Customer Feedback

We value feedback from all of our customers, below you can read what people have to say about us.

Customer Feedback
christopher of Bournemouth
21/09/2017

Dear Kevin, thank you for a fast ,professional and friendly service, very happy with my order. Many thanks.

Susan of Boston
20/09/2017

VERY PLEASED WITH THE PRODUCTS I HAVE PURCHASED, ALSO THE PRICE.
I WILL BE WATCHING OUT FOR MORE PRODUCTS TO PURCHASE FROM YOU.
THANK YOU

Brian of Bolton
20/09/2017

My new Jubilee has arrived safely, particularly well packaged and protected. Once again I have received excellent customer service in every way. Regards and thanks to Kevin and the team..

David of Wantage
20/09/2017

Another excellent delivery - good service as always and items very well described. Recommended.

Norman of Sutton Coldfield
20/09/2017

Model arrived next day, exactly as planned, in perfect condition. UPS seem a good carrier. Thanks for the extra nameplates. What a fantastic loco it is! You've delighted me again, Kevin.

Simon of Chipstead
17/09/2017

Goods arrived promptly and condition as described.

Robin of Truro
17/09/2017

Hi Kevin. Here is my feedback which is superb service and attention to requests, as always. Robin

Stephen Neesam of Billingham
16/09/2017

Very satisfied with the purchase and the service.
Immensely impressed with the quality of the packaging - almost bombproof.
Would purchase from Kevin again.

Arlaine of TENBURY WELLS
15/09/2017

Following a very happy purchase of a Darstaed A4 "Kingfisher" a month ago this was a purchase of a similar "Silver King" as a surprise Christmas present,so cannot yet comment other than repeat previous comments on the friendly service, prompt delivery and look of the product.
Operational comments would have to wait until after 25th. December !!!
I would repeat how happy we are with dealing with The Stationmasters Rooms.Many thanks.

Nicholas of Peterborough
15/09/2017

Many thanks Kev. Mallard & Coaches arrived safe and sound.
Very impressed with the Mallard, the youngest will love it as it's his favourite engine.

I'll send you pics and or a video when I complete the Electronic upgrades to AC power.
The engine will have Lionel TMCC command control with cruise and synchronised
puffing smoke with Lionel Railsounds.

Thanks Again
Best Regards
Nick Hannaford

Wayne of Swindon
15/09/2017

Great locomotive. Especially with the City of Truro name plates on
It also runs smooth.

Peter of Farnham
13/09/2017

Excellent service, attractive pricing very good after sales service.

David of Burnley
13/09/2017

Nice transaction. Item as described well packaged and promptly despatched.

Many thanks

Dave Duerden

Dave of Colwall, Malvern
13/09/2017

Excellent service

Keith of Pontefract
12/09/2017

Many thanks for your excellent communication and service

Andrew of Leicester
12/09/2017

A great fast and smooth transaction.

First class packaging, item arrived in excellent condition.

The email communications during my whole purchase and delivery process were also excellent.

WELL DONE "THE STATION MASTERS ROOMS".

John of Warrington
12/09/2017

This is my third purchase from SMR as usual the service and was excellent and the delivery speedy and reliable thank you Kevin for all your help

Tim of Welshpool
06/09/2017

As ever excellent item, exactly as described.

Michael of TRURO
06/09/2017

I have purchased many loco's and accessories from The Station Masters Rooms and must say Kevin has always given me excellent deals, the service has been second to none recieving my purchases very quickly, packed so well I couldn't get at them, like trying to get at the Crown jewels, and the goods spot on. keep up the good work Kevin. Mike Harrison - Cornwall

Dave of Trinity Fields
05/09/2017

Hi Kev, Received my Darstaed " Jinty" loco. from you, very pleased!. As usual, fast and courteous service from you. Many thanks, Dave Wright.

Jacob of Bennebroek
04/09/2017

dear Sirs,

I ordered several 0 gauge LNER The Flying Scotsman coaches with you. The packaging was super and delivery to the Netherlands very fast within 3 days! The coaches are all in perfect order and look beautiful. So i'm a very satisfied customer. Thank you very much for your service.

Kind regards, Jacob

Jack of PRESCOT
04/09/2017

Just bought a no 3 tender yet another quality item from the S.M.R. very pleased, this supplier has great communication, and is also trustworthy and reliable, I would recommend buying from them.

Jack from prescot HRCA member.

Katherine of Hastings
04/09/2017

Excellent service as usual! Locos were in really excellent condition. Very fast delivery. A+++++++++

Ronald of Maldon
04/09/2017

A great little train.Many thanks.

Ed of Kew East
03/09/2017

Very pleased, good price, sensible postage option and sent promptly

Thank
Ed Nantes

Paul of Lo-Reninge
02/09/2017

very well packed item, fast delivery top service! thank you !

Steve of Macquarie Links
01/09/2017

Great part and serviceThanks

Clive of Tewkesbury
01/09/2017

Hi Kevin,
Thanks for the deal on the Brabham Moor,it arrived safely thanks to your excellent packaging,
cheers Clive

DAVID of Tetney
31/08/2017

Hi Kevin,

Loco and pickup arrived safely. Your usual excellent service with excellent products - thanks

once again - until the next time!

David.

Arlaine of TENBURY WELLS
31/08/2017

Received my Darstaed A4 Kingfisher in rapid time and what a beautiful locomotive.Good friendly service and a great price,what more can one ask for! Very many thanks.

Peace of Ramsbottom, Bury
31/08/2017

Always feel im dealing with honest ,genuine people which is nice.

David

Hugh of Condorrat
30/08/2017

Hi Kevin My order arrived today and I am very pleased with all the wagons . Thanks very much for your help with this order and your solution to what might be my next purchase from you .

Howard of Lacken
29/08/2017

Re. Jubilee. Beautiful, entirely up to expectations. Ace had reached a level with the Coronations and have maintained this with their subsequent Chinese productions. Now it should be lovely to see Exley style coaches to match. Howard

Dave of Colwall, Malvern
28/08/2017

excellent service.

Ken of Birmingham
28/08/2017

Great items,very well packed,good price,excellent communication,pleasure to deal with & will no doubt buy from again.

JEAN of PARIS
27/08/2017

Hi Kevin!
as usual, always a great pleasure to explore the engine shed treasure trove. Once more, I found a little jewel - this time, a long searched clockwork Eton locomotive straight from Binn's Road
cheers!

Denis of ORANGE
26/08/2017

La Bassett-Lowke est arrivée rapidement et parfaitement emballée.
Pièce magnifique, absolument conforme à toutes mes attentes !

Merci à Kevin et toute l'équipe "Station Masters" pour leur sens du service et leurs précieux conseils.

Bien cordialement,
denis

PS I will take extra care of this beautiful toy "made in England".

Donald of Baschurch
25/08/2017

Hi Kevin
I've already sent you a glowing feedback for my Jubilee, safely received. Needless to say, once again first class service from a first class deader.
Regards
Don

DAVID of Tetney
24/08/2017

Hi Kevin,
My parcel arrived as arranged. Usual brilliant service - thankyou.

Roger of Lytham St Annes
24/08/2017

THANKS FOR EXCELLENT SERVICE AND A VERY FAIR DEAL. THE LOCO IS DELIGHTFUL AND IN REGULAR SERVICE ON MY SMALL LAYOUT.

Laurence of Tadley
24/08/2017

Hi Kevin

First class service as always. Wonderful locomotive.

Will be in touch early next year for another purchase.

Regards

Laurence

KELVIN of KINGS LYNN
23/08/2017

A wonderful loco from Ace and supported as usual by Kevin's excellent all round service. A very happy customer. Thank you

Keith of Dudley
23/08/2017

As previously i received my coaches quickly , well packed and fully as described. Pleased with your contact and friendly and efficient service. Will continue to seek further ACE and HORNBY products, thank you,
Keith

Tim of Welshpool
23/08/2017

Another excellent item exactly as described and well packed. Thank you.

Paul of WELLINGBOROUGH
22/08/2017

Excellent speedy service and helpful too . Will gladly deal with again. MANY THANKS

DAVID of Tetney
22/08/2017

Hi Kevin,
My parcel arrived as arranged - everything top class, as usual!

Many thanks,

David.

Dave of Colwall, Malvern
22/08/2017

Excellent service.

Robert of NR Torpoint
21/08/2017

Excellent , prompt and helpful friendly service .
My selected purchases have always proved
to be of good value .Yours is a fabulous website
which I , as a railway enthusiast , enjoy perusing
regularly . Keep up the good work , Kevin !

Stuart of Canterbury
21/08/2017

Many Thanks again Kev,tankers arrived safely as pictured and described.Your service is second to none!!*****

Tony of West Looe
21/08/2017

Hi Kev
Many thanks for my recent purchase very happy with the condition of the BL Class 20 diesel it arrived pristine.
Regards
Tony

Jack of PRESCOT
21/08/2017

Very happy with my purchases from S.M.R. they supply quality items backed up with great communication, I would strongly recommend this supplier and look forward to dealing with them in the future.

Jack from Prescot. (H.R.C.A. member).

Peter of Farnham
19/08/2017

First class service with excellent back up, a pleasure to do business with.

Chris of TOTNES
18/08/2017

I've always admired the photography on The Station Masters Rooms website, very professional. I've just bought two Bassett Lowke one gauge locomotives, they were both even better than the photographs when they came out of the box, that's something! Also in terms of communication TSMR is great as are speed of service, postage and packaging. Thanks Kev, a good experience all round. Chris. Totnes Devon

Pierrehumbert of La Chaux-de-Fonds
18/08/2017

I received the LMS Refrigerator van. All is Ok
Thank you
Regards
JFP

Chris of Kidderminster
18/08/2017

Once again a superb Ace item, delivered quickly, competitively priced and very well packed. Kevin's service to the Vintage and Modern Collector is the best on the Internet.

Michael of Wellingborough
18/08/2017

Very good friendly service,(down side too many nice models, not enough funds!!!)

Best Wishes Mike & Jack

Kevin of Milton Keynes
17/08/2017

As always, good quick responses, sensible degree of flexibility on price, fast delivery, and the best packaging in the business.

Edward of VERWOOD
17/08/2017

Another great deal from Kev!!
My purchase ofAceTrains " Clun Castle " arrived safely this morning.
Yet another great addition to my collecftion .
Such good customer service from Kevin , a very fair price , a really great model exactly as described and so well packaged for safe delivery.
Yet another satisfied customer Kevin.
I look forward to my next purchase.!
Kind regards
Ed Harris
Dorset

Howard of Andover
17/08/2017

A really interesting Bing station at a very reasonable price. Excellent packing and delivery time once again. The same goes for the scarce Hornby signal, in great condition, that I bought recently. Your service is second to none.

Ronald of Maldon
17/08/2017

Very good company to deal with,well priced .

Gerard of Grabels
16/08/2017

Very satisfied with my last purchase, super speed delivery, model super correctly wrapped.
Ready to order again !

Stuart of Canterbury
16/08/2017

Latest parcel arrived well packed as described and illustrated,many thanks again!
Stuart.

Chris of WICKWAR
15/08/2017

I recently purchased an ACE Trains '0' gauge electric 2-6-4 Stanier tank locomotive and I am very pleased with it. I have run the model briefly on my small Hornby track here at home which I intend to upgrade with better track in the near future. The advert for this locomotive was accurate in describing its condition and the associated items that it came with - box, oil, instructions etc.

I took the model along to my local train club here this morning and it was also much admired by fellow members (and I told them where I purchased it so a free advert for you Kevin!).

This is the second purchase I have made from you and again, I am also very pleased with the service offered by The Station Masters Rooms in this transaction including the prompt very well packaged delivery.

It is my first acquisition of an ACE Trains product although I have seen many when meeting up with fellow model train enthusiasts, and I hope to get many hours of enjoyment from this particular model.

You might gather that I am well pleased Kevin.

Kind regards,

Chris

Terry of Tonbridge
15/08/2017

Hello Kevin
The loco arrived safely this morning. Thank you for your usual excellent service.
Kind regards
Terry

Julian F of Abingdon
15/08/2017

Very rapid easy transaction, posted when requested and delivered the next day. Very pleased with the coaches.

Thanks

mervyn of Pencoed
15/08/2017

Great service speedy delivery !!

Norman of Sutton Coldfield
14/08/2017

Good seller. The model is excellent, delivered the very next day, well wrapped and like new. Very pleased with the sale, friendly and courteous attention from Kevin.

Melvin of CHISLEHURST
14/08/2017

Excellent 100%

John of Launceston
13/08/2017

Hi Kevin thanks for the great trains.All the best from Tasmania John.

Donald of Baschurch
13/08/2017

Hi Kevin
Model arrived safe and well. Yet another stunner, impeccably dealt with and supplied by a first class dealer. As usual very highly recommended
Regards
Don

Philip of Wigan
12/08/2017

Great service and fast delivery as usual.
The new Ace Trains Jubilee is absolutely Superb.
Probably their best loco yet.
Regards Phil.

DAVID of Tetney
11/08/2017

Received the "Jubilee"today -
Usual high standard of service, well packed etc. thankyou.

Gerald of Frankfurt am Main
11/08/2017

Kevin, many thanks for the fast service and the nice coach!

Stuart of Canterbury
09/08/2017

Many Thanks for the spares parcel arrived promptly as described and as pictured,look forward to more appearing!
Stuart Canterbury.

Allister of Musselburgh
09/08/2017

Excellent products, great selection & first class service from Kevin as always.

Albert of THORNTON-CLEVELEYS
08/08/2017

Thank You once more! As always a most pleasing transaction in every respect. It is possible to find a wide variety of O Gauge items at S.M.R. and be confident in the total reliability of the Company at all stages of a transaction be it for a small item such as a used spare part or a more ambitious purchase such as a boxed vintage or boxed recently manufactured locomotive. A good selection of rolling stock can also be viewed for anyone seeking coaches or wagons. The choices offered the enthusiast are extensive and of good quality. I would have no hesitation in recommending S.M.R. to the collector and indeed anyone who runs an O Gauge railway.

Les of Haslemere
08/08/2017

Excellent - thank

Robert of Wolviston
08/08/2017

Outstanding service from Kevin Finch! I was specifically looking for an Ace Trains 9F with satin & matt black finish. I spoke with Kevin and we went through the various options before making a decision to buy. The locomotive is exactly what I wanted and Kevin will be my first and probably only call when adding to the "0" collection. What must not be overlooked is the care & attention paid to the packing and shipping of this model. Several times in the past years models have arrived safe and sound but the outer packing and even the model's box has been damaged in transit. Having once seen some Hornby Dublo empty boxes sold for more than a thousand £'s, I have a very healthy respect for the need to preserve the outer and much as what is contained in the box. Thank you, Kevin for all your efforts and on to the next time!

Alan of Edinburgh
08/08/2017

The usual high standard of excellent service. A smooth transaction with a beautiful product included. Thank you Kev and many thanks to your very efficient team. I will return soon.

Brian of Fendalton
08/08/2017

Faultless service and transaction which has been the hall mark of your business over the years,
Many thanks Brian

Chris of Kidderminster
08/08/2017

Excellent Hornby items, delivered quickly and very well packed.

Stuart of Canterbury
07/08/2017

Parcel arrived safe well wrapped as described and shown in pictures fantastic many thanks again.
Stuart Canterbury.

Kevin of Swindon
07/08/2017

I have been looking for single Darstaed GWR Clerestory Coaches for some time, my patience has now been rewarded.

A beautiful edition to my existing rake of 3.

In perfect and I would say unused condition.

Service and communication was spot on as usual...

Dave of Colwall, Malvern
07/08/2017

Excellent service throughout,highly recommended.

Dave Wright

Anthony of Stalbridge
07/08/2017

Many thanks as usual.
Anthony

Paul of WELLINGBOROUGH
06/08/2017

Excellent service . Also very helpful & informative . a pleasure to deal with. Will be quite happy to again .

Sven of VENTNOR
04/08/2017

Very pleased with my purchase. l will be buying again from you soon. Less risk than a purchase from ebay! Thankyou

Nick of Botesdale, Diss
02/08/2017

Aster Garratt Locomotive arrived very quickly and extremely well packed.
Locomotive is exactly as described and certainly looks FANTASTIC!.
Once again Kevin at The Station Masters Rooms has provided excellent customer service, making the process of purchasing this very rare Locomotive a pleasure.
If you buy from The Station Masters Rooms, you will not be disappointed.
Thanks Kevin and all at T.S.M.R.
Nick C.

Nick of NORTHAMPTON
02/08/2017

Aster Castle arrived this morning, as usual a perfect transaction.
Well wrapped and in perfect condition as described. Thanks again to Kevin for a service and goods that can be relied upon. Would reccomend to anyone wishing to purchase from him as a first class source of model railway equipment. A pleasure to deal with this very helpful man.
Nick Arnold
Overstone
Northampton

Chris of Kidderminster
01/08/2017

A very collectable Bassett Lowke Gauge 1 item, as usual delivered quickly and very well packed. Always a pleasure to buy from Stationmaster Kevin.

Tim of Welshpool
01/08/2017

Excellent item as always, delivered quickly and well packed, perfect service

Phil of Swindon
01/08/2017

Hi Kevin,
My buying experience was very helpful, extremely efficient and, very quick delivery.
Thanks again,
Regards, Phil

Justin of Brisbane
01/08/2017

Excellent customer service , Super Fast mail out . Extra mile approach is very much appreciated and hard to find today . I,ll be back .

Chris of Little Hempston,Totnes
28/07/2017

I have always been impressed by the range and quality of the products on sale at the Stationmasters rooms. The products are competitively priced & once purchased the products are speedily & safely dispatched. Overall a first class service which I throughly recommend.

Les of Haslemere
28/07/2017

Excellent - thanks

Stuart of Canterbury
26/07/2017

Thankyou for your prompt service expert wrapping and excellent photos depicting the loco bodies.As always your service is first class .Many Thanks! Stuart.

NICOLAS of BOULAY MOSELLE
26/07/2017

Very good packaging, nice product.
Shipping very fast.
Very serious seller.

Chris of Kidderminster
26/07/2017

Excellent mint Lionel item received. Fast delivery, competitively priced and extremely well packed. Highly recommended Dealer.

Philip of Maidenhead
25/07/2017

Extremely good service, items were well packaged and arrived safely and promptly, and were exactly what was described, well done. Definitely will shop again.

Chas of Barnstaple
25/07/2017

Queen Elizabeth hornby o gauge
great item, packed extremely well !!!!!!!!!,
great communication !!
many thanks !!!!!!!!!!

Hugh of Condorrat
25/07/2017

Hi Kevin .The wagon I ordered arrived this morning well pleased with It .I will phone this afternoon to possibly order more .

Paul of ANDERNOS
25/07/2017

Good morning ,

I am very astonished that you have not received my feedback about the good relations that I have with Station Masters .I have sent a message the last week to you in which I said that I have been very pleased of the commercial relations that I have with you and that I appreciate very much the kindness and the competence of KEVIN with whom I am in connection for new purchases ..

Perhaps that my English is a little rusty .......

All the best

Sincerely yours

Paul ALVAREZ

VENTRE of la chapelle saint sauveur
20/07/2017

As usual it's perfect. Thank you very much

adrian of melksham
20/07/2017

Excellent and courteous service as well as secure packing and prompt delivery. Goods as described. Thank you.

Terry of Tonbridge
20/07/2017

Excellent service as usual, as described, well packed, fast dispatch and good communication. Top rate seller.
Terry

Mr Tom of Barnstaple
19/07/2017

Thanks great service again from Kevin.
Hornby O Gauge items arrived really quick.
Very well packed.
Won't be long and I'll be finding more bits I require from you.

Philip of Christchurch
19/07/2017

Excellent model and service as always from Kevin at TSMR.
Model very well packed and speedy dispatch and delivery.
Faultless service and transaction - thank you.
Thoroughly recommended.

Graham of Pontefract
19/07/2017

Very pleased with the items sent.

David of LONDON
19/07/2017

Very pleased with purchase. DC

Brenda of Alton
19/07/2017

Exceptionally good service as usual. Well packed and delivered when expected.
Thanks Kevin.

Brian of Adelaide
19/07/2017

The order arrived yesterday safely down under in Adelaide. Excellent models thank you. You have an amazing range of models and I really appreciate the service you provide. Ive bought 3 or 4 items now, all wonderful.

Claire of North Petherton
19/07/2017

Always happy to recommend the Stationmaster's Rooms. Kevin has helped us to fill a few gaps of items that our Dad once had and were parted with by him. In the spirit of Templeford, the vintage O gauge layout which is a memorial to our dad who originally built it, there were one or two items that we felt should be obtained to run on the layout.
Next Major exhibition for Templeford is at Bristol (Thornbury Leisure Centre) in May 2018. Followed by Warley at the NEC In November 2018.

Richard of Market Harborough
19/07/2017

Easy and problem-free as usual, you know you're in good hands at SMR. In the unlikely event that anything isn't quite as it should be, you know that it will be quickly sorted. The key to a good transaction is quick, effective communication and at that, Kev is very good indeed.

Robert of Leicester
19/07/2017

Thanks for a very helpful and speedy service. Excellent as always.

Raymond of Palmdale
18/07/2017

As usual over the Moon with my latest purchase. A live steam loco about which I have no experience but I'll have to learn. Superbly packed as per usual and a fast door to door service. Thanks to all at TSMR's.

Dave of NEW MILTON
18/07/2017

Found on the web made phone call did a deal, collected my self as I was near .checked parcel when home all as described in add and worked well very pleased.


Re Dave Keeling

Peter of Salcombe
18/07/2017

My Cawoods wagon arrived very well packed and very promptly. Perfect service. The wagon has fitted in beautifully on the layout with my existing 2 Cawoods. Many thanks again.

Garry of Mount Dandenong
18/07/2017

I recently received yet another wonderful parcel of Hornby train items, adding to six or eight parcels previously received over some years, all mailed to far flung Australia.
All purchases have been as described, fairly priced and promptly delivered.
Please keep up the good work!
Garry B.

Keith of Northampton
18/07/2017

Excellent product and prompt delivery - couldn't be better.

DAVID of Tetney
18/07/2017

Hi Kevin,
Received the GWR coach - an excellent model , sent quickly with your usual brilliant service - thanks once again.

William of Broadstairs
18/07/2017

Excellent product and service Thanks Keviin real personal service

Claude of Bretagne
18/07/2017

Objet conforme, contact agreable, livraison rapide, rien à redire, comme d'habitude.

Kevin of Swindon
17/07/2017

Kevin surprised me with the amount of interesting 'bargains' which first appeared a couple of weeks ago. I had posted on the Classic O Gauge site that I was looking for a body for a Castle, one with a double chimney. I had been hoping that one of the sites contributors may had been able to recommend a distributor. That fell a little foul. Just on the off chance I looked at the TSM site had found a complete new listing of over 1000 items including Castle bodies. Sadly no double chimney versions, however I did score one of my favourite locos a complete Schools Chassis and motor complete and a body and tender. Less than half price of the current listings and I still have a budget to respray the tender. Thanks Kev for enabling to mix and match! The despatch was excellent however the delivery wa made to my brothers house. I'm in Haitiand the company literally threw the package over his 6' gate no damage to the loco however the box is a little damaged. I believe my brother and Kev have taken this up with the company. Seems some people are unable to read the word FRAGILE. I know Kev will resolve this he is a top seller and a top guy too.

Malcolm of Sprowston
17/07/2017

As always, your products, packaging and service were first class, and I would feel able to unreservedly recommend your business. With my latest order you have exceeded expectations due to the unprecedented work load that you were experiencing at the time.

Kind Regards Malcolm Pettitt.

Chris of Kidderminster
17/07/2017

4 excellent items received from the Stationmaster. As usual superbly packed and competitively priced with very fast deliveries - one parcel arrived within 20 hours of the Order being placed !! Rumour has it a certain gentleman could well be recognised in the New Year's Honours List for outstanding service to Model Railway Collectors. " Arise Sir Kevin "

Howard of Andover
17/07/2017

I have bought a number of items recently, and all arrived very quickly, and were extremely well packed. The steel and tinplate double track were in excellent condition, the steel, in particular was, almost, mint.
Of the two Ace locos, the 9F was perfect, but the "Schools" was noisy. Both were very very reasonably priced. (Despite the noise, the loco runs very well, taking a tiny amount of current, it is acceptably quiet at higher speeds. Leon says the cab is crooked on one side, but I cannot see this myself).
The magnetic coach boards were not particularly well made, and starting to come apart. I still hope to use them for Darstaed coaches that have no slots for boards.
All in all, it was a terrific sale, thank you for the opportunity to take part..

Christopher of Yoevil
17/07/2017

As usual, my order was quickly despatched, well packaged and as described. In all a first class service.

David of Wantage
17/07/2017

Excellent. No problems. Recommended.

Christopher of Thetford
17/07/2017

Hi, Thanks for the £21 refund to convert the 45mm gauge Mamod SL1 to a 32mm gauge. the conversion kit was easy to fit, and the loco works well.

Very happy with my 2nd live steam loco purchase from you,

Regards Chris.

David of Ashford
17/07/2017

As always, excellent service and first class models. Never had a bad experience nor disappointed with any item purchased.

Richard of Rochdale
16/07/2017

Excellent superfast service as always.

Christian of Chatham
16/07/2017

Hello Kev,

Extremely happy with everything. Very happy that I was able to get the London Transport Pannier. The tinplate rail houses are great too. All excellent condition. What a great sale!
My only regret is that I didn't move quicker on some other pieces. Next time I will know better.

Thanks,
Chris - NJ USA

Hugh of Condorrat
15/07/2017

Hi Kevin .Fast delivery of order well packed and excellent service thanks again

Adrian of Parafield Gardens
14/07/2017

Simply Outstanding service again-
Thank you so much for completely going out of your way for me (again) Kevin

Gibson of LONDON
14/07/2017

Delighted with my purchase and the fast, efficient service.

Many thanks.

William of Preston
14/07/2017

Excellent service.

Annette of OTAGO
13/07/2017

It was terrific to be dealing with The Station Masters Rooms once again, cannot speak too highly of the service given. Website is very well crafted too - it is easy to locate items you may be looking for and descriptions are very thorough. Always a pleasure and I was delighted with the items I purchased in this order. Thank you very much once again, looking forward to buying again!

Peter of Moncontour
13/07/2017

Just to say a really big thanks for the large quantity track which arrived safe and sound here in France this afternoon, and the lovely tanker. The track is all in perfect condition. The packaging was unbelievable! It must have taken hours to do…but well worth it as everything from you always arrives in good order.

Donald of Baschurch
13/07/2017

Hi Kev
Models arrived safe and well and in immaculate condition, exactly as described, Once again, superb service from a superb dealer. Cannot recommend highly enough, thank you again.
Regards
Don

William of Preston
13/07/2017

Excellent service.

Paul of ANDERNOS
13/07/2017

Many thanks ,especially to KEVIN for his kindness and his very good spiirit of public relations .We have excellent exchanges between us and I am satified of the different purchases that I have made in your shop ..

I have not forgotten the plan for buying the ETON from HORNBY gauge 0 ( ref J 27849 )I shall give my decision to you very soon and I think it will be positive .

Sincerely yours

Paul ALVAREZ.

Kenneth of BURNLEY
12/07/2017

Pleased with item, good price and fast postage.
thankyou

Hugh of Condorrat
12/07/2017

Hi Kevin .The last two orders from you arrived in the last two days well packed and have been a very good addition to my garden railway .Regards to you and your team

John of Wincanton
12/07/2017

Hi Kevin and co,

Coaches received in excellent order, very well packed as usual and for a very good price. All passengers in their original positions though some looked rather pale-faced after their travelling experiences! Here's to the next time.

John of Wincanton

Tim of Welshpool
11/07/2017

Once again item was very well packed, communications excellent and item as promised. Can't fault the service or goods. Highly recommended.

DAVID of Tetney
11/07/2017

Hi Kevin,
Tank loco arrived safely & quickly, well wrapped with usual brilliant service - thanks.
Jubilees next.

Richard of Guildford
11/07/2017

Goods Van arrived well packed and on time - excellent service as always from SMR.

Norman of Sutton Coldfield
11/07/2017

Brilliant model you sold me, and thanks for the chance of Best Offer on many of your items. It's a good job you advertise some models on E-bay, as it is through that channel that I discovered your website in the first place

Chris of Lithgow
10/07/2017

Hi. The loco arrived undamaged. The packaging remained totally intact. Very pleased with your service. Regards Chris.

Robert of Wakefield
10/07/2017

First class friendly service, goods well packed and arrived in good time.
Very recommended.

Edward of Bristol
10/07/2017

Was very pleased with the previous order of the Darstaed of GWR chocolate and cream coaches and that is the major reason behind obtaining a further set.

As always the service is very prompt and efficient and the goods excellently packed.

David of Otley
09/07/2017

Excellent email service. The item was delivered quickly, well packaged and as described. Just like the other times I have used TSM Rooms. Many thanks

Andrew of Hornchurch
09/07/2017

Excellent service. Very friendly and helpful and I would thoroughly recommend The Stationmasters Rooms to anyone who enjoys collecting O gauge and Gauge One model trains. Very many thanks to Kevin and team. Kind regards, Andrew.

Donald of Baschurch
08/07/2017

Hi Kev
Spare Ace Castle body arrived safe and well, very much appreciated.
Once again impeccable service from a superb dealer. Very many thanks
Regards
Don

Raymond of Palmdale
07/07/2017

Excellent service in all respects as usual. Bassett Lowke Live Steam Enterprise Loco and Tender arrived safe in a record time of 51 hours door to door, England to Southern California. Many thanks to Kevin and Team for accommodating my requests. The present stock at SMR is at the best level in quality and variety that I can remember. Congratulations!

Philip of Christchurch
06/07/2017

Excellent loco and tender, both in great condition and working order just as described.
Model was extremely well protected and packed for transit and arrived very quickly after order confirmation.
An excellent model, now hard to find, from the wonderful Binns Road days.

As always excellent and faultless service from Kevin and TSMR who offers these fine condition models from a sadly bygone age.

Thank you from a very satisfied returning customer who has no hesitation in recommending the goods and services offered by TSMR.

Keith of Northampton
06/07/2017

An amazing Brighton Belle. Great deal. Many thanks Kev.

Clive of East Grinstead
05/07/2017

Please feel free to quote.

Hi Kevin,
Just got my recent purchase from you tonight.
I'ts perfect. Well wrapped & delivered quickly.
What more could any one want......
May be.... quick e-mails or phone calls, a sense of humour & brilliant customer service....
Oh, hang on, you do all that too.......
Thanks to all, at The Station Masters Rooms.
Regards,
Clive.

Tim of Welshpool
05/07/2017

Excellent communications and excellent items as always, the service from the stationmasters rooms would be difficult to beat, I shall certainly return and recommend them without reservation

David of Ditchingham
05/07/2017

Hi Kevin
Great items received today they will look good on my Layout.
Very well packed as usual
Many thanks once again
Regards David

Colin of Dover
29/06/2017

Friendly service, good communications and swift delivery.. Items well packed ( spent a happy 10 minutes unwrapping contents !)

Carol of Yoevil
19/06/2017

Kev. You were amazing. You got this very wanted gift posted in time for me to give to Chris for Father's Day. Packaging excellent. You should be proud of yourselves. Thank you so much.
Regards Carol

Tony of West Looe
19/06/2017

Hi Kev
Many thanks for the usual quick despatch of the Ace coal wagons.
Best wishes
Tony Looe Cornwall

Richard of Pevensey
19/06/2017

Usual high standard of packaging & service. Thanks once again Kev, pleasure to do business with you. P S hope you enjoyed your holiday, now get back to work.

Lindsay of Paeroa
18/06/2017

As always Ex service and brilliant packing, Many thanks.

john of MENTOR
13/06/2017

Hi Kev! I finally received my package which was sent back to you by US post (for no apparent reason!) Arrived safe and sound. Thanks again!

Christian of Chatham
12/06/2017

Hi,

Yes, the bogie tankers arrived shortly after my last reply. They look great. Glad I got the Castrol... really nice.

Cheers,
Chris

Nicholas of London
09/06/2017

As I have come to appreciate, Kevin offers excellent service and outstanding communication. The SMR stocks an impressive and varied array of O gauge equipment, all of it priced very fairly, and sometimes very competitively. I like the blend of modern and vintage too.

I was very happy to pick up the 'defective' ACE trains Bulleid sets at a reduced price.

Highly recommended. Many thanks.

Nicholas Dakin (London)

John of San Diego
07/06/2017

Hello Kevin,
My ACE Coal Wagons arrived today. Thank you for the excellent packaging, and the prompt dispatch. They arrived in perfect condition. I appreciate the great care you take with all my orders. It is a long haul from Britain to California. Each one of my orders from you has arrived here undamaged, and in mint condition because of your preparations.
Many thanks,
John

DAVID of Tetney
07/06/2017

Hi Kevin,
Stove coach received - all OK, well wrapped - thanks.

John of St. Ives
03/06/2017

Dear Kevin

I have been most impressed with the way you conduct your business in a properly organised business like manner.
As a Registered Ltd company
Excellent presentation with correct description and communication
First class well managed orderly paper work for your bookkeeping
Excellent packaging and distribution.
As a retired business person myself
I would say that yours is the best example from all the other similar dealers and traders who I have actually known during the last 34 years. This policy will always show you as as just a cut above the rest. Well done Keep it up.

With kind regards
John Mayo

Richard of Guildford
02/06/2017

Excellent service as always - Goods just as described, very well packed and very promptly delivered.

Nicholas of London
28/05/2017

Excellent transaction. Picked up the items at the Sandown Park toy fair.
Very pleased indeed with the coaches.
SMR carries a very impressive stock of O gauge equipment.
Extremely efficient service. And I particularly appreciate the high level of customer communication.
Many thanks!

Angus Spence of Mahone Bay
25/05/2017

Thank you for this opportunity to provide feedback.

First let me say that I regard your website display as exceptional,detailing very clearly and in an inviting and organized fashion ,your collectibles as well as services provided by S.M.R.The colour schema utilized is equally appealing. First rate. Top Drawer. Don't change a thing.
Insofar as my recent personal purchasing experience is concerned, all the items have been very much up to the quality,description and detail provided upon arrival and long after. I am not so much a collector of static display items to be admired only, but to be enjoyed as they were originally intended as well. I continue to be impressed how toys ,well built so long ago have been stewarded, cared for,and or refurbished by their owners-sellers as
the case may be.That they are available through S.M.R. so conveniently is very rewarding for me being so far away and not attainable otherwise.
I find your service to be very personable,professional and to a high standard.The only suggestion for adding to same would be to advise.. international..buyers that your method of safely shipping may in some cases involve Brokers etc . Could one perhaps pay you to pay the Broker beforehand as part of the shipping total or something similar.? This is not at all a criticism. My very Best Regards and Wishes for successful continuance in your business. Angus Grant

Jayne of Grimsby
24/05/2017

I am really pleased with my purchases, and was impressed by both your excellent packing and exemplary service. Many thanks. I am indeed contemplating another order before too long.
With best wishes
Jayne

Mr Tom of Barnstaple
21/05/2017

Great service good communication packaging was excellent with fast delivery.
Would definitely deal with Kevin at The Station Masters Rooms again thanks A1.

Peter of Cheddleton
20/05/2017

Hi Kevin,
Delighted with my latest addition i.e. Hornby O gauge Royal Scot, has joined the others in my collection. Excellent packaging as usual and arrived before designated time.
Thanks again

Regards

Peter Dalley (Cheddleton)

Chris of Pelaw Main
18/05/2017

Items arrived in very good condition, due to the excellent packaging that was provided by TSMR.

Dealing with TSMR, is always a pleasure, with consistant honest reliable service.

John of Bristol
17/05/2017

Top quality products delivered rapidly and EXTREMELY well packed. Excellent service.

Richard of Guildford
16/05/2017

Excellent service as always. I shall be back (again!)

Richard

Howard of Denbighshire
16/05/2017

A good and reliable service I would recommend the Station masters rooms to any of my friends Thanks to Kevin

bob of Milton Keynes
15/05/2017

Always get excellent service from TSM and with the photographs I always have a very clear view of what I am buying before I make the purchase.

Packing is first class and delivery always within a couple of days.

A repeat customer and always buy with confidence.

Andrew of Newick, Lewes
15/05/2017

An excellent set of transactions..... Efficient and friendly service.... items safely and securely packaged... Will be re-visiting the SM's Rooms website periodically for future potential purchases.....

Donald of Baschurch
15/05/2017

Hi Kev
Once again, superb service from an excellent dealer, Model arrived safely, well packed and exactly as described. Looking forward to further business with you. Very highly recommended
Best wishes
Don

Vincent of CAVAN
30/04/2017

Very pleased. Photos represent really the item colours. Item received quickly and good packaging, nothing bent. Thanks.
Vincent

Robert of Ipswich
28/04/2017

Items arrived thanks very much for sorting out that problem Kevin you handled that very quckly I would recommend you as the number one place to go for o gauge locos etc one aging thanks very Minch .

Raymond of Palmdale
26/04/2017

An excellent purchase. I buy ahead for my birthday and for Christmas so when I receive an item I test it and then put it away This way I'm always looking for what I consider to be a bargain. As a pensioner I have to watch the pennies. I look on your site every day so as to be abreast of what is out there. I also know that you are to be trusted, The shipping was ultra fast also.

Graham of Pontefract
26/04/2017

Excellent service, highly delighted with the items you sent. Already used then in a running display (15'x5') at a craft fayre cum model railway show in a local village Methodist Church hall

Judy of Morrinsville
26/04/2017

Hi Kevin and team.
I am very pleased with this purchase from Station Master which took only eight days to arrive
to New Zealand.
This loco ( NORD) is a great addition to my collection and after a service , it runs very well.
Regards
Peter Lankow
New Zealand.

Stuart of Canterbury
25/04/2017

Coaches arrived well packed on time as described,many thanks Kevin and team you are always a pleasure to order from will be in touch again soon!
Stuart.??

Mark of STOCKPORT
25/04/2017

Always a good experience dealing with Station masters rooms - Kevin is always both friendly & knowledgeable. my purchases have always been despatched almost instantly very well packaged ... i can only imagine how much theses guys spend on bubble wrap !!
will continue to look there first for future buys

best wishes
Mark Halfyard

Richard of Rochdale
24/04/2017

Super fast excellent service.

Robert of Windsor
24/04/2017

Very pleased with coaches - very well packed. Great service from SMR - delaying delivery until I returned from holiday exactly as requested.

VENTRE of la chapelle saint sauveur
24/04/2017

very pleasant and nice ebayer great choice and very good transactions.

Robert of Ipswich
21/04/2017

Thanks very much for getting the loco here for me today it as just arrived excellent personal service once again thanks Kevin .

Graham of Pontefract
20/04/2017

Once more delighted with the items you sent. Thanks for the safe packaging and speedy delivery.

DAVID of Tetney
19/04/2017

Thanks for Ace Metro loco. Arrived as arranged, well wrapped and a very interesting,
unusual model. Runs well - thankyou. I am looking forward to the Jubilees next !!

Raymond of Palmdale
18/04/2017

My order arrived a day earlier than anticipated and was was well packed as usual. I now have two Celebration Class locos in different liveries and consider both of them to be excellent buys. Well done Kevin and Staff.

Christopher of Yoevil
17/04/2017

As usual my order promptly arrived well packed and as described. You can always rely on Kevin to state the true condition of an item where other suppliers describe them as 'mint' and they are far from it.

Ian of Portland
15/04/2017

Coaches arrived very quickly and extremely well packed,another great order from TSM,look forward to future orders arriving.

Alasdair of Havelock North
13/04/2017

Rails arrived safely. In excellent condition. Well packaged. Easy transaction.

Chris of Kidderminster
13/04/2017

Another excellent buy from Stationmaster Kevin - an early and scarce Bing Gauge 0 small Country Station circa 1920 in very good condition. The Period fence Adverts are a delight. Superbly packed and delivered very quickly.

Frank of Chicago
10/04/2017

Hi Kevin,
The Bing crane is a lovely piece, and it arrived on time, safely packed. Just another of your characteristically professional jobs - well done!
Frank

Roy of Toronto
10/04/2017

I am extremely pleased with the Marklin station I just purchased. It is a keeper. From Roy, Toronto Canada.

David of Otley
09/04/2017

My purchase was dealt with promptly, the carriage was packed carefully and arrived safely. It is one of several satisfactory transactions with TSMRs and I will certainly be doing business with them again.

Graham of Pontefract
08/04/2017

The points are excellent, just what I wanted. Thanks for the safe packaging and very speedy delivery

Lee of Morley
08/04/2017

Just a quick thank you to Kevin, who purchased some items from me. The transaction went very smoothly, and would fully recommend the Station Masters Rooms if you have items to sell.

Richard of London
07/04/2017

All brilliant and efficient, thank you.

Richard of Rochdale
06/04/2017

Super fast excellent service. Cheers Richard.

John of Andover
04/04/2017

Kevin & Co always do a fantastic job he courteous and helpful which makes it a pleasure doing business with' TSMRs', and the packing and attention to detail is' First Class'.

Katherine of HASTINGS
31/03/2017

Ace Trains coaches received today. A bargain price for a mint condition item! Well packed and very fast delivery. Thank you!

David of Wantage
31/03/2017

Excellent service. Good communication and fast delivery of well-packed items.

Chris of Pelaw Main
30/03/2017

Recently received ACE "Evening Star" & Darstead A4 "Silver Link".

Evening Star arrived with the outer white wrapper box torn, possibly by "Customs" as you could see that it had been opened and labelled resealed. (Loco itself was OK.)

Silver Link arrived in fine shape - OK.

Gerald of Frankfurt am Main
30/03/2017

As always, I got from Kevin beautiful locomotives and coaches with a super fast and all excellent service! Many thanks, Gerald

Albert of THORNTON-CLEVELEYS
30/03/2017

Hello K. I am so sorry. It is very easy to forget when one has bought directly. In truth I have had numerous domestic distractions but these are not an excuse for neglecting good manners. I am delighted with the bogie. It is exactly what I hoped to come by as a spare. It goes withouit saying that I did not expect to be otherwise than pleased. That has been my regular experience with items I have purchased from The Station Masters Rooms over the years. I will continue to watch your lists with great interest and anticipation. Thank You and My Very Best Wishes, Bertie (I.D. Known) 1718hrs. 30.3.2017.

Paul of Hale Village
29/03/2017

Item as described , delivered on time and well packaged, what I've come to expect from Kevin at the stationmasters rooms.

David of Otley
28/03/2017

Excellent service. Coaches arrived quickly and well packed. Thank you.

David of Otley
28/03/2017

Goods arrived well packed and speedily. Perfect internet service. Thank you.

Richard of London
25/03/2017

The. locomotive arrived by special delivery before 0800 this morning. I am delighted with its condition, and found your despatch arrangements first class. I am a very happy customer!

Michael of Ramsey
22/03/2017

Hi Kevin
As ever, I am perfectly happy with your service and promptness. No complaints at all.
Best,
Michael

Gregory of Inverell
21/03/2017

Item was expertly packed and as a consequence suffered no damage in transit. I am very happy with purchase and the state in which it arrived. Thank you Kevin.

Raymond of Palmdale
21/03/2017

Points arrived in good condition, as usual. Many thanks.
Ray.

Peter of Moncontour
21/03/2017

Many thanks as always for the excellent high quality locos...the total I have received from you is now 49 wonderful locos..... Your professional packing always ensures the items arrive to me here in France in perfect condition...I am really pleased I switched to 0 gauge as the latest ACE locos and rolling stock really are first rate.......looking forward to the Staniers next......

Ted of Newport
20/03/2017

I have been completely satisfied with the purchases that I have made. I can't believe how fast the shipping is from the UK to the USA. The professionalism and customer service is fantastic.

Ted, happy steamer in USA

Chris of Kidderminster
20/03/2017

A very good Bassett Lowke Southern Railway Super Enterprise, very well packed and delivered within 24 hours. Boiler checked and found to be steam tight and in excellent condition. A new boiler water level screw manufactured and some washers replaced. Loco appears to have not been used for some years and as a result there is a build up of hardened steam oil in the lubricator, cylinders and valves which is preventing the loco reaching its full potential. Once these deposits are removed 851 will be fully capable of gaining time on the Atlantic Coast Express non stop run to Salisbury. An extremely pleasing acquisition.

Stephen of Lowestoft
20/03/2017

Hello Kevin

My latest purchase was the ACE Trains A3 'Windsor Lad'
The model looks even better than your photographs showed, haven't had a chance to run it yet but I'm sure that will be fine.
Customer service and communication were excellent as usual and I'll be back for more as funds permit,
Best Regards
Stephen

Chris of Kidderminster
14/03/2017

Another excellent Darstaed 6 wheel Van at a very competitive price from the Stationmaster. Very well packed and delivered quickly. Kevin's Service is always top notch and it is a real pleasure to buy items from him. .

Eric of Liverpool
13/03/2017

Good service again from a recommended seller. Items well packed and despatched promptly. Good communications

Arlin of Mansfield
08/03/2017

Dear Kevin

Both times I have ordered from your firm the merchandise arrived in the U.S. within 4 days from ship date, well packed and no damage.

You have the best website for collectible trains, easy to navigate and the descriptions and photos accurately describe your stock. It's great to know that I can order with confidence from half way round the planet.

Regards,

Hugh Chauvin
Fort Worth, Texas USA

brian of rugby
03/03/2017

Thanks Kevin. LMS coach arrived safely. Very pleased!
Very well packed & exactly what I wanted.
Many Thanks. Brian.

Michael of buddina
01/03/2017

The ACE Southern EMU arrived in very fast time to Australia. Another excellent purchase from the Stationmaster's rooms Regards Michael

Chris of Kidderminster
28/02/2017

Another excellent Gauge1 item from E Bay's Top Railway Dealer. Superbly packed and delivered within 24 Hours. It doesn't get any better than this !!!!!!!!

Nigel of Stafford
28/02/2017

Prompt delivery, well packed and in excellent order

Gibson of LONDON
25/02/2017

Delighted with my purchase. Now looking for ACE United Dairies Set.

Toby of Floriana FLN
24/02/2017

I live on the island of Malta, and now have a fairly good collection of O Gauge. I have picked up a number of rare pieces over the years from Kevin and have never been disappointed.

The prices are reasonable, and the service is second to none. I do not hesitate to highly recommend The Station Masters Rooms.

Many thanks,

Toby Ross.
Can be published.

Richard of Rochdale
21/02/2017

Super fast excellent service. 100%. Thank you. Cheers. Richard

DAVID of Tetney
18/02/2017

Hi Kevin,
The railcar arrived safe & sound. It is an attractive livery and runs well. The parcel was very well wrapped (as usual) thanks very much.

David - Lincolnshire.

John of Wincanton
16/02/2017

Hi Kevin,

Wagons arrived on time as promised, Very pleased with them and your usual excellent service.

John from Wincanton

Roger of Ingatestone
15/02/2017

Well pleased with the Pullman Brake Coach. I have purchased a number of items over the past few years and I am pleased to say your customer service is as good as ever.
With Thanks.

Peter of Cheddleton
09/02/2017

Arrived this morning - delighted with purchase as always. Thanks a million.

Peter

Les of Haslemere
02/02/2017

Excellent!
Thanks

david of billericay
01/02/2017

Many thanks for your superb service the lamps arrived here at the speed of light!!

John of Dover
29/01/2017

a pleasure to do business with you. Delivery in 23 hours. Condition as described. Loco ran very well and admired by all club members. Thank you.

Keith of North beach
12/01/2017

Hi Kevin
Parcel has arrived already, fantastic service thanks very much will be looking forward to placing another order in the future.
Cheers Keith

Philip of Christchurch
12/01/2017

Hornby clockwork locos received in wonderful condition as always from this well respected and trusted supplier.
Always friendly service and quick attention and dispatch to orders received.
Goods are always impeccably packed and received within the stated timescale.
A thoroughly reliable, trustworthy and recommended supplier of quality Hornby Clockwork items that are becoming more and more difficult to source in such good condition as Kevin supplies.
Many thanks for excellent service over several years.

Adrian of Wellington,
11/01/2017

Hello Kev.,
Two Bing L&NER coaches arrived just fine.
All as represented, fast service.

Thanks,
Adrian.

Norman of Sutton Coldfield
10/01/2017

Thanks, Kevin, for another immaculate model and box, and efficient delivery. Everything was packed so thoroughly that it travelled perfectly. What magnificent tin-plate models these are. My father would not have believed the manufacturing improvement since his pre-war Hornby 4-4-2 Tank and 4-4-2 Castle

Graham of Toftwood
10/01/2017

Many thanks for the items I ordered. Brilliant packaging and well worth the money. If you happen to have wagon brake assemblies (I have a couple of wagons which has those bits broken) please let me know. I really need two complete sets.

Many thanks again.

Graham Sullivan.

Katherine of Hastings
10/01/2017

Very easy transaction and excellent communication with seller. The two Ace locos arrived the day after posting and were in superb condition! Really beautiful models!
Thank you Kevin!

stephen of matamata
10/01/2017

WOW. VERY WELL PACKED,SUPER FAST DELIVERY TO NZ
BUY FROM THE BEST & THIS IS WHAT YOU GET WOW WHAT A BEAUTIFUL
YORKSHIRE . REALLY REALLY NICE
ITS AS IF THIS WAS MADE YESTERDAY IN THE HORNBY FACTORY
THE CONDITION WOW
BUY FROM THE BEST & THIS IS WHAT YOU GET

Malcolm of Edzell
10/01/2017

Very pleased with all the locos,and the goods van, quick deliveries, and well wrapped,will be buying again,many thanks,Malcolm.

Keith of Wolverhampton
06/01/2017

I cannot fault the service or the quality of the equipment I have received.
Advice has come freely and without delay.
Many thanks for everything.
I would recommend without any hesitation

Regards
Keith

Ronald of Oldham
05/01/2017

Excellent postage excellent train excellent deal. Very happy Thank you Kev. I very happy. Will buy more from you again and again. Regards Ron

William of Broadstairs
05/01/2017

Delighted with loco Royal Mail was very efficient and quick. I have put a Southern transfer and number on the tender and ordered a Lord Nelson transfer. It looks v good
Regards and thanks Bill

Richard of Rochdale
24/12/2016

Super fast excellent service. Absolutely delighted.

Robert of Windsor
13/12/2016

Coach arrived this morning. Great service and packaging. Thanks.

Alasdair of Havelock North
08/12/2016

The service is second to none!
My hiccup with an engine was promptly attended to
Goods well protected in transit to New Zealand

Raymond of Palmdale
29/11/2016

Received my latest the ACE Celebration Class 4 4 0 in excellent condition and faster than a letter using Royal Mail and United States Postal Service would take. What a bargain!

Graham of Pickering
25/11/2016

Hi Kevin and Diane

Parcel safely received, as usual impressively packaged. You must be a great blessing to bubble-wrap manufacturers! The locomotive was a joy to wind up and send around my layout in preparation for the arrival of my grandchildren.

Another great purchase. One again, many thanks.

Graham

Chris of Kidderminster
17/11/2016

I confirm receipt of the Ace spare Tender for my live steam West Country Loco Project. Superbly packed and delivered very quickly - usual first rate Service !! Just had to reprofile the poorly shaped single link coupling - pity Ace and Darstaed Couplings are so toy like..

Bill of Broadstairs
15/11/2016

Service and quality of goods first rate. Delivery by UPS very efficient . Keep mrpsted of offers etc Bill

Brian of Bolton
10/11/2016

Excellent service on the phone and delivered safely having been brilliantly described on the web site and packed superbly. I am delighted once again with my purchases and the way my call was dealt with by Diane. Many Thanks, Brian

David of Swansea
10/11/2016

Ordered by phone. Prompt and entirely satisfactory service.

Marius of Hoorn NH
09/11/2016

Thank you for the quick sending of my order. I received it this afternoon in good order!

Philip of Dereham
08/11/2016

Just received the early windsor station.
Absolutely superb, worth every penny.
Really prompt delivery with helpful and friendly customer service.



Many thanks phil.

John of Bristol
01/11/2016

Excellent service. The whole process from order to delivery was fast and efficient. A particularly well-designed website.

John of Horncastle
24/10/2016

kevin you are a pleasure to deal with.

Tim of Welshpool
19/10/2016

A really excellent loco, exactly as described, also very impressed with the packaging and speed of delivery, thank you

Peter of Hereford
13/10/2016

As always, excellent service from you! Items arrived very quickly and as expected were exactly as described. Hope to support you again in the near future.

Peter of Cheddleton
06/10/2016

Ace Teak ' Flying Scotsman' buffet car arrived safely to-day.
Many thanks again Kevin for another wonderful addition to my modest but growing collection.

Chris of Kidderminster
05/10/2016

Excellent Bassett Lowke item delivered very quickly. Top Marks.

Brain of Monte Vista
03/10/2016

A Superb service.

Tony of West Looe
28/09/2016

Hi Kev
My Ace 9F Evening Star arrived on Tuesday as promised just two days after you announced it had arived from Ace Trains. Great service, beautiful engine. Many thanks.
Tony

David of MILTON
27/09/2016

Quick delivery. Item exactly as described very well packed, hope to do business with you again in the near future.

Brian of Adelaide
26/09/2016

Delighted with the items supplied. Well packed and arrived promptly. Brian, Adelaide, South Australia.

Donald of Baschurch
23/09/2016

Hi Kevin
Coaches arrived, safe and well, in excellent condition exactly as described. Once again, exemplary service from an exemplary dealer, very highly recommended. Many thanks
Regards
Don

Austin of Milton Keynes
22/09/2016

First class company
First class service
What more could you want
Austin

Les of Haslemere
17/09/2016

Excellent service - recommended

Nick of Botesdale, Diss
06/09/2016

I have now used The Station Masters Rooms Website a couple of times, and would like to thank Kevin for his very professional approach, he replys straight away to emails, describes his models accurately, delivers items very quickly and extremely well packed.
I would strongly advise anyone looking for this type of scale model to use Kevin's site, you will not be disappointed.
I am sure I will be back many times in the future.

John of Merredin
31/08/2016

highly recommended seller super fast and efficient service once again thank you all

Keith of Northampton
25/08/2016

Perfect product and match. I am delighted. Only you could have done it, Kev. Many thanks, Keith

David of WOODBRIDGE
23/08/2016

The O Gauge Stork Leg loco and tender arrived at 8 this morning! Wow what a fantastic service and what a great little loco, I'm very pleased with it,can't wait to get it running and many thanks for the great service you provide Kevin.

John of Merredin
19/08/2016

Very satisfied with my purchase ,Fast shipping to australia ,and item a described , 100 % EXEMPLARY SERVICE-- THANK YOU VERY MUCH KEVIN -- will buy again ,and highly recommend THE STATION NASTERS ROOMS to any one considering buying..you wont be disappointed

Grant of Christchurch
18/08/2016

Really great item. Excellent packaging. A nice addition to my railway.

Adrian of Parafield Gardens
10/08/2016

Hi Kevin. thankyou for going well out of your way again to make this purchase as easy as possible and delivery transparent, safe and fast. You have a vey satisfied customer.

Harry of Forfar
10/08/2016

Bullied Pacific Padstow, arrived yesterday in your usual good timing, well done Kevin. Regards Harry,Forfar.

Peter of Cheddleton
05/08/2016

Hi Kevin,
Hornby tender arrived yesterday as arranged. Very pleased, always nice to do business with you.

Regards
Peter (from Cheddleton)

Chris of Kidderminster
30/07/2016

Darstaed LBSC 6 wheel Van has arrived. Stunning quality item. Very fast delivery and very well packed as is normal with the Stationmaster !! Top man - Kevin !!

Dave of CAUSSADE
29/07/2016

Hello Kevin,Very pleased as usual with the description of the wagon,well packaged and prompt service,pleasure to do business. Regards Dave

Andreas of D- 35415 Pohlheim
28/07/2016

Thank you very much for the good packaging and short delivery time. I am really happy to get this amazing tiny little locomotive from you. the condition is like mint, just as you wrote in the description. Clockwork is OK and my daughter and I spent a wonderful time playing on the floor with a track of all the old maerklin 1 gauge we have (nearly 30 pieces). Next project would be getting an 2 axeled trailer with "bassett lowke" or "city of birmingham" inscription or mustard traffic or something typical british market special from 20ies or 30ties. We just save money for next challenge. My opinion is getting less things in good condition is better than collecting a lot of things in sad condition.
Every time I pass the little loco on top of our piano I´m happy. My daughter too. So it was worth to pay such a lot of money therefor... Thank you. Greetings from Pohlheim. Andi Husar

Dave of Trinity Fields
21/07/2016

Thanks Kev. Extremely pleased with the loco.,all as described, good communications and fast delivery. Many thanks, Dave.

stephen of matamata
14/07/2016

SECCOTINE STICKS WOW,WHAT A BEAUTY.THIS WAS THE LAST IN THE SET TO BUY
WOW .BUY FROM THE BEST,THIS IS WHAT YOU GET.
L M S INSUL MEAT WAGON IN JUST GOOD NICK ORIGINAL ORDER ,HAVE 8 OF THESE
JUST SO NICE
VERY WELL PACKED. CHRISTMAS CAME EARLY HERE CHEERS +++++++++++

Raymond of Palmdale
14/07/2016

Rails arrived safe and well and faster than I thought possible. Now a winter evenings job to add centre rail to curved clockwork parallel rails to electrify.

Robert of RD 1 Levin
05/07/2016

Hi Kev
The two early Hornby MR coaches arrived safely today. As always well packed and promptly delivered. They have cleaned up well. Pleased with them.
Regards
Bob Smyth

Peter of Cheddleton
05/07/2016

Flying Scotsman body shell arrived this morning. Very prompt.
Absolutely delighted with quality of this model. Can now rebuild my existing Flying Scotsman and make it a model to be proud of.
A pleasure to do business with you again, many thanks.

Peter Dalley

Pierrehumbert of La Chaux-de-Fonds
03/07/2016

Nice wagon fast transaction,thank you

Austin of Milton Keynes
03/07/2016

Having used The Station Masters rooms several times I have found that Kevin and his team go out of their way to help you anyway they can
Austin

Tony of West Looe
27/06/2016

Hi Kev
Have received 3 orders from you in recent weeks. All arrived in perfect condition as usual. The Darstaed coaches, 0-6-0 tank and Ace wagons have added to my fast growing O gauge collection. Look forward to future purchases from you.
Many thanks
Regards
Tony

Mike of Southport
25/06/2016

dear kevin
thank you for the Hornby loco
well packed
happy I am
regards
mike

Stuart of Canterbury
23/06/2016

Hi Kevin,Loco arrived today very well packed as described I am very pleased as always with your parcels.Many Thanks!
Stuart.

Ian of Goodwick
21/06/2016

The Bramham Moor arrived this afternoon. A stunning loco as described, packed to perfection. Will be back again.

Peter of Salcombe
21/06/2016

LMS coach arrived safely today, just magnificent, better than I imagined it would be. Runs very well on my coarse track with my other LMS stock. I only discovered your website the other day but I will definitely be a return customer as the budget allows. Many thanks again for an excellent and speedy service.

John of Stockport
20/06/2016

Hi Kevin. The three items ordered were superbly packaged and arrived very promptly. Thanks for your excellent service.
Nick,
Stockport

Stuart of PRESTON
10/06/2016

Hi Kevin loco arrived Thursday OK thanks a lot. Len mills toad me 9f not out till August.
thanks Stuart.

Donald of Baschurch
25/05/2016

Models arrived, safe and sound, and in superb condition. Exemplary service once again. Very highly recommended. Many thanks Kevin
Regards
Don

stephen of matamata
16/05/2016

WOW WOW WHAT A BEAUTY,SO BEAUTIFUL MINT IN A BOX. WOW
BUY FROM THE BEST,THIS IS WHAT YOU GET A MINTER ,WOW
SUPER FAST DELIVERY TO NEW ZEALAND & WELL PACKED
MANY THANKS

Raymond of Palmdale
11/05/2016

The Darstaed 2-6-2- that I ordered arrived on time and without damage. It's almost a work of art as well as a beautifully made model of a steam engine. Thanks to this site we're able to browse through the products of many manufacturers from the present to almost a century ago. Even Gamages of London from 60 years ago couldn't match the variety that Kevin is able to provide. Many thanks Kevin!

Michael of YEOVIL
07/05/2016

great service again kevan ,wagons in siding now look great, will buy again form you.

John of Wincanton
06/05/2016

Hi Kevin,

Locos arrived safe and sound. Both were in excellent condition, particularly the N2 which I've been after for some time. The LMS 08 was one I haven't seen before and it's simple construction lends itself very well to conversion to 2 rail should I so wish.
So, very pleased with both of them and the usual excellent service. Well done once again Kevin.

Cheers

John of Wincanton

Chris of Kidderminster
06/05/2016

The Ace EMU Power Coach and Trailer arrived very quickly, extremely well packed as usual !! Both items in mint condition. Top Marks, Kevin.

Will of Seattle
01/05/2016

Another great order received and enjoyed completely! Such quick and amazing service as always.

Edward of Bristol
28/04/2016

The product is excellent and so was the service that very promptly actioned delivery.

Paul of Ilchester
28/04/2016

Recieved Hornby Princess Elizabeth, Very pleased Thankyou !
Very pleased with your best offer as well, made a big difference !
Thankyou very much !

James of Ipswich
21/04/2016

Thanks for such a well-packed order, there was absolutely no way any of the items would have been damaged in transit! And thank yo too for the selection items, your help was much appreciated. I look forward to doing business with you again.

Raymond of Palmdale
08/04/2016

Received the Darstaed coaches yesterday. Excellent fast service and I seem to be more pleased with each succeeding purchase. Well worth the money! Well done Kev and team!

Brian of Bolton
05/04/2016

Kevin, Parcel safely delivered and as usual extremely well packed and protected for its journey by courier. Loco unpacked and I am delighted with its excellent condition as described on the web site. It has just had a short run and is working well. Vans also in excellent condition. Thank you very much once again for your superb personal service.
Kind Regards
Brian

David of Stourbridge
31/03/2016

Have used the supplier several times. Each time a very easy and speedy response, with good email communication and order update. Items are well packed and individually wrapped in tissue. All goods are of very high quality with honest and genuine descriptions.

Donald of Baschurch
28/03/2016

Hi Kev
The Coach arrived safely and in excellent condition. Superb service yet again, many thanks
Don

Roy of Toronto
25/03/2016

Kevin,

I received the vintage Hornby locomotive yesterday. I am very pleased with the locomotive and I will be back to purchase more items in the near future.

Joe of Gatley, Cheadle
24/03/2016

Very pleased with purchase, rapid service, delivery and a splendid website!

Brenda of Alton
23/03/2016

Brilliant service as always. Very speedy delivery, extremely well packed.

John of Nottingham
21/03/2016

The Atlas track arrived safely this morning, well packed as usual, thanks Kevin.

Regards, John.

Robert of Boston
17/03/2016

Excellent service ,friendly staff and willing to haggle which makes the transaction all the more enjoyable plus the items are first class .Look forward to dealing with you again soon.
All the best ,
Bob Woodhouse

Hugh of Condorrat
17/03/2016

Hi Kevin .The coach I ordered arrived this morning fast delivery and well packed .This Is the fifth coach I have ordered from you . the o gauge coaches have all been \n a good condition and very good condition at the lower end of price scale .I will continue to purchase more items from you your service Is first class .Regards Hugh Neilson

Chris of Kidderminster
15/03/2016

The tinplate automatic level crossing with flashing lights arrived today. Very well packed and in excellent condition. After adjusting the tension spring works perfectly. Nice one, Kevin !

Roy of Toronto
15/03/2016

Kevin,
Thanks for the prompt shipping. I am looking forward to receiving the locomotive.
You have an excellent site with many great collectibles.

Engelbert of Overath
12/03/2016

Dear Kevin,
the old Bing loco arrived yesterday in good condition and is still put in her new station. I thank You and all involved membersw of Your team for an excellent and fast service. I'll further watch Your offers and may be there is an other interesting piece .
Best regards
E.Jux

Mike of Southport
10/03/2016

many thanks for swift posting
packing superb regards mike

DAVID of Tetney
09/03/2016

Hi Kevin,
Just received the A3. Brilliant loco with your usual superb service. It is a pleasure dealing with you - more to come I am sure.
All the best,

David White, Lincolnshire.

Tony of West Looe
08/03/2016

Hi Kev

You were right, the new Darstaed A4 Hi rail is absolutely stunning. Loco arrived to-day in immaculate condition being packed to your usual high standard. A pleasure buying from you as always.
Regards
Tony

Anthony of Jamaica
05/03/2016

Hi Kevin,

Received my Hornby LNER tank engine and I love it. This is my first Hornby. I can't believe I received it so quickly from the UK. Sometime it takes longer to receive packages from the U.S. West Coast to New York.

Anyway, thanks for the prompt shipping, great communication and beautiful loco.

Regards,

Anthony Devenuto

Tony of West Looe
05/03/2016

Hi Kev
Many thanks for your swift despatch of my Darstaed coaches. So pleased with them I ordered a second set straightaway. Then I noticed you had the new A4s in so bought one of them as well, can't wait for delivery next week. Thanks for your help and advice with the coaches brilliant service from you as always.
Best wishes
Tony

Den of ANDOVER
04/03/2016

Thanks for your prompt and efficient service, I am very pleased with the items. Always a pleasure
dealing with you.

Den.

Hugh of Condorrat
04/03/2016

Hi Kevin .Your packing and delivery is first class .The coach I ordered arrived this morning your service is very good . .Regards Hugh Neilson

Nick of NORTHAMPTON
03/03/2016

Thanks again Kevin, service as good as ever having spoken with you and sent payment your Thursday delivery was as per your promise. Coaches were superbly packed and as expected were true to photos. A pleasure to be a customer, would recommend to anyone as a top supplier.

stephen of matamata
03/03/2016

SUPER FAST DELIVERY. DO YOU JUST LIVE AROUND THE CORNER FROM ME HERE IN NZ. YAHOO. TRACK HAVE ALL PINS,VERY CLEAN TRACK . MANY THANKS. WILL BUY
AGAIN

Chris of Kidderminster
03/03/2016

The Aster Gauge 1 Schools arrived safely. Superbly packed as all your items are. In excellent near mint condition with the added bonus of a professionally installed boiler fill system with water tank and hand pump in the tender so the loco can operate continuously. Top marks, Kevin !!!

David of Stourbridge
03/03/2016

Excellent service and communications with speedy response times. Items very well packed and arriving within 3 days of ordering.
The O guage vintage items all in good-to-excelent condition, even at the lower end of the price range, on both rolling stock and locomotives, all with accurate and honest descriptions.

John of Wincanton
25/02/2016

Hi Kevin,

Just received my ACE LSWR M7 loco, beautiful model, expertly packed and swiftly dispatched as promised. Excellent service as usual.

Many thanks

'John of Wincanton'

Claire of North Petherton
23/02/2016

Kevin of Stationmasters rooms, has been most helpful with regard to this purchase.
This locomotive, a Hornby Electric Schools class, will be the sixth Schools class to run on our exhibition layout, "Templeford". This was without doubt our late father's favourite Hornby locomotive, and maybe his favourite locomotive on the full-sized railway as well. We found evidence that he was in the process of constructing a sixth, as we found a School's body and tender in his collection, but we sold those to help finance the renovation of Templeford .
With six children, it seemed only right that there should be six Schools class, several of which have been repainted in renamed, so therefore we have (apart from Eton,) Harrow, Malvern, and Sevenoaks, all places with which our parents were associated. This one will be renamed Blundell's, partly in recognition of the fact that one of our grandfathers came from Tiverton.

Stephen of San Marcos
19/02/2016

Thanks Kev. Looking forward to receiving both items. I will let you know when they arrive. Keep me in the loop when any interesting accessories come out either in "O" or standard guage.
Steve

Ken of WIRRAL
17/02/2016

Thanks Kevin for prompt order processing. Bassett Lowke's Princess Elizabeth arrived Monday very well bubble wrap packaged and condition exactly as stated in your description (which is always a concern when buying not physically viewed item). I would feel comfortable ordering from you again
Ken

Broder-Heinrich of Museumstraße 34
03/02/2016

Thank you very much. It was great pleasure this morning to open the parcel. It was a very fast transport. It's all o.k. and a very fine item.

John of Warminster
22/01/2016

Dear Kevin , thanks for immediate attention . Item just what I wanted and expected . Very good description and photos , packing.and post . I will look forward to next time . John I .

Hugh of Condorrat
13/01/2016

Hugh from Condorrat .The coach which you put on reserve for me arrived today very well packed . I would like to thank you for putting It on reserve for me as I was a first time customer, but I hope to do more business with you in the future .

Richard of COLOMIERS
08/01/2016

Fast despatch and careful packing. Very pleased with this purchase and hope to do business again.

Terry of Coventry
06/01/2016

As described, very well packaged and very fast dispatch. Excellent trustworthy seller
Thank You.

Paul of Ramsey
06/01/2016

I ordered 2 items, I got them for a very good price, Both items were packed extremely well an excellent service cannot Fault anything, will defiantly use again Many Thanks.

Graham of Pickering
06/01/2016

Yet another great item, exactly as described. Carefully packed, and posted as requested to avoid Christmas period. Excellent service and a great website. Thank you Kevin!

Alan of WIRRAL
31/12/2015

Hi Kev, My two 0 gauge wagons (my first -I'm a newbie) arrived today in great condition. Very happy with them. Great service, fast and goods well packed. Thanks also for your helpful email during the process. Will no doubt be placing further orders.

All the best, Alan

Will of Seattle
21/12/2015

I've always been amazed by the quality of the products and service provided. Thanks so much for all that you do for those interested in the hobby.

david of shoreham by sea
18/12/2015

Many thanks Kevin. Item is exactly as you described it so I'm very happy..

Richard of Pevensey
16/12/2015

Cheers Kev, great service as usual. Thank you & Merry Christmas.

john of Bexley
16/12/2015

Kevin and his team really are terrific - I love how everything is photographed so well, and very quick despatch after choices are made and paid for. A delight to deal with - thank you for your service!

Malcolm of Leicester
15/12/2015

Hi Kevin. I have only the highest praise for the way my order was dealt with. The loco arrived today well wrapped and in perfect condition and it surpasses my expectations. The tracking number was easy to follow and UPS left the parcel as requested. I look forward to dealing with you again in the future

Kind regards
Malcolm brown

Donald of Baschurch
09/12/2015

Hi Kevin
Models arrived safely in excellent condition and very well packed. Excellent service once again, thank you. Thoroughly recommended.
Regards
Don.

Edward of Vancouver
06/12/2015

Hello from Vancouver, British Columbia, Canada. The service was better than Canada or the USA. All items were as advertised, and the packaging good. I like the use of fragile marking tape. The down side is our Dollar exchange is so low ! I wish you all good luck.
Regards, and best of the season..........Eddie

Donald of Baschurch
24/11/2015

Once again, superb service from this excellent efficient dealer. A pleasure to do business, very highly recommended.

Andreas of 5034 Suhr
23/11/2015

Delivery was perfect. Item in just the condition as it was mentioned.

Tony of West Looe
17/11/2015

Hi Kevin
My order arrived this afternoon as promised. It was expertly wrapped and arrived in excellent condition. The Ace loco is beautiful wish I could buy another straightaway. Look forward to buying from you again in the near future.
Best wishes
Tony

hugh of west calder
04/11/2015

Good service well packed many thanks.

Michael of Sheffield
27/10/2015

Great service .Got to the best supplier i have used'
Always good quick service.

Christopher of Nr: Ledbury
24/10/2015

As always a first class service, first class items and very well packed.
Have bought from you several times and will continue to do so.
Very highly recommended

Michael of YEOVIL
12/10/2015

thank you very much keven,great service,nice packing,and wonderful goods.will buy from you again.

Elaine of Silverstone
08/10/2015

First time user...brilliant communication and fast delivery...you have another long term customer

John of Wincanton
07/10/2015

Hi Kev

Many thanks for the two combined orders. They arrived as promised yesterday exactly as described. Excellent service as usual.

Kind regards

'John of Wincanton'

john of dereham
02/10/2015

As always, impeccable service and a bargain, to boot!
John, DEREHAM

Nick of NORTHAMPTON
24/09/2015

Loco arrived as promised this morning, beautifully packed it took me nearly half an hour to unwrap it! Loco in pristine condition as described and seen on the excellent website. Thanks for the pleasant buying experience Kevin.

Martyn of Southampton
24/09/2015

Item received very quickly and very well packed, thank you.

Michael of YEOVIL
23/09/2015

Very you very much for the great service keven, very well packed and a nice talk on the phone got it spot on.will buy again.

Hans of Celle
19/09/2015

Excellent
Many thanls

Peter of Nieuwerkerk ad IJssel
12/09/2015

Another great deal. Nice item. Smooth, quick transaction. Just great!

Geoff of PRESTON
09/09/2015

Absolutely excellent service once again, Station Masters are an outstanding source of fine and vintage rarities.

Regards,

Geoff

Frank of Chicago
08/09/2015

Many thanks Kevin - the Exley now resides behind a pristine 1937 cw Princess Elizabeth. The coach arrived in lovely condition as usual, and it was a bargain to boot.
Frank
Chicago

Broder-Heinrich of Museumstraße 34
03/09/2015

Hello Kevin, thank you very much. The parcel arrived today the museum. I hope, I can find this year another item in your beautiful internet shop.
best regards from Germany
Broder

Terry of Coventry
02/09/2015

Order No201508280700407
J22687 Bassett Lowke O Gauge BR Ex LMS Stanier Mogul RN 42981 Live Steam Boxed

Hello Kevin,
Just to let you know that I have received this brilliant locomotive and I am very pleased with it.
Fully and carefully packaged ensuring it arrived exactly as it left you and super fast delivery by UPS.
I shall definately be coming back to buy from you in the future.
Very professional service all round.
Take care,
Terry.

Geoff of PRESTON
02/09/2015

Excellent service yet again regarding quality of goods, packaging & delivery. In terms of Station Masters as a dealer, I particularly like the range of photographs that are provided for each product, one has a perfect view of what one might be buying, unlike some other websites.

Malcolm of Sprowston
30/08/2015

Complete satisfaction as always. Excellent item well packed and swiftly received,
Highly recommended.

Mark of Southport
27/08/2015

Very, very good at everything, from the discussions over the phone to the friendly and very professional attitude across all aspects of the service. This is one of several transactions I have had and they have all been excellent.

Malcolm of Sprowston
25/08/2015

Excellent items well packed and promptly received.
Faultless service that I wholeheartedly recommend.

John of Bournemouth
25/08/2015

Engine shed safely arrived! Extremely well packed, excellent service altogether. You have a very satisfied customer.

Peter of Brasschaat
24/08/2015

Immediate answer on questions and offers. Very Good delivery. Correct and good item delivered in less than a week!

FAO Lesney of Haslemere
23/08/2015

Excellent - thanks

Michael of YEOVIL
20/08/2015

keven you have done it again. Very good service and great packing thank you very much.

Edward of Lexington Park
19/08/2015

I am extremely happy with hoe my deliveries were handlied. You work with me because you have done so well since 2006. As a Darstaed Authorised Dealer, I just want to make my customers happy and you have done that. Thank You, Sincerely Mr. Edward Cognazzo

Geoff of PRESTON
19/08/2015

Excellent service accommodating my requirements for delayed dispatch, the goods arrived right on time. Also well packaged and the contents were in perfect condition.

Regards,

Geoff F

P.S. If you can persuade ACE to make a 'Series 2' Gresley A3 to the standard of the Britannia I'm sure you would be inundated with orders!!

John of Wincanton
14/08/2015

Hi Kevin,

Order received precisely as promised, excellent service as usual.

John of Wincanton

patrick of FARNHAM
14/08/2015

Great service Always nice to talk trains

Michael of YEOVIL
12/08/2015

Well done again kevin. Well packed as normall by a very good shop

George of Burnham-on-Sea
11/08/2015

First-class friendly and helpful service. Purchases are always very well packed and wrapped in tissue paper (in which I keep them) and sent quickly. It's always a pleasure to deal with Kev at The Station Masters Rooms.

Chris of Kidderminster
11/08/2015

Excellent Carette circa 1909 item. Delivered quickly and very well packed. Top marks - Kevin !!

Michael of YEOVIL
05/08/2015

WELL done, Very Good As Told When The Delivery Would Be.Thanks You

Phil of Driffield
01/08/2015

Rapid communications, item met expectations, well packed, quickly sent. All in all excellent service!

Colin of Lubenham
29/07/2015

Goods all as described, with usual prompt delivery.

Michael of YEOVIL
28/07/2015

very good as listed .

like the quality of the trains. well packed .

Colin of Lubenham
24/07/2015

Excellent service!
Goods as described and well packed.
Fast delivery.

Ken of Leicester
14/07/2015

As always extremely pleased with purchase. Loco arrived promptly and was packed very carefully. Absolute first class service. Thanks very much TSMR!

Joe of Cheadle
13/07/2015

Just the job Kevin! Hope your op. goes well.

Best regards,
Joe

John of Parnell
07/07/2015

Hornby Southern van arrived yesterday in perfect condition, very prompt service.
thank you,
John Horner
Auckland
NZ

Raymond of Palmdale
03/07/2015

Nord Locomotive received intact. As usual extremely pleased with my purchase. Looking forward to running it.

Les of Haslemere
01/07/2015

Excellent - highly recommended

John of Parnell
29/06/2015

Hi Kevin
great service to New Zealand, parcels always packed well and arrive promptly. A great selection of trains. looking forward to my SR wagon
thanks
John

Philip of Christchurch
24/06/2015

What excellent service from TSMR. Excellent condition locos both extremely well packed and very speedy delivery.
Great communication and courteous service combined with willingness to negotiate prices and quality goods makes TSMR No1 for Hornby O gauge clockwork.
Thoroughly recommended and a pleasure to do business with.
Many thanks to all at TSMR

Philip Seager.

Paul of Sherwood
21/06/2015

Good morning Kevin,
Hope you are fit and well and taking the tablets !!!
Thanks for the items, they arrived safe and sound, all well wrapped and boxed up, I have already spent a few hours cleaning up the gauge 1 great fun,
You have a great website that even I can travel through, and a good friendly service, I will keep checking with you on a regular basis to see if any quirky items turn up.

thanks for the excellent service and quick delivery.
Cheers Paul

Donald of Baschurch
17/06/2015

Model arrived promptly safe and sound and in excellent condition. Once again, a very satisfactory service from an excellent efficient company. Will certainly do business again. Very highly recommended.

David of BIGGLESWADE
14/06/2015

Item exactly as listed & extremely well packed - thankyou Kev!

Raymond of Palmdale
10/06/2015

The Drop Link Couplings arrived safely. I live in the US having moved here 37 years ago, and started to collect pre war O gauge Hornby trains some years back once I reached retirement age. I must say that it a boon to be able to buy most of the things that I could ever need or afford from one source. Similarly I know that in the Station Masters Rooms I can trust the source as opposed to buying from a stranger on e-bay. Not the the stranger on e-bay might be out to deceive me but he or she might not have the knowledge that Kevin and his staff have
Best wishes Kev..

George of Burnham-on-Sea
09/06/2015

Always very quick and professional service, and approachable with 'offers' from regular customers. Only once have I bought an item not as described and I'm sure it was a genuine mistake. I've sometimes rung to discuss or make an offer on an item and it's always been a good experience. Not always cheapest, but often very reasonable process, and remember the old Pullman motto, "The quality of service is remembered long after the price is forgotten"

Raymond of Palmdale
01/06/2015

Received the rail clips in good condition. As usual good to do business with The Station Masters Rooms.

Michael of Stockport
27/05/2015

Fantastic model,well pleased,as described a collectors item.Thanks for excellent service,hope to buy again.
Mike

Ian of Crieff
20/05/2015

Absolutely first class service - friendly, helpful and super-efficient. Very highly recommended. Now that I am a customer I will remain a customer, and look forward to future purchases.

My recent order for an Ace Britannia was a pleasure from beginning to end - a great model, carefully packed and promptly delivered.

100% +

Ian.

DAVID of Tetney
20/05/2015

Hi Kevin,
Thanks once again for your superb service. 'Sir William' arrived safe & sound, extremely well
wrapped and is now settled in his new surroundings. I look forward to purchasing further locos
from you as they become available.

anthony of hemel hempstead
19/05/2015

Kevin I am really impressed with the superb service. You took the trouble to phone me in person to query my error in ordering the same item twice. As promised my Water Tower was despatched on the next working day and actually arrived the following morning. What more can I say. I am delighted with the product and your service. Many thanks. Tony

Bob of Thirsk
19/05/2015

Hi Kevin, I have followed you on Ebay in the past but now that I have discovered your web site with its Aladin's cave of goodies I will follow you there. My latest purchase from you has arrived at my sister-in-law's practically overnight. I will be able to pick it up from there in a weeks time. As in the past I am very happy with your service and no doubt you will see me again in the future. Many Thanks. Kind Regards Bob Lloyd

Chris of Kidderminster
15/05/2015

A scarce Bing Gauge 1 live steam loco dating from circa 1914 well packed and delivered quickly. Loco was in excellent condition and only required the main wick on the Vaporiser to be repacked and then worked perfectly. Top marks Kevin.

Gerard of Grabels
12/05/2015

An excellent service for a model safely received and looking as described. And always with a super packaging !

Michael of TRURO
12/05/2015

Have just received my 1st new Britannia O gauge locomotive from The Station Master Rooms, it's FABULOUS the service was second to none and arrived as they said it would, really nicely packed, thank you I will be back for more .
Kind regards Mike

Stuart of Canterbury
12/05/2015

Coaches arrived on time well wrapped as usual in mint condition look forward to the others when they are released, many Thanks to Kev and Team!

David of BIGGLESWADE
10/05/2015

Item extremely well packed & as described - thankyou

John of Wirral
09/05/2015

Kevin, delighted with all parcels now safely arrived. Items as described, carefully wrapped and swiftly delivered. I look forward to new arrivals in the Station Master's Rooms! John.

Michael Alan of Dudley
08/05/2015

very good would use again

Michael Alan of Dudley
08/05/2015

Very good would use again.

Michael Alan of Dudley
08/05/2015

Very friendly . Very helpful. First class service.

John of Wincanton
05/05/2015

Hi Kevin,

Consignment arrived as discussed,.Everything at least as good as description, first class service as usual. Must remember to buy shares in the company which supplies your packaging materials!!

Cheers
'John of Wincanton'

Allan of Gloucester
05/05/2015

Excellent company to deal with and products first class

Robert of Martinez
30/04/2015

Hi Kev,
Arcadia arrived yesterday afternoon looking smart and lovely, thanks to your careful packaging. I will probably be ordering again from you soon.
I really enjoy doing business with you folks.
Cheers,
Roberrt

hugh of groomsport
30/04/2015

Once again faultless and prompt service. Especial thanks for the telephone call.

Raymond of Palmdale
28/04/2015

Items arrived safe and well. Minor damage to one of the buffer beams but nothing that a spot of glue won't correct. It's my opinion (and mine only) that Leeds pre war coaches go better with Hornby engines than do the Hornby coaches. They're not to scale of course but the dimensions seem to fit well with the course scale of the Hornby engines that I own.
I'm very pleased that I saw the 2 Leeds coaches on your site and now I possess a rake of 4. They're few and far between in good condition being wood with paper covering. As usual I'm extremely pleased to do business with you.

Stuart of Canterbury
28/04/2015

Loco arrived safe & sound well wrapped fast service as always,exactly as described a real pleasure to open the parcel.Many Thanks Kev and your Team ! *****
Stuart.

Chris of Kidderminster
22/04/2015

Very pleased to have acquired this vintage item as I have been looking for one for some years. Is in excellent condition and as is usual with the Stationmaster, was very well packed and delivered quickly. Nice one - Kev !!!

hugh of groomsport
22/04/2015

My order was delivered before I received your e-mail to advise me it had been despatched. your service is exemplary. I am sure I will be buying from you again. Thanks.

Frank of Chicago
19/04/2015

I have now purchased multiple items from Kevin and Company, and have never been disappointed in the item's accuracy of description, quality, or careful posting. This one is no exception. Well done!
Frank
Chicago, Illinois

Broder-Heinrich of Museumstraße 34
17/04/2015

Hi, this morning it was a great pleasure to open your parcel. It's all ok. Thank you very much.

Malcolm of Sprowston
16/04/2015

Excellent items well packed and promptly sent. First class service--highly recommended

John of Wincanton
16/04/2015

Hi Kevin and Co,

Another very well executed order and delivery which arrived this morning. Everything was as described except for the reported fading on the LNER coach sides. I think this was due to rather unkind camera lighting rather than any problem with the .sides themselves. So, above expectations - very pleased with everything.

Kind regards
'John of Wincanton'

DAVID of Tetney
16/04/2015

Hi Kevin,

CR coach arrived - all OK.

Regards,

David

gareth of southend
16/04/2015

Website easy to navigate. Great service prompt delivery. Will use again ....

steve of leicester
15/04/2015

Thanks very much, nice Bassett- Lowke loco at a very fare price, quick service well packed.

Joe of Cheadle
14/04/2015

I am delighted with the Hornby 'Lord Nelson' and tender which arrived safely today in good condition due to the excellent packaging.

I was particularly interested to see that I believe the model had been repainted and probably restored by John Metcalfe who had left his signature and date, April 1992, on the underside of the cab. I met John some years ago when I purchased several of his large Hornby 'Colas' and Milk tank wagons. Unfortunately, John is no longer with us but his beautiful restorations will doubtless outlive us all.

Many thanks,
Joe Brown

Chris of Kidderminster
10/04/2015

Excellent items ,very well packed and delivered quickly.

Reinholz of Trier
09/04/2015

Very nice Hornby loco--very fast deal. Thank you very much--

Richard of Pevensey
08/04/2015

Thanks Kev, as always 1st class service & such a great price Signal gantry & Water tower huge discount.
Well done to you

Rick

Roger of Peterborough
06/04/2015

I am very pleased with the Hornby Clockwork Locomotive No.2. & tender. It is in exceptional condition considering its age. The parcel came very quickly on Tuesday morning 31 March, excellent service!. The Loco was well packaged, & I like the original box. Well done The Stationmaster.

Nigel of
02/04/2015

Excellent service as usual. Loco arrived safely and swiftly, and was exactly as described. Many thanks Kevin and the team!

Michael of buddina
29/03/2015

Signal gantry arrived Wednesday 25 March. To receive a parcel from the UK in eight days is excellent. I am very happy with the product and the Station Masters Rooms service is extremely professional.
Many thanks
Michael

John of Wincanton
24/03/2015

Hi Kevin and co,

Loco and coaches arrived safe and sound lunchtime to day. Very well packed, exactly as described, fast and professional service as usual.

Many thanks
John
Wincanton

Joe of Cheadle
23/03/2015

A spledid purchase and a really nice addition to my collection. I look forward to similar purchases in future!

Ken of Leicester
23/03/2015

As before, second-to-none service. Very pleasant to do business with. Extremely pleased with item which arrived safely, speedily and well-packaged. Who could ask for more? Highly recommended!

PETE of BLANDFORD FORUM
21/03/2015

Thanks Kev & Co Fast shipping as usual with some Good items, Pete

Iane of Anstruther
17/03/2015

Great service. Items were as described as to condition.

Sent well packed and arrived on time.

Will do business again.

Jaap of Veenendaal
15/03/2015

very reliable. Made a nice package deal of tracks etc. with some bonus parts.

Recommended!

Donald of Baschurch
23/02/2015

Excellent service, helpful advice, and very prompt despatch. Highly recommended, will certainly do business again.

Katherine of Hastings
20/02/2015

Excellent communication. Loco arrived very well packed, in excellent condition and very fast delivery! A+++++++++

Francis of Longhope
17/02/2015

Excellent description, superfast delivery, well packed too- What more could I want ? Thankyou !

Nigel of Child Okeford
13/02/2015

Thank you for an excellent service. The description of the loco was accurate and it was very well packed for what was a speedy delivery. Well done Kevin and crew!

Alan of Goodwick
11/02/2015

Kevin, All as promised, many thanks, Alan.

stuart of Canterbury
10/02/2015

Hi Kevin, just to say thanks for your prompt service and excellent packing parcel received in perfect condition many thanks as always!
Stuart.

John of Wincanton
04/02/2015

Hi Kev,

Both locos arrived to day as promised. Excellent service as usual, locos fine.

Just seen picks of the forthcoming ACE Coronation coaches, look superb.

Many thanks

John

Garry of Mount Dandenong
04/02/2015

I am always pleased to find and buy Hornby and Bing items on your website. I already have four delightful items from you and now another two are on the way to Australia.
Your website is particularly attractive and easy to use. Other UK websites I have tried, thinking then may offer interesting items for sale, have been disappointing. Not a lot of stock available and not easy to see. When found the items are not well photographed, cannot really get a good look at what one may buy. So any prospective purchase does not proceed. Please keep up the good work!
Cheers,
Garry Bourke

PETE of BLANDFORD FORUM
01/02/2015

A Trustworthy Seller and always send friendly emails. The Packing of items are second to none and always shipped Quickly .Very good selection of O Gauge and lots of pictures to help you make up your mind.

Adrian of Plymouth
01/02/2015

Very many thanks again - pleasing items and excellent service.

ANDREW of OXFORD
30/01/2015

Excellent service in all aspects, thanks. Purchase has arrived safely.

David of ADELAIDE
29/01/2015

Hello Station Master Staff,
Just a short note to advise that the Hornby O coach has arrived and is in good condition.
As I carefully unwrapped the package I'm sure I heard distant steam and tooting.
Now I have to start saving for the Engine Shed!
Best Regards, David.

Dave of CAUSSADE
28/01/2015

Hello Kev Just a note to sayHow pleased i am with the service of yourself and staff.I was particulaly pleased with the recent station purchased great item. All items arrive on time and are very well packeged Pleasure to do business. Best Regards Dave. PS is it possible to visit your next time i am in England?

Edwin of Issaquah
28/01/2015

Have bought numerous items both new and old from Kevin over the years and found in every case the items were as described, shipped promptly and shipped securely.
Very satisfied with the service.

Fred of Driehuis
27/01/2015

Smooth and very fast international transaction, Thank You

Colin of Southampton
23/01/2015

Delivery on Wednesday as planed.
Many thanks Kevin.
Best regards,
Colin.

Don of Pluckley
22/01/2015

Easy transaction, speedy delivery and well packed.

look forward to dealing with you again
Regards
Don Salmon

Henk of Landgraaf
20/01/2015

Good communication. Good deal

Henk of Landgraaf
15/01/2015

Item arrived in perfect condition. As dicribed. Low postage costs and speed delivery
Hope to do business again

Grant of Christchurch
13/01/2015

As always. Item exactly as described. Beautifully packed. Prompt delivery. First class all the way!

Jobst of Munchen
10/01/2015

Hi Kevin,

quick responses and delivery, as always. Thanks very much.

Hope to deal again soon

Yours, Jobst Broelmann

David of Aylesford
09/01/2015

Great Service , Very Hepfull on the phone , very pleased with the loco and arrived the next day , Recommened to all !

David of Aylesford
09/01/2015

Great Service , Very pleased Loco was mint ! Highly Recommened

Richard of 86400 Champniers
07/01/2015

Thanks again guys, parcel arrived today at mid day. Spent an enjoyable evening unpacking.....you are certainly experts at packing items??. Great service. Regards Richard

Patrick of Alnmouth
07/01/2015

Excellent service - fast dispatch and well packed. Superb item.

Michael of Halfway
06/01/2015

Thanks for your speedy service,and the locomotive was very well wrapped.I would recommended you to anyone .and hopefully will be back to puchase more items as i go on.
Thanks

Simon of Sleaford
06/01/2015

Just to let you know my Hornby O gauge Platelayer's hut arrived safely yesterday. Very well packed as always and I am delighted with it. Thank-you very much for your great service and a Happy New year to you all.

Colin of Ladock, Truro
06/01/2015

Swift reply to email regarding purchase, very helpful information and guidance.

Item arrived quickly and as described.

Sent 1st class signed for mail.

Well packed.

All round excellent service.

Recommended.

Would trade with again

Richard of 86400 Champniers
05/01/2015

Hi there, just wanted to thank you for the amazing speed with which you despatched the 0 gauge set. It arrived here in France at about 1pm on xmas eve after being ordered out of hours on Sunday evening, amazing for anytime of year let alone the Christmas period. The condition is also impressive. We look forward to adding to the collection. Regards Richard Dean

Marc of Walsall
03/01/2015

I am writing just compliment the staff of the station masters rooms on the service they provided towards me.From the moment I submitted an offer on one of their items for sale I was contacted a lot sooner than I expected and with good grace, I used the website and found it really straight forward through the emails sent me regarding buying the item,so I can thankfully say it was a pleasure doing business with you, the item received was exactly how it was described and wrapped very well took me five minutes to unwrap it and on a final note I hope to do business again with you in the future.

steve of leicester
31/12/2014

Thanks very much, well packed, very quick service.

Annette of OTAGO
31/12/2014

Hello there Kevin,
Just wanted to say thank you very much - our packets of drop link couplings have arrived very safely to Tasmania, very quickly too, we received them a couple of days ago, just after Christmas.
My husband is very, very pleased with them and said that they have been beautifully made and are just what he wanted to complete some restoration work.
Thanks for the good packing in the bags, they travelled out with no problems whatsoever on their journey.
We will certainly recommend your work to other members of the model railway clubs that we belong to in Tasmania and the service you provide is first class.
Will enjoy purchasing again from you at a later time!
Wishing you a very Happy New Year for 2015!
Best regards and wishes,
Annette and Bill Alexander.

Ken of Leicester
24/12/2014

Absolutely delighted with my purchase and very nice people to do business with. Item arrived well packaged and very quickly. I sincerely hope to do further business with them in the future.

Ken Wright, Leicester

James of Devizes
19/12/2014

Thank you. Items as described, good communication, well packed, arrived quickly. Can't do much better than that.

Martyn of ASHFORD
17/12/2014

Great service - parcel received within 24 hours.
Condition as expected, excellent value.

Christopher of Yoevil
09/12/2014

Thanks, my loco was well packed and arrived on the next day delivery service.

Colin of Southampton
04/12/2014

Kevin,

Black Prince 70008 arrive at my work address on Tuesday 2nd Dec, I have just got round to opening and viewing BP tonight (Thurs 4th) . Very happy with the finish and great looks of the engine and tender.
Can i provisionally order 70009 Alfred the Great.

Thank you.

Best regards

Colin Reed.

Malcolm of Arbroath
03/12/2014

Great service,especially being able to reserve items,it means tha I can budget my layout monthly, always a pleasent voice on the phone(ken), when completing a transaction, I will be buying all my items from this firm, especially when I compare the prices sellers are asking for their items on e-bay, I give the Station Masters Rooms 10 out of 10.

steve of leicester
25/11/2014

Thanks very much, very quick service. Good fair description of the loco.

John of Ipswich
21/11/2014

Ace Water Tower arrived in fine condition today. Thanks for sending it so quickly
and sorting out the Bulldog problem.

Garry of Mount Dandenong
21/11/2014

I have bought four items from your enterprise, the latest just yesterday approx. I have been well satisfied with all that has been done!
Your website is excellent.
Cheers,
Garry Bourke

Julian F of Abingdon
20/11/2014

Thanks for accepting my offer. Very pleased.

Julian

Chris of Kidderminster
17/11/2014

The Llonel "Hogwarts Express" loco arrived safely this morning. Superbly packed as your items always are !! Very pleased with it - it is an excellent representation of a GWR Hall class loco. Only 2 minor things to sort out - slight reprofiling of the bogie wheels which are not quite correct and repainting the cylinder slidebars and crossheads from black to a steel colour. I will redo the loco in BR Black livery and rename it with plates from Guilplates possibly as No 4944 Middleton Hall !!

Regards

Chris
(The Steamcollecter)

Peter of South Croydon
14/11/2014

Allways the best service consistently received the best shop for O gauge in the world , my opinion anyway

I would like to thank all of you at Station Master for being so nice,
best wishes for Christmas and New Year.

regards
Peter

Gerard of Grabels
07/11/2014

The parcel received to-day, and as always, all the models (4 wagons) are in excellent condition, as described.
So very satisfied and waiting for a future order.
Gerard

Malcolm of Sprowston
05/11/2014

Excellent service--excellent items--well packed and promptly sent--recommended

Noel of Basingstoke
04/11/2014

You tick all the boxes in regard to customer service.

An excellent web site, great pictures and explanations.

The ability to make an offer is a good sales approach, like that one.

Nice people to talk to and excellent delivery service.

The email postings is clever too.

Well done

Noel.

John of Redruth
26/10/2014

Very efficient service will use again with confidence

PETE of BLANDFORD FORUM
23/10/2014

Fast and Efficient Service . If you Want a Hornby O Gauge Loco that's a little bit harder to find , try this Seller first, 9 out of 10 times he will have it and the price is usually negotiable , Thank you from Pete in Dorset

Ian of Bradford
20/10/2014

Many thanks for a fast delivery. The item was well packaged and exactly as described.

Chris of King's Lynn
14/10/2014

Hi,

Item received, thanks for a great service.

Chris