived quickly, very well packed and exactly as described.
Perfect transaction, thanks Kevin and your team.
Nick from Norfolk.

Tony of West Looe
03/01/2019

Happy New Year Kev. My A3 arrived today in mint condition as described, another great loco from you to add to my growing collection.
All the best
Tony

Arlin of Mansfield
02/01/2019

Great service. Price and availability of ACE and Darstaed trains is better than suppliers here in the States. Last time I ordered (ACE 4-6-0 new) it arrived in Texas in 2 days.

Regards

Hugh
Fort Worth, Texas USA

Paul of Hemel Hempstead
22/12/2018

Many thanks for the prompt delivery of the two Exley LMS Suburban coaches which arrived safely. As ever, the service and packing were both excellent.

Richard A of Steyning
18/12/2018

Excellent. Thank you. Superb service.
These coaches are destined for the re-furbished Steyning Line Railway exhibit at Steyning Museum where I am Hon. Curator of Exhibitions. We are hoping to have the re-furbished exhibit completed by April.
We last met, Kevin, at the Tappers Club meeting at Brighton Toy Museum (where I use to be the manager and am still a volunteer) last April.
Have a good festive season.
Andrew Woodfield.

Roger of WIGSTON
16/12/2018

This is the first time I have used The Station Masters Rooms and I'm absolutely delighted by not only the product I purchased,which was accurately described with clear multi angle images,, but the very professional service provided.
Kevin was most helpful and efficient and I received my item well packed very quickly indeed considering the Christmas post.
I will be using Kevin in the future to add further items to my collection,and can thoroughly recommend The Station Masters Rooms .
Excellent work,very many thanks

Nick of Botesdale, Diss
12/12/2018

Thanks Kevin, fast delivery, as described, excellent.

Stuart of Canterbury
10/12/2018

Many Thanks again Kevin & team! Now I have the loco ready to haul "The Christmas Express "with Santa's helpers .Merry Christmas!

Mary of Wood Green
08/12/2018

Every time we deal with your company we get absolutely excellent service. All items that arrive are exactly as advertised on your website.

Well done

Mary.

Björn of Falkenberg
06/12/2018

Super fast delivery and very well packaged. Many thanks!

Nick of Botesdale, Diss
04/12/2018

Once again fantastic experience using "The Station Masters Rooms", Kevin finds and sells an incredible range of products, always accurately described, packed and delivered extremely quickly, superb professional service.
Many thanks,
Nick Norfolk

Stuart of Canterbury
03/12/2018

Parcel arrived well packed as described lovely condition,many Thanks again
Kevin & team!

Paul of London
03/12/2018

Thank you for sending a gauge one open wagon. but I will order any gauge wagons I like.

Paul of Hemel Hempstead
02/12/2018

Thank you for the latest delivery from The Station Master’s Rooms. The quality of my ACE Stanier 2-6-4T is excellent and the packaging was up to your usual standard. I look forward to doing more business with you in the future.

Philip of Christchurch
30/11/2018

Wonderful vintage Hornby station in excellent condition. Great service as always from Kevin at SMR.
Helpful friendly service with goods extremely well packed and delivered immediately.
Thoroughly recommended. A pleasure to do business with.

Harry of Forfar
30/11/2018

First class promp ervice from Kevin.

Eric of Oldham
29/11/2018

I am running out of superlatives to describe the service i allways receive from Kev and the team. Bassett Lowke j39 exactly as described. Thank you once again Kev.

Michael of Newark
29/11/2018

Hi Kev. Just to confirm the Hornby loco arrived earlier than expected and I am delighted with it. It is just as your website described, if anything it is better! Thanks for your very helpful advice and prompt service. Been a pleasure to do business with you. Mike

Christian of Rugby
28/11/2018

Excellent service, a pleasure to do business with. Buy with confidence.

Robert of Bath
27/11/2018

Thanks Kevin. Model received safe & sound & very much appreciate you sorting my initial confusion! As ever, great service, Best wishes. Rob.

Dr Mike of Solihull
27/11/2018

Thanks Kevin.

Brilliant as always. Super fast service.

Top man!

And there aren't many of those around.

Gratefully yours

Mike

ERIC of ROYTON
24/11/2018

LMS van received today. Excellent service as usual. Thank you Kev and team.

MARTIN of GREATER MANCHESTER
21/11/2018

Thank you so much for fulfilling my order so very quickly.Absolutely brilliant service again,many thanks indeed!

Robert of Levin
20/11/2018

Hi Kev and team
Thanks for prompt dispatch and safe arrival of the coach.

Your description was 'spot on' Pleased with it. it has cleaned up nicely and is a nice addition
to the collection.
Regards
Bob Smyth

Tim of Welshpool
16/11/2018

Super fast delivery in under 24hrs, well packed as always. Thank you

Armand of RECKANGE-MESS
14/11/2018

Another fast delivery by the Station Masters Rooms.
Thank you Kevin the item is really beautiful.
Armand

Alan of Redruth
13/11/2018

I'm well pleased with my first purchase from Station Masters Rooms The item is exactly as described and possibly even better. Delivery was very swift. It was a pleasure to deal with you Kevin, Thanks Very Much.

Klaus of Hennef
10/11/2018

I have bought two ACE Locomotives. Both are in perfect technical condition and look like new!

The shipping was very quick and reliable.

I recommend The Station Masters Rooms for adding your Tin Plate Model Railroad collection. I be very satisfied.

Klaus
Hennef, Germany

Annette of OTAGO
08/11/2018

Very many thanks for another wonderful purchase of a Hornby locomotive from Kevin and the team at The Station Masters Rooms! The polite and friendly, reliable and tremendously efficient service from The Station Masters Rooms is absolutely unsurpassed and the trouble taken to have all aspects of the purchase smooth-running is incredible, I would thoroughly recommend purchasing from The Station Masters Rooms - don't hesitate!
Good luck Kevin with your new premises - best wishes from Down Under!
Annette.

Nick of Botesdale, Diss
07/11/2018

Brilliant Service as always, thanks Kevin. 5 Star.

Armand of RECKANGE-MESS
07/11/2018

Hello Kevin, thank you for that fast delivery. I know who is the best and fastest seller in the U.K. ... It´s YOU !!!
Kind regards
Armand

Andrew of GOLSPIE
06/11/2018

This was the first time that I had used the Stationmasters Rooms and the service was excellent. The loco that I ordered arrived on time and was extremely well packed. A very good and friendly service. I would certainly use the Stationmasters Rooms again and would recommend them to others.

Derrick of HUDDERSFIELD
06/11/2018

To whom it may concern
Thank you very much for the model of the brush Falcon which i have just received. The model is in first class condition as so were other model,s which i have purchased from you in the past. Needless to say i am well pleased with the item and also the way it was very well packed and also the speedy delivery. I hope to be doing business with you in the future, so once again thank you very much.

Regards D Hewitt

DAVID of Tetney
05/11/2018

Hi Kev.
Black 5 arrived as arranged - a super model and well packaged as usual. You certainly
operate a brilliant service that is second to none! Well done to all the team.

Robert of Preston
05/11/2018

Great price and quick delivery. Model very well package and arrived safely. Looking forward to dealing with "The Station Masters Rooms" in the future. Thanks

John of Wincanton
03/11/2018

Hi Kevin and the SMR team.

Wagons arrived in Somerset on time, very well packed and in !st class condition as usual. Great price, Kevin, many thanks.


Cheers

John

Andreas of Sevelen
02/11/2018

all ok ,very easy and quickly Transaction

Nick of Botesdale, Diss
01/11/2018

Excellent service once again from Kevin at the Station Masters Rooms.
Very professional and sympathetic to all requirements, superb stock selection. 5 STAR.

Stuart of Canterbury
31/10/2018

Received coaches today as described,very well packed as usual,no scary moments unpacking (considering its Halloween!)well done again Kevin and team!

Annette of OTAGO
29/10/2018

Thank you for sending our latest order, it was a perfect transaction, as always, the parcel was beautifully packed for its journey out to Tasmania, Australia and all arrived in perfect condition.
We are always delighted to purchase from The Station Masters Rooms, as we know the items are wonderfully presented and are exactly as described, plus every care is taken with the packing and sending of the parcels.
Many thanks to Kev and staff, it is always a pleasure to purchase from you!
With best wishes, Annette.

Torsten of Am Stern
20/10/2018

The Leeds Coach is save arrived in Germany, thanks again for the prompt service.
Greetings, Torsten

brian of Silloth, Wigton
19/10/2018

Brilliant, first class service, item as described.

Larrie of Gloucester
19/10/2018

Excellent service, well packed very quick delivery and in better condition than I expected.

Mark of Purley
18/10/2018

All good here, usual fast, efficient, friendly service. Thank you.

Brian of Auckland
18/10/2018

The loco arrived promptly and was well packaged. It's exactly as pictured and I'm very happy. Thank you Kev. Best wishes, Brian

John of Wincanton
15/10/2018

Dear Kevin and team,

New ACE Black 5 arrived today as promised - safe and sound. Extremely well packed as usual and on time.


As for the loco - stunning!

John

Dr Mike of Solihull
14/10/2018

This is a very well organised and fair service with personal attention and complete care.

Attention to detail is part of their service, and a rare thing these days.

Well organised, fast service and an enormous range of products.

Thank you Kevin, and enjoy your new extended premises.

Chris of Kidderminster
10/10/2018

Another excellent Purchase from Top Man Kevin . A Bassett Lowke electric loco - fast delivery, very well packed and bargain priced.

Stephen of Hull
06/10/2018

Good selection of O gauge tinplate at realistic prices and prompt service with good communication.
Always check SMR before bidding on Ebay.
Thanks again Steve Manners

Stuart of Canterbury
05/10/2018

Loco arrived today as predicted very well packed as described is a joy to behold!
Many Thanks Kev and team look forward to the next!

Peter of Hereford
05/10/2018

Items arrived today, very well packed as always and perfectly described. Good luck in your new premises!

John of Wincanton
03/10/2018

Hi Kevin,

Excellent service as usual. Wagon and coach arrived today and both are in "as new" condition.
Many thanks.

John

Roger of Stony Stratford
03/10/2018

Excellent service - fast and superb packing - very pleased with the items.

Alan of Neston
03/10/2018

Great communication and great items well packed. Extremely quick service-especially in view of your recent move! Very happy-many thanks Kevin.

Kind Regards,

Alan

Brenda of Alton
03/10/2018

Exceptionally good service as usual.
Speedy and well wrapped.

Paulo of Porto Alegre
30/09/2018

I just arrived from my trip to visit my daughter UK where I collected the material bought from you. I am very happy with that purchase. Thank you very much. I will be buying additional items soon.

GAUCHET of COURBEVOIE
26/09/2018

Delivery is made . Everything is fine .
Thank you very much .

JC GAUCHET

Brian of Fendalton
25/09/2018

Great service as always , l look forward to buying again in the near future.

Paul of Hemel Hempstead
05/09/2018

Thank you for the prompt delivery of my ACE loco and coaches. They were very well packed and arrived in perfect condition. I look forward to doing more business with you in the future.

Peter of Nieuwerkerk ad IJssel
01/09/2018

With a pre-order for an ACE product, nobody can tell how long it will take. But TSM took the order, and after a long, long wait my loco arrived safe and sound. And well worth the wait! A lovely loco. Thanks TSM!

Christopher of Milton Keynes
24/08/2018

Thank you for the good service. Goods were as described, in good condition, well packed and delivered promptly.

A happy customer.

Regards
Chris H

Peter of Steiermark
22/08/2018

Now "Freshwater" W8 got a new home and I can remeber my last summer holidays, riding the Isle of Wight the Steam Railway.
A perfect model made by ETS.
A perfect service by Station Masters.
And finally a happy owner.

MARTIN of GREATER MANCHESTER
22/08/2018

Many thanks for completing my order so quickly and efficiently.Exemplary first class service.

MARTIN of GREATER MANCHESTER
13/08/2018

Many thanks for a first class transaction in every respect.Absolutely delighted with my purchase and I will be a customer again soon no doubt!

Chris of Kidderminster
11/08/2018

Another excellent item from Ace Trains delivered quickly and well packed by Kevin. Top Marks !! Always a pleasure to buy from the Stationmaster.

Mike of Leeds
25/07/2018

Darstaed coach safely received. The usual excellent service! The website is so easy to navigate and a wealth of detail and photographs of the products. The quality and value is most noticeable. Thanks Kev.

Michael of YEOVIL
20/07/2018

Yet again great service and very well packed.Thanks you very much.

Fred of Driehuis
20/07/2018

Thank you Kevin,
Very fast delivery! From March 2019 this will not be possible anymore, I fear.
Regards
Fred

Mike of Leeds
18/07/2018

Another superb product (O gauge locomotive) purchased from from Kevin, with the usual efficient and friendly service, well packaged and speedy delivery. Highly recommended. Many thanks. Kind regards, Mike.

Brian of Bolton
17/07/2018

45690 Leander safely arrived. Thank you for your excellent service once again. Great personal service as ever which I really appreciate.
Kindest Regards
Brian

Goetz of Wiesbaden
09/07/2018

Loco delivered quickly and safely - thank you very much!

John of Sydney
02/07/2018

Very happy with the immaculate service.
Packed like a baby and in perfect condition, the beautiful loco arrived exactly on time after travelling half way around the world.
Thank you Kev, it's been a pleasure to be your customer, I'll recommend you to anyone who wants the best.

Tom of WARRINGTON
02/07/2018

Excellent service and very pleased with the ‘Duchess’. Thanks Kevin.

Tom, Warrington.

Fred of Driehuis
27/06/2018

Hi Kev,
ACE CR 0-4-4 arrived today. Looking and running good. Thanks!
Fred

DAVID of Tetney
27/06/2018

Hi Kev,
Caley tank loco arrived safely. Usual brilliant service - thanks once again.

Mark of Kenmore Hills
25/06/2018

I did not think that the service could get any better but yet again Kevin has excelled...Thank you

Brian of Auckland
20/06/2018

The van arrived in record time, well packed and exactly as pictured. I'm very happy - many thanks!

Keith of CRAFERS WEST
15/06/2018

The H&M Duette was purchased from Australia and delivered to Suffolk. I won't get to test it until I travel to the UK in late July. It arrived safely but I can't comment in its condition etc until then. Thank you for your interest. I will contact you after I have operated it.
Kind regards,

Keith

Andy of LONDON
15/06/2018

Very courteous service, item was supplied within the promised timescale and was as described. Will use again!

Philip of Christchurch
11/06/2018

Excellent quality loco as always from the Station Masters Rooms. Kevin's description and photos of the goods on offer are always informative and accurate and the goods are without exception extremely well packaged and dispatched immediately the order is received.
No hesitation in recommending Kevin and The Station Masters Rooms, a pleasure to do business with them. Service and quality goods like these is difficult to come by these days.

colin of london
06/06/2018

Goods arrived as predicted and as described. As ever, very satisfied with the service. Equally with the goods themselves, which were in the characteristically thorough wrapping - entirely post-proof.

Mark of Kenmore Hills
29/05/2018

Outstanding Service - Five stars

ERIC of ROYTON
26/05/2018

Total satisfaction with the loco as usual. Thanks once again to Kev and the team.

Walter of Ettenheim
23/05/2018

Very fast and reliable shippment to Germany. Highly recommended!!

Richard of Pevensey
22/05/2018

Thanks Kev for last few parcels, all arrived safely & well packed as usual. Always a pleasure to deal with you.

Very best regards
Rick

DAVID of Tetney
16/05/2018

Hi Kev,
Coaches arrived safely and on time (platform 2B)! Thanks once again for a brilliant service
from you and your team.

James of EDINBURGH
16/05/2018

Latest order arrived well packed with items as described on the web pages.

Thanks again.
Jim Goodall

Michael of Rochester
15/05/2018

All delivered safely well packaged many thanks for such good service

Richard of Kingsport
09/05/2018

Hey Kev,

The older Railway freight wagons were great. As always you all are helpful and fast. Thanks for your great service!

Regards,
Dick

Geoff of PRESTON
08/05/2018

My magnificent and well packaged ACE Jubilee arrived in good order on the morning of the date arranged. Great service from Station Masters Rooms!

Regards,

Geoff

Mark of Hadleigh
08/05/2018

Very pleased with product.
Great service and quick delivery.

Ameli of KARLSRUHE
03/05/2018

Another well-packed and well running tin plate beauty. Thank you, Kevin.
Best wishes
Helmut KOSZUSZECK, Geneva, Switzerland

Takeshi of Odawara-shi
02/05/2018

Hi Kevin

Items arrived well packed and quickly.
Thank you

Nick of Botesdale, Diss
01/05/2018

As before, item arrived very quickly, very well packed and exactly as described.
Communication excellent as always, a big thank you to all at Station Masters Rooms.
Service second to none, 5 star.

James of EDINBURGH
30/04/2018

Items arrived well packed and as described as usual.

ERIC of ROYTON
26/04/2018

Hornby controller received safe and sound. Excellent service as usual. Many thanks to Kev and team.

Lee of Morley
26/04/2018

"ACE WARSHIP PURCASE"


My latest purchase from the Station Masters Rooms is the ACE Warship, another wonderful item from ACE, RTM Models. The locomotive is very powerful, and the sound is realistic, even using the engine outdoors the sound is quite easy to be heard.

Again the transaction went very smoothly asper usual where Kevin is involved, in waiting for more ACE releases, which will certainly be ordered from Kevin.

Once again many thanks Kevin.

Jim of Margate
25/04/2018

Hi Kev, Yes I am very pleased with the condition of my items, the keen prices, the very prompt delivery and your packing is the best. Many Thanks for a very good service and will not hesitate to recommend you to others. Cheers Jim Hunt.

Robert of Ipswich
24/04/2018

Thanks Kevin palethorpes vans have arrived this morning excellent condition

Lee of Morley
18/04/2018

Many thanks Kevin,

Purchased a pre owned Britannia about a month ago, first time I've had the chance to run it today, the weather is good so can get onto the garden railway. The locomotive runs very well and the paint condition is as new, just like all the information as given in the sales text and extensive photographs. Now waiting for the black 5 delivery.

once again many thanks,

Lee

Maloclm of BUDLEIGH SALTERTON
17/04/2018

E5 arrived safe and sound and running well

Kind Regards

Malcolm

Christopher of High Bentham
10/04/2018

Great items,very well packed and very quick delivery.Highly recommended.

Michael of Bodmin
09/04/2018

I have recently received another 2 loco's of many I have purchased from Kevin and again am very pleased with the deal , so we'll packed, very quick on delivery and always as discribed
What more can you ask for, thanks Kevin and your team.

Christopher of Yoevil
07/04/2018

First class service. I have ordered many times from the Station Master and I have always been very pleased.

ERIC of ROYTON
06/04/2018

Eleven orders placed with The Station Master to date. Total satisfaction received with each order. Look forward to many future orders as my layout and collection grows.

David of Ditchingham
06/04/2018

Hi Kevin
Just received my buffets all good and fast delivery as usual
Many thanks David

John of Ipswich
05/04/2018

Perfect item at competitive price well packed and quickly sent.

Harry of 39 Prospect Close
04/04/2018

Very good service thank you

Harry of 39 Prospect Close
02/04/2018

Very goods service thank you

Colin of Southampton
02/04/2018

Kevin,

What can I say.
Great service, good back up, patient to the customers needs, extremely good packaging with the best delivery service. Any issues I have had and I can only think of one which was a manufacturing fault was sorted. No hassle, just great customer service.

Best wishes,
Colin Reed

Stephen of Meadowbrook
02/04/2018

My third loco from here and its very good indeed and runs very well. Once again Kev was very helpful and made it an enjoyable experience, nearly as enjoyable as seeing this beautiful loco running on the track. Thanks again Kev.

Graham of Pontefract
02/04/2018

Thank you for the rails and loco, they arrived very quickly and are just what I wanted.
Graham

Paul of Lo-Reninge
29/03/2018

Kevin,

everything ok

thank you

Ronald of Grafty Green
28/03/2018

Package with well protected Spam Can arrived as arranged today.

Excellent service, Thank you.

Ron Galton

colin of douglas
28/03/2018

Always great to deal with Kev and his team this book is a must for anyone interested in the back catalogue of Ace trains great price for such a well put together book.

John of Warminster
28/03/2018

Hullo Kevin ,
Just a smaller item this time but given immediate attention and packed carefully . All in order as usual , excellent service .
Best Wishes John I .

Kevin of Swindon
27/03/2018

Couple of recently chase from Kev, a Metrovick which is excellent, I collect these and although it was part of broken set it is a delightful addition to my stock.

Second purchase was the new Ace Compendium, I bought two, one for me and one for my brother.

As always great service from Kev.

John of Lanchester
27/03/2018

Fantastic service as usual. Many thanks, Kevin.

Brian of Fendalton
26/03/2018

As always 1st class service. the Hopper was well packed and arrived in good order.
The gauge one hopper is a rare item , I thought it was well priced so I'm very happy Boy
Thanks Kev

Reinholz of Trier
26/03/2018

Thank you very much. Very fast -- and a wonderful compendium.
Thomas

Annette of OTAGO
26/03/2018

As always, one of life's wonderful pleasures purchasing a fabulous item relating to model railways from The Station Master's Rooms. Items are always so perfectly presented and described on the website, which is always so easy to navigate around. Thanks again to Kevin for his friendly communications, fabulous selection of trains and accessories to pick from and for the efficient packing and sending of the items once you have made your purchase. Best wishes!

Cristian of Ramsey
26/03/2018

I received the ETS-WJV wagons and ACE catalog. They arrived carefully and safely packed and extremely fast.
I placed the order on Saturday March 10 and received the package, in New Jersey USA, on Tuesday March 13 !!!
Last but not least, The Station Masters were extremely responsive and co-operant.
Many thanks to Kevin & team.

John of Tamworth
25/03/2018

Excellent speedy transaction, a pleasure todo business.

Edward of Lexington Park
25/03/2018

Kevin,
Your packing and taping of all my shipments have been "Top Notch". UPS has indicated to all deliverers to this location to ring the doorbell and if the door is open, to announce themselves.
The make an offer was completely understandable and very fair. Thank You for the The ACE Trains Compendium 1995-2018. Fantastic book. I can say that every transaction I ever had with you was truly professional and personal. I hope that my recent purchases from you help you financially due to the discount you had no choice to do on the Darstaed product because anything that stays longer in inventor is not good for your business.
Truly Your, Edward & Jeanne Cognazzo
European Vintage Model Trains

DAVID of Tetney
24/03/2018

Hi Kev,
My largest parcel to date arrived safely - well wrapped, consisting of locos, signals,level crossing and buffer stops. It took me ages just to unwrap them all ! All items were as good
as ever, a mixture of pre-owned and new. Thankyou once again to you and your team for
your excellent service.
Al the best with your expanding business - much deserved.

Stephen of Meadowbrook
23/03/2018

First time purchases from The Station Masters Rooms and i am very happy with the Loco's, arriving safely on the other side of the planet. Kev has been very helpful indeed to make the whole process easy. Thanks for the enjoyment of running the Loco's on the track, Steve.

Chris of Kidderminster
23/03/2018

An excellent Along Classic Lines L & Y Pug loco safely received. Keenly priced with superb packing and fast delivery. Kevin's service is first rate and it is always a pleasure to buy items from him.

Stuart of Canterbury
22/03/2018

Fast service, items as described packed & wrapped with care and attention to detail to prevent damage in transit.Items always as pictured in photos and never disappoints.Many Thanks again to Kevin and team.*****

Keith of Hove
21/03/2018

Great trains, excellent, well informed helpful information, superb courteous service. Thank you Kevin.

colin of london
20/03/2018

Goods arrived on time and were as described. Very pleased, and will be back for more!

Mr Tom of Barnstaple
19/03/2018

Excellent service as always, everything was well wrapped and arrived in good condition. Thanks very much.

ERIC of ROYTON
19/03/2018

Once again excellent service. Very pleased with both items. The platform crane is superb and the LMS LNER shipping containers considering their possible age ( 80 yrs ? ) are little gems. The two together look great on my platform.
Thanks to all concerned.

Alan of Edinburgh
19/03/2018

Very pleased with my latest purchase and as always well packed and promptly delivered in pristine condition. Kevin, a big thank you to you and your team for such exceptional service. I am looking forward to my next acquisition.

Alan, Edinburgh

Robert of Preston
18/03/2018

Great service with quick response to both requests and delivery

Julian F of Abingdon
17/03/2018

Very easy purchase and delivery. Very happy with the new loco.

Thanks Kevin

DAVID of Abingdon
12/03/2018

Excellent item and service

Rein of Hoensbroek
12/03/2018

Parcel arrived very soon in excellent order. Loco was as described and expected.

Graham of Horsham
11/03/2018

Hi Kevin,

Many thanks for posting the LMS coaches, they arrived safely,well packed and I am very pleased with them.

Great to do business with you again and excellent service as always.

Best Regards

Graham

Richard of Guildford
10/03/2018

Superfast service and excellent packing as always from Kevin and the team.

John of Caringbah
07/03/2018

Hi
Thanks for my recent delivery of the Hornby Flying Scotsman and the Ace trains water tower. Im very happy with them thanks, and cheers for the quick delivery to Sydney and nicely packaged items
regards
John

Robert of Farham
07/03/2018

First class friendly service and advice. Speedy deliveries.

Paul of Scunthorpe
06/03/2018

First class service, well packaged prompt delivery. Thank you.

Neil of Ayr
05/03/2018

Very good service with reasonable prices. Thank you.

Graham of Adelaide
04/03/2018

The loco ("Yorkshire") and its tender are precisely as advertised, and in fine running order. Kevin packed them with superb efficiency, so that they withstood the freight to South Australia with flying colours and arrived in perfect condition. Moreover, the post-arrangements (RM) were very expeditious, and the parcel arrived within a week. Kevin was ready to answer all queries clearly and swiftly. The whole transaction was efficient and pleasant.

Jim of Rednal
02/03/2018

Very pleased Very friendly.Fast delivery the loco ran strait out of the box.

Robert of Mr Tamworth
01/03/2018

Excellent service again,thank you.

Mike of Wollaton
27/02/2018

Very pleased with my purchase ,this is my 3rd Engine looking at buying my 4th great to do business with regards Mike

Geoffrey of Trap
26/02/2018

Once again,your normal excellent service Kevin.Thanks very much.Geoff Freeman

Les of Haslemere
25/02/2018

Great - thanks

Stuart of Canterbury
24/02/2018

Thanks Kevin, for the tender! Now my Lord Nelson cannot sit down as he has a tender behind! Prompt service well wrapped as usual,very happy.
Stuart.

ERIC of ROYTON
24/02/2018

Excellent service as allways. Very pleased with the little tunnel. My thanks to all concerned.
Eric,

Chris of Kidderminster
23/02/2018

Excellent Gauge 1 item received - usual first rate transaction - good price, superbly packed and fast delivery. As Arnold famously said " I'll be back " !!!

Martin of Teddington
23/02/2018

Outstanding service and quality and value for money as ever, thanks Kevin.

Noel of Shrewsbury
23/02/2018

Excellent Service, and excellent advise and help when I phoned for some advise.

Thanks Kev

Great Website

Jorge of Valencia
22/02/2018

All ok thanks

John of Wincanton
22/02/2018

Another 1st class all round service - items exactly as described, arrived within 24hrs of despatch, expertly packed and overall, TSMR is a joy to do business with.

David of London
21/02/2018

No problems - very fast delivery.

Richard of Eastleigh
21/02/2018

First rate service. This has been my first foray into Hornby O Gauge and I am delighted with the modestly priced, but nonetheless near perfect, BR black loco tender which was well packed and arrived quickly. I can happily recommend Kevin for your O Gauge requirements.

DAVID of Tetney
20/02/2018

Hi Kev,
Coaches arrived safe & sound - thankyou. - excellent service as usual.

Howard of Andover
20/02/2018

The little Marklin Hopper Wagons were in lovely condition, and extremely reasonably priced. They arrived, beautifully packed, in next to no time. Thank you.

James of Ipswich
19/02/2018

Good quality items as usual, exactly as described. Delivery was very fast and all goods securely wrapped, highly recommended!

Robert of Mr Tamworth
16/02/2018

Loco arrived quickly and safely, excellent service many thanks.

Joe of Gatley
15/02/2018

Hi Kevin,

I was really pleased with my recent purchase of the Gauge 0 handbuilt 'Schools' Class loco and tender ' STOWE'.

Also the Hornby LMS black No. 1 Special loco and tender.

Best regards,
Joe

ERIC of ROYTON
15/02/2018

Once again superb service from TSM team and UPS. Item ordered Monday, delivered Thursday morning. Signal gantry is excellent and really sets off my layout.
Many thanks . Eric.

colin of london
15/02/2018

Goods arrived as advertised and were as described. I was entirely happy with the service.

Barry of Tollington
14/02/2018

An excellent source for O Gauge steam engines, I am very pleased with the Ace Trains Flying Scotsman in its original livery. It arrived promptly and the service was very good.

stephen of matamata
13/02/2018

4 x double curved track in excellent condition,well packed ,heaps of tape around parcel

=======================================================================
2 control system electric 3 rail crossover points in really good condition
very clean & oiled neat
as above well packed in one big parcel ,many thanks kevin
regards stephen New zealand

DAVID of Tetney
13/02/2018

Hi Kev,
My locos arrived safely and well packaged . Thankyou very much once again for your
brilliant service with superb products.

Richard of Muddiford
13/02/2018

Kevin's items are always excellent, very well packaged and with rapid delivery. A highly reputable specialist. Thank you again Kevin
Regards Richard

Kevin of Micheldever
12/02/2018

totally Brilliant as usual

Toby of Floriana FLN
12/02/2018

Perfectly described, and perfect service, as usual.

Chris of Pelaw Main
10/02/2018

Items arrived in excellent shape, as usual, from TSMR.

Very professional trader!

Ron of WEST BROMWICH
08/02/2018

Excellent to deal with , will negotiate on certain models. Well recommended.

Michael of Wellingborough
08/02/2018

Good Service thank you

Christopher of Yoevil
08/02/2018

As usual, it arrived quickly and well packed, in the condition as described. You can buy with confidence from The Station Masters Rooms.

Mark of Leicester
08/02/2018

Expertly packaged and delivered quickly by tracked UPS - a very impressive service by the TSM team. The product photos ensure that you get to see exactly the condition of the item before you order which is very important.

Chris of Kidderminster
07/02/2018

Another first rate Buying Experience with Kevin. The Gauge 1 item is in near mint condition despite being 98 years old, was extremely well packed with a fast delivery. A perfect Transaction as always.

Nick of Wadebridge
07/02/2018

Very pleased with the service Kev provided.
Prompt (does he ever sleep?) courteous and helpful.
Very pleased with the 9F, and the speed of delivery.
I'll be back for more!

Lee of Morley
06/02/2018

Many thanks Kevin for yet another splendid transaction, the locomotive, by Ace was well packaged and had a very speedy delivery asper usual.

Gary of Bournemouth
06/02/2018

Very pleased with the new Ace Warship and to the usual high standards and standard of service.

Only small criticism would be the lack of details in the instructions regarding the removal of the pick ups for 2 rail running which seemed to entail a bit more work than previous models.

Otherwise keep up the good work and look forward to more as they arrive.

Gerard of Kinnegad
06/02/2018

Very pleased with my order. +++ for speedy delivery and service.

Mark of Hadleigh
06/02/2018

Very pleased with my Ace Jubilee LMS Loco.
Great customer service and ordering and delivery a breeze.

David of Otley
05/02/2018

I ordered a set of coaches from TSMR. They arrived swiftly, safely, well packed and are every bit as good as they looked in the advert. I have used this company several times and it is a pleasure doing business with them. Thank you very much.
David

Stuart of Canterbury
05/02/2018

Recently received another well wrapped parcel,item as described many Thanks again to your team Kevin!

Michael of Wellingborough
05/02/2018

Very good service many Thanks

Graeme of Coromandel
03/02/2018

Hello Kevin,

Just to let you know that both engine and tender arrived and are running well on my O Gauge layout.

Thank you for the smooth purchase process and the great job that was done with the packaging (very important in my view as the items had a long way to travel!).

The tracking system also worked well.

Overall you have a very satisfied customer who would have no hesitation in purchasing from you again.

My thanks to and your Team.

Kindest regards,

Graeme.

ERIC of ROYTON
01/02/2018

Items received very well packed especially the unboxed signal post. Thank you once again Kev for your usual excellent service.

James of EDINBURGH
01/02/2018

Item arrived today well packed and delivered safely and securely.
Many thanks
Jim Goodall

John of Wincanton
01/02/2018

Excellent personal service as usual, loco and wagons in superb condition, fast dispatch and very well packed.
I now have a wonderful selection of 'biscuits' to dip in my tea whilst I further peruse the SMR site!

John of Wincanton

Chris of Kidderminster
01/02/2018

Another excellent and smooth Transaction. Bassett Lowke live steam loco was keenly priced, superbly packed and delivered quickly. Performs very well despite it's age. Looking forward to my next acquisition from Top Man Kevin.

Derrick of HUDDERSFIELD
01/02/2018

Well pleased with the model i received, it makes a great addition to my display cabinet. I was also very pleased with the speedy delivery of the model and the excellent ease of the transaction from the people at the Station Masters Rooms. I certainly hope to do business with you again. Once again many thanks for service provided.

Chris of Pelaw Main
31/01/2018

Item arrived in excellent shape - "Windward Islands".

Very fast international delivery.

michael of Como
31/01/2018

Excellent friendly service. Good value on price. Item well packed and delivered securely and safely. It was also reassuring to know that Kevin took a real interest in the delivery after there had been some delay which in no way was his fault. Five star service all round.

David of Macclesfield
31/01/2018

Excellent item and service

Peter of Moncontour
29/01/2018

ACE City of Edinburgh and Silver Jubilee arrived today, plus other bits all in perfect condition as always. The locos are really excellent and wonderful additions to my collection. Many thanks indeed.

Gerard of Kinnegad
29/01/2018

Service & delivery of railway goods excellent and well packaged.
Great variety of stock to choose from look forward to future dealings.
Highly recommend.

Martin of Aberdeen
26/01/2018

Loco arrived safe, thank you. A very nice example.

Martin

James of EDINBURGH
26/01/2018

Many thanks again for prompt dispatch of my order.

Donald of Baschurch
26/01/2018

Hi Kevin
Once again, phenomenal prompt service from a first class dealer! Many thanks, very highly recommended
Best wishes
Don

Gerard of Kinnegad
26/01/2018

Once again goods delivered well packaged and delighted with my purchase. Great service, highly recommend.

David of Otley
25/01/2018

I've just opened the coach set which arrived today from you. They are in perfect condition-well packed- and look just great sitting on the track. Many thanks for yet another good trade with you.
Dave

Tony of West Looe
25/01/2018

Hi Kev
Feels like Xmas all over again Jubilee and Warship both arrived yesterday. Really pleased with both locos the Jubilee looks grand in LMS Maroon and the Warship is really big and powerful and the sound is an added bonus.
Many thanks
Tony

David of Macclesfield
25/01/2018

Excellent item and service

Ron of Edinburgh
24/01/2018

Hi Kevin,
Thank you for another first class transaction........great loco!
Regards,
Ron.

Annette of OTAGO
24/01/2018

As always, it is an absolute pleasure to purchase from "The Station Masters Rooms". Items were in A1 immaculate condition and I am extremely pleased with them both. Parcels arrived very quickly indeed and items were beautifully and securely packed.
Looking forward to buying again very soon! Most highly recommended to all, the range is fabulous and the descriptions for each item are exact. Thank you very much!

richard of tahmoor
23/01/2018

Amazing service and communication. Many thanks from Australia. We have ordered a number of items from here and can not find fault with any aspect of the transactions.

Graham of Pontefract
23/01/2018

Highly delighted, thank you.

ERIC of ROYTON
23/01/2018

Dear Kevin.
No problems with my latest order. As a new customer i am highly impressed with your excellent and speedy service. All my items have been delivered within three or four days of ordering including sending you my cheque. The quality of all my items have been excellent
given their age and were exactly as described and I look forward to future purchases
Regards .
Eric.

David of Loughton
23/01/2018

i am happy with my Exley passenger coach and have enjoyed repairing it. It would be interesting
to learn what repairs are required before purchase, if this were possible. It would also be helpful to have access to the renovation unit, so for example we could learn what paint is the closest match to the brown and cream of GWR coaches.
I will,of course continue to examine your website

David

Alasdair of Havelock North
22/01/2018

excellant communication and packaging.
points in very good condition.

Hugh of Condorrat
22/01/2018

H\ Kevin My order was up to the usual good standard you will always get from Kevin and his staff ,thanks again

John of Sheffield
22/01/2018

I really appreciate the good followup after placing my order, with status reports and package tracking. My purchase arrived safe and sound and very well packed. A very good service.

Robert of NR Torpoint
20/01/2018

Another great purchase from the station master ! Wonderful friendly service and
Superb website . Well done Kevin !

Dave of Trinity Fields
19/01/2018

Hi Kevin. Loco,s arrived well packed and as described. A 5 star service from a 5 star guy. Many thanks, Dave.

DAVID of Tetney
19/01/2018

Hi Kev,
All my rolling stock arrived as arranged. Brilliant service as usual - I was over 30 minutes
unwrapping it all ! Very good items - thanks once again.

Derrick of HUDDERSFIELD
19/01/2018

Received item and i am well pleased.The item was very well packed and also the speedy delivery was excellent.I certainly hope to do business with you again

John of Stocksfield
19/01/2018

Excellent service as usual -the coach is as new and completes the set perfectly.
Grant Robinson

Derek of WHITSTABLE
19/01/2018

SERVICE very good item strived sooner then expected.thank you impressed

Joe of Gatley
18/01/2018

Hi Kevin,

Very pleased with the loco which arrived safely,

Regards,
Joe

Nick of Bromsgrove
18/01/2018

Fantastic service as always Kevin.
Great loco exactly as described.
Well packed and arrived quickly.
Many thanks
Nick

Alan of Billericay
18/01/2018

Hi Kevin

Left feedback on the 6th January and pleased with the maroon LMS Royal Scot. It needs a 36 inch radius track and have obtained some Merkur track which seems OK.
Regards

Alan

Robert of Leicester
18/01/2018

Brilliant service and prices as always

David of Macclesfield
18/01/2018

Excellent. Very helpful with advice to a novice collector. Great service

Gerard of Kinnegad
18/01/2018

Fantastic customer care. Items delivered very efficiently and well packaged. Highly recommend to other model railway collectors.beautiful locos very pleased.

Richard of Laurencekirk
18/01/2018

The Great Central Atlantic is all you said it would be, Kevin, and I'm delighted with it as my father would have been had he lived. However I'm still waiting for the ACE Trains coupling missing from one of the LNER coaches!
Ever,
Richard

Martin of Teddington
18/01/2018

Outstanding and friendly service from Kevin. Have now used this company five times and cannot fault them on quality of goods, packaging and efficiency, with a quick turnaround even at their busiest time.

Jorge of Valencia
17/01/2018

All ok, many thanks
Best regards

David of Stapleford Tawney
17/01/2018

Fast and efficient service.

Darren of BURNLEY
17/01/2018

Great service a pleasure to do business with

Stuart of Canterbury
16/01/2018

Latest parcel arrived safely as described well wrapped as usual and as photos depict.
Many Thanks again to your team Kevin!

Simon of Chipstead
16/01/2018

The Stationmasters Rooms offer a friendly and efficient service. The products are well described and the high quality photographs enable buyers to see what they are buying. I also like the ability to make an offer for an item.
All in all, a pleasure to deal with,

Michael of Sheffield
16/01/2018

Great service and item very well pack ,and a quick delivery

Geoffrey of Trap
16/01/2018

Dear Kevin,the purchase of the 100+ year old station with appropriate wear and age related damage was facilitated by the trust you have engendered in me over numerous past purchases. Your willingness and availability to discuss items prior to purchase allied to the excellent multi-image web site gives great confidence to buy! Some sympathetic restoration that has in no way detracted from the items period charm leaves me pleased with the purchase.TSM Rooms is a friendly professional organisation that has helped me add another desirable item to my collection.Thank you Kevin.

Brian of Auckland
16/01/2018

Very happy with my purchase, and thanks for such careful packaging. Cheers!

Brian of Bolton
16/01/2018

Delighted with my new recent acquisitions and with the excellent service I received at a particularly busy time. Many thanks for all your help and I look forward to speaking with you in 2018. Kindest Regards to Kevin and his hardworking team. Brian

Charles of St Ives
16/01/2018

Hi,Idid send a note to say that I had received the Locomotive and that I am delighted with it's condition Thank you for your help and courtesy kindest wishes. Charles.

Donald of Baschurch
16/01/2018

Hi Kevin
The item arrived safe and well, once again superb service, many thanks. very highly recommended.
Regards
Don

bob of Milton Keynes
16/01/2018

Excellent service as usual. Items are always well described and despatch prompt. Always a pleasure to deal with Kevin and the team. Many thanks

Peter of Farnham
16/01/2018

A quick and efficient service.

Martin of Woodbridge
16/01/2018

Very nice model and excellent service. Thank you!

John of SWANSEA
15/01/2018

once again ,great service,good communication from Station Masters rooms, and if he has what I
want, I will be back in contact. thank you.

Ron of Toronto
12/01/2018

Item arrived today,well packed & SMR a pleasure to deal with, thanks Ron.

ERIC of ROYTON
10/01/2018

Delighted with the carriages. Superb service!. Items ordered Monday arrived Wednesday.
Thank you Kevin.
Regards. Eric.

DAVID of Tetney
09/01/2018

Hi Kev,
My items arrived as arranged, well packed & excellent items. Once again, thanks for a brilliant service.

John of East Molesey
08/01/2018

First class and friendly service. Items are exactly as described and arrive well packed.

Martin of Aberdeen
08/01/2018

Thank you, Kevin.

Coaches arrived safe today. Really nice models.

Happy new year to you.

John of Stocksfield
08/01/2018

Parcel arrived 12.20 Monday excellent service! coach is immaculate and was so well packed - many thanks

Grant Robinson

Stuart of Canterbury
06/01/2018

Many thanks again for your care in wrapping and prompt posting of another parcel gratefully received!

Chris of Kidderminster
06/01/2018

Despite the pressures of the many parcels despatched as a result of the Mega Christmas New Listings, Kevin still managed a fast delivery of my ordered early Hornby Brake Rails. As always the service is impressive - good price, fast and superbly packed. Long may you reign, King Kev !!

Mike of Leeds
06/01/2018

Thanks to Kevin for dealing with my inquiry over the Christmas period and out of hours attention, immediately agreeing a mutual price, very very impressive.
Excellent service and value, having bought Ace Trains O gauge A3 Blink Bonny, which was thoroughly well packaged with speedy free delivery by courier service. The loco is even better "in the flesh" than I thought.
Highly recommended. Very comprehensive website with plenty of photographs and descriptions. No need to look elsewhere. Kind regards, Mike.

Tony of West Looe
05/01/2018

Hi Kev
Received my Duchess today awesome loco many thanks.
Regards
Tony

Andrew of Leicester
05/01/2018

Another great transaction from the Station Master. It is always a pleasure to deal with a such professional company. Items always arrive well packaged and are as described.

A great website with lots of photographic detail of each item so that you know what you are getting.

A joy to deal with and long may it continue.

David of Macclesfield
05/01/2018

Very pleased. Excellent price service and locomotive.

William of READING
05/01/2018

Hello Kevin

Thank you for the ordered items which arrived safely today. I am very pleased with my purchase and the service I have received.

Thank you.

William

michael of stubbington
05/01/2018

Excellent items and the usual great service thanks

Alan of Neston
04/01/2018

My two items arrived safely today. Very well packed and even better than expected. Great service. Very happy. Will no doubt be ordering again. Many thanks.

Alan

Brian of Bolton
04/01/2018

The 2 Ace Horton vans that I purchased recently arrived safely today. They are in excellent condition and again I received superb service at a particularly busy time. Many thanks for your help and for your consistently excellent service. May I wish you and all your team a Happy and Healthy 2018.
Regards
Brian

John of Newcastle Upon Tyne
04/01/2018

The two wagons arrived safely today, well-packed and as described. A most unusual addition to my collection and a nice present for the New Year. Excellent Service from a Recommended Seller Thank you.

FAO John of Gravesend
04/01/2018

Both items received safely, very securely packed against damage and well protected.Extremly pleased with my purchases ,they were accurately described and of excellent quality ,also very good value.Am recommending to everyone (Rly enthusiast,s that is ). Will not hesitate to deal with them again. John Denbury.G1 & 16 mm Ass. etc. By hi

Julian F of Abingdon
04/01/2018

Kevin,

Just to let you know I have now unwrapped the Hornby Princess Elizabeth that I collected from you at the recent SAS auction. I am very pleased with the locomotive which is as described and runs beautifully.

Julian

DAVID of Tetney
03/01/2018

Thanks for my latest purchase. Your system worked like clockwork - arrived on the due date,
very well packed and a great model. - brilliant.m

John of Warkworth
02/01/2018

a great service with excellent communication and very obliging. I look forward to seeing my train. Thanks John

John of SWANSEA
02/01/2018

Thank-you for the update and look forward to receiving yet another engine from The Station Masters rooms, great service and communication, thank-you. John.

Martyn of Cambridge
29/12/2017

Wonderful Service

Gary of Saratoga
27/12/2017

Love it

FAO John of Gravesend
23/12/2017

Speedy postage, very helpful.
Will order again

John of Stocksfield
22/12/2017

The boxed set of Darstaed coaches arrived two days ahead of the predicted time - excellent for this time of year!! I have not seen them since so I am expecting them to be fine! (Senior management has taken them into custody until Christmas day!)
Grant Robinson

John of Newcastle Upon Tyne
22/12/2017

Hello Kevin. The Darstaed LNER Brake Third has arrived safely.Well packed and arrived in time for Christmas. It is a lovely model and I am very pleased with the accuracy of your description and your attention to your customers. Thank you for all your help. Best Wishes for Christmas and the New Year. John (Newcastle upon Tyne).

Kevin of swindon
22/12/2017

Latest purchase was an ACE !st Class GWR Clerestory for my brother Xmas present. Used, but in great condition.

My brother os 'chuffed' to say the least...

Great service Kev.

Trevor of Bayford Hill
19/12/2017

Very pleased with super clockwork loco. Many thanks.

Robert of Schiedam
18/12/2017

Dear Kevin,

It is a pleasure. You deliver the right materials quickly and accurately. Communication is very fast, which is a joy. You understand that this is a market where you give and get. You even work on your birthday.

I am thinking of the Darstaed crimson creme as a New Year extension of my collection. Next X mas the Hamilton with six coaches is on my list...

Robert V. van Wordragen
Schiedam
The Netherlands

Ameli of KARLSRUHE
18/12/2017

Hi Kevin,
as usual, excellent shipping and first class locomotive, coaches and accessories.
Thank you and happy Holiday season
Helmut Koszuszeck, Geneva, Switzerland

Allan of Gloucester
18/12/2017

A very good service and my Ace Coach set arrived really well packed and protected .
Always a pleasure to deal with

Allan Toft

Evan of Glasgow
16/12/2017

A really good Ace Trains 9f Loco and Wagon Lits Coach.
All well packed.

David of Ditchingham
14/12/2017

Hi Kevin
Many thanks for transaction first class service looking forward to the new arrivals page

ERIC of ROYTON
14/12/2017

Dear Kevin.
With regard to my recent order I did actually fill in your feedback form on the day my parcel was received. Anyway, to reiterate, I was amazed to receive it so soon. Cheque posted to you on Tuesday model received on Thursday !. Fantastic service. I am delighted with the model. After a good wheel clean and oil and greasing it is running well. I only have a12volt controller so cannot run at full speed at the moment. I am new to O guage and this is my first locomotive. With regard to track I am using Peco Set Track and the model seems happy on it. Two rail of course.
Once again many thanks for the excellent service.
Have good Christmas
Regards
Eric.

Robert of Leeds
13/12/2017

Great service, my item was well packaged and arrived very quickly! Just what I wanted, Thanks!

Lindsay of Paeroa
11/12/2017

Excellent in every way, many thanks.

Martin of Teddington
11/12/2017

Exceptional service from Kev. always reliable and prompt in his reply to queries and the orders are dispatched quickly and well protected. This is the third time I have used this company and cannot fault it in any way.

michael of stubbington
11/12/2017

the usual excellent service

NICK of LONDON
11/12/2017

All in good order dispatched and delivered very quickly. Many thanks. I look forward to dealing with you soon.

Nick

Mike of Wollaton
06/12/2017

Hi received the ace Mallard very pleased will recommend you ,and buy again soon regards Mike

Richard of Guildford
05/12/2017

Goods just as described and very quickly delivered. Excellent service as always from Kevin and the team.

Suzia of Runcorn
04/12/2017

Thank you so much with your helpfulness for me to purchase this item, as it is a Christmas gift for Keith i have not opened it, as i wouldn't know if there was a problem. Keith is a great train wagon collector, he has many trains 40 plus and not one has been out of the box only for inspection, many steam engines too never run. His greatest dream is to see his display in a glass cabinet, which i will try my best to do this for him. He has been my rock for last few yrs, helped me and my kids while i had a liver transplant in 2015. Works away sleeping in his van for last 5 yrs in all weathers. I know he will love this THANK YOU so much Sue

Jonathan of Maidstone
04/12/2017

Ok ive bought 5x New unused and the latest was missing the lanps and the name plates. Apart from that all good. Cheers

Peter of Cheddleton
04/12/2017

Hi Kevin,
Sorry for the late reply.
Very pleased with the latest purchase as always. I'm looking at another of your models at the moment.
May be in touch if funds allow.

Peter

ERIC of ROYTON
01/12/2017

HELLO KEVIN.
PARCEL RECEIVED EARLIER THIS AFTERNOON. EXCELLENT SERVICE. HAVE JUST GIVEN THE LOCO A RUN ROUND ON 2 RAIL ON MY NORMAL 12 VOLT CONTROLLER AND IT RUNS VERY WELL. IT WILL BE THE CENTER PIECE OF MY NEW LAYOUT WHEN COMPLETE.
I AM NEW TO O GUAGE AFTER MANY YEARS OF OO AND HO AND I LOOK FORWARD TO RUNNING THIS LOCO. ALL I NEED NOW ARE SOME NICE GWR CARRIAGES TO GO WITH IT.
THANKS ONCE AGAIN FOR THE EXCELLENT SERVICE.
ERIC.

Kevin of Milton Keynes
01/12/2017

Always quick, always simple, always as described, not the cheapest, but always a fair price.

Which is why I'm a regular customer.

Jonathan of Maidstone
01/12/2017

Another great purchase. Excellent service, my item arrived safe and sound as described. Thank you. Kevin knows how to keep his customers happy

Claude of Bretagne
30/11/2017

Objet conforme,contact tres agreable et professionnel, emballage efficace et lvraison rapide,
Rien à redire , comme d’habitude

Richard of Solihull,
29/11/2017

I feel that the company was very fair and efficient. As a result I am sure that I will do further business with the Station Masters rooms

Jonathan of Maidstone
29/11/2017

Excellent customer service. Really pleased my purchases

Paul of Lo-Reninge
27/11/2017

top service from Kev!!!!!

Phil of Swindon
27/11/2017

Usual prompt and efficient service. loco extremely well packed. Item as described.
Thanks again Kevin.
Regards, Phil

Armand of RECKANGE-MESS
24/11/2017

Top quality for a good Price and fast delivery a nr. 1 seller

Chris of Kidderminster
22/11/2017

Another Darstaed item received. Top quality at a super price, superbly packed with a very fast delivery. Top marks Kevin !

Stuessi Jakob of Widen
22/11/2017

Great train, soon on Youtube.com !

Paul of Romford
21/11/2017

Thanks Kevin,
My items arrived safely this morning. Great service and will come back again!

Regards
Paul Dryden

DAVID of Tetney
21/11/2017

Hi Kevin,
Loco has arrived safely, looks and runs well. Excellent service as usual, thankyou.

David of Ditchingham
19/11/2017

Another great product from the station masters rooms.
Excellent customer service.
Fast delivery very well packed.
And most of all good after sale support
Will be back again

Peter of Atran
19/11/2017

Kevin,

Guest what the postman brought today. My Jubilee Class loco to go with the others.

Great products, great service, what can I say but TAC (thank you in Swedish)

Talk to you soon, have a Happy Xmas.

Peter Sweden

Allan of Gloucester
16/11/2017

Excellent service and purchase was as described in mint condition
Always a pleasure to deal with

Howard of Andover
16/11/2017

Cracking price, cracking service. The best!

Phil of Swindon
15/11/2017

Usual prompt service with loco being well packed.
Thanks Kevin,
Regards Phil

Armand of RECKANGE-MESS
14/11/2017

Thank you for that fast delivery of that beautiful 440 City Class loco . I think you will be one of my favorite sellers in the future.TOP price, TOP quality, from a TOP seller with a TOP speed for delivery.
Kind regards from Luxembourg

John of LEOMINSTER
14/11/2017

Helpful telephone conversation prior to purchase. Very straight forward process, goods arrived on time in good condition and very well packaged. Pleased with the service but on reflection I feel that the prices were on the high side.

Hugh of Condorrat
13/11/2017

Hi Kevin ,The order arrived well packed and with the good service you always get from the station masters rooms .Regards Hugh

Chris of Kidderminster
11/11/2017

2 deliveries of Darstaed coaches from King Kev. As usual superbly packed, fast delivery and keenly priced. Top marks !! A particular nice feature is the window ventilators are punched out of the metal coach sides ( as seen on later Exley coaches ) which is visually superior to the ventilators painted onto the Perspex windows on some other modern Manufacturers coaches.

ANDREW JOHN of BUNGAY
10/11/2017

ITEM AS DESCRIBED, PACKED AND DELIVERED ON TIME IN GOOD CONDITION, VERY GOOD WEBSITE WITH EXCELLENT SELECTION AND TRUE DESCRIPTIONS., PRICES FAIR.

JOHN of Ranskill
10/11/2017

Fast service and good value, have used before and will again.

Dave of Colwall, Malvern
06/11/2017

Excellent service.

James of EDINBURGH
06/11/2017

Hello,
I am very happy with both my recent purchases. Well packed with quick delivery.

Thank you.

Regards, Jim Goodall

Mike of Wollaton
06/11/2017

I have recently purchased 2 engines from the station master the flying Scotsman and a nice Mallard ,was very pleased with the service and the items would buy again very reasonable kind regards Mike

John of Altrincham
03/11/2017

An excellent range of new and pre owned products backed up with good customer service have kept me returning over the years to buy from Kevin. Long may it continue. John Seddon

michael of tallahassee
02/11/2017

I am very happy with the Bassett-Lowke Enterprise I purchased from TSMR. The website provides excellent detailed photos and let me select among options, including another Enterprise. Kevin responded quickly and knowledgeably to my questions. Shipping (trans-Atlantic) was quick and reasonable.

My only complaint was that the packaging could have been better. Some idiot in the shipping chain drop pit it on end, resulting in minor shipping damage (easily fixed).

The damage might have been avoided if a piece of foam, with a cutout for the couplers, had been between each end and the end sof the box. Then the impact might have been spread across the whole end and cushioned.

No guarantees -- "idiot proof" is a lie. But a suggestion for the next engine I buy. (There will be another one and I will buy from TSMR again.)

Lee of Mill Valley
02/11/2017

I sent you a thank you for quick service awhile back. I recieved the order quicker then most that are made in the US, DarsteadAce produce high quality products but its sad that most British and American products are no longer made in those countries. If you look in a shopping center parking lot here maybe one car in 10 is USA made. That and robotics mean that the good paying blue collar jobs that used to exist are long gone. Thats my rant for the day. thanks again, Lee

DAVID of Tetney
31/10/2017

Hi Kevin,
Jubilee arrived safely, packed well, runs well and the Fowler tender is very good and gives
variation from the more common Stanier tender (of which I have several). Thanks one again
for your brilliant service.

john of broadstone
28/10/2017

Excellent service, good delivery and good condition products

Peter of Hereford
27/10/2017

I thought you couldn't get any better - I was wrong! Item arrived the day after ordering, securely packed as always. Thanks for this incredible service!

Robert of Leicester
27/10/2017

Excellent service as usual together with an excellent price.

Alasdair of Havelock North
25/10/2017

Rails arrived very securely packed and in boxed excellent condition. Only light cleaning needed.
Excellent communication.Would recommend. Alasdair from Havelock North, New Zealand

Christian of Chatham
25/10/2017

Great set! Great service (as always)! Continued exposure to ACE trains has (for me) rescued what is quickly turning a stale hobby in the US. Thanks to Kev and TSMRs.

David of Wantage
25/10/2017

Excellent service as always.

mrs brenda of newport
24/10/2017

Goods were delivered promptly and returned goods dealt with efficiently and returned promptly.very pleased with purchases and will be buying more goods when funds are available in the near future!,

James of EDINBURGH
24/10/2017

Parcel arrived this morning--well packed. The goods are just what I wanted.

Thanks, Jim Goodall

Richard of Leicester
24/10/2017

Once again, delighted with purchase which was well described and speedily dispatched. Many thanks indeed.

Torsten of Am Stern
23/10/2017

Like everytime prompt service, safe packaging and fast shipping. The quite excact description and the very good pictures on the website make the decision easy. The Station Masters Rooms is the first choice for me.

Dave of Colwall, Malvern
23/10/2017

Great service ,immediate attention.

Dave

Ron of Toronto
22/10/2017

I've purchased many items from TSMR including the recent Hornby Switch set. I am always pleased with the items purchased & the service which is fast & efficient. In addition the Station Master, Kevin, & his staff are receptive to decent offers & are quick to respond to same & any other inquiries via E mail. I look forward to my next purchase & as always from an A1 company. Thanks, Ron Corton Toronto Canada.

Brian of Bolton
20/10/2017

My purchase arrived safely, well packaged as usual. Thanks for your kind help and assistance once again. Regards Brian.

Albert of THORNTON-CLEVELEYS
18/10/2017

Thank You Once More! Another most pleasing transaction with an utterley reliable Seller!

Lee of Morley
18/10/2017

Thank you very much for your ultrafast service once again. On the purchase of the ACE 9F I was very surprised with the quality of this item being my first ACE locomotive I've acquired. I will be purchasing more ACE items when the new releases become available and of course will be using THE STATION MASTERS ROOMS. Once again Many Thanks.

Keith of Northampton
17/10/2017

Superb model. Accurately described, promptly delivered. Another great deal. Many thanks.

john of mangerton
17/10/2017

excellent

Terence of Willenhall
17/10/2017

Absolutely superb condition. Really pleased to be re united with a Hornby clockwork engine that I used to have as a child but got stolen. Happy memories revived.

Barrie of Wimborne
17/10/2017

Excellent correspondence during purchase enquirey, very helpful during collection as I had problems with credit card authorisation. Carefully packed and model exactly as described. No hesitation in recommending The Station Masters Rooms for your next purchase.

NIGEL of Tywardreath
16/10/2017

A really responsive professional service. The ACE locomotive was ordered and delivered in a matter of a very few days and surpassed expectations, as did the service. i have absolutely no hesitation in recommending this first rate organisation. Thank you!

Christopher DIBBEN of Glenfield
16/10/2017

My Bassett Lowke Flying Scotsman arrived promptly, safe and sound, well-packed in its box, what a wonderful model! On its first outing on a short test track the locomotive worked beautifully and smoothly, much loco-motion, much e-motion. Thanks for your care Kevin.
Chris from Leicester

Peter of Witney
13/10/2017

Excellent item as described, immediate dispatch and very well packed. Perfect service. Thank you.

DAVID of Abingdon
12/10/2017

Excellent item and service.
Would buy with confidence from you, subject to price!

Richard of Leicester
11/10/2017

Absolutely delighted with the 0 gauge engine and trucks - very swift and friendly service, well packaged and as described. Many thanks Kevin.

Phil of Swindon
10/10/2017

Hi Kevin,
Package safely received. What a quick and efficient service.
Many thanks,
Regards,
Phil

DAVID of Tetney
10/10/2017

Hi Kevin,.
The coach set arrived safely - everything fine. Once again, many thanks for your superb
service. It is no wonder I have had so many repeat orders from you - brilliant for both of us!

bob of Milton Keynes
06/10/2017

Another fast easy transaction - many thanks.

Paul of ANDERNOS
06/10/2017

What can I say since lthe last time I have given my opinion to you ?Just I am very pleased to repeat that I am very satisfied by the commercial relations that I have with Station Master and especialy with KEVIN who is always very kind through our telephone's calls and E.Note exchanges .It is a great pleasure for me to be in connection with your train's shop where I have the opportunity to find beautiful items in good conditions which complete my collection of british vintage steam engines made by HORNBY or BASSETT .They remember my youth to me and the close relations I have the pleasure to have with Great Britain since more forty years ,,through twinned associations with BRISTOL respecially .

Our commercial relations are not going to an end because I am in negociations with KEVIN for the purchase of an other steam engine .....

All the best

Sincerely yours

Paul ALVAREZ from south of FRANCE (BORDEAUX and its famous wines wel known in your country....)

Pierrehumbert of La Chaux-de-Fonds
06/10/2017

Hi,
I received the hornby items
All is OK
Many thanks
J.-F. Pierrehumbert

Brian of Fendalton
03/10/2017

Hi Kev
Thank you for the Bing station, I'm over the moon. Great condition for its age. As always wrapped well and arrived safe and sound. I look forward to buying from you again Shortly. Cheers Brian

Christopher of Yoevil
02/10/2017

As usual, promptly delivered after being well packed, in the condition stated. I would have no hesitation in buying again from 'The Station Masters Rooms'.

Pierrehumbert of La Chaux-de-Fonds
30/09/2017

I received the buffers and the rails Hornby
All is OK. Thank you.
Regards
JFP

Dave of Trinity Fields
29/09/2017

Hi Kev, My Ace Trains Jubilee has just arrived, brilliant!. Many thanks for the fast and polite service you provide. A pleasure to deal with. Dave.

Chris of Kidderminster
28/09/2017

Another excellent transaction with the Stationmaster - a LMC LNWR Wagon. Fast delivery, very well packed and reasonably priced. Top marks !!

DAVID of Tetney
26/09/2017

Hi Kevin,
Locos arrived safely and run well. Thanks once again for your brilliant service.

Henk of Welsum
25/09/2017

I bought a very nice old Bing Locomotive. All was as expected it to be.

Terry of Coventry
25/09/2017

Items were in excellent condition as advertised.
Very well packaged and fast despatch
Brilliant service as per normal

Susan of Boston
25/09/2017

Great products, Great prices, Unbeatable service, Very accommodating company. Have purchased several items on various occasions -

Dennis of Liverpool
22/09/2017

excellent service as always - many thanks

Chris of Kidderminster
22/09/2017

4 parcels received from the Stationmaster - Ace West Country, Darstaed coach bogies and scratch built GWR Auto Coach. As usual competively priced, superbly packed and delivered quickly. No doubt the best Dealer on the Internet for a wide selection and quality railway items.

Matthias of Bienenbuettel
22/09/2017

Dear sirs,

this was my first purchase with yours and I'm impressed by the professional transaction. Obviously very care is taken for packing and shipping of the items, which are every bit as described.

Thanks for also stocking the less mundane accessoires essential for running a c-w railway, it would have taken me ages to get my hands on them in Germany. Needless to say I love the loco which will be well cared for with a repro box and key at the ready.

Best regards,
Matthias

françois of dijon
22/09/2017

Coach receive.Quite all right,as usual with the "Train masters rooms".
Thank you very much.
I'll purchase again and again in the future.
Jean-louis.

christopher of Bournemouth
21/09/2017

Dear Kevin, thank you for a fast ,professional and friendly service, very happy with my order. Many thanks.

Susan of Boston
20/09/2017

VERY PLEASED WITH THE PRODUCTS I HAVE PURCHASED, ALSO THE PRICE.
I WILL BE WATCHING OUT FOR MORE PRODUCTS TO PURCHASE FROM YOU.
THANK YOU

Brian of Bolton
20/09/2017

My new Jubilee has arrived safely, particularly well packaged and protected. Once again I have received excellent customer service in every way. Regards and thanks to Kevin and the team..

David of Wantage
20/09/2017

Another excellent delivery - good service as always and items very well described. Recommended.

Norman of Sutton Coldfield
20/09/2017

Model arrived next day, exactly as planned, in perfect condition. UPS seem a good carrier. Thanks for the extra nameplates. What a fantastic loco it is! You've delighted me again, Kevin.

Simon of Chipstead
17/09/2017

Goods arrived promptly and condition as described.

Robin of Truro
17/09/2017

Hi Kevin. Here is my feedback which is superb service and attention to requests, as always. Robin

Stephen Neesam of Billingham
16/09/2017

Very satisfied with the purchase and the service.
Immensely impressed with the quality of the packaging - almost bombproof.
Would purchase from Kevin again.

Arlaine of TENBURY WELLS
15/09/2017

Following a very happy purchase of a Darstaed A4 "Kingfisher" a month ago this was a purchase of a similar "Silver King" as a surprise Christmas present,so cannot yet comment other than repeat previous comments on the friendly service, prompt delivery and look of the product.
Operational comments would have to wait until after 25th. December !!!
I would repeat how happy we are with dealing with The Stationmasters Rooms.Many thanks.

Nicholas of Peterborough
15/09/2017

Many thanks Kev. Mallard & Coaches arrived safe and sound.
Very impressed with the Mallard, the youngest will love it as it's his favourite engine.

I'll send you pics and or a video when I complete the Electronic upgrades to AC power.
The engine will have Lionel TMCC command control with cruise and synchronised
puffing smoke with Lionel Railsounds.

Thanks Again
Best Regards
Nick Hannaford

Wayne of Swindon
15/09/2017

Great locomotive. Especially with the City of Truro name plates on
It also runs smooth.

Peter of Farnham
13/09/2017

Excellent service, attractive pricing very good after sales service.

David of Burnley
13/09/2017

Nice transaction. Item as described well packaged and promptly despatched.

Many thanks

Dave Duerden

Dave of Colwall, Malvern
13/09/2017

Excellent service

Keith of Pontefract
12/09/2017

Many thanks for your excellent communication and service

Andrew of Leicester
12/09/2017

A great fast and smooth transaction.

First class packaging, item arrived in excellent condition.

The email communications during my whole purchase and delivery process were also excellent.

WELL DONE "THE STATION MASTERS ROOMS".

John of Warrington
12/09/2017

This is my third purchase from SMR as usual the service and was excellent and the delivery speedy and reliable thank you Kevin for all your help

Tim of Welshpool
06/09/2017

As ever excellent item, exactly as described.

Michael of TRURO
06/09/2017

I have purchased many loco's and accessories from The Station Masters Rooms and must say Kevin has always given me excellent deals, the service has been second to none recieving my purchases very quickly, packed so well I couldn't get at them, like trying to get at the Crown jewels, and the goods spot on. keep up the good work Kevin. Mike Harrison - Cornwall

Dave of Trinity Fields
05/09/2017

Hi Kev, Received my Darstaed " Jinty" loco. from you, very pleased!. As usual, fast and courteous service from you. Many thanks, Dave Wright.

Jacob of Bennebroek
04/09/2017

dear Sirs,

I ordered several 0 gauge LNER The Flying Scotsman coaches with you. The packaging was super and delivery to the Netherlands very fast within 3 days! The coaches are all in perfect order and look beautiful. So i'm a very satisfied customer. Thank you very much for your service.

Kind regards, Jacob

Jack of PRESCOT
04/09/2017

Just bought a no 3 tender yet another quality item from the S.M.R. very pleased, this supplier has great communication, and is also trustworthy and reliable, I would recommend buying from them.

Jack from prescot HRCA member.

Katherine of Hastings
04/09/2017

Excellent service as usual! Locos were in really excellent condition. Very fast delivery. A+++++++++

Ronald of Maldon
04/09/2017

A great little train.Many thanks.

Ed of Kew East
03/09/2017

Very pleased, good price, sensible postage option and sent promptly

Thank
Ed Nantes

Paul of Lo-Reninge
02/09/2017

very well packed item, fast delivery top service! thank you !

Steve of Macquarie Links
01/09/2017

Great part and serviceThanks

Clive of Tewkesbury
01/09/2017

Hi Kevin,
Thanks for the deal on the Brabham Moor,it arrived safely thanks to your excellent packaging,
cheers Clive

DAVID of Tetney
31/08/2017

Hi Kevin,

Loco and pickup arrived safely. Your usual excellent service with excellent products - thanks

once again - until the next time!

David.

Arlaine of TENBURY WELLS
31/08/2017

Received my Darstaed A4 Kingfisher in rapid time and what a beautiful locomotive.Good friendly service and a great price,what more can one ask for! Very many thanks.

Peace of Ramsbottom, Bury
31/08/2017

Always feel im dealing with honest ,genuine people which is nice.

David

Hugh of Condorrat
30/08/2017

Hi Kevin My order arrived today and I am very pleased with all the wagons . Thanks very much for your help with this order and your solution to what might be my next purchase from you .

Howard of Lacken
29/08/2017

Re. Jubilee. Beautiful, entirely up to expectations. Ace had reached a level with the Coronations and have maintained this with their subsequent Chinese productions. Now it should be lovely to see Exley style coaches to match. Howard

Dave of Colwall, Malvern
28/08/2017

excellent service.

Ken of Birmingham
28/08/2017

Great items,very well packed,good price,excellent communication,pleasure to deal with & will no doubt buy from again.

JEAN of PARIS
27/08/2017

Hi Kevin!
as usual, always a great pleasure to explore the engine shed treasure trove. Once more, I found a little jewel - this time, a long searched clockwork Eton locomotive straight from Binn's Road
cheers!

Denis of ORANGE
26/08/2017

La Bassett-Lowke est arrivée rapidement et parfaitement emballée.
Pièce magnifique, absolument conforme à toutes mes attentes !

Merci à Kevin et toute l'équipe "Station Masters" pour leur sens du service et leurs précieux conseils.

Bien cordialement,
denis

PS I will take extra care of this beautiful toy "made in England".

Donald of Baschurch
25/08/2017

Hi Kevin
I've already sent you a glowing feedback for my Jubilee, safely received. Needless to say, once again first class service from a first class deader.
Regards
Don

DAVID of Tetney
24/08/2017

Hi Kevin,
My parcel arrived as arranged. Usual brilliant service - thankyou.

Roger of Lytham St Annes
24/08/2017

THANKS FOR EXCELLENT SERVICE AND A VERY FAIR DEAL. THE LOCO IS DELIGHTFUL AND IN REGULAR SERVICE ON MY SMALL LAYOUT.

Laurence of Tadley
24/08/2017

Hi Kevin

First class service as always. Wonderful locomotive.

Will be in touch early next year for another purchase.

Regards

Laurence

KELVIN of KINGS LYNN
23/08/2017

A wonderful loco from Ace and supported as usual by Kevin's excellent all round service. A very happy customer. Thank you

Keith of Dudley
23/08/2017

As previously i received my coaches quickly , well packed and fully as described. Pleased with your contact and friendly and efficient service. Will continue to seek further ACE and HORNBY products, thank you,
Keith

Tim of Welshpool
23/08/2017

Another excellent item exactly as described and well packed. Thank you.

Paul of WELLINGBOROUGH
22/08/2017

Excellent speedy service and helpful too . Will gladly deal with again. MANY THANKS

DAVID of Tetney
22/08/2017

Hi Kevin,
My parcel arrived as arranged - everything top class, as usual!

Many thanks,

David.

Dave of Colwall, Malvern
22/08/2017

Excellent service.

Robert of NR Torpoint
21/08/2017

Excellent , prompt and helpful friendly service .
My selected purchases have always proved
to be of good value .Yours is a fabulous website
which I , as a railway enthusiast , enjoy perusing
regularly . Keep up the good work , Kevin !

Stuart of Canterbury
21/08/2017

Many Thanks again Kev,tankers arrived safely as pictured and described.Your service is second to none!!*****

Tony of West Looe
21/08/2017

Hi Kev
Many thanks for my recent purchase very happy with the condition of the BL Class 20 diesel it arrived pristine.
Regards
Tony

Jack of PRESCOT
21/08/2017

Very happy with my purchases from S.M.R. they supply quality items backed up with great communication, I would strongly recommend this supplier and look forward to dealing with them in the future.

Jack from Prescot. (H.R.C.A. member).

Peter of Farnham
19/08/2017

First class service with excellent back up, a pleasure to do business with.

Chris of TOTNES
18/08/2017

I've always admired the photography on The Station Masters Rooms website, very professional. I've just bought two Bassett Lowke one gauge locomotives, they were both even better than the photographs when they came out of the box, that's something! Also in terms of communication TSMR is great as are speed of service, postage and packaging. Thanks Kev, a good experience all round. Chris. Totnes Devon

Pierrehumbert of La Chaux-de-Fonds
18/08/2017

I received the LMS Refrigerator van. All is Ok
Thank you
Regards
JFP

Chris of Kidderminster
18/08/2017

Once again a superb Ace item, delivered quickly, competitively priced and very well packed. Kevin's service to the Vintage and Modern Collector is the best on the Internet.

Michael of Wellingborough
18/08/2017

Very good friendly service,(down side too many nice models, not enough funds!!!)

Best Wishes Mike & Jack

Kevin of Milton Keynes
17/08/2017

As always, good quick responses, sensible degree of flexibility on price, fast delivery, and the best packaging in the business.

Edward of VERWOOD
17/08/2017

Another great deal from Kev!!
My purchase ofAceTrains " Clun Castle " arrived safely this morning.
Yet another great addition to my collecftion .
Such good customer service from Kevin , a very fair price , a really great model exactly as described and so well packaged for safe delivery.
Yet another satisfied customer Kevin.
I look forward to my next purchase.!
Kind regards
Ed Harris
Dorset

Howard of Andover
17/08/2017

A really interesting Bing station at a very reasonable price. Excellent packing and delivery time once again. The same goes for the scarce Hornby signal, in great condition, that I bought recently. Your service is second to none.

Ronald of Maldon
17/08/2017

Very good company to deal with,well priced .

Gerard of Grabels
16/08/2017

Very satisfied with my last purchase, super speed delivery, model super correctly wrapped.
Ready to order again !

Stuart of Canterbury
16/08/2017

Latest parcel arrived well packed as described and illustrated,many thanks again!
Stuart.

Chris of WICKWAR
15/08/2017

I recently purchased an ACE Trains '0' gauge electric 2-6-4 Stanier tank locomotive and I am very pleased with it. I have run the model briefly on my small Hornby track here at home which I intend to upgrade with better track in the near future. The advert for this locomotive was accurate in describing its condition and the associated items that it came with - box, oil, instructions etc.

I took the model along to my local train club here this morning and it was also much admired by fellow members (and I told them where I purchased it so a free advert for you Kevin!).

This is the second purchase I have made from you and again, I am also very pleased with the service offered by The Station Masters Rooms in this transaction including the prompt very well packaged delivery.

It is my first acquisition of an ACE Trains product although I have seen many when meeting up with fellow model train enthusiasts, and I hope to get many hours of enjoyment from this particular model.

You might gather that I am well pleased Kevin.

Kind regards,

Chris

Terry of Tonbridge
15/08/2017

Hello Kevin
The loco arrived safely this morning. Thank you for your usual excellent service.
Kind regards
Terry

Julian F of Abingdon
15/08/2017

Very rapid easy transaction, posted when requested and delivered the next day. Very pleased with the coaches.

Thanks

mervyn of Pencoed
15/08/2017

Great service speedy delivery !!

Norman of Sutton Coldfield
14/08/2017

Good seller. The model is excellent, delivered the very next day, well wrapped and like new. Very pleased with the sale, friendly and courteous attention from Kevin.

Melvin of CHISLEHURST
14/08/2017

Excellent 100%

John of Launceston
13/08/2017

Hi Kevin thanks for the great trains.All the best from Tasmania John.

Donald of Baschurch
13/08/2017

Hi Kevin
Model arrived safe and well. Yet another stunner, impeccably dealt with and supplied by a first class dealer. As usual very highly recommended
Regards
Don

Philip of Wigan
12/08/2017

Great service and fast delivery as usual.
The new Ace Trains Jubilee is absolutely Superb.
Probably their best loco yet.
Regards Phil.

DAVID of Tetney
11/08/2017

Received the "Jubilee"today -
Usual high standard of service, well packed etc. thankyou.

Gerald of Frankfurt am Main
11/08/2017

Kevin, many thanks for the fast service and the nice coach!

Stuart of Canterbury
09/08/2017

Many Thanks for the spares parcel arrived promptly as described and as pictured,look forward to more appearing!
Stuart Canterbury.

Allister of Musselburgh
09/08/2017

Excellent products, great selection & first class service from Kevin as always.

Albert of THORNTON-CLEVELEYS
08/08/2017

Thank You once more! As always a most pleasing transaction in every respect. It is possible to find a wide variety of O Gauge items at S.M.R. and be confident in the total reliability of the Company at all stages of a transaction be it for a small item such as a used spare part or a more ambitious purchase such as a boxed vintage or boxed recently manufactured locomotive. A good selection of rolling stock can also be viewed for anyone seeking coaches or wagons. The choices offered the enthusiast are extensive and of good quality. I would have no hesitation in recommending S.M.R. to the collector and indeed anyone who runs an O Gauge railway.

Les of Haslemere
08/08/2017

Excellent - thank

Robert of Wolviston
08/08/2017

Outstanding service from Kevin Finch! I was specifically looking for an Ace Trains 9F with satin & matt black finish. I spoke with Kevin and we went through the various options before making a decision to buy. The locomotive is exactly what I wanted and Kevin will be my first and probably only call when adding to the "0" collection. What must not be overlooked is the care & attention paid to the packing and shipping of this model. Several times in the past years models have arrived safe and sound but the outer packing and even the model's box has been damaged in transit. Having once seen some Hornby Dublo empty boxes sold for more than a thousand £'s, I have a very healthy respect for the need to preserve the outer and much as what is contained in the box. Thank you, Kevin for all your efforts and on to the next time!

Alan of Edinburgh
08/08/2017

The usual high standard of excellent service. A smooth transaction with a beautiful product included. Thank you Kev and many thanks to your very efficient team. I will return soon.

Brian of Fendalton
08/08/2017

Faultless service and transaction which has been the hall mark of your business over the years,
Many thanks Brian

Chris of Kidderminster
08/08/2017

Excellent Hornby items, delivered quickly and very well packed.

Stuart of Canterbury
07/08/2017

Parcel arrived safe well wrapped as described and shown in pictures fantastic many thanks again.
Stuart Canterbury.

Kevin of Swindon
07/08/2017

I have been looking for single Darstaed GWR Clerestory Coaches for some time, my patience has now been rewarded.

A beautiful edition to my existing rake of 3.

In perfect and I would say unused condition.

Service and communication was spot on as usual...

Dave of Colwall, Malvern
07/08/2017

Excellent service throughout,highly recommended.

Dave Wright

Anthony of Stalbridge
07/08/2017

Many thanks as usual.
Anthony

Paul of WELLINGBOROUGH
06/08/2017

Excellent service . Also very helpful & informative . a pleasure to deal with. Will be quite happy to again .

Sven of VENTNOR
04/08/2017

Very pleased with my purchase. l will be buying again from you soon. Less risk than a purchase from ebay! Thankyou

Nick of Botesdale, Diss
02/08/2017

Aster Garratt Locomotive arrived very quickly and extremely well packed.
Locomotive is exactly as described and certainly looks FANTASTIC!.
Once again Kevin at The Station Masters Rooms has provided excellent customer service, making the process of purchasing this very rare Locomotive a pleasure.
If you buy from The Station Masters Rooms, you will not be disappointed.
Thanks Kevin and all at T.S.M.R.
Nick C.

Nick of NORTHAMPTON
02/08/2017

Aster Castle arrived this morning, as usual a perfect transaction.
Well wrapped and in perfect condition as described. Thanks again to Kevin for a service and goods that can be relied upon. Would reccomend to anyone wishing to purchase from him as a first class source of model railway equipment. A pleasure to deal with this very helpful man.
Nick Arnold
Overstone
Northampton

Chris of Kidderminster
01/08/2017

A very collectable Bassett Lowke Gauge 1 item, as usual delivered quickly and very well packed. Always a pleasure to buy from Stationmaster Kevin.

Tim of Welshpool
01/08/2017

Excellent item as always, delivered quickly and well packed, perfect service

Phil of Swindon
01/08/2017

Hi Kevin,
My buying experience was very helpful, extremely efficient and, very quick delivery.
Thanks again,
Regards, Phil

Justin of Brisbane
01/08/2017

Excellent customer service , Super Fast mail out . Extra mile approach is very much appreciated and hard to find today . I,ll be back .

Chris of Little Hempston,Totnes
28/07/2017

I have always been impressed by the range and quality of the products on sale at the Stationmasters rooms. The products are competitively priced & once purchased the products are speedily & safely dispatched. Overall a first class service which I throughly recommend.

Les of Haslemere
28/07/2017

Excellent - thanks

Stuart of Canterbury
26/07/2017

Thankyou for your prompt service expert wrapping and excellent photos depicting the loco bodies.As always your service is first class .Many Thanks! Stuart.

NICOLAS of BOULAY MOSELLE
26/07/2017

Very good packaging, nice product.
Shipping very fast.
Very serious seller.

Chris of Kidderminster
26/07/2017

Excellent mint Lionel item received. Fast delivery, competitively priced and extremely well packed. Highly recommended Dealer.

Philip of Maidenhead
25/07/2017

Extremely good service, items were well packaged and arrived safely and promptly, and were exactly what was described, well done. Definitely will shop again.

Chas of Barnstaple
25/07/2017

Queen Elizabeth hornby o gauge
great item, packed extremely well !!!!!!!!!,
great communication !!
many thanks !!!!!!!!!!

Hugh of Condorrat
25/07/2017

Hi Kevin .The wagon I ordered arrived this morning well pleased with It .I will phone this afternoon to possibly order more .

Paul of ANDERNOS
25/07/2017

Good morning ,

I am very astonished that you have not received my feedback about the good relations that I have with Station Masters .I have sent a message the last week to you in which I said that I have been very pleased of the commercial relations that I have with you and that I appreciate very much the kindness and the competence of KEVIN with whom I am in connection for new purchases ..

Perhaps that my English is a little rusty .......

All the best

Sincerely yours

Paul ALVAREZ

VENTRE of la chapelle saint sauveur
20/07/2017

As usual it's perfect. Thank you very much

adrian of melksham
20/07/2017

Excellent and courteous service as well as secure packing and prompt delivery. Goods as described. Thank you.

Terry of Tonbridge
20/07/2017

Excellent service as usual, as described, well packed, fast dispatch and good communication. Top rate seller.
Terry

Mr Tom of Barnstaple
19/07/2017

Thanks great service again from Kevin.
Hornby O Gauge items arrived really quick.
Very well packed.
Won't be long and I'll be finding more bits I require from you.

Philip of Christchurch
19/07/2017

Excellent model and service as always from Kevin at TSMR.
Model very well packed and speedy dispatch and delivery.
Faultless service and transaction - thank you.
Thoroughly recommended.

Graham of Pontefract
19/07/2017

Very pleased with the items sent.

David of LONDON
19/07/2017

Very pleased with purchase. DC

Brenda of Alton
19/07/2017

Exceptionally good service as usual. Well packed and delivered when expected.
Thanks Kevin.

Brian of Adelaide
19/07/2017

The order arrived yesterday safely down under in Adelaide. Excellent models thank you. You have an amazing range of models and I really appreciate the service you provide. Ive bought 3 or 4 items now, all wonderful.

Claire of North Petherton
19/07/2017

Always happy to recommend the Stationmaster's Rooms. Kevin has helped us to fill a few gaps of items that our Dad once had and were parted with by him. In the spirit of Templeford, the vintage O gauge layout which is a memorial to our dad who originally built it, there were one or two items that we felt should be obtained to run on the layout.
Next Major exhibition for Templeford is at Bristol (Thornbury Leisure Centre) in May 2018. Followed by Warley at the NEC In November 2018.

Richard of Market Harborough
19/07/2017

Easy and problem-free as usual, you know you're in good hands at SMR. In the unlikely event that anything isn't quite as it should be, you know that it will be quickly sorted. The key to a good transaction is quick, effective communication and at that, Kev is very good indeed.

Robert of Leicester
19/07/2017

Thanks for a very helpful and speedy service. Excellent as always.

Raymond of Palmdale
18/07/2017

As usual over the Moon with my latest purchase. A live steam loco about which I have no experience but I'll have to learn. Superbly packed as per usual and a fast door to door service. Thanks to all at TSMR's.

Dave of NEW MILTON
18/07/2017

Found on the web made phone call did a deal, collected my self as I was near .checked parcel when home all as described in add and worked well very pleased.


Re Dave Keeling

Peter of Salcombe
18/07/2017

My Cawoods wagon arrived very well packed and very promptly. Perfect service. The wagon has fitted in beautifully on the layout with my existing 2 Cawoods. Many thanks again.

Garry of Mount Dandenong
18/07/2017

I recently received yet another wonderful parcel of Hornby train items, adding to six or eight parcels previously received over some years, all mailed to far flung Australia.
All purchases have been as described, fairly priced and promptly delivered.
Please keep up the good work!
Garry B.

Keith of Northampton
18/07/2017

Excellent product and prompt delivery - couldn't be better.

DAVID of Tetney
18/07/2017

Hi Kevin,
Received the GWR coach - an excellent model , sent quickly with your usual brilliant service - thanks once again.

William of Broadstairs
18/07/2017

Excellent product and service Thanks Keviin real personal service

Claude of Bretagne
18/07/2017

Objet conforme, contact agreable, livraison rapide, rien à redire, comme d'habitude.

Kevin of Swindon
17/07/2017

Kevin surprised me with the amount of interesting 'bargains' which first appeared a couple of weeks ago. I had posted on the Classic O Gauge site that I was looking for a body for a Castle, one with a double chimney. I had been hoping that one of the sites contributors may had been able to recommend a distributor. That fell a little foul. Just on the off chance I looked at the TSM site had found a complete new listing of over 1000 items including Castle bodies. Sadly no double chimney versions, however I did score one of my favourite locos a complete Schools Chassis and motor complete and a body and tender. Less than half price of the current listings and I still have a budget to respray the tender. Thanks Kev for enabling to mix and match! The despatch was excellent however the delivery wa made to my brothers house. I'm in Haitiand the company literally threw the package over his 6' gate no damage to the loco however the box is a little damaged. I believe my brother and Kev have taken this up with the company. Seems some people are unable to read the word FRAGILE. I know Kev will resolve this he is a top seller and a top guy too.

Malcolm of Sprowston
17/07/2017

As always, your products, packaging and service were first class, and I would feel able to unreservedly recommend your business. With my latest order you have exceeded expectations due to the unprecedented work load that you were experiencing at the time.

Kind Regards Malcolm Pettitt.

Chris of Kidderminster
17/07/2017

4 excellent items received from the Stationmaster. As usual superbly packed and competitively priced with very fast deliveries - one parcel arrived within 20 hours of the Order being placed !! Rumour has it a certain gentleman could well be recognised in the New Year's Honours List for outstanding service to Model Railway Collectors. " Arise Sir Kevin "

Howard of Andover
17/07/2017

I have bought a number of items recently, and all arrived very quickly, and were extremely well packed. The steel and tinplate double track were in excellent condition, the steel, in particular was, almost, mint.
Of the two Ace locos, the 9F was perfect, but the "Schools" was noisy. Both were very very reasonably priced. (Despite the noise, the loco runs very well, taking a tiny amount of current, it is acceptably quiet at higher speeds. Leon says the cab is crooked on one side, but I cannot see this myself).
The magnetic coach boards were not particularly well made, and starting to come apart. I still hope to use them for Darstaed coaches that have no slots for boards.
All in all, it was a terrific sale, thank you for the opportunity to take part..

Christopher of Yoevil
17/07/2017

As usual, my order was quickly despatched, well packaged and as described. In all a first class service.

David of Wantage
17/07/2017

Excellent. No problems. Recommended.

Christopher of Thetford
17/07/2017

Hi, Thanks for the £21 refund to convert the 45mm gauge Mamod SL1 to a 32mm gauge. the conversion kit was easy to fit, and the loco works well.

Very happy with my 2nd live steam loco purchase from you,

Regards Chris.

David of Ashford
17/07/2017

As always, excellent service and first class models. Never had a bad experience nor disappointed with any item purchased.

Richard of Rochdale
16/07/2017

Excellent superfast service as always.

Christian of Chatham
16/07/2017

Hello Kev,

Extremely happy with everything. Very happy that I was able to get the London Transport Pannier. The tinplate rail houses are great too. All excellent condition. What a great sale!
My only regret is that I didn't move quicker on some other pieces. Next time I will know better.

Thanks,
Chris - NJ USA

Hugh of Condorrat
15/07/2017

Hi Kevin .Fast delivery of order well packed and excellent service thanks again

Adrian of Parafield Gardens
14/07/2017

Simply Outstanding service again-
Thank you so much for completely going out of your way for me (again) Kevin

Gibson of LONDON
14/07/2017

Delighted with my purchase and the fast, efficient service.

Many thanks.

William of Preston
14/07/2017

Excellent service.

Annette of OTAGO
13/07/2017

It was terrific to be dealing with The Station Masters Rooms once again, cannot speak too highly of the service given. Website is very well crafted too - it is easy to locate items you may be looking for and descriptions are very thorough. Always a pleasure and I was delighted with the items I purchased in this order. Thank you very much once again, looking forward to buying again!

Peter of Moncontour
13/07/2017

Just to say a really big thanks for the large quantity track which arrived safe and sound here in France this afternoon, and the lovely tanker. The track is all in perfect condition. The packaging was unbelievable! It must have taken hours to do…but well worth it as everything from you always arrives in good order.

Donald of Baschurch
13/07/2017

Hi Kev
Models arrived safe and well and in immaculate condition, exactly as described, Once again, superb service from a superb dealer. Cannot recommend highly enough, thank you again.
Regards
Don

William of Preston
13/07/2017

Excellent service.

Paul of ANDERNOS
13/07/2017

Many thanks ,especially to KEVIN for his kindness and his very good spiirit of public relations .We have excellent exchanges between us and I am satified of the different purchases that I have made in your shop ..

I have not forgotten the plan for buying the ETON from HORNBY gauge 0 ( ref J 27849 )I shall give my decision to you very soon and I think it will be positive .

Sincerely yours

Paul ALVAREZ.

Kenneth of BURNLEY
12/07/2017

Pleased with item, good price and fast postage.
thankyou

Hugh of Condorrat
12/07/2017

Hi Kevin .The last two orders from you arrived in the last two days well packed and have been a very good addition to my garden railway .Regards to you and your team

John of Wincanton
12/07/2017

Hi Kevin and co,

Coaches received in excellent order, very well packed as usual and for a very good price. All passengers in their original positions though some looked rather pale-faced after their travelling experiences! Here's to the next time.

John of Wincanton

Tim of Welshpool
11/07/2017

Once again item was very well packed, communications excellent and item as promised. Can't fault the service or goods. Highly recommended.

DAVID of Tetney
11/07/2017

Hi Kevin,
Tank loco arrived safely & quickly, well wrapped with usual brilliant service - thanks.
Jubilees next.

Richard of Guildford
11/07/2017

Goods Van arrived well packed and on time - excellent service as always from SMR.

Norman of Sutton Coldfield
11/07/2017

Brilliant model you sold me, and thanks for the chance of Best Offer on many of your items. It's a good job you advertise some models on E-bay, as it is through that channel that I discovered your website in the first place

Chris of Lithgow
10/07/2017

Hi. The loco arrived undamaged. The packaging remained totally intact. Very pleased with your service. Regards Chris.

Robert of Wakefield
10/07/2017

First class friendly service, goods well packed and arrived in good time.
Very recommended.

Edward of Bristol
10/07/2017

Was very pleased with the previous order of the Darstaed of GWR chocolate and cream coaches and that is the major reason behind obtaining a further set.

As always the service is very prompt and efficient and the goods excellently packed.

David of Otley
09/07/2017

Excellent email service. The item was delivered quickly, well packaged and as described. Just like the other times I have used TSM Rooms. Many thanks

Andrew of Hornchurch
09/07/2017

Excellent service. Very friendly and helpful and I would thoroughly recommend The Stationmasters Rooms to anyone who enjoys collecting O gauge and Gauge One model trains. Very many thanks to Kevin and team. Kind regards, Andrew.

Donald of Baschurch
08/07/2017

Hi Kev
Spare Ace Castle body arrived safe and well, very much appreciated.
Once again impeccable service from a superb dealer. Very many thanks
Regards
Don

Raymond of Palmdale
07/07/2017

Excellent service in all respects as usual. Bassett Lowke Live Steam Enterprise Loco and Tender arrived safe in a record time of 51 hours door to door, England to Southern California. Many thanks to Kevin and Team for accommodating my requests. The present stock at SMR is at the best level in quality and variety that I can remember. Congratulations!

Philip of Christchurch
06/07/2017

Excellent loco and tender, both in great condition and working order just as described.
Model was extremely well protected and packed for transit and arrived very quickly after order confirmation.
An excellent model, now hard to find, from the wonderful Binns Road days.

As always excellent and faultless service from Kevin and TSMR who offers these fine condition models from a sadly bygone age.

Thank you from a very satisfied returning customer who has no hesitation in recommending the goods and services offered by TSMR.

Keith of Northampton
06/07/2017

An amazing Brighton Belle. Great deal. Many thanks Kev.

Clive of East Grinstead
05/07/2017

Please feel free to quote.

Hi Kevin,
Just got my recent purchase from you tonight.
I'ts perfect. Well wrapped & delivered quickly.
What more could any one want......
May be.... quick e-mails or phone calls, a sense of humour & brilliant customer service....
Oh, hang on, you do all that too.......
Thanks to all, at The Station Masters Rooms.
Regards,
Clive.

Tim of Welshpool
05/07/2017

Excellent communications and excellent items as always, the service from the stationmasters rooms would be difficult to beat, I shall certainly return and recommend them without reservation

David of Ditchingham
05/07/2017

Hi Kevin
Great items received today they will look good on my Layout.
Very well packed as usual
Many thanks once again
Regards David

Colin of Dover
29/06/2017

Friendly service, good communications and swift delivery.. Items well packed ( spent a happy 10 minutes unwrapping contents !)

Carol of Yoevil
19/06/2017

Kev. You were amazing. You got this very wanted gift posted in time for me to give to Chris for Father's Day. Packaging excellent. You should be proud of yourselves. Thank you so much.
Regards Carol

Tony of West Looe
19/06/2017

Hi Kev
Many thanks for the usual quick despatch of the Ace coal wagons.
Best wishes
Tony Looe Cornwall

Richard of Pevensey
19/06/2017

Usual high standard of packaging & service. Thanks once again Kev, pleasure to do business with you. P S hope you enjoyed your holiday, now get back to work.

Lindsay of Paeroa
18/06/2017

As always Ex service and brilliant packing, Many thanks.

john of MENTOR
13/06/2017

Hi Kev! I finally received my package which was sent back to you by US post (for no apparent reason!) Arrived safe and sound. Thanks again!

Christian of Chatham
12/06/2017

Hi,

Yes, the bogie tankers arrived shortly after my last reply. They look great. Glad I got the Castrol... really nice.

Cheers,
Chris

Nicholas of London
09/06/2017

As I have come to appreciate, Kevin offers excellent service and outstanding communication. The SMR stocks an impressive and varied array of O gauge equipment, all of it priced very fairly, and sometimes very competitively. I like the blend of modern and vintage too.

I was very happy to pick up the 'defective' ACE trains Bulleid sets at a reduced price.

Highly recommended. Many thanks.

Nicholas Dakin (London)

John of San Diego
07/06/2017

Hello Kevin,
My ACE Coal Wagons arrived today. Thank you for the excellent packaging, and the prompt dispatch. They arrived in perfect condition. I appreciate the great care you take with all my orders. It is a long haul from Britain to California. Each one of my orders from you has arrived here undamaged, and in mint condition because of your preparations.
Many thanks,
John

DAVID of Tetney
07/06/2017

Hi Kevin,
Stove coach received - all OK, well wrapped - thanks.

John of St. Ives
03/06/2017

Dear Kevin

I have been most impressed with the way you conduct your business in a properly organised business like manner.
As a Registered Ltd company
Excellent presentation with correct description and communication
First class well managed orderly paper work for your bookkeeping
Excellent packaging and distribution.
As a retired business person myself
I would say that yours is the best example from all the other similar dealers and traders who I have actually known during the last 34 years. This policy will always show you as as just a cut above the rest. Well done Keep it up.

With kind regards
John Mayo

Richard of Guildford
02/06/2017

Excellent service as always - Goods just as described, very well packed and very promptly delivered.

Nicholas of London
28/05/2017

Excellent transaction. Picked up the items at the Sandown Park toy fair.
Very pleased indeed with the coaches.
SMR carries a very impressive stock of O gauge equipment.
Extremely efficient service. And I particularly appreciate the high level of customer communication.
Many thanks!

Angus Spence of Mahone Bay
25/05/2017

Thank you for this opportunity to provide feedback.

First let me say that I regard your website display as exceptional,detailing very clearly and in an inviting and organized fashion ,your collectibles as well as services provided by S.M.R.The colour schema utilized is equally appealing. First rate. Top Drawer. Don't change a thing.
Insofar as my recent personal purchasing experience is concerned, all the items have been very much up to the quality,description and detail provided upon arrival and long after. I am not so much a collector of static display items to be admired only, but to be enjoyed as they were originally intended as well. I continue to be impressed how toys ,well built so long ago have been stewarded, cared for,and or refurbished by their owners-sellers as
the case may be.That they are available through S.M.R. so conveniently is very rewarding for me being so far away and not attainable otherwise.
I find your service to be very personable,professional and to a high standard.The only suggestion for adding to same would be to advise.. international..buyers that your method of safely shipping may in some cases involve Brokers etc . Could one perhaps pay you to pay the Broker beforehand as part of the shipping total or something similar.? This is not at all a criticism. My very Best Regards and Wishes for successful continuance in your business. Angus Grant

Jayne of Grimsby
24/05/2017

I am really pleased with my purchases, and was impressed by both your excellent packing and exemplary service. Many thanks. I am indeed contemplating another order before too long.
With best wishes
Jayne

Mr Tom of Barnstaple
21/05/2017

Great service good communication packaging was excellent with fast delivery.
Would definitely deal with Kevin at The Station Masters Rooms again thanks A1.

Peter of Cheddleton
20/05/2017

Hi Kevin,
Delighted with my latest addition i.e. Hornby O gauge Royal Scot, has joined the others in my collection. Excellent packaging as usual and arrived before designated time.
Thanks again

Regards

Peter Dalley (Cheddleton)

Chris of Pelaw Main
18/05/2017

Items arrived in very good condition, due to the excellent packaging that was provided by TSMR.

Dealing with TSMR, is always a pleasure, with consistant honest reliable service.

John of Bristol
17/05/2017

Top quality products delivered rapidly and EXTREMELY well packed. Excellent service.

Richard of Guildford
16/05/2017

Excellent service as always. I shall be back (again!)

Richard

Howard of Denbighshire
16/05/2017

A good and reliable service I would recommend the Station masters rooms to any of my friends Thanks to Kevin

bob of Milton Keynes
15/05/2017

Always get excellent service from TSM and with the photographs I always have a very clear view of what I am buying before I make the purchase.

Packing is first class and delivery always within a couple of days.

A repeat customer and always buy with confidence.

Andrew of Newick, Lewes
15/05/2017

An excellent set of transactions..... Efficient and friendly service.... items safely and securely packaged... Will be re-visiting the SM's Rooms website periodically for future potential purchases.....

Donald of Baschurch
15/05/2017

Hi Kev
Once again, superb service from an excellent dealer, Model arrived safely, well packed and exactly as described. Looking forward to further business with you. Very highly recommended
Best wishes
Don

Vincent of CAVAN
30/04/2017

Very pleased. Photos represent really the item colours. Item received quickly and good packaging, nothing bent. Thanks.
Vincent

Robert of Ipswich
28/04/2017

Items arrived thanks very much for sorting out that problem Kevin you handled that very quckly I would recommend you as the number one place to go for o gauge locos etc one aging thanks very Minch .

Raymond of Palmdale
26/04/2017

An excellent purchase. I buy ahead for my birthday and for Christmas so when I receive an item I test it and then put it away This way I'm always looking for what I consider to be a bargain. As a pensioner I have to watch the pennies. I look on your site every day so as to be abreast of what is out there. I also know that you are to be trusted, The shipping was ultra fast also.

Graham of Pontefract
26/04/2017

Excellent service, highly delighted with the items you sent. Already used then in a running display (15'x5') at a craft fayre cum model railway show in a local village Methodist Church hall

Judy of Morrinsville
26/04/2017

Hi Kevin and team.
I am very pleased with this purchase from Station Master which took only eight days to arrive
to New Zealand.
This loco ( NORD) is a great addition to my collection and after a service , it runs very well.
Regards
Peter Lankow
New Zealand.

Stuart of Canterbury
25/04/2017

Coaches arrived well packed on time as described,many thanks Kevin and team you are always a pleasure to order from will be in touch again soon!
Stuart.??

Mark of STOCKPORT
25/04/2017

Always a good experience dealing with Station masters rooms - Kevin is always both friendly & knowledgeable. my purchases have always been despatched almost instantly very well packaged ... i can only imagine how much theses guys spend on bubble wrap !!
will continue to look there first for future buys

best wishes
Mark Halfyard

Richard of Rochdale
24/04/2017

Super fast excellent service.

Robert of Windsor
24/04/2017

Very pleased with coaches - very well packed. Great service from SMR - delaying delivery until I returned from holiday exactly as requested.

VENTRE of la chapelle saint sauveur
24/04/2017

very pleasant and nice ebayer great choice and very good transactions.

Robert of Ipswich
21/04/2017

Thanks very much for getting the loco here for me today it as just arrived excellent personal service once again thanks Kevin .

Graham of Pontefract
20/04/2017

Once more delighted with the items you sent. Thanks for the safe packaging and speedy delivery.

DAVID of Tetney
19/04/2017

Thanks for Ace Metro loco. Arrived as arranged, well wrapped and a very interesting,
unusual model. Runs well - thankyou. I am looking forward to the Jubilees next !!

Raymond of Palmdale
18/04/2017

My order arrived a day earlier than anticipated and was was well packed as usual. I now have two Celebration Class locos in different liveries and consider both of them to be excellent buys. Well done Kevin and Staff.

Christopher of Yoevil
17/04/2017

As usual my order promptly arrived well packed and as described. You can always rely on Kevin to state the true condition of an item where other suppliers describe them as 'mint' and they are far from it.

Ian of Portland
15/04/2017

Coaches arrived very quickly and extremely well packed,another great order from TSM,look forward to future orders arriving.

Alasdair of Havelock North
13/04/2017

Rails arrived safely. In excellent condition. Well packaged. Easy transaction.

Chris of Kidderminster
13/04/2017

Another excellent buy from Stationmaster Kevin - an early and scarce Bing Gauge 0 small Country Station circa 1920 in very good condition. The Period fence Adverts are a delight. Superbly packed and delivered very quickly.

Frank of Chicago
10/04/2017

Hi Kevin,
The Bing crane is a lovely piece, and it arrived on time, safely packed. Just another of your characteristically professional jobs - well done!
Frank

Roy of Toronto
10/04/2017

I am extremely pleased with the Marklin station I just purchased. It is a keeper. From Roy, Toronto Canada.

David of Otley
09/04/2017

My purchase was dealt with promptly, the carriage was packed carefully and arrived safely. It is one of several satisfactory transactions with TSMRs and I will certainly be doing business with them again.

Graham of Pontefract
08/04/2017

The points are excellent, just what I wanted. Thanks for the safe packaging and very speedy delivery

Lee of Morley
08/04/2017

Just a quick thank you to Kevin, who purchased some items from me. The transaction went very smoothly, and would fully recommend the Station Masters Rooms if you have items to sell.

Richard of London
07/04/2017

All brilliant and efficient, thank you.

Richard of Rochdale
06/04/2017

Super fast excellent service. Cheers Richard.

John of Andover
04/04/2017

Kevin & Co always do a fantastic job he courteous and helpful which makes it a pleasure doing business with' TSMRs', and the packing and attention to detail is' First Class'.

Katherine of HASTINGS
31/03/2017

Ace Trains coaches received today. A bargain price for a mint condition item! Well packed and very fast delivery. Thank you!

David of Wantage
31/03/2017

Excellent service. Good communication and fast delivery of well-packed items.

Chris of Pelaw Main
30/03/2017

Recently received ACE "Evening Star" & Darstead A4 "Silver Link".

Evening Star arrived with the outer white wrapper box torn, possibly by "Customs" as you could see that it had been opened and labelled resealed. (Loco itself was OK.)

Silver Link arrived in fine shape - OK.

Gerald of Frankfurt am Main
30/03/2017

As always, I got from Kevin beautiful locomotives and coaches with a super fast and all excellent service! Many thanks, Gerald

Albert of THORNTON-CLEVELEYS
30/03/2017

Hello K. I am so sorry. It is very easy to forget when one has bought directly. In truth I have had numerous domestic distractions but these are not an excuse for neglecting good manners. I am delighted with the bogie. It is exactly what I hoped to come by as a spare. It goes withouit saying that I did not expect to be otherwise than pleased. That has been my regular experience with items I have purchased from The Station Masters Rooms over the years. I will continue to watch your lists with great interest and anticipation. Thank You and My Very Best Wishes, Bertie (I.D. Known) 1718hrs. 30.3.2017.

Paul of Hale Village
29/03/2017

Item as described , delivered on time and well packaged, what I've come to expect from Kevin at the stationmasters rooms.

David of Otley
28/03/2017

Excellent service. Coaches arrived quickly and well packed. Thank you.

David of Otley
28/03/2017

Goods arrived well packed and speedily. Perfect internet service. Thank you.

Richard of London
25/03/2017

The. locomotive arrived by special delivery before 0800 this morning. I am delighted with its condition, and found your despatch arrangements first class. I am a very happy customer!

Michael of Ramsey
22/03/2017

Hi Kevin
As ever, I am perfectly happy with your service and promptness. No complaints at all.
Best,
Michael

Gregory of Inverell
21/03/2017

Item was expertly packed and as a consequence suffered no damage in transit. I am very happy with purchase and the state in which it arrived. Thank you Kevin.

Raymond of Palmdale
21/03/2017

Points arrived in good condition, as usual. Many thanks.
Ray.

Peter of Moncontour
21/03/2017

Many thanks as always for the excellent high quality locos...the total I have received from you is now 49 wonderful locos..... Your professional packing always ensures the items arrive to me here in France in perfect condition...I am really pleased I switched to 0 gauge as the latest ACE locos and rolling stock really are first rate.......looking forward to the Staniers next......

Ted of Newport
20/03/2017

I have been completely satisfied with the purchases that I have made. I can't believe how fast the shipping is from the UK to the USA. The professionalism and customer service is fantastic.

Ted, happy steamer in USA

Chris of Kidderminster
20/03/2017

A very good Bassett Lowke Southern Railway Super Enterprise, very well packed and delivered within 24 hours. Boiler checked and found to be steam tight and in excellent condition. A new boiler water level screw manufactured and some washers replaced. Loco appears to have not been used for some years and as a result there is a build up of hardened steam oil in the lubricator, cylinders and valves which is preventing the loco reaching its full potential. Once these deposits are removed 851 will be fully capable of gaining time on the Atlantic Coast Express non stop run to Salisbury. An extremely pleasing acquisition.

Stephen of Lowestoft
20/03/2017

Hello Kevin

My latest purchase was the ACE Trains A3 'Windsor Lad'
The model looks even better than your photographs showed, haven't had a chance to run it yet but I'm sure that will be fine.
Customer service and communication were excellent as usual and I'll be back for more as funds permit,
Best Regards
Stephen

Chris of Kidderminster
14/03/2017

Another excellent Darstaed 6 wheel Van at a very competitive price from the Stationmaster. Very well packed and delivered quickly. Kevin's Service is always top notch and it is a real pleasure to buy items from him. .

Eric of Liverpool
13/03/2017

Good service again from a recommended seller. Items well packed and despatched promptly. Good communications

Arlin of Mansfield
08/03/2017

Dear Kevin

Both times I have ordered from your firm the merchandise arrived in the U.S. within 4 days from ship date, well packed and no damage.

You have the best website for collectible trains, easy to navigate and the descriptions and photos accurately describe your stock. It's great to know that I can order with confidence from half way round the planet.

Regards,

Hugh Chauvin
Fort Worth, Texas USA

brian of rugby
03/03/2017

Thanks Kevin. LMS coach arrived safely. Very pleased!
Very well packed & exactly what I wanted.
Many Thanks. Brian.

Michael of buddina
01/03/2017

The ACE Southern EMU arrived in very fast time to Australia. Another excellent purchase from the Stationmaster's rooms Regards Michael

Chris of Kidderminster
28/02/2017

Another excellent Gauge1 item from E Bay's Top Railway Dealer. Superbly packed and delivered within 24 Hours. It doesn't get any better than this !!!!!!!!

Nigel of Stafford
28/02/2017

Prompt delivery, well packed and in excellent order

Gibson of LONDON
25/02/2017

Delighted with my purchase. Now looking for ACE United Dairies Set.

Toby of Floriana FLN
24/02/2017

I live on the island of Malta, and now have a fairly good collection of O Gauge. I have picked up a number of rare pieces over the years from Kevin and have never been disappointed.

The prices are reasonable, and the service is second to none. I do not hesitate to highly recommend The Station Masters Rooms.

Many thanks,

Toby Ross.
Can be published.

Richard of Rochdale
21/02/2017

Super fast excellent service. 100%. Thank you. Cheers. Richard

DAVID of Tetney
18/02/2017

Hi Kevin,
The railcar arrived safe & sound. It is an attractive livery and runs well. The parcel was very well wrapped (as usual) thanks very much.

David - Lincolnshire.

John of Wincanton
16/02/2017

Hi Kevin,

Wagons arrived on time as promised, Very pleased with them and your usual excellent service.

John from Wincanton

Roger of Ingatestone
15/02/2017

Well pleased with the Pullman Brake Coach. I have purchased a number of items over the past few years and I am pleased to say your customer service is as good as ever.
With Thanks.

Peter of Cheddleton
09/02/2017

Arrived this morning - delighted with purchase as always. Thanks a million.

Peter

Les of Haslemere
02/02/2017

Excellent!
Thanks

david of billericay
01/02/2017

Many thanks for your superb service the lamps arrived here at the speed of light!!

John of Dover
29/01/2017

a pleasure to do business with you. Delivery in 23 hours. Condition as described. Loco ran very well and admired by all club members. Thank you.

Keith of North beach
12/01/2017

Hi Kevin
Parcel has arrived already, fantastic service thanks very much will be looking forward to placing another order in the future.
Cheers Keith

Philip of Christchurch
12/01/2017

Hornby clockwork locos received in wonderful condition as always from this well respected and trusted supplier.
Always friendly service and quick attention and dispatch to orders received.
Goods are always impeccably packed and received within the stated timescale.
A thoroughly reliable, trustworthy and recommended supplier of quality Hornby Clockwork items that are becoming more and more difficult to source in such good condition as Kevin supplies.
Many thanks for excellent service over several years.

Adrian of Wellington,
11/01/2017

Hello Kev.,
Two Bing L&NER coaches arrived just fine.
All as represented, fast service.

Thanks,
Adrian.

Norman of Sutton Coldfield
10/01/2017

Thanks, Kevin, for another immaculate model and box, and efficient delivery. Everything was packed so thoroughly that it travelled perfectly. What magnificent tin-plate models these are. My father would not have believed the manufacturing improvement since his pre-war Hornby 4-4-2 Tank and 4-4-2 Castle

Graham of Toftwood
10/01/2017

Many thanks for the items I ordered. Brilliant packaging and well worth the money. If you happen to have wagon brake assemblies (I have a couple of wagons which has those bits broken) please let me know. I really need two complete sets.

Many thanks again.

Graham Sullivan.

Katherine of Hastings
10/01/2017

Very easy transaction and excellent communication with seller. The two Ace locos arrived the day after posting and were in superb condition! Really beautiful models!
Thank you Kevin!

stephen of matamata
10/01/2017

WOW. VERY WELL PACKED,SUPER FAST DELIVERY TO NZ
BUY FROM THE BEST & THIS IS WHAT YOU GET WOW WHAT A BEAUTIFUL
YORKSHIRE . REALLY REALLY NICE
ITS AS IF THIS WAS MADE YESTERDAY IN THE HORNBY FACTORY
THE CONDITION WOW
BUY FROM THE BEST & THIS IS WHAT YOU GET

Malcolm of Edzell
10/01/2017

Very pleased with all the locos,and the goods van, quick deliveries, and well wrapped,will be buying again,many thanks,Malcolm.

Keith of Wolverhampton
06/01/2017

I cannot fault the service or the quality of the equipment I have received.
Advice has come freely and without delay.
Many thanks for everything.
I would recommend without any hesitation

Regards
Keith

Ronald of Oldham
05/01/2017

Excellent postage excellent train excellent deal. Very happy Thank you Kev. I very happy. Will buy more from you again and again. Regards Ron

William of Broadstairs
05/01/2017

Delighted with loco Royal Mail was very efficient and quick. I have put a Southern transfer and number on the tender and ordered a Lord Nelson transfer. It looks v good
Regards and thanks Bill

Richard of Rochdale
24/12/2016

Super fast excellent service. Absolutely delighted.

Robert of Windsor
13/12/2016

Coach arrived this morning. Great service and packaging. Thanks.

Alasdair of Havelock North
08/12/2016

The service is second to none!
My hiccup with an engine was promptly attended to
Goods well protected in transit to New Zealand

Raymond of Palmdale
29/11/2016

Received my latest the ACE Celebration Class 4 4 0 in excellent condition and faster than a letter using Royal Mail and United States Postal Service would take. What a bargain!

Graham of Pickering
25/11/2016

Hi Kevin and Diane

Parcel safely received, as usual impressively packaged. You must be a great blessing to bubble-wrap manufacturers! The locomotive was a joy to wind up and send around my layout in preparation for the arrival of my grandchildren.

Another great purchase. One again, many thanks.

Graham

Chris of Kidderminster
17/11/2016

I confirm receipt of the Ace spare Tender for my live steam West Country Loco Project. Superbly packed and delivered very quickly - usual first rate Service !! Just had to reprofile the poorly shaped single link coupling - pity Ace and Darstaed Couplings are so toy like..

Bill of Broadstairs
15/11/2016

Service and quality of goods first rate. Delivery by UPS very efficient . Keep mrpsted of offers etc Bill

Brian of Bolton
10/11/2016

Excellent service on the phone and delivered safely having been brilliantly described on the web site and packed superbly. I am delighted once again with my purchases and the way my call was dealt with by Diane. Many Thanks, Brian

David of Swansea
10/11/2016

Ordered by phone. Prompt and entirely satisfactory service.

Marius of Hoorn NH
09/11/2016

Thank you for the quick sending of my order. I received it this afternoon in good order!

Philip of Dereham
08/11/2016

Just received the early windsor station.
Absolutely superb, worth every penny.
Really prompt delivery with helpful and friendly customer service.



Many thanks phil.

John of Bristol
01/11/2016

Excellent service. The whole process from order to delivery was fast and efficient. A particularly well-designed website.

John of Horncastle
24/10/2016

kevin you are a pleasure to deal with.

Tim of Welshpool
19/10/2016

A really excellent loco, exactly as described, also very impressed with the packaging and speed of delivery, thank you

Peter of Hereford
13/10/2016

As always, excellent service from you! Items arrived very quickly and as expected were exactly as described. Hope to support you again in the near future.

Peter of Cheddleton
06/10/2016

Ace Teak ' Flying Scotsman' buffet car arrived safely to-day.
Many thanks again Kevin for another wonderful addition to my modest but growing collection.

Chris of Kidderminster
05/10/2016

Excellent Bassett Lowke item delivered very quickly. Top Marks.

Brain of Monte Vista
03/10/2016

A Superb service.

Tony of West Looe
28/09/2016

Hi Kev
My Ace 9F Evening Star arrived on Tuesday as promised just two days after you announced it had arived from Ace Trains. Great service, beautiful engine. Many thanks.
Tony

David of MILTON
27/09/2016

Quick delivery. Item exactly as described very well packed, hope to do business with you again in the near future.

Brian of Adelaide
26/09/2016

Delighted with the items supplied. Well packed and arrived promptly. Brian, Adelaide, South Australia.

Donald of Baschurch
23/09/2016

Hi Kevin
Coaches arrived, safe and well, in excellent condition exactly as described. Once again, exemplary service from an exemplary dealer, very highly recommended. Many thanks
Regards
Don

Austin of Milton Keynes
22/09/2016

First class company
First class service
What more could you want
Austin

Les of Haslemere
17/09/2016

Excellent service - recommended

Nick of Botesdale, Diss
06/09/2016

I have now used The Station Masters Rooms Website a couple of times, and would like to thank Kevin for his very professional approach, he replys straight away to emails, describes his models accurately, delivers items very quickly and extremely well packed.
I would strongly advise anyone looking for this type of scale model to use Kevin's site, you will not be disappointed.
I am sure I will be back many times in the future.

John of Merredin
31/08/2016

highly recommended seller super fast and efficient service once again thank you all

Keith of Northampton
25/08/2016

Perfect product and match. I am delighted. Only you could have done it, Kev. Many thanks, Keith

David of WOODBRIDGE
23/08/2016

The O Gauge Stork Leg loco and tender arrived at 8 this morning! Wow what a fantastic service and what a great little loco, I'm very pleased with it,can't wait to get it running and many thanks for the great service you provide Kevin.

John of Merredin
19/08/2016

Very satisfied with my purchase ,Fast shipping to australia ,and item a described , 100 % EXEMPLARY SERVICE-- THANK YOU VERY MUCH KEVIN -- will buy again ,and highly recommend THE STATION NASTERS ROOMS to any one considering buying..you wont be disappointed

Grant of Christchurch
18/08/2016

Really great item. Excellent packaging. A nice addition to my railway.

Adrian of Parafield Gardens
10/08/2016

Hi Kevin. thankyou for going well out of your way again to make this purchase as easy as possible and delivery transparent, safe and fast. You have a vey satisfied customer.

Harry of Forfar
10/08/2016

Bullied Pacific Padstow, arrived yesterday in your usual good timing, well done Kevin. Regards Harry,Forfar.

Peter of Cheddleton
05/08/2016

Hi Kevin,
Hornby tender arrived yesterday as arranged. Very pleased, always nice to do business with you.

Regards
Peter (from Cheddleton)

Chris of Kidderminster
30/07/2016

Darstaed LBSC 6 wheel Van has arrived. Stunning quality item. Very fast delivery and very well packed as is normal with the Stationmaster !! Top man - Kevin !!

Dave of CAUSSADE
29/07/2016

Hello Kevin,Very pleased as usual with the description of the wagon,well packaged and prompt service,pleasure to do business. Regards Dave

Andreas of D- 35415 Pohlheim
28/07/2016

Thank you very much for the good packaging and short delivery time. I am really happy to get this amazing tiny little locomotive from you. the condition is like mint, just as you wrote in the description. Clockwork is OK and my daughter and I spent a wonderful time playing on the floor with a track of all the old maerklin 1 gauge we have (nearly 30 pieces). Next project would be getting an 2 axeled trailer with "bassett lowke" or "city of birmingham" inscription or mustard traffic or something typical british market special from 20ies or 30ties. We just save money for next challenge. My opinion is getting less things in good condition is better than collecting a lot of things in sad condition.
Every time I pass the little loco on top of our piano I´m happy. My daughter too. So it was worth to pay such a lot of money therefor... Thank you. Greetings from Pohlheim. Andi Husar

Dave of Trinity Fields
21/07/2016

Thanks Kev. Extremely pleased with the loco.,all as described, good communications and fast delivery. Many thanks, Dave.

stephen of matamata
14/07/2016

SECCOTINE STICKS WOW,WHAT A BEAUTY.THIS WAS THE LAST IN THE SET TO BUY
WOW .BUY FROM THE BEST,THIS IS WHAT YOU GET.
L M S INSUL MEAT WAGON IN JUST GOOD NICK ORIGINAL ORDER ,HAVE 8 OF THESE
JUST SO NICE
VERY WELL PACKED. CHRISTMAS CAME EARLY HERE CHEERS +++++++++++

Raymond of Palmdale
14/07/2016

Rails arrived safe and well and faster than I thought possible. Now a winter evenings job to add centre rail to curved clockwork parallel rails to electrify.

Robert of RD 1 Levin
05/07/2016

Hi Kev
The two early Hornby MR coaches arrived safely today. As always well packed and promptly delivered. They have cleaned up well. Pleased with them.
Regards
Bob Smyth

Peter of Cheddleton
05/07/2016

Flying Scotsman body shell arrived this morning. Very prompt.
Absolutely delighted with quality of this model. Can now rebuild my existing Flying Scotsman and make it a model to be proud of.
A pleasure to do business with you again, many thanks.

Peter Dalley

Pierrehumbert of La Chaux-de-Fonds
03/07/2016

Nice wagon fast transaction,thank you

Austin of Milton Keynes
03/07/2016

Having used The Station Masters rooms several times I have found that Kevin and his team go out of their way to help you anyway they can
Austin

Tony of West Looe
27/06/2016

Hi Kev
Have received 3 orders from you in recent weeks. All arrived in perfect condition as usual. The Darstaed coaches, 0-6-0 tank and Ace wagons have added to my fast growing O gauge collection. Look forward to future purchases from you.
Many thanks
Regards
Tony

Mike of Southport
25/06/2016

dear kevin
thank you for the Hornby loco
well packed
happy I am
regards
mike

Stuart of Canterbury
23/06/2016

Hi Kevin,Loco arrived today very well packed as described I am very pleased as always with your parcels.Many Thanks!
Stuart.

Ian of Goodwick
21/06/2016

The Bramham Moor arrived this afternoon. A stunning loco as described, packed to perfection. Will be back again.

Peter of Salcombe
21/06/2016

LMS coach arrived safely today, just magnificent, better than I imagined it would be. Runs very well on my coarse track with my other LMS stock. I only discovered your website the other day but I will definitely be a return customer as the budget allows. Many thanks again for an excellent and speedy service.

John of Stockport
20/06/2016

Hi Kevin. The three items ordered were superbly packaged and arrived very promptly. Thanks for your excellent service.
Nick,
Stockport

Stuart of PRESTON
10/06/2016

Hi Kevin loco arrived Thursday OK thanks a lot. Len mills toad me 9f not out till August.
thanks Stuart.

Donald of Baschurch
25/05/2016

Models arrived, safe and sound, and in superb condition. Exemplary service once again. Very highly recommended. Many thanks Kevin
Regards
Don

stephen of matamata
16/05/2016

WOW WOW WHAT A BEAUTY,SO BEAUTIFUL MINT IN A BOX. WOW
BUY FROM THE BEST,THIS IS WHAT YOU GET A MINTER ,WOW
SUPER FAST DELIVERY TO NEW ZEALAND & WELL PACKED
MANY THANKS

Raymond of Palmdale
11/05/2016

The Darstaed 2-6-2- that I ordered arrived on time and without damage. It's almost a work of art as well as a beautifully made model of a steam engine. Thanks to this site we're able to browse through the products of many manufacturers from the present to almost a century ago. Even Gamages of London from 60 years ago couldn't match the variety that Kevin is able to provide. Many thanks Kevin!

Michael of YEOVIL
07/05/2016

great service again kevan ,wagons in siding now look great, will buy again form you.

John of Wincanton
06/05/2016

Hi Kevin,

Locos arrived safe and sound. Both were in excellent condition, particularly the N2 which I've been after for some time. The LMS 08 was one I haven't seen before and it's simple construction lends itself very well to conversion to 2 rail should I so wish.
So, very pleased with both of them and the usual excellent service. Well done once again Kevin.

Cheers

John of Wincanton

Chris of Kidderminster
06/05/2016

The Ace EMU Power Coach and Trailer arrived very quickly, extremely well packed as usual !! Both items in mint condition. Top Marks, Kevin.

Will of Seattle
01/05/2016

Another great order received and enjoyed completely! Such quick and amazing service as always.

Edward of Bristol
28/04/2016

The product is excellent and so was the service that very promptly actioned delivery.

Paul of Ilchester
28/04/2016

Recieved Hornby Princess Elizabeth, Very pleased Thankyou !
Very pleased with your best offer as well, made a big difference !
Thankyou very much !

James of Ipswich
21/04/2016

Thanks for such a well-packed order, there was absolutely no way any of the items would have been damaged in transit! And thank yo too for the selection items, your help was much appreciated. I look forward to doing business with you again.

Raymond of Palmdale
08/04/2016

Received the Darstaed coaches yesterday. Excellent fast service and I seem to be more pleased with each succeeding purchase. Well worth the money! Well done Kev and team!

Brian of Bolton
05/04/2016

Kevin, Parcel safely delivered and as usual extremely well packed and protected for its journey by courier. Loco unpacked and I am delighted with its excellent condition as described on the web site. It has just had a short run and is working well. Vans also in excellent condition. Thank you very much once again for your superb personal service.
Kind Regards
Brian

David of Stourbridge
31/03/2016

Have used the supplier several times. Each time a very easy and speedy response, with good email communication and order update. Items are well packed and individually wrapped in tissue. All goods are of very high quality with honest and genuine descriptions.

Donald of Baschurch
28/03/2016

Hi Kev
The Coach arrived safely and in excellent condition. Superb service yet again, many thanks
Don

Roy of Toronto
25/03/2016

Kevin,

I received the vintage Hornby locomotive yesterday. I am very pleased with the locomotive and I will be back to purchase more items in the near future.

Joe of Gatley, Cheadle
24/03/2016

Very pleased with purchase, rapid service, delivery and a splendid website!

Brenda of Alton
23/03/2016

Brilliant service as always. Very speedy delivery, extremely well packed.

John of Nottingham
21/03/2016

The Atlas track arrived safely this morning, well packed as usual, thanks Kevin.

Regards, John.

Robert of Boston
17/03/2016

Excellent service ,friendly staff and willing to haggle which makes the transaction all the more enjoyable plus the items are first class .Look forward to dealing with you again soon.
All the best ,
Bob Woodhouse

Hugh of Condorrat
17/03/2016

Hi Kevin .The coach I ordered arrived this morning fast delivery and well packed .This Is the fifth coach I have ordered from you . the o gauge coaches have all been \n a good condition and very good condition at the lower end of price scale .I will continue to purchase more items from you your service Is first class .Regards Hugh Neilson

Chris of Kidderminster
15/03/2016

The tinplate automatic level crossing with flashing lights arrived today. Very well packed and in excellent condition. After adjusting the tension spring works perfectly. Nice one, Kevin !

Roy of Toronto
15/03/2016

Kevin,
Thanks for the prompt shipping. I am looking forward to receiving the locomotive.
You have an excellent site with many great collectibles.

Engelbert of Overath
12/03/2016

Dear Kevin,
the old Bing loco arrived yesterday in good condition and is still put in her new station. I thank You and all involved membersw of Your team for an excellent and fast service. I'll further watch Your offers and may be there is an other interesting piece .
Best regards
E.Jux

Mike of Southport
10/03/2016

many thanks for swift posting
packing superb regards mike

DAVID of Tetney
09/03/2016

Hi Kevin,
Just received the A3. Brilliant loco with your usual superb service. It is a pleasure dealing with you - more to come I am sure.
All the best,

David White, Lincolnshire.

Tony of West Looe
08/03/2016

Hi Kev

You were right, the new Darstaed A4 Hi rail is absolutely stunning. Loco arrived to-day in immaculate condition being packed to your usual high standard. A pleasure buying from you as always.
Regards
Tony

Anthony of Jamaica
05/03/2016

Hi Kevin,

Received my Hornby LNER tank engine and I love it. This is my first Hornby. I can't believe I received it so quickly from the UK. Sometime it takes longer to receive packages from the U.S. West Coast to New York.

Anyway, thanks for the prompt shipping, great communication and beautiful loco.

Regards,

Anthony Devenuto

Tony of West Looe
05/03/2016

Hi Kev
Many thanks for your swift despatch of my Darstaed coaches. So pleased with them I ordered a second set straightaway. Then I noticed you had the new A4s in so bought one of them as well, can't wait for delivery next week. Thanks for your help and advice with the coaches brilliant service from you as always.
Best wishes
Tony

Den of ANDOVER
04/03/2016

Thanks for your prompt and efficient service, I am very pleased with the items. Always a pleasure
dealing with you.

Den.

Hugh of Condorrat
04/03/2016

Hi Kevin .Your packing and delivery is first class .The coach I ordered arrived this morning your service is very good . .Regards Hugh Neilson

Nick of NORTHAMPTON
03/03/2016

Thanks again Kevin, service as good as ever having spoken with you and sent payment your Thursday delivery was as per your promise. Coaches were superbly packed and as expected were true to photos. A pleasure to be a customer, would recommend to anyone as a top supplier.

stephen of matamata
03/03/2016

SUPER FAST DELIVERY. DO YOU JUST LIVE AROUND THE CORNER FROM ME HERE IN NZ. YAHOO. TRACK HAVE ALL PINS,VERY CLEAN TRACK . MANY THANKS. WILL BUY
AGAIN

Chris of Kidderminster
03/03/2016

The Aster Gauge 1 Schools arrived safely. Superbly packed as all your items are. In excellent near mint condition with the added bonus of a professionally installed boiler fill system with water tank and hand pump in the tender so the loco can operate continuously. Top marks, Kevin !!!

David of Stourbridge
03/03/2016

Excellent service and communications with speedy response times. Items very well packed and arriving within 3 days of ordering.
The O guage vintage items all in good-to-excelent condition, even at the lower end of the price range, on both rolling stock and locomotives, all with accurate and honest descriptions.

John of Wincanton
25/02/2016

Hi Kevin,

Just received my ACE LSWR M7 loco, beautiful model, expertly packed and swiftly dispatched as promised. Excellent service as usual.

Many thanks

'John of Wincanton'

Claire of North Petherton
23/02/2016

Kevin of Stationmasters rooms, has been most helpful with regard to this purchase.
This locomotive, a Hornby Electric Schools class, will be the sixth Schools class to run on our exhibition layout, "Templeford". This was without doubt our late father's favourite Hornby locomotive, and maybe his favourite locomotive on the full-sized railway as well. We found evidence that he was in the process of constructing a sixth, as we found a School's body and tender in his collection, but we sold those to help finance the renovation of Templeford .
With six children, it seemed only right that there should be six Schools class, several of which have been repainted in renamed, so therefore we have (apart from Eton,) Harrow, Malvern, and Sevenoaks, all places with which our parents were associated. This one will be renamed Blundell's, partly in recognition of the fact that one of our grandfathers came from Tiverton.

Stephen of San Marcos
19/02/2016

Thanks Kev. Looking forward to receiving both items. I will let you know when they arrive. Keep me in the loop when any interesting accessories come out either in "O" or standard guage.
Steve

Ken of WIRRAL
17/02/2016

Thanks Kevin for prompt order processing. Bassett Lowke's Princess Elizabeth arrived Monday very well bubble wrap packaged and condition exactly as stated in your description (which is always a concern when buying not physically viewed item). I would feel comfortable ordering from you again
Ken

Broder-Heinrich of Museumstraße 34
03/02/2016

Thank you very much. It was great pleasure this morning to open the parcel. It was a very fast transport. It's all o.k. and a very fine item.

John of Warminster
22/01/2016

Dear Kevin , thanks for immediate attention . Item just what I wanted and expected . Very good description and photos , packing.and post . I will look forward to next time . John I .

Hugh of Condorrat
13/01/2016

Hugh from Condorrat .The coach which you put on reserve for me arrived today very well packed . I would like to thank you for putting It on reserve for me as I was a first time customer, but I hope to do more business with you in the future .

Richard of COLOMIERS
08/01/2016

Fast despatch and careful packing. Very pleased with this purchase and hope to do business again.

Terry of Coventry
06/01/2016

As described, very well packaged and very fast dispatch. Excellent trustworthy seller
Thank You.

Paul of Ramsey
06/01/2016

I ordered 2 items, I got them for a very good price, Both items were packed extremely well an excellent service cannot Fault anything, will defiantly use again Many Thanks.

Graham of Pickering
06/01/2016

Yet another great item, exactly as described. Carefully packed, and posted as requested to avoid Christmas period. Excellent service and a great website. Thank you Kevin!

Alan of WIRRAL
31/12/2015

Hi Kev, My two 0 gauge wagons (my first -I'm a newbie) arrived today in great condition. Very happy with them. Great service, fast and goods well packed. Thanks also for your helpful email during the process. Will no doubt be placing further orders.

All the best, Alan

Will of Seattle
21/12/2015

I've always been amazed by the quality of the products and service provided. Thanks so much for all that you do for those interested in the hobby.

david of shoreham by sea
18/12/2015

Many thanks Kevin. Item is exactly as you described it so I'm very happy..

Richard of Pevensey
16/12/2015

Cheers Kev, great service as usual. Thank you & Merry Christmas.

john of Bexley
16/12/2015

Kevin and his team really are terrific - I love how everything is photographed so well, and very quick despatch after choices are made and paid for. A delight to deal with - thank you for your service!

Malcolm of Leicester
15/12/2015

Hi Kevin. I have only the highest praise for the way my order was dealt with. The loco arrived today well wrapped and in perfect condition and it surpasses my expectations. The tracking number was easy to follow and UPS left the parcel as requested. I look forward to dealing with you again in the future

Kind regards
Malcolm brown

Donald of Baschurch
09/12/2015

Hi Kevin
Models arrived safely in excellent condition and very well packed. Excellent service once again, thank you. Thoroughly recommended.
Regards
Don.

Edward of Vancouver
06/12/2015

Hello from Vancouver, British Columbia, Canada. The service was better than Canada or the USA. All items were as advertised, and the packaging good. I like the use of fragile marking tape. The down side is our Dollar exchange is so low ! I wish you all good luck.
Regards, and best of the season..........Eddie

Donald of Baschurch
24/11/2015

Once again, superb service from this excellent efficient dealer. A pleasure to do business, very highly recommended.

Andreas of 5034 Suhr
23/11/2015

Delivery was perfect. Item in just the condition as it was mentioned.

Tony of West Looe
17/11/2015

Hi Kevin
My order arrived this afternoon as promised. It was expertly wrapped and arrived in excellent condition. The Ace loco is beautiful wish I could buy another straightaway. Look forward to buying from you again in the near future.
Best wishes
Tony

hugh of west calder
04/11/2015

Good service well packed many thanks.

Michael of Sheffield
27/10/2015

Great service .Got to the best supplier i have used'
Always good quick service.

Christopher of Nr: Ledbury
24/10/2015

As always a first class service, first class items and very well packed.
Have bought from you several times and will continue to do so.
Very highly recommended

Michael of YEOVIL
12/10/2015

thank you very much keven,great service,nice packing,and wonderful goods.will buy from you again.

Elaine of Silverstone
08/10/2015

First time user...brilliant communication and fast delivery...you have another long term customer

John of Wincanton
07/10/2015

Hi Kev

Many thanks for the two combined orders. They arrived as promised yesterday exactly as described. Excellent service as usual.

Kind regards

'John of Wincanton'

john of dereham
02/10/2015

As always, impeccable service and a bargain, to boot!
John, DEREHAM

Nick of NORTHAMPTON
24/09/2015

Loco arrived as promised this morning, beautifully packed it took me nearly half an hour to unwrap it! Loco in pristine condition as described and seen on the excellent website. Thanks for the pleasant buying experience Kevin.

Martyn of Southampton
24/09/2015

Item received very quickly and very well packed, thank you.

Michael of YEOVIL
23/09/2015

Very you very much for the great service keven, very well packed and a nice talk on the phone got it spot on.will buy again.

Hans of Celle
19/09/2015

Excellent
Many thanls

Peter of Nieuwerkerk ad IJssel
12/09/2015

Another great deal. Nice item. Smooth, quick transaction. Just great!

Geoff of PRESTON
09/09/2015

Absolutely excellent service once again, Station Masters are an outstanding source of fine and vintage rarities.

Regards,

Geoff

Frank of Chicago
08/09/2015

Many thanks Kevin - the Exley now resides behind a pristine 1937 cw Princess Elizabeth. The coach arrived in lovely condition as usual, and it was a bargain to boot.
Frank
Chicago

Broder-Heinrich of Museumstraße 34
03/09/2015

Hello Kevin, thank you very much. The parcel arrived today the museum. I hope, I can find this year another item in your beautiful internet shop.
best regards from Germany
Broder

Terry of Coventry
02/09/2015

Order No201508280700407
J22687 Bassett Lowke O Gauge BR Ex LMS Stanier Mogul RN 42981 Live Steam Boxed

Hello Kevin,
Just to let you know that I have received this brilliant locomotive and I am very pleased with it.
Fully and carefully packaged ensuring it arrived exactly as it left you and super fast delivery by UPS.
I shall definately be coming back to buy from you in the future.
Very professional service all round.
Take care,
Terry.

Geoff of PRESTON
02/09/2015

Excellent service yet again regarding quality of goods, packaging & delivery. In terms of Station Masters as a dealer, I particularly like the range of photographs that are provided for each product, one has a perfect view of what one might be buying, unlike some other websites.

Malcolm of Sprowston
30/08/2015

Complete satisfaction as always. Excellent item well packed and swiftly received,
Highly recommended.

Mark of Southport
27/08/2015

Very, very good at everything, from the discussions over the phone to the friendly and very professional attitude across all aspects of the service. This is one of several transactions I have had and they have all been excellent.

Malcolm of Sprowston
25/08/2015

Excellent items well packed and promptly received.
Faultless service that I wholeheartedly recommend.

John of Bournemouth
25/08/2015

Engine shed safely arrived! Extremely well packed, excellent service altogether. You have a very satisfied customer.

Peter of Brasschaat
24/08/2015

Immediate answer on questions and offers. Very Good delivery. Correct and good item delivered in less than a week!

FAO Lesney of Haslemere
23/08/2015

Excellent - thanks

Michael of YEOVIL
20/08/2015

keven you have done it again. Very good service and great packing thank you very much.

Edward of Lexington Park
19/08/2015

I am extremely happy with hoe my deliveries were handlied. You work with me because you have done so well since 2006. As a Darstaed Authorised Dealer, I just want to make my customers happy and you have done that. Thank You, Sincerely Mr. Edward Cognazzo

Geoff of PRESTON
19/08/2015

Excellent service accommodating my requirements for delayed dispatch, the goods arrived right on time. Also well packaged and the contents were in perfect condition.

Regards,

Geoff F

P.S. If you can persuade ACE to make a 'Series 2' Gresley A3 to the standard of the Britannia I'm sure you would be inundated with orders!!

John of Wincanton
14/08/2015

Hi Kevin,

Order received precisely as promised, excellent service as usual.

John of Wincanton

patrick of FARNHAM
14/08/2015

Great service Always nice to talk trains

Michael of YEOVIL
12/08/2015

Well done again kevin. Well packed as normall by a very good shop

George of Burnham-on-Sea
11/08/2015

First-class friendly and helpful service. Purchases are always very well packed and wrapped in tissue paper (in which I keep them) and sent quickly. It's always a pleasure to deal with Kev at The Station Masters Rooms.

Chris of Kidderminster
11/08/2015

Excellent Carette circa 1909 item. Delivered quickly and very well packed. Top marks - Kevin !!

Michael of YEOVIL
05/08/2015

WELL done, Very Good As Told When The Delivery Would Be.Thanks You

Phil of Driffield
01/08/2015

Rapid communications, item met expectations, well packed, quickly sent. All in all excellent service!

Colin of Lubenham
29/07/2015

Goods all as described, with usual prompt delivery.

Michael of YEOVIL
28/07/2015

very good as listed .

like the quality of the trains. well packed .

Colin of Lubenham
24/07/2015

Excellent service!
Goods as described and well packed.
Fast delivery.

Ken of Leicester
14/07/2015

As always extremely pleased with purchase. Loco arrived promptly and was packed very carefully. Absolute first class service. Thanks very much TSMR!

Joe of Cheadle
13/07/2015

Just the job Kevin! Hope your op. goes well.

Best regards,
Joe

John of Parnell
07/07/2015

Hornby Southern van arrived yesterday in perfect condition, very prompt service.
thank you,
John Horner
Auckland
NZ

Raymond of Palmdale
03/07/2015

Nord Locomotive received intact. As usual extremely pleased with my purchase. Looking forward to running it.

Les of Haslemere
01/07/2015

Excellent - highly recommended

John of Parnell
29/06/2015

Hi Kevin
great service to New Zealand, parcels always packed well and arrive promptly. A great selection of trains. looking forward to my SR wagon
thanks
John

Philip of Christchurch
24/06/2015

What excellent service from TSMR. Excellent condition locos both extremely well packed and very speedy delivery.
Great communication and courteous service combined with willingness to negotiate prices and quality goods makes TSMR No1 for Hornby O gauge clockwork.
Thoroughly recommended and a pleasure to do business with.
Many thanks to all at TSMR

Philip Seager.

Paul of Sherwood
21/06/2015

Good morning Kevin,
Hope you are fit and well and taking the tablets !!!
Thanks for the items, they arrived safe and sound, all well wrapped and boxed up, I have already spent a few hours cleaning up the gauge 1 great fun,
You have a great website that even I can travel through, and a good friendly service, I will keep checking with you on a regular basis to see if any quirky items turn up.

thanks for the excellent service and quick delivery.
Cheers Paul

Donald of Baschurch
17/06/2015

Model arrived promptly safe and sound and in excellent condition. Once again, a very satisfactory service from an excellent efficient company. Will certainly do business again. Very highly recommended.

David of BIGGLESWADE
14/06/2015

Item exactly as listed & extremely well packed - thankyou Kev!

Raymond of Palmdale
10/06/2015

The Drop Link Couplings arrived safely. I live in the US having moved here 37 years ago, and started to collect pre war O gauge Hornby trains some years back once I reached retirement age. I must say that it a boon to be able to buy most of the things that I could ever need or afford from one source. Similarly I know that in the Station Masters Rooms I can trust the source as opposed to buying from a stranger on e-bay. Not the the stranger on e-bay might be out to deceive me but he or she might not have the knowledge that Kevin and his staff have
Best wishes Kev..

George of Burnham-on-Sea
09/06/2015

Always very quick and professional service, and approachable with 'offers' from regular customers. Only once have I bought an item not as described and I'm sure it was a genuine mistake. I've sometimes rung to discuss or make an offer on an item and it's always been a good experience. Not always cheapest, but often very reasonable process, and remember the old Pullman motto, "The quality of service is remembered long after the price is forgotten"

Raymond of Palmdale
01/06/2015

Received the rail clips in good condition. As usual good to do business with The Station Masters Rooms.

Michael of Stockport
27/05/2015

Fantastic model,well pleased,as described a collectors item.Thanks for excellent service,hope to buy again.
Mike

Ian of Crieff
20/05/2015

Absolutely first class service - friendly, helpful and super-efficient. Very highly recommended. Now that I am a customer I will remain a customer, and look forward to future purchases.

My recent order for an Ace Britannia was a pleasure from beginning to end - a great model, carefully packed and promptly delivered.

100% +

Ian.

DAVID of Tetney
20/05/2015

Hi Kevin,
Thanks once again for your superb service. 'Sir William' arrived safe & sound, extremely well
wrapped and is now settled in his new surroundings. I look forward to purchasing further locos
from you as they become available.

anthony of hemel hempstead
19/05/2015

Kevin I am really impressed with the superb service. You took the trouble to phone me in person to query my error in ordering the same item twice. As promised my Water Tower was despatched on the next working day and actually arrived the following morning. What more can I say. I am delighted with the product and your service. Many thanks. Tony

Bob of Thirsk
19/05/2015

Hi Kevin, I have followed you on Ebay in the past but now that I have discovered your web site with its Aladin's cave of goodies I will follow you there. My latest purchase from you has arrived at my sister-in-law's practically overnight. I will be able to pick it up from there in a weeks time. As in the past I am very happy with your service and no doubt you will see me again in the future. Many Thanks. Kind Regards Bob Lloyd

Chris of Kidderminster
15/05/2015

A scarce Bing Gauge 1 live steam loco dating from circa 1914 well packed and delivered quickly. Loco was in excellent condition and only required the main wick on the Vaporiser to be repacked and then worked perfectly. Top marks Kevin.

Gerard of Grabels
12/05/2015

An excellent service for a model safely received and looking as described. And always with a super packaging !

Michael of TRURO
12/05/2015

Have just received my 1st new Britannia O gauge locomotive from The Station Master Rooms, it's FABULOUS the service was second to none and arrived as they said it would, really nicely packed, thank you I will be back for more .
Kind regards Mike

Stuart of Canterbury
12/05/2015

Coaches arrived on time well wrapped as usual in mint condition look forward to the others when they are released, many Thanks to Kev and Team!

David of BIGGLESWADE
10/05/2015

Item extremely well packed & as described - thankyou

John of Wirral
09/05/2015

Kevin, delighted with all parcels now safely arrived. Items as described, carefully wrapped and swiftly delivered. I look forward to new arrivals in the Station Master's Rooms! John.

Michael Alan of Dudley
08/05/2015

very good would use again

Michael Alan of Dudley
08/05/2015

Very good would use again.

Michael Alan of Dudley
08/05/2015

Very friendly . Very helpful. First class service.

John of Wincanton
05/05/2015

Hi Kevin,

Consignment arrived as discussed,.Everything at least as good as description, first class service as usual. Must remember to buy shares in the company which supplies your packaging materials!!

Cheers
'John of Wincanton'

Allan of Gloucester
05/05/2015

Excellent company to deal with and products first class

Robert of Martinez
30/04/2015

Hi Kev,
Arcadia arrived yesterday afternoon looking smart and lovely, thanks to your careful packaging. I will probably be ordering again from you soon.
I really enjoy doing business with you folks.
Cheers,
Roberrt

hugh of groomsport
30/04/2015

Once again faultless and prompt service. Especial thanks for the telephone call.

Raymond of Palmdale
28/04/2015

Items arrived safe and well. Minor damage to one of the buffer beams but nothing that a spot of glue won't correct. It's my opinion (and mine only) that Leeds pre war coaches go better with Hornby engines than do the Hornby coaches. They're not to scale of course but the dimensions seem to fit well with the course scale of the Hornby engines that I own.
I'm very pleased that I saw the 2 Leeds coaches on your site and now I possess a rake of 4. They're few and far between in good condition being wood with paper covering. As usual I'm extremely pleased to do business with you.

Stuart of Canterbury
28/04/2015

Loco arrived safe & sound well wrapped fast service as always,exactly as described a real pleasure to open the parcel.Many Thanks Kev and your Team ! *****
Stuart.

Chris of Kidderminster
22/04/2015

Very pleased to have acquired this vintage item as I have been looking for one for some years. Is in excellent condition and as is usual with the Stationmaster, was very well packed and delivered quickly. Nice one - Kev !!!

hugh of groomsport
22/04/2015

My order was delivered before I received your e-mail to advise me it had been despatched. your service is exemplary. I am sure I will be buying from you again. Thanks.

Frank of Chicago
19/04/2015

I have now purchased multiple items from Kevin and Company, and have never been disappointed in the item's accuracy of description, quality, or careful posting. This one is no exception. Well done!
Frank
Chicago, Illinois

Broder-Heinrich of Museumstraße 34
17/04/2015

Hi, this morning it was a great pleasure to open your parcel. It's all ok. Thank you very much.

Malcolm of Sprowston
16/04/2015

Excellent items well packed and promptly sent. First class service--highly recommended

John of Wincanton
16/04/2015

Hi Kevin and Co,

Another very well executed order and delivery which arrived this morning. Everything was as described except for the reported fading on the LNER coach sides. I think this was due to rather unkind camera lighting rather than any problem with the .sides themselves. So, above expectations - very pleased with everything.

Kind regards
'John of Wincanton'

DAVID of Tetney
16/04/2015

Hi Kevin,

CR coach arrived - all OK.

Regards,

David

gareth of southend
16/04/2015

Website easy to navigate. Great service prompt delivery. Will use again ....

steve of leicester
15/04/2015

Thanks very much, nice Bassett- Lowke loco at a very fare price, quick service well packed.

Joe of Cheadle
14/04/2015

I am delighted with the Hornby 'Lord Nelson' and tender which arrived safely today in good condition due to the excellent packaging.

I was particularly interested to see that I believe the model had been repainted and probably restored by John Metcalfe who had left his signature and date, April 1992, on the underside of the cab. I met John some years ago when I purchased several of his large Hornby 'Colas' and Milk tank wagons. Unfortunately, John is no longer with us but his beautiful restorations will doubtless outlive us all.

Many thanks,
Joe Brown

Chris of Kidderminster
10/04/2015

Excellent items ,very well packed and delivered quickly.

Reinholz of Trier
09/04/2015

Very nice Hornby loco--very fast deal. Thank you very much--

Richard of Pevensey
08/04/2015

Thanks Kev, as always 1st class service & such a great price Signal gantry & Water tower huge discount.
Well done to you

Rick

Roger of Peterborough
06/04/2015

I am very pleased with the Hornby Clockwork Locomotive No.2. & tender. It is in exceptional condition considering its age. The parcel came very quickly on Tuesday morning 31 March, excellent service!. The Loco was well packaged, & I like the original box. Well done The Stationmaster.

Nigel of
02/04/2015

Excellent service as usual. Loco arrived safely and swiftly, and was exactly as described. Many thanks Kevin and the team!

Michael of buddina
29/03/2015

Signal gantry arrived Wednesday 25 March. To receive a parcel from the UK in eight days is excellent. I am very happy with the product and the Station Masters Rooms service is extremely professional.
Many thanks
Michael

John of Wincanton
24/03/2015

Hi Kevin and co,

Loco and coaches arrived safe and sound lunchtime to day. Very well packed, exactly as described, fast and professional service as usual.

Many thanks
John
Wincanton

Joe of Cheadle
23/03/2015

A spledid purchase and a really nice addition to my collection. I look forward to similar purchases in future!

Ken of Leicester
23/03/2015

As before, second-to-none service. Very pleasant to do business with. Extremely pleased with item which arrived safely, speedily and well-packaged. Who could ask for more? Highly recommended!

PETE of BLANDFORD FORUM
21/03/2015

Thanks Kev & Co Fast shipping as usual with some Good items, Pete

Iane of Anstruther
17/03/2015

Great service. Items were as described as to condition.

Sent well packed and arrived on time.

Will do business again.

Jaap of Veenendaal
15/03/2015

very reliable. Made a nice package deal of tracks etc. with some bonus parts.

Recommended!

Donald of Baschurch
23/02/2015

Excellent service, helpful advice, and very prompt despatch. Highly recommended, will certainly do business again.

Katherine of Hastings
20/02/2015

Excellent communication. Loco arrived very well packed, in excellent condition and very fast delivery! A+++++++++

Francis of Longhope
17/02/2015

Excellent description, superfast delivery, well packed too- What more could I want ? Thankyou !

Nigel of Child Okeford
13/02/2015

Thank you for an excellent service. The description of the loco was accurate and it was very well packed for what was a speedy delivery. Well done Kevin and crew!

Alan of Goodwick
11/02/2015

Kevin, All as promised, many thanks, Alan.

stuart of Canterbury
10/02/2015

Hi Kevin, just to say thanks for your prompt service and excellent packing parcel received in perfect condition many thanks as always!
Stuart.

John of Wincanton
04/02/2015

Hi Kev,

Both locos arrived to day as promised. Excellent service as usual, locos fine.

Just seen picks of the forthcoming ACE Coronation coaches, look superb.

Many thanks

John

Garry of Mount Dandenong
04/02/2015

I am always pleased to find and buy Hornby and Bing items on your website. I already have four delightful items from you and now another two are on the way to Australia.
Your website is particularly attractive and easy to use. Other UK websites I have tried, thinking then may offer interesting items for sale, have been disappointing. Not a lot of stock available and not easy to see. When found the items are not well photographed, cannot really get a good look at what one may buy. So any prospective purchase does not proceed. Please keep up the good work!
Cheers,
Garry Bourke

PETE of BLANDFORD FORUM
01/02/2015

A Trustworthy Seller and always send friendly emails. The Packing of items are second to none and always shipped Quickly .Very good selection of O Gauge and lots of pictures to help you make up your mind.

Adrian of Plymouth
01/02/2015

Very many thanks again - pleasing items and excellent service.

ANDREW of OXFORD
30/01/2015

Excellent service in all aspects, thanks. Purchase has arrived safely.

David of ADELAIDE
29/01/2015

Hello Station Master Staff,
Just a short note to advise that the Hornby O coach has arrived and is in good condition.
As I carefully unwrapped the package I'm sure I heard distant steam and tooting.
Now I have to start saving for the Engine Shed!
Best Regards, David.

Dave of CAUSSADE
28/01/2015

Hello Kev Just a note to sayHow pleased i am with the service of yourself and staff.I was particulaly pleased with the recent station purchased great item. All items arrive on time and are very well packeged Pleasure to do business. Best Regards Dave. PS is it possible to visit your next time i am in England?

Edwin of Issaquah
28/01/2015

Have bought numerous items both new and old from Kevin over the years and found in every case the items were as described, shipped promptly and shipped securely.
Very satisfied with the service.

Fred of Driehuis
27/01/2015

Smooth and very fast international transaction, Thank You

Colin of Southampton
23/01/2015

Delivery on Wednesday as planed.
Many thanks Kevin.
Best regards,
Colin.

Don of Pluckley
22/01/2015

Easy transaction, speedy delivery and well packed.

look forward to dealing with you again
Regards
Don Salmon

Henk of Landgraaf
20/01/2015

Good communication. Good deal

Henk of Landgraaf
15/01/2015

Item arrived in perfect condition. As dicribed. Low postage costs and speed delivery
Hope to do business again

Grant of Christchurch
13/01/2015

As always. Item exactly as described. Beautifully packed. Prompt delivery. First class all the way!

Jobst of Munchen
10/01/2015

Hi Kevin,

quick responses and delivery, as always. Thanks very much.

Hope to deal again soon

Yours, Jobst Broelmann

David of Aylesford
09/01/2015

Great Service , Very Hepfull on the phone , very pleased with the loco and arrived the next day , Recommened to all !

David of Aylesford
09/01/2015

Great Service , Very pleased Loco was mint ! Highly Recommened

Richard of 86400 Champniers
07/01/2015

Thanks again guys, parcel arrived today at mid day. Spent an enjoyable evening unpacking.....you are certainly experts at packing items??. Great service. Regards Richard

Patrick of Alnmouth
07/01/2015

Excellent service - fast dispatch and well packed. Superb item.

Michael of Halfway
06/01/2015

Thanks for your speedy service,and the locomotive was very well wrapped.I would recommended you to anyone .and hopefully will be back to puchase more items as i go on.
Thanks

Simon of Sleaford
06/01/2015

Just to let you know my Hornby O gauge Platelayer's hut arrived safely yesterday. Very well packed as always and I am delighted with it. Thank-you very much for your great service and a Happy New year to you all.

Colin of Ladock, Truro
06/01/2015

Swift reply to email regarding purchase, very helpful information and guidance.

Item arrived quickly and as described.

Sent 1st class signed for mail.

Well packed.

All round excellent service.

Recommended.

Would trade with again

Richard of 86400 Champniers
05/01/2015

Hi there, just wanted to thank you for the amazing speed with which you despatched the 0 gauge set. It arrived here in France at about 1pm on xmas eve after being ordered out of hours on Sunday evening, amazing for anytime of year let alone the Christmas period. The condition is also impressive. We look forward to adding to the collection. Regards Richard Dean

Marc of Walsall
03/01/2015

I am writing just compliment the staff of the station masters rooms on the service they provided towards me.From the moment I submitted an offer on one of their items for sale I was contacted a lot sooner than I expected and with good grace, I used the website and found it really straight forward through the emails sent me regarding buying the item,so I can thankfully say it was a pleasure doing business with you, the item received was exactly how it was described and wrapped very well took me five minutes to unwrap it and on a final note I hope to do business again with you in the future.

steve of leicester
31/12/2014

Thanks very much, well packed, very quick service.

Annette of OTAGO
31/12/2014

Hello there Kevin,
Just wanted to say thank you very much - our packets of drop link couplings have arrived very safely to Tasmania, very quickly too, we received them a couple of days ago, just after Christmas.
My husband is very, very pleased with them and said that they have been beautifully made and are just what he wanted to complete some restoration work.
Thanks for the good packing in the bags, they travelled out with no problems whatsoever on their journey.
We will certainly recommend your work to other members of the model railway clubs that we belong to in Tasmania and the service you provide is first class.
Will enjoy purchasing again from you at a later time!
Wishing you a very Happy New Year for 2015!
Best regards and wishes,
Annette and Bill Alexander.

Ken of Leicester
24/12/2014

Absolutely delighted with my purchase and very nice people to do business with. Item arrived well packaged and very quickly. I sincerely hope to do further business with them in the future.

Ken Wright, Leicester

James of Devizes
19/12/2014

Thank you. Items as described, good communication, well packed, arrived quickly. Can't do much better than that.

Martyn of ASHFORD
17/12/2014

Great service - parcel received within 24 hours.
Condition as expected, excellent value.

Christopher of Yoevil
09/12/2014

Thanks, my loco was well packed and arrived on the next day delivery service.

Colin of Southampton
04/12/2014

Kevin,

Black Prince 70008 arrive at my work address on Tuesday 2nd Dec, I have just got round to opening and viewing BP tonight (Thurs 4th) . Very happy with the finish and great looks of the engine and tender.
Can i provisionally order 70009 Alfred the Great.

Thank you.

Best regards

Colin Reed.

Malcolm of Arbroath
03/12/2014

Great service,especially being able to reserve items,it means tha I can budget my layout monthly, always a pleasent voice on the phone(ken), when completing a transaction, I will be buying all my items from this firm, especially when I compare the prices sellers are asking for their items on e-bay, I give the Station Masters Rooms 10 out of 10.

steve of leicester
25/11/2014

Thanks very much, very quick service. Good fair description of the loco.

John of Ipswich
21/11/2014

Ace Water Tower arrived in fine condition today. Thanks for sending it so quickly
and sorting out the Bulldog problem.

Garry of Mount Dandenong
21/11/2014

I have bought four items from your enterprise, the latest just yesterday approx. I have been well satisfied with all that has been done!
Your website is excellent.
Cheers,
Garry Bourke

Julian F of Abingdon
20/11/2014

Thanks for accepting my offer. Very pleased.

Julian

Chris of Kidderminster
17/11/2014

The Llonel "Hogwarts Express" loco arrived safely this morning. Superbly packed as your items always are !! Very pleased with it - it is an excellent representation of a GWR Hall class loco. Only 2 minor things to sort out - slight reprofiling of the bogie wheels which are not quite correct and repainting the cylinder slidebars and crossheads from black to a steel colour. I will redo the loco in BR Black livery and rename it with plates from Guilplates possibly as No 4944 Middleton Hall !!

Regards

Chris
(The Steamcollecter)

Peter of South Croydon
14/11/2014

Allways the best service consistently received the best shop for O gauge in the world , my opinion anyway

I would like to thank all of you at Station Master for being so nice,
best wishes for Christmas and New Year.

regards
Peter

Gerard of Grabels
07/11/2014

The parcel received to-day, and as always, all the models (4 wagons) are in excellent condition, as described.
So very satisfied and waiting for a future order.
Gerard

Malcolm of Sprowston
05/11/2014

Excellent service--excellent items--well packed and promptly sent--recommended

Noel of Basingstoke
04/11/2014

You tick all the boxes in regard to customer service.

An excellent web site, great pictures and explanations.

The ability to make an offer is a good sales approach, like that one.

Nice people to talk to and excellent delivery service.

The email postings is clever too.

Well done

Noel.

John of Redruth
26/10/2014

Very efficient service will use again with confidence

PETE of BLANDFORD FORUM
23/10/2014

Fast and Efficient Service . If you Want a Hornby O Gauge Loco that's a little bit harder to find , try this Seller first, 9 out of 10 times he will have it and the price is usually negotiable , Thank you from Pete in Dorset

Ian of Bradford
20/10/2014

Many thanks for a fast delivery. The item was well packaged and exactly as described.

Chris of King's Lynn
14/10/2014

Hi,

Item received, thanks for a great service.

Chris

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