Customer Feedback

Hi Kevin,I received my ACE BR Green 10001 D16 with small yellow end panels just after lunch today. As instructed UPS left it safely under cover under my garden railway via my backdoor and gate. I have test run it on the railway it runs very well on 12 volt dc .The sound quality is good . Thanks for including all the extras ,lamps screw link couplings and loco front name boards.I lookforward to receiving the same loco in BR Green with running nos 10000 very shortly.before i spend the money!!! Then I will change the back to backs on all three loco using Marks Trains of Peterborough,to assist running through Peco track point check rails
You have "dangled the carrot again" by sending me the Pullman coaches you sell,they look good and are cheaper than the competition . I shall have to work out what rake i need for The Queen of Scots , The Master Cutler, The Tees-Tyne Pullman,The Yorkshire Pullman for my Deltic DP1 and my Heljan Class 55 Deltic, Class 40,53,45?and may be Hattons class A4 and A3 Gresley locos if the coaches are not too heavy. I will require fine scale wheels and grey roof. Probably a rake of 6 to 8 max.let me choose may require modelers license?
I have just invested in a new GMC 10LGB 24v dc 2.5 amp controller at a discount price of £122! I need to find a second one for my twin track main line. Both will be indepently wired to my 12v dc controllers via two very sturdy DPDT switches so that I can switch between either depending what makes of loco I am running,making sure that the two types of controller never electrically come into contact.
Thanks again for your very good service. My son Ben saw you and the ACE layout at the recent Sandown Park Swapmeet,
Very impressive. He runs a diecast stall,.See you there next time.
Best Regards,
Graham.

Hi Kevin,received my ACE Deltic DP1 this morning tested on my garden track it runs and sounds OK. But slightly down on speed and power on 12volt DC. Probably need to get a voltage booster to run it at 12v to 15v DC. I will have to modify or change the wheels to obtain the back of 29 mm as against the 27.5 mm of the model as it hobbles through the the check rails and frogs of my Peco point work, which you said on your attached sheet included and on the websites. Who do you recommend as a supplier of 0 gauge fine scale wheels for this model as in the future I would like to purchase ACE trains 10,000 and 10,001 in Br Green syp and modify them at you discount price of £525 each. Have you heard of modelrailway parts.com i will give them a call to see if they manufacture a wheel set kit for ACE diesels. Best Regards the loco really looks great. Thank you Graham

Hi Kevin, my ACE Duchess of Atholl arrived safely this morning! It was excellently packaged and the loco looks magnificent! Thank you for responding to my purchase email so quickly and for sending the parcel so promptly. Most excellent service all round.
VetNy thanks, David Reed

My order turned up on time and very well packaged,all contents were as intended.thank for a very pleasant experience.

" Oh ! what a beauty ".

I have ordered various products from ACE TRAINS and Darstaed. I am very happy with ACE TRAINS being taken over by STATION MASTERS ROOMS. High quality ACE TRAINS products delivered and distributed by a highly experienced specialist. I'm very happy with everything. I also really enyoy the great Darstaed-0-gauge-Tinplate-262T-locomotive-LNER-4515-black. Keep it up!
I will be ordering another ACE-locomotive soon. With friendly greetings from Switzerland.

Thank you. Badge delivered quickly. Well packaged. Good informative order tracking.
Best regards Terry.

Dear Kevin, Many thanks for your help in finding exactly the locomotive and tender that I wanted for my latest order. It arrived as usual in amazingly quick time, safely packaged, from across the pond. As a life long, many decade railway modeler and collector in the U.S., I consider ACE trains to be the most beautiful and well-crafted products that I've ever seen. Best wishes for continued success as the new owner of Ace Trains. Robert

Thank you Kevin your usual excellent service

The Deltic is an amazing model! Very pleased am running it in gently,anyone debating one of these should not hesitate! Thanks very much Kevin for your prompt service as always and careful packing,the courier was accurate with there delivery time and special thanks to Len Mills for his input behind the scenes.Look forward to the next Loco.

Another excellent product from TSMR, fast delivery, well packed, exactly as described, as always the perfect buying experience. Many Thanks.

Nick,
Diss Norfolk.

Dear Kevin, my first purchase for a while now. Delighted to say all in order again, super loco, credit to the ACE team, excellent packaging and logistics. Best wishes John I.

item arrived safe and sound,thank you nice little item to keep one going.

Thank you Kevin
It's always a pleasure doing business with you.
Kindest regards
Jan

Excellent service as always many thanks for your input Kevin.
Best Regardss
Geoff Legg

Very professional & efficient.

Received, checked, and tested the new Golden Arrow Coaches.
What can I say, they are superb, well worth the wait and way above expectations.
As always extremely well packed and very quick delivery, the usual professional service from Kevin and all at TSMR.
In my opinion if you have not already bought these Coaches then buy before they sell out, no doubt they will become a sort after classic!.
Salt Wagons look great too!.
Good to deal with you again, still very much the best in the Business.
Many Thanks,
Nick
Norfolk.

Wow!! What a loco -BR green Deltic arrived today (24hrs ahead of schedule!!). I had been a bit dubious about the development of this model through it's various incarnations - I needn't have worried, the result is stunning! A very well done to Len and the SMR Team.

I've 'loaned' THE ROYAL NORTHUMBERLAND FUSILIERS to BR Southern Region to head the new Golden Arrow coaches which arrived in the same delivery. Again, stunning models and as Kevin has said, well worth the wait!

Oh yes, everything was very well packed as usual - well done Kev.

John

The Golden arrow train arrived on time on platform 2 awaiting departure!
Absolutely stunning,the passengers are delighted,many thanks Kev they were well worth the wait!

Model arrived safely and what a stunner! and as usual, very well packed. Yet another impeccable transaction with The excellent Station Masters Rooms. Superb service once again Very many thanks Kev.
All the very best
Don.

Dear Kevin,
Thanks for the Deltic, superb , it was worth it.
But however the train headboards are not included with The White Rose and The Shamrock are both missing, perhaps they could be replaced.
Thanks Kevin.

Cheers Kev excellent service as ever thanks Jim

Thank you Kevin for my ACE Trains DELTIC Prototype Locomotive which arrived today. I have test run it on my small 3-rail layout and it performed very well. As per the instructions I am running it in and its smooth running is commendable in both directions, with working lights and the sound which is very realistic. Another lovely model locomotive from ACE Trains so congratulations to Len Mills and his team for another great product. Well packed Kevin for safe transit so thank you for that and all our earlier correspondence.
Kind regards,
Chris

Excellent Service as always from all at TSMR.
Items arrived safely and well packed.
Many thanks.
Nick Norfolk.

Almost like old times again - a well wrapped parcel from the Station Masters Rooms, delivered on time and now with some of the new beer vans inside! Lovely models - with a more realistic satinee-matt, slightly embossed, finish compared to the ACE more glossy vans of earlier years.

Excellent service, Kevin.

As always, fantastic Product, fantastic Seller, fast delivery, as described, many thanks.

Nick Norfolk

Once again, item safely received, impeccable service as usual from the Station Master,excellent in all respects, very highly recommended. Many thanks
Regards
Don.

Beer vans arrived safely well wrapped many thanks!

Coaches arrived well wrapped as described and on time thanks very much excellent service!

Excellent Service as always, many thanks Kevin.
I hope all is OK and that 2023 will be a good year for you and your Family.

Nick
Diss Norfolk.

Thank you Kevin. Carriages arrived safely, very well packed as usual. Carriages are really nice. Happy New Year!

First class service from Kevin once again. Excellent Ace Trains Diesel loco and Coronation Scot coaches. Really well packed for dispatch and very fast delivery. A pleasure to deal with.
?? ?? ??

Hi Kev, wheels & buffers & badges arrived today many thanks!

Model safely received, well packed and exactly as described. Another first class delivery from the excellent "Station Masters Rooms". Superb service every time, very highly recommended.
Thank you Kev
All the very best
Don

I must say that I was concerned when making an order from ACE trains I received the response from TSMR and did not get the connection. When it finally became clear as to who TSMR was, I was relieved.
I anticipate delivery in a few days time.
Yes, I've purchased trains new and old from Kevin over the years and have had no complaints. I wish him well in his business.

Great service as always. Item despatched as promised in time for an outing early next week. Parcel was very securely wrapped Thank you.

Once again, Superb service from the excellent Station Masters Rooms. The model arrived safely and well packed and very promptly. A pleasure to do business, many thanks Kev.
Best wishes
Don

Another fine loco delivered today. First class service again, thanks, looking forward with confidence to more of my pre orders in due course. Meanwhile keep safe and best wishes, John I.

I have been delighted with the service provided by The Station Master's Rooms, which has always been prompt and courteous. The products purchased have been of the highest quality, good value and are always well packed and presented. I shall continue to purchase from Kevin and his team.

John Kay

Well pleased with the Loco and service I ordered the loco Tuesday lunchtime it arrived
Wednesday morning well packed too Many thanks Kevin

Thank you for another great model Kev.

You certainly have packaging down to a fine art.

Hi Kevin, wheels arrived safe together with other parts Thanks very much!

A super locomotive well packed and promptly despatched when available. Thanks to Kevin and his team

Caledonian Patriot received bang on time! Beautifully built loco.Very well packed and fast delivery. Excellent customer service. Thanks again Kevin. ??????

Yet another most satisfactory transaction from this superb dealer. Cannot be recommended highly enough! Many thanks again Kev.
Regards
Dpn

Hi Kev. Ace loco. arrived safe & sound. Really pleased. First class service from a first class team. Many thanks, Dave.

Kev,
Pleasure to do business and finally a purchase after many
discussions on different items, will always keep a watch on your site for other items of interest thank you
Dale

Another welcome delivery, first class service again, excellent! John I.

Just received beautiful Patriot loco (and wagon) Much prefer the LMS version. Brilliant lining. Really well packed and very fast delivery. Thank you Kevin. Look forward to the next one! ??

Most cooperative and helpful. Much appreciated.

Truly beautiful model, delivered quickly and well packed. Kevin always provides the models exactly as he describes them, simply the best place to buy Ace trains in my opinion

What a pleasant surprise. Model was far betterthan I thought it wouldbe. Many thanks for agreat experiance .

Thank you Kevin for supplying the 2 Ace Caledonian Suburban coaches with clerestory roofs which go very well with my Darstaed Jinty in Caledonian blue livery . Usual superb service with comprehensive packing and fast delivery .

To Kevin.

The coaches have been delivered on Wednesday as scheduled.

They are absolutely splendid and I shall take them and Leander and run the train on my freinds 3 rail circuit of track.

Many thanks for all your help and when I have finally built a layout perhaps we may do business again, if not before.

Kind regards,

C John White

What can I say!
Just thank you once again Kevin for your speedy, and excellent service.
Nothing is too much trouble and you always give us your best service.

Many thanks

Mike

Excellent service.

Excellent Wagon, well packed, super fast delivery.
Excellent Service as always.
Thanks Kevin.

Nick Diss Norfolk.

excellent

These magnetic corridor connections seem to be a really effective way of improving the realism of our passenger trains. If these prove to be easily fitted, I may well order some more.

With thanks for an excellent service.

Joe Brown

Thank You Once More! Delighted with the Streamline "Merlin" which is exactly as described. It was most carefully packed and swiftly delivered as has been with all my orders from S.M.R.! Most Grateful as ever K.! Albert. at FY5.

Another impeccable transaction from the excellent Station Masters Rooms. Model promptly and safely received, well packed,and exactly as described. Superb service! Very many thanks once again Kev. Stay safe.
Regards
Don

Another perfect Shopping Experience and Purchase from Kevin and the team at TSMR.

Many thanks,

Nick Botesdale Norfolk

Second set of wheels arrived safe well wrapped together with the new salt wagons and have to say they are better than I salt! Many Thanks Kevin great service!

Fantastic 9F Locomotive, Fantastic Service.

A pleasure to do business with Kevin and his team at TSMR.
A BIG THANK YOU.

Nick Botesdale Norfolk.

Items arrived, safe and well, another most satisfactory service from the excellent "Station Masters Rooms". Cannot be faulted! Recommended. Thanks again Kev.
Regards
Don

The Duke of Gloucester arrived safely . Usual fast delivery and immaculate packing . A loco of outstanding quality . The rotating valve gear has to be seen to be believed !!

Coach arrived safe and sound many thanks

ACE salt wagon set arrived safely yesterday. They look great. Excellent service from TSMR as usual. Very happy. My wife is buying them for my birthday so sadly now in her custody until then!

Very pleased to get this original C1 Series SR Suburban Brake End Coach from Kevin as long out of production. In new unused condition. Perfect as a Push Pull Coach for my Ace M7 Tank loco.. Usual excellent packing and fast delivery .

Another perfect transaction -An Ace Tank loco. Delivered within 24 hours of the Order being placed . Usual superb protective packaging and a very competitive price. You're the man Kevin !!!!

Superb service once again, models arrived, safe and well packed, exactly as described. A pleasure to do business, very highly recommended. Thanks again Kev. Stay safe
Regards, Don

Has set an aim of High quality in all aspects.Certainly achieves this standard.

Excellent service from your company could not have asked for a quicker delivery,thanks again loo forward to purchasing many more items from you.

As always a very professional service.
Items as described, superb packing and super fast delivery.
Still the best in the business, many thanks to Kevin and the team at TSMR.

Nick Norfolk.

Kevin, The train is excellent and will make an attractive addition to my collection. Well packed and it travelled well.

Hi Kev
My G1 King GV arrived safely this afternoon. Expertly packed as always, indeed it was a struggle to open the parcel up it was that well made up but well worth the wait to get it open. As described it is a superb example, many thanks.
Tony

Hello Kevin,my loco has been received safe and sound WELL packed .
A stirling engine with a stirling service many thanks Gerald.

A prompt delivery, safely packed, and well-received.

Kevin, just to say I have received two recent lesser separate accessories items. All in order and dealt with in your usual efficient way. Excellent, many thanks, John I

Loco arrived today as promised. Super service and item - thanks Kevin.

DAVID @ TETNEY.

Many thanks Kev for the Jubilee - arrived quickly & well packed - as usual!!
Brilliant service - second to none.

Dave - TETNEY.

Hi Kev,
Another loco arrived OK. and in good condition as expected.
All the best
Roger

Hi Kev
E39 Diesel 10001 arrived safely. Many thanks for keeping me posted when delays occurred to your shipments.
Regards
Tony

Another purchase from the Stationmaster and Kev and his team were outstanding yet again. The item was well packed and sent very quickly, I really cannot fault them they are extremely reliable many thanks.

BR 10001 delivered today all in order. Your personal service in dealing with the difficult unforeseen delays and keeping me in touch is so much appreciated and much valued, thanks a lot. Also thanks again amongst the recent turmoil for the opportunity to change my mind at the last minute about the particular model I wanted, excellent. I should have preordered sooner. Looking forward to the very interesting programme for 2022 as set out on your amazing website.

Hi Kev,

Many thanks for the coaches and wagons which arrived safe and sound and very well packed as usual.

Excellent service as usual and well done for getting all those orders organised.

Cheers
John

Once again, superb impeccable service from the Station Masters Rooms. Model arrived safely, very well packed, and exactly as described. A pleasure to do business. Many thanks Kev. Stay safe.
Best wishes
Dpn

Hi Kevin, Loco arrived well packed as described many Thanks!

Parcel enclosing the 2 Darstaed 6 wheel vans has arrived. Usual superb service from Kevin - competitive price , excellent packing and fast delivery. It doesn't get any better than this !!

Hi Kev
My Gauge 1 8F arrived today exceptionally well packed and it is absolutely superb. Very many thanks for your hard work in getting the orders out at this busy and challenging time.
Regards
Tony

Kev,
Excellent very fast service. The coaches are in mint condition.
Thanks very much.
Best wishes,
Ian.

Hi many thanks to Kevin and the team for my item with excellent packaging. and happy new year to All

Many thanks for the Palethorpe's van. Speedy and efficient service as always.

In passing, i don't know of any other consignor who packs parcels as thoroughly as Stationmasters Rooms. It is like getting into Fort Knox, and I think the chance of transit damage must be absolutely NIL!

All best for the New Year

Jonathan Jarvis
HRCA 209

Great transaction ! Friendly communication, and importantly
Perfect description of locomotive , and excellent packing,
With updates as to when parcel will arrive.
Very pleased !!

BR 10000 loco arrived on time and well packed as usual. Excellent model with very good low speed 'creep' control and realistic generic diesel sound - particularly in 'idling' mode.

Super service , highly recommended.

arrived safely many thanks

Three Hachette wagons (to go with my electrified Hachette loco). No complaints about the price!
Great service, goods well packaged. Very happy thank you.

Another perfect purchase from Kev and the team! Superb product, very well packed, quick shipping to Australia, what more could I ask for!! Many thanks!!

Let the wagons roll! Many Thanks again to you Kevin yet another fast transaction with perfect wrapping and items as described! Very Happy.

Just taken delivery of my new ACE LMS 10000 Co-Co diesel. Great service as usual from Kevin - ordered yesterday morning and delivered this morning! Excellent packaging, too.

First class service as usual. Prompt dispatch (arrived next day) and very well wrapped.

The stationmasters room are an exceptional, friendly and efficient business. I can’t praise them enough. Kevin is very helpful and will go out of his way to make sure that you are happy with what you are buying and that the order goes through smoothly. I thoroughly recommend them and have bought several items over a few years and have always been very satisfied. The website is very easy to use with superb descriptions and photographs.

very fast delivery, well packed as always, is now on the layout thanks kevin .

Coach boards and seats arrived well packed and quickly,many Thanks again to you Kevin for your prompt attention!

Once again, superb service and smooth transaction from a first class dealer. Model arrived safe and well and in excellent as new condition. A pleasure to do business, very many thanks. Very highly recommended.
Best wishes,
Don

Hi Kev

My order arrived on time and very well packed as usual -, in two large parcels. The two locos are fine - particularly the superb ACE 8F in lined LMR WD Blue.

Super service as usual, many thanks once again.

Cheers

Absolutely delighted with my purchase. Well packaged and speedy delivery. Highly recommend

Great Models.... Great Service.

As always a perfect professional service from Kevin and his team.

Still the best selection of products from the best supplier.

Many thanks.

Thanks again for another excellent item, arrived quickly as promised

Excellent Ace Stanier Tender received well packed with fast delivery. Top Marks !

I have dealt with Kevin over many years now and he never fails to present his stock in first class condition .
Communication is also a strong point and service is what we say in the West Country
SHIP SHAPE AND BRISTOL FASHION

Keep up the good work Kevin

Allan Toft
Gloucester

Excellent. Brilliant service. Thank you.

8Fs. These are wonderful models and seem to capture the real thing remarkably well. They are well constructed and the paintwork finish is excellent. I ordered 2 of them and was so pleased with them when they arrived that I ordered a further 2, which have just arrived.....in perfect condition thanks to the SM usual high standard of packing.

So I have Black, Grey, Blue and Maroon liveries. The Maroon livery is especially poignant as I have driven the real thing in that livery at Loughborough. Amazing machines. I did not realise they had a 40 mph speed limit....Again many thanks to ACE Trains for making such excellent models..I now have 39 lovely ACE locos...next up the LMS Twins.

Hi Kev. Once again you have provided a first class service. Really pleased with the loco. Many thanks to you and your team. Kind regards, Dave.

My coach arrived today, very well packaged and totally as hoped for! I'm very happy indeed with every aspect of the purchase! Many thanks!!

Another superb model from Kevin and his team with excellent packing and prompt delivery. Well done and many thanks.

Excellent, very prompt service, as always. Thanks!

Great service. Fantastic green Jubilee.Once again, many thanks Kev.

always the best service from Kev!!

My first order for some time. Excellent service as always from Kev and the team. Loco received within six days including time taken to receive my cheque. Superb locomotive.
Very well packed. Well done Kev, GPO and UPS.
Best wishes for the future Kev.

Dear Kevin,
Loco received, excellent and all in perfect order as described. Super packing and delivery service, much appreciated. Compliments to all. Hope to see you about soon. Best wishes, John I.

Superb engine (Princess Victoria) as usual, bought for a present but once I saw it have kept it. Once again Kev you didn't disappoint. Thanks

Another Parcel from the Stationmasters Rooms this time with an Ace loco. Very well packed with fast delivery and a good price. Loco is excellent - very well detailed and silky smooth in operation. I have been buying from Kevin for some years now with total satisfaction - Kevin you are a Star !!

great service.....enticing products..keeping O gauge alive for us old buggers!
and oohh the temptation!

The ACE 8F is a lovely model. Your packaging is superb. Great service, many thanks.

Excellent super fast service. Delighted . Thanks

The Princess Victoria Engine & Tender I bought from you was very well packed and the delivery was very fast. They arrived in excellent condition including the original box. I am very pleased and will be buying from you again. Many thanks, Chris F.

Another excellent item from SMR. A very good price and my ACE Black 5 was delivered within 24 hours. Thank you, Kevin, for your usual great service!

Excellent Bing Gauge 1 Bogie Wagon just arrived - good price, extremely well packed and fast delivery. As always a perfect Experience buying from Kevin !!

Hi Kevin Superb model and excellent packing with prompt postage. another first class transaction. many thanks.

Thankyou for the well wrapped parcel of goodies and for ringing back when I initially tried to contact you.

Hi Kevin. Order arrived safe and sound today. Always an excellent service.

Many Thanks for the wagons they were well packed and arrived sooner than predicted, 1st class service well Done Kev!

Order dispatched promptly. Items as described and very securely and safely packed. Thanks.

Excellent transaction - Banbury castle in Superb condition with excellent packing and delivery. many thanks.

Great service highly recommended

Excellent Bing Gauge 1 Wagon safely received. Very well packed and usual fast delivery from Kevin. Top Marks !!

I have received the Ace Trains M7 in Southern Black safely. It all appears to be as described. Have yet to run it but all looks good. Looking forward to making further purchases from you.
Norman

First Class service - as always.

Once again, very efficient transaction with the Station Masters Rooms, model received safely, as described. Many thanks Kev, stay safe
Regards
Don

HI Kev,
Loco has arrived safely. Good condition. Well pleased.
All the best
Roger

Kevin very pleased with my order from you that arrived a day early.
Coaches all ok in good condition.
Excellent service with a speedy delivery
Best wishes Peter.

Hi Kev.
Loco arrived safely. Good quality as was the Britannia. Well pleased.
Best Regards
Roger

Hi Kev,
Coaches arrived well packed all good as usual, Many Thanks for your fast service!

Hi Kev.
Loco arrived safely. Brilliant model. Well worth the money. Will be in touch soon.
All the best
Roger

Always a great service.

Hi Kevin,

it's always a pleasure to du business with you, I'me very happy for this set of 2 locomotives HORNBY.

Best regards

sebastien

Good communication and service, quick transfer, thanks

Dear Kevin
I have safely received the loco as per order.
I am very pleased with it
Many thanks and best wishes
Noel

Excellent goods and wrapping, delivery service very happy. Thank you Kev till the next time

Once again really pleased with coaches I received, very well packed and fast delivery I don't look anywhere else now for what I want I go straight here. Very happy.

Hi Kev
Many thanks for the swift despatch of my new King Arthur, another brilliant Ace model. I wish you and your family the best Christmas you can have in these troublesome times and hope we can look forward to a better year in 21.
Cheers
Tony

Order-Invoice no. 202006121116484
Ace Trains '0' Gauge Churchward 2-6-0 locomotive and tender in early BR livery.

I am very pleased with this locomotive, which was securely packed and safely delivered by UPS to my home address. I had asked for an example of this engine to be reserved when I first read about it on the Station Master's Rooms website, and I chose the early unlined black version (with BR insignia) because that is how I remember this class of engines at work in the Worcester - Gloucester - Hereford areas, to which I used to be a fairly frequent visitor.

The model is well made, and seems to me to capture very well the distinctive shape and proportions of the real locomotive, and I am looking forward to having an opportunity to run it on a layout.

Kevin of the Station Master's Rooms has always replied promptly and helpfully to my various communications, and the service has been excellent.

Hi Kevin, Thanks very much ,the kit arrived today due to tier4 I should have it running by Christmas Eve! It all looks complete and super service from you and your team again leaves me to wish you all a Merry Christmas and a great new year!

Hi Kev and family,
My order arrived safe and undamaged. Always enjoy doing business with you guys.
Cheers,
Rob

Hi my hornby station has arrived- very well packed by kevins team and a great transactoin . many thanks and best wishes for xmas and the new year.

Dear Kevin,
it couldn't be any better
Order monday 14.12.2020
Delivered wednesday 16.12.2020 in Germany
Thanks very much, Dankeschön, Mille grazie, Merci

Frank
Wittmund,Germany

Many, many thanks to Kev and all the team, latest acquisitions have arrived very safely indeed and both my husband and myself are really thrilled with the items, consisting of an Ace set and a Horton Series van, both are absolutely stunning! As always everything was beautifully packed and arrived in perfect condition and exceptionally quickly! It is always such a pleasure to purchase from The Station Masters Rooms, we wish Kev and family and all the team a very Merry Christmas and a Prosperous New Year for 2021 and thank them for the exceptional ongoing service. We do hope that 2021 will be a less stressful and safe year as regards Covid-19, it certainly has been a very difficult time worldwide for everyone this year. With very best wishes, Annette Alexander.

Excellent as always - well described items and rapid shipping. Looking forward to next purchase!

Hi Kevin,

I've juste received the loco. Very nice set, I'm Happy !

Lot of thanks for the package and for the transaction. Pleasure to to buisness with you.

I will place the set under the christmas tree !

Best regards

Sebastien

Hello,
order Wednesday 02.12.2020
Delivery - Germany Friday 04.12.2020
It couldn't be better
Thanks to Kevin

Frank
Wittmund , Germany

Hi Kevin
Rail King PTCruiser truck has arrived safely
. Couldn't believe my eyes. Just had to have it because I bought a new Inferno Red diesel PTCruiser in 2003. Still got the touch up paint. LOL. Obviously the wheels are coarse scale and slightly bottom out on Peco track. Got some Peco RO7 wagon wheels on the way should fit with a bit of fettling. Well happy.
Regards John.

Excellent service, as always.
A pleasure to transact with.

Delighted as always with SMR’s items, packing and general all round service.

Delighted as always with SMR’s items, packing and general all round service.

Dear Kevin
I have received the coaches safely.
Excellent quick delivery.
Very pleased
Many thanks Noel

Fabulous product with outstanding service and fast secure delivery.
Could not be better!
Thank you very much.
Chris

Great website. Always has great pictures at all angles - so you can see what you are buying. Deliveries are always prompt and items are always well packed.
Keep up the good work.

This is the first time I ordered of Kev and I was very impressed, contact was good he told me when it would be posted very well packaged and arrived on time. I was extremely pleased and happy with my engine, will definitely use him again. Thanks Kev

As usual, good items, great quality and very speedy delivery. Thank you for the excellent service.

Three more very nice wagons for the collection. Excellent packing and fast delivery as always. Thanks Kev & team.

Hi Kevin,
Thanks once again for your help and excellent service, it doesn't matter if you spend £10 or hundreds of pounds, I look forward to the next year for more to buy from you,
All the best,
Bob.

Always a good service and items as promised.

Once again, a prompt, efficient transaction with the Station Masters Rooms. Very many thanks Kev, superb.
Regards
Don

Full satisfaction with my latest order...
I now check your site on an (almost) daily basis.

Good fast and friendly service as usual I will recommend the SMR to everyone I know.

The wagons I received were in excellent condition. They were well packed and dispatched promptly. Over all i was most pleased with the service I received and will be buying from the Station Masters Rooms again.

Another well-packed, quickly despatched wagon from SMR. Great work Kev & team.

Excellent thanks

Super despatch time, speedy delivery. Parcel extremely well packaged. Oh and the packaged contents were ok too! Thank you.

Hi Kevin

Have received the L M S coach safely
Very pleased
Many thanks
noel

Hi Kev, thanks for your speedy service & another great model. This is the second King that I have purchased from you & they are both superb models of engineering. The latest one, Excalibur in LSWR light green which I thought I had missed until I saw the last one on your website & snapped it up quick. What a looker, thanks again Kev.

Very pleased with the items I ordered. Excellent service as always.

Just a quick note to say that my order was delivered this morning. Everything looks fine and I'm looking forward to giving the ACE King Arthur a test run later today. Packaging was up to your usual high standard. Many thanks for another trouble-free transaction with SMR!

Thank you Kevin, for your fast delivery, "TOP AS USUAL" This loco is really HEAVY METAL and of course in top condition.
All the best from Luxembourg
Armand

Superb quality item very well packed and promptly received.

Excellent 5* service provided, as always.

Hello Kevin Princess arrived safe and sound

The stationmasters rooms is absolutely brilliant. I can thoroughly
recommend this seller with no hesitation. Kevin is really helpful and wil go out of his way
to make sure that you are satisfied with any purchase you make. The descriptions on the website are extremely accurate, postage costs are reasonable and parcels well packed with fast mailing. Communications are also excellent. Many thanks.

The Churchward Mogul arrived today - as ever very well packed and efficient delivery. With a mug of tea in hand it was up to the train room and on with running in. What a super model - Ace have done it again - I'm sure Churchward would be pleased!. The smooth running at low speed is a delight, particularly when accompanied by a rake of the PO coal wagons.
Many thanks for your excellent service.

GWR Mogul arrived this morning - well worth the long wait! Thanks to Kevin and team.

Great service and items really well packaged, customer service is second to none, somewhere you can shop with complete confidence!

Hi Kevin
I have received my G W R model safe and sound.
I am very pleased with it .
Many thanks Noel

Extraordinary!!!!

As usual a fast and professional service with excellent items recommended

Very happy, surprise when my parcel came which was on time, very well packed,and my
coaches were great value for money , station mastersrooms thank you very much,
great service again will pnone soon kevin.

Delighted with items. Quick delivery and well packed. Many thanks

Hello Kevin,

If this refers to the Heljan Great Western 2-6-0, mogul, its just fine.

Thanks a lot,
Joe

Thanks Kevin,
The A4 is fine as I expected.
I've touched in bits of worn paintwork, and it now looks excellent.

Thanks also for the handrails for the black 5 kit.
They've now been fitted. I've almost completed building, but realise I need just 3 bolts to fit the chassis to the boiler. I'm trying to source these.

Good to do business with you.
David

Another top quality item, well packed and sent promptly. Thank you

Hello Kevin, The B.L Southern Mogul arrived very well packed. Thank you for sending it so quickly as well. Great service from start to finish - professional. Kind regards Russ.

Arrived safely and speedily in distant Australia, expertly packed, promptly posted, full marks for gold medal service. Many thanks, Robert Gorrell HRCA 3640

This was my third order and each one has been a first class transaction. The items have been described accurately and completely. If you live in the U.S. and are ordering I would suggest you ask for U.P.S. shipping instead of Royal Mail. U.P.S. is much quicker.

My order arrived safe and sound, Thanks for another pleasant buying experience.

I have used Stationmasters rooms many times and I am always impressed by the friendly and efficient service provided. The products they sell are always as described and they provide a fast mailing service at reasonable cost, the items are always well packed too. Thorough recommended.

Another milk wagon to join the fleet arrived this morning - safe and sound. Many thanks Kevin & team.

feckin fantastic

Excellent loco

Excellent friendly service and engine extremely well packed for transit. Loco just as described-
superb! Very pleased with my purchase.

Thanks for your quick service again,wagons all arrived safely as pictured am delighted!

Another perfect item delivered promptly and well packed, you can buy with confidence from TSM

Very fast and friendly service.
Very happy with the loco i bought.

Very pleased with your prompt dispatch of item, which arrived in good time, undamaged & well packaged. The item was as described & in very good condition for its age. Will be keeping an eye on your sales list.

Great set of cars just as advertised. Fast shipping and wonderful communication. I will definitely be a return customer! Thank you!!!

Excellent service from kevin and his team with first class packing. many thanks.

Many Thanks for the King Authur loco it is truly stunning, your packing is a delight to unwrap and service first class as always,Many Thanks Kevin!

If you are looking to buy gauge 0 or Gauge 1 models then go to Kevin at TSM, no one else has the selection of models or provides a better service in my opinion

Hi Kev

Lovely group of wagons, arrived Tuesday as promised. All exactly as described and very well packed as usual. Here's to the next time.

Cheers
John

Dear Kevin.
I have received my model loco safe and sound.
I am very pleased with it.
Many thanks and best wishes
Noel

Thanks SMR 9f arrived safely and ran today really super loco

ALL IS OK WHEN IT DID ARRIVE WELL PACKED

Two lovely Hachette (Serie Hornby) coaches to go with my Hornby M0 locomotive. These items are nearly twenty years old, in mint condition and an unbeatable bargain. Excellent service as always from Kevin, well packed and quick delivery. Thank you.

Hi Kev
Superb service with my latest purchase which is why I only deal with the StationMaster.
Best wishes
Tony

Excellent customer service from TSM.
The loco arrived on time and is a wonderful model.
Thank you

Hi Kevin and his team,
Just like to thank you for the quick delivery of the Lionel intermodal crane, its great,
Ordered on Sunday, packed on Monday, delivered on Tuesday what great service,
Now I just need to build my 30ft x 12ft O gauge 3 rail layout for exhibitions.
Thanks again Kevin

Another satisfactory purchase.
Well packed very quick delivery.

first class service from kevin and his team with prompt postage. many thanks.

Another perfect transaction with the Stationmaster. An excellent price on the 2 Ace Loco and Carriage name board sets with the usual quick delivery. Top Marks, Kevin.

I have bought locos and coaches from TSMR. This was just a modest purchase of name-boards, dealt with efficiently by the SMR team. Thank you. I shall be looking at the catalogue regularly for my next bargain!

Have to say I’m Impressed, sent several questions at different times always had a prompt honest reply.
Based on the above In the end purchased two x locos which were promptly despatched and wrapped to withstand a nuclear bomb.
Will happily return to order rolling stock when funds permit.

The ace E 34-C2 SR King Arthur Class Engine is awesone what a great loco this is ,well done ace trains, waiting to buy a set of coaches for it , well done kevin as normal, very well packed, thank you very much.

Two lovely Hachette (Serie Hornby) coaches to go with my Hornby M0 locomotive. These items are nearly twenty years old, in mint condition and an unbeatable bargain. Excellent service as always from Kevin, well packed and quick delivery. Thank you.

Another immaculate model from Kevin, you can always buy with confidence that the item you get will be described correctly and will be packed properly

Dear Kevin and the team, thank you so much again for another exceptional transaction, which we received in super-quick time to Australia. Both my husband and I were absolutely thrilled with our purchases and thank you for your meticulous packing of the parcel, all contents were in impeccable condition inside. As we are spending much more time enjoying our model railway hobby at home, it is reassuring to be able to access and to obtain some of the items that we've had on our "wants" list for many years. Many thanks again for a very gratifying result! Best wishes to you all!

The package arrived today (7th) at lunchtime. The items were securely packed and the
communication from you regarding postage and delivery was useful and accurate.

The items were exactly in line with the descriptions and photographs in the sales
pages on your site. The whole "shopping" experience was simple and enjoyable.

I ventured into 0 gauge recently after squinting at my 00 gauge set up for the last
few years and have been very impressed with the quality on offer on your site and in
the way it is presented. When this is set alongside the normal things we have come
expect from an efficiently run web site then the result is a quality operation.

Thank you very much.

Excellent friendly service. I am really impressed with the Stationmasters rooms. The description of items is very accurate and Kevin is very knowledgeable and friendly. I can thoroughly recommend this establishment.

Hi Kev
Model arrived safe and well, and well packed as always. Once again superb service from a first class dealer, exactly as described and prompt service. I would also like to thank you for the previous two models I had from you which I was unable to send feedback. A pleasure to do business with you, very highly recommended
Best wishes and stay safe
Don.

Dear Kevin
Have received my model coach safe and sound
Very pleased
Noel

Very good service, easy to order ans swift delivery

GWR 'Celebration' loco arrived this morning, lovely model, brilliantly packed as always and very speedily delivered. SMR does it again.

Excellent service, parcel arrived very promptly. Hachette tank wagons terrific value.

Very pleased with locomotive purchased, great all round service,
very quick delivery, will definitely be using station masters rooms again,
highly recommended.

Hi Kev

ACE GWR Mogul arrived on time safe and sound and extremely well packed as usual. A very useful loco to have which runs well despite the fireman having very little to do at the moment!

Keep 'em coming, Kev.

John

Thank you very much for the wagon, I have completely removed the underframe and replaced it with Slaters Looks much better, anyhow I will see your website again to see if you have any more Slaters P.O. wagons You have a very good sevice 10 out of 10
David Read

service impeccable , livraison rapide, comme d'habitude

Hi Kevin
Have received my model safe and sound.
Very pleased.
Many thanks Noel

Absolutely delighted with my purchase of 9F Loco + instruction manual

I had the pleasure in visiting them personally and found Kevin couldn't have been more helpful and would certainly recommend him and his company when purchasing any of there models in the future which I will be doing.

These are nice genuine people to deal with and it was a pleasure meeting them

Thanks a million

John

Hi Kevin -

a bit late in leaving feedback, but just to say I am very happy with the Elettren Mitropa coach I recently purchased. It is an excellent addition to my collection, very well packed and promptly dispatched, as usual.

Look forward to buying again and hopefully be seeing you sometime soon!

Cheers now, Tony

LMS clerestory coach set just received. Exactly as described, great quality, prompt despatch and delivery. In other words, the usual service! Thanks very much.

Hi Kevin,

Both BL locos arrived on Tuesday very well packed, as discussed - fast and impressive service, as usual. Locos now track tested and both performed well up to standard. Here's to the next time!

John

Exley Southern corridor coach arrived within a couple of days of ordering in spite of lockdown delays. It was extremely well wrapped and protected as Kevin was originally requesting that the item was collected.

Good value for money. Coach is in excellent condition. Communication with Kevin is always easy with a quick response to any queries.

As always, delivered on time and beautifully packed.
My purchase was as advertised. . ‘Mint’. Cheers Kev.

Great service as always.

Excellent value and service again, thank you Kevin, highly recommended.

Dear Kevin, Thank you for sending me the two Ace Catalogues and for prompt despatch of the three locos. I was and am particularly fascinated by the MTH Duchess of Atholl which makes convincing sounds of escaping steam before chuffing away in perfect time with its pistons.Only my cat remains unimpressed,probably because he regards hissing as his own prerogative. The Seven Mill A1 is also a beautiful model with satin smooth operation. I need to do a little soldering and touching up on the A4 Seagull but this should not be too difficult. l. do hope all goes well with you. Chris.

Hi Kev. Just to say the loco. arrived safe and sound as expected really pleased with this, as I have been with my other locos bought from you. Always a pleasure to deal with you and hope to again. Many thanks.

Very happy with the item and the service provided

Everything arrived in good condition as advertised. The packaging was fantastic as always and I am very pleased with the service you provide and the items purchased.
Many thanks,
John

Excellent service as always, all the more remarkable in the current situation! Item arrived when expected, so well done Royal Mail as well. Stay safe everyone!

Thanks again Kevin & team.
Another excellent transaction. The wagon has cleaned up a treat!
Stay safe in these uncertain times.
Best Wishes.
Brian (Rugby)

Exemplary and very quick service as always.Much appreciated thank you. Best wishes martin

Hi Kevin
Have received the Royal Scot loco safe and sound.
Am highly delighted with it.
Runs perfectly and very good condition.
Many thanks and keep well.
Noel

Splendid service from Kevin and company, i'll be continuing to use them for a long time to come.. Ace Jubilee a lovely model and nice choice of quality Exley coaches in stock.
Stay safe guys. Paul

Very happy with my new loco. Not run on track yet but item was well packaged and efficient delivery from kevin. Highly recommend to other model o gauge enthusiasts

hello kevin well packed good service by the usp carrier thank you very much.
Michael.

keep safe.

Hi Kevin,

The loco was delivered safely at 3.30 this afternoon... fantastic packaging, so many thanks for your speedy and efficient service. The loco runs very well and I'm sure I will get much pleasure from it.

Just one question... do you know where I can get an original instruction manual for this class 66?

I am sorely tempted to try to convert it to be radio-controlled... I see it has a switch to use battery power so it's obviously intended that it should be easily done. Any suggestions would be most welcome.

Kind Regards,
Andrew Urbanski

Excellent service, as always. Many thanks, Shaun.

Hello Kevin,

My order for the Gauge '0', Exley, SR , 3rd Class, Non Corridor coach, ref. has just arrived and with which, i am delighted..

Many thanks for the careful packaging which has ensured that the coach has arrived undamaged.

Best regards and stay safe,!
Joe

A beautiful and fine model in very good restoration arrived safely in Germany. Thank you for the nice communication

Magnificent locomotive with a magnificent service many thanks thestationmaster

ACE King Arthur and wagons arrived safe and sound, parcel superbly packed as usual.

I had been wondering for some considerable time whether or not I actually needed a King Arthur. Having now seen this one and run it round the garden a few times, I am now utterly convinced I do need one!! Well done to all concerned and thanks again ,Kevin.

Fantastic next day service from Kev, both locos were superbly wrapped - you must get through miles of bubble wrap every week !

Hi Kev. Just to say the loco. arrived safe and sound as expected. Always a pleasure to deal with you. An Ace dealer with an Ace reputation. Many thanks.

Many Thanks Kevin & team.
Another EXCELLENT transaction.
Stay Safe.
Best Wishes.
Brian ( Rugby)

Dear Kevin
Have received my model safe and sound. Service is excellent.
Highly delighted.
Many thanks Noel

Another great set of ACE Trains wagons. Well packaged as usual.
David

The no2 special tank locomotive has arrived last week. I am new to Hornby o gauge, but I am very happy with it!

Ordered quite a bit from TSM this year (probably too much!) and everything has been as described and well protected for the trip from one end of the country to the other! I appreciate the helpful conversations I've had from Kevin during the multiple transactions.
Thanks Kev!

All received today, very well packaged, brilliant service, thank you

Prompt service well packaged out in the garden a.s.a.p.

The B set Coronation Coaches arrived today and appear to be as new. Very pleased.

Many thanks!

Quality items . Packed extremely well for posting. Highly recommended.

a great and reliable service as usual many thanks.

Arrived today, well packed. Just the thing to fiddle with in these rather restricted days! Thanks,
Roger

Usual fast delivery and perfectly packed item from the Stationmaster. This time the truly iconic Bing for Bassett Lowke Gauge1 live steam Midland Railway 4-4-0 Compound in LMS livery. A superb near scale model in excellent original livery with just some minor touch ins required. Reminds me vividly of those days at the Midland side of Bristol Temple Meads in the early 1960's watching the Compounds leaving on the Birmingham and York expresses. Nice one Kevin !!

As always once again a very fast and secure delivery of goods.
Great job.

Erik

I have purchased several items over the past few weeks.In every aspect this firm have superb.
Everything has been as it says it would be, the items have been superbly wrapped and quickly dispatched.
The first time I used this firm was via the phone.They could not of been more helpful and friendly.
All in all to use this firm is a great experience, AND THE STUFF IS BRILL.

Great service as per usual .

O gauge loco lamps well priced with reasonable and secure postage. Swift delivery - will use again. Recommended.

This is the third Hornby Clockwork Loco i have purchased and all are tip top combined with a tip top service.Thank you

I have purchased several pieces in both O and 1 gauge. Nothing but praise for Kev and the crew at Station Masters. Every piece has made it safely and quickly to the USA!

Dear Kevin
Have received my models safe and sound,
Very pleased.
Many thanks Noel

Hi Kev Another fantastic item just arrived would highly recommend this retailer

A broad range of stock supported by a great website with excellent photography and detailed descriptions. A very efficient buying process backed up by good communication and the ability to make a sensible offer make The Station Master's Rooms a winner. I will buy again!

Fast, efficient and friendly service. A quick delivery with a well-packed parcel. Kev has a wide range of stock. Buy with confidence from this business.

As usual, excellent items, as described, reasonably priced, very prompt delivery. Thank you.

Dear Kevin
Have received my model safe and sound
A good model suffering from poor build quality
It will provide me with many happy hours of restoration as this is one of my interests
The more damaged the item is the more I like it !!
Noel

Good evening Kevin,

Many thanks for the locomotive, which was very carefully packed & delivery was prompt. I’ve just done the first test run and the train is faultless.

Kind regards

John Rayner

The usual prompt service from Kevin. My three ACE private owner coal wagons arrived very well packed and in excellent condition. Always good doing business with the Station Masters Rooms!

Hi Kevin, ACE Flying Scotsman Coaches arrived in record time.Many thanke for another great transaction,Regards michael.

Totally happy with the efficient service securely wrapped and very fast delivery Highly recommended

Simply perfect as always !!!
best
Michael

Excellent service as usual from Kevin. Am delighted with the Hornby coaches which were very securely packed and quickly delivered. Thank you.

Dear Kevin
Have received my model safe and sound.
Absolutely delighted
Runs and sounds wonderful
Best wishes.
Noel

Dear Kevin,
Please accept my apologies for the delay in my confirming that,as ever,the two most recent engines arrived safely and remarkably promptly. l have had several health issues recently and my normal timetable has been,like Northern Rail,overcrowded and much delayed.
I am so glad that l chose the Schools Class engine in Matt black. This makes the brass and polished steel details stand out, though in my brief encounter with the Schools,they all looked dirty and unloved but so then did most locos except those on the GWR. The Schools needed no attention apart from the usual running in with a new machine. Sir Eustace Missenden was a little more challenging initially as it would run only on 3 rail format..Eventually,I realised that the pickup studs on one side were not making contact with the driving wheels so, problem solved,
With my best wishes, Chris.

Very pleased with, as always, a friendly service.

Excellent service, the parcel arrived within 24 hours and securely wrapped. The product is also competitively priced. I found the wagon that I wanted at SMR by simply browsing, but have marked the site. I take Garden Rail and am a member of G1MRA, but have never come across this company - they should advertise more.

Item arrived OK Thank you.

Very happy with all the dealings I've had with you..I have already recommended you !

The two latest consignments reached me today in Adelaide in excellent condition, thanks.

Hi Kev, Everything went really well with no fuss & prompt delivery. Thank you , Rob Brodie

Hi Kev nice to meet again.

I am very happy with my recent purchase . many thanks

Cheers Pat.

A satisfied customer. Purchase was as advertised and described. Very prompt delivery in good substantial packaging ensured all received in good order. As usual a good service - as expected.

Chris H

More wagons arrived as described as shown well packed perfectly wrapped as new condition! Many Thanks Kev and team brilliant service and fast with it!

Dear Kevin
Sorry not to have replied to your feedback form
I am not very computer literate and misunderstood the meaning of No response.
I visit your site every day in the hope of finding an item of interest within my price range

I am very pleased with my purchase and hope to make many more in the future
Best wishes.
Noel

I can think of no more splendid a place to squander my children's inheritance than at the Station Master's Rooms.

I was totally happy with this purchase of an ACE coach set with shipping Downunder. Everything about the purchase was First Class!! Many thanks!!

Always an efficient service with Kevin cannot fault this excellent supplier of model rail
And. Accessories
First class

Allan

Gloucester

Thanks very much for the wagons and the buildings they are very good as described and a delight, will be in touch again soon superb fast service with liberal packaging many Thanks Kev and team!

Kevin,

Many,many thanks for the parcel which arrived safe and sound today.I am not so good with words,but I would just like to pass on my sincere thanks for the Flying Scotsman engine which I am finding it a little dificult to tell you how very,very pleasedI with the service which you have provided.

Please pass on my thanks to all your staff etc .You must have a great team.I do hope to visit you in the not to distant future.

Kind regards,

Paul North.

Once again excellent and friendly service and support, very well packaged and expedient delivery, thank you Kevin, highly recommended.

Good service very helpful

The two locos and coach arrived on-time - all in excellent condition. Exceptional service in trying times - well done Kevin and the Team.

John

Thanks Kev for the brilliant service. As usual item was as described, well wrapped and a very speedy delivery..

Another outstanding deal from an outstanding dealer! I could not be happier with the incredible selections offered, the careful and thoughtful packaging and the lightning fast delivery! Many thanks to Kev and the whole crew at the Station Masters Rooms! Well done!

Ups delivered safely yesterday 11.20 am.One of the most scale models yet and the wheels were not shiny but dull as they should be

ThanksKevin for excellent service and post free!

Good service and good communication. Will keep an eye out for any interesting offers.

Hi, Kevin! Once again you have exceeded any and all expectations. Lanarkshire Yeomanry, an Ace Trains Black 5, is a superb model and well represents this iconic class of locomotive. As you will recall, in recent months I have bought from you "Duke of Gloucester" and the Pennsylvania Railroad "S1". We have worked together now for several years and the way you describe any model is exactly the way it is. As important as this is, I can say without any fear of contradiction, that you prepare, package and ship the orders better than anyone I have ever dealt with in this business. I buy from Europe and the US and am sometimes left feeling that it was more luck than anything else when an item is received. That is certainly not the case with you and for me, the integrity of the packing is as important as the contents. Keep up the outstanding work and I'll be checking your website again very soon to see what other gems you have available. Very best wishes, Robert W.

I was pleased to find this loco in stock as it was sold out nearly everywhere,that’s when I came across the station master rooms, Kev was very friendly and helpful and the loco arrived quickly and well packed.very pleased and would definitely recommend Kev and the station masters rooms to anyone

Another excellent locomotive. Just as described and photographed, well packed for delivery, and good communication throughout. A very speedy service. It was a pleasure buying again from Kevin and the team. Thank you very much indeed.

The Ace G5 set was ordered Thursday evening - ,delivered early Monday! Excellent.
Happy with the set - it will be running at our Hornby Railway Collectors meetings where |I could be in trouble since I am know as the Hornby only man!!

Excellent service as usual, items as described and fairly priced. What more can you say?

Spot on as ever

Hi Kevin Hornby lamps arrived in excellent condition,many thanks for another great order,Regards Michael

First class items, excellent communication, solid packaging and swift delivery even to the continent

I am pleased with the transaction. The condition of the model is as described. However, as it is set up for DCC, it understandably could not be fully tested, so some history would have bee very helpful.

Fast, efficient, well packed, good updates, excellent service, website pretty good. However once or twice little disorientated on web site, ended up not where I wanted to be or expected to be so lost confidence.

Lovely model, as promised, a bit more modification had been done than I had hoped and a bit of tweeking was required for the loco to run on LMC track. However, all in all I am very happy, a relatively scarce loco at a reasonable price.

Wagons arrived safe and sound well wrapped and prompt exactly as described many Thanks again Kevin and team!

Very happy with my latest purchase. It was well packed and arrived within a few days.
I feel confident doing business with Kevin and the others. Hans

Item exactly as described, arrived promptly and well wrapped., good value as priced below the market average, will buy again..very good service.

Quality item, well packed for posting. Another great item from STM.

A very nice diesel,the tarnish has been removed from the brass,a very good company with a very large selection.

Absolutely brilliant thank you John If another early Hornby French riviera carriage comes in I think I d get another i ll keep an eye out

Last two consignments safely received - superbly packed as usual and very quick. The Ace suburban set is excellent value for money. Next consignments in the pipeline - the SMR process moves smoothly on despite third party computer problems causing the World to hold it's breath for a moment! Well done Kevin and the Team.

John

Fast delivery, well packed. Great value.

Thank you very much kevin for the great service from you and the team ,Very well packed and looking forward for the next delivery.

Very happy with all my purchases. The shipping here to the states by UPS is great. I get it the following day. Good job guys.
Thanks,
Donald

Thanks Kevin ,
i am delighted with that beautyful engine .
Every thing arrived well packed without damage - Excellent Service -

Regards Karl

Thanks Kevin
I am pleased with the wagon. Your site is always worth looking at for something unusual
or not often seen. Keep it up.
regards
Den

The o gauge products as described service very good graham

Absolutely delighted with much sort after Pullman set. Excellence service.

Hi
Would just like to thank all the team at The Station Masters Rooms for the excellent service and speedy delivery of my latest purchase . well pleased with the item and also the packaging in which it came.Thank you once again ,a pleasure to do business with you.
D Hewitt
Huddersfield

My second big order, absolutely delighted with it. Collected from new warehouse had a wonderful chat and update with Kevin. Plenty of light hearted quips too. very warm experience

Two orders were made,one over the new year period.Both were large and heavy, and arrived safely.They were well packed and there was no damage to the items.
Thank you Kevin and your team for the prompt and efficient service.

Regards. Tim.

Absolutely fantastic service and product. So nice to be able to
Talk to a human being who knows the game.

Just arrived, excellent. Thanks very much.

Well, all is perfect .Parcel quickly and items in very good condition
Thank you very much

Loco arrived safely. Have run it a couple of times..Just a word of advice for anybody new to Btittinnia.Do not over fill the water tank in tender it goes into the meths tank and make sure the burn is secured at the front end

Hi Kevin
Have received the loco body café and sound. Very oleased
Many thanks
Noel

Thanks for the prompt service. Always good to deal with. Look foward to receiving the parcel.
Bob

Good service with fast trackable delivery and reasonable prices with offers.
Have used before and probably again

A very good purchase, many thanks.

Items as described, in very good condition, well packaged ,no damage or faults at all.

Brilliant Loco's to add to the layout

Excellent service well done Kevin and co UPS arrived 5pm as promised on Tuesday

Very satisfied. Very rapid shipping at a reasonable price.

As always, a brilliant service reasonable prices and a good bit of banter on the Phone. I all makes the world go round. - Keep up the good work

The buildings arrived very quickly, and were well packed. They were reasonably priced, and will help to enhance public layouts, from time to time. Thank you.

Items arrived as described, with very fast delivery, to Australia. Everything in perfect condition. TSMR’s are a pleasure to deal with - reliable & honest trader.

Hi very happy with the items I have bought. and also the excellent packing of my items.many thanks . Michael

Toujours un bonheur de recevoir un colis de StationMasters !
Wagons superbes, emballage très sérieux et envoi rapide, tout est parfait comme d'habitude.
Merci à Kevin et toute l'équipe !
denis

Tank you very much for the safe delivery of my o gauge diesel,and thank you for a very good deal Terry.

Hi Kevin and The Team, Metropolitan coach arrived in a fast time from purchase.Another very satisfying purchase from The Stationmasters Rooms Many thanks Michael.

As always, great efficiency, friendly service, a huge range of stock and many very attractive prices.
An outstanding specialist retailer.

I made two purchases from Station Masters Rooms recently and was very happy with both of them. They were well packed and arrived promptly* without damage.

Thanks very much.
Joe

* After the Christmas break.

Hi Kevin. Have only just opened the box. I had to wait for my Birthday to arrive! Anyway, I love the product, its just brilliant. I have not heard of this French manufacturer before, but they seem to do a lovely job. The coach arrived in perfect condition with no damage to the packaging. Chris

I recently received two parcels from Kevin and the team both immaculately packaged as always with the contents equally perfect. A real pleasure to enjoy such brilliant service in this day and age.

Alan
Edinburgh

Bien reçu la 231 PO de AS et le wagon Paya bien emballés et très bien protégés.Je vous en remercie.
Je n'ai pas eu le temps de tester la 231 PO mais je compte le faire dans les 15 jours qui suivent.
Cordialement.
JP Raud

Quality items, well packed for posting.

Happy with my purchase items well packed and arrived on time thanks.

As usual - quick service, and everything exactly as described.

Wonderful condition vintage Hornby lumber wagon. Very well packed and extremely quick dispatch and delivery.
As always excellent customer service from Kevin and his friendly and helpful staff.
Thoroughly recommended

Excellent products and fantastic back up. Five star service, with very fast delivery.
Another superb purchase from Kevin at TSMR.
Many thanks,
Clive.

always a happy and first class service. excellent postal service. Goods purchased are in excellent condition as described. It is niceto see a Brighton belle and a Coronation with 7 coaches chasig each other around the garden with a gin and tonic in one hand and holding back tha great-grandchildren. Ilook forward to purchasing more goods in the future.

An excellent Hornby clockwork 0-4-0 BR 101 Tank loco reworked as a 3 Rail 12 volt DC loco just received from the Stationmaster. Runs superbly. Very well packed and extremely good value - no surprise as Kevin always does good Deals !!
.,

Hi Kev

Parcel arrived - very well wrapped. Exactly as described.

Thanks
Robert

Hi Kev
My Xmas order arrived promptly in the New Year as promised. Very happy with the new loco and coaches quality goods and services as always.
Best wishes
Tony

Pleasant as ever doing business with Kevin. The goods arrived within 72 hours, well packed, and as described. What more can you ask?

Three nice loco's all very well packed and a speedy delivery. Many thanks and until next time.

Many Thanks for the buildings all well packaged and fast service as described!

Very nice product, perfect packaging !
Thank you very much.

Over a long period of years I have bought numerous O Gauge items from The Station Masters Rooms. At no time have I been disappointed by the spares and models I received. All were securely packaged, swiftly and securely delivered. and exactly as described.One is reassured by such experiences especially when O Gauge locomotives can be very expensive. My most recent purchase was a used City Class locomotive in vintage GWR livery. This was quite perfect and "as new" including the original packaging and traditional blue ribbon and red cloth.K. had a number of this Class on offer in late December. The fact that they were all sold very quickly is an indication of the desirability of these fine locomotives and more particularly the reliability and integrity of the Vendor. Thank You K. for the superb items you have sent me and the excellent, friendly service you provide. I will continue to watch your Lists with great interest and temptation!

My recent and first purchase proved to be a very pleasant purchase. It took me an age to get through all the packaging!
An other item I wished to purchase was out of stock and Kevin went to considerable effort to supply my request.
In all a very happy experience from a trust worthy supplier.AP.

Very good---thank you very much.
Greetimgs from Trier
Thomas

I just received the Gauge 1 LSWR locomotive, and am very happy indeed. It was exactly as I expected - given all the photographs and lucid description, and arrived in perfect condition. (The packaging is about as close to armor as can be managed!) Once again, a perfect purchase. I really think that Station Masters is the gold standard of train sales. Hope to do business with you again.

Excellent service! Extremely pleased with the items purchased, superbly packed and quickly delivered. Many thanks.

Excellent service, very pleased with locomotives.

Excellent and fast shipping. Thanks Kevin,
All my best wishes, Daniel

Hi Kevin
Have received the motor safe and sound
Very pleased
Many thanks
Noel

Very good service

Very pleased with the quality and price paid for the model locomotive. Great service yet again.
Love doing business with Kev. Thanks.

Great model and service yet again. Very pleased with the quality and price paid for the model locomotive.

For some years I have been seeking the French Hornby " Etoile du Nord " loco. Up to now have not seen an acceptable example with undamaged Transfers. However thanks to the Stationmasters Rooms I now have a near mint example which is superb and a beautiful runner. " Thank Heavens for little Kevin " ( Apologies to Maurice Chevalier !! )

Thanks, Kevin! The PRR S1 is a superb 0 gauge model that I was proud to add to my collection. This 6-4-4-6 joins the “big boy” and cab forward challenger as my American group. At 39” long, almost 10kg and streamlined, it is as impressive as any of the British outline models I have, even including “Duke of Gloucester”. The attention you pay to the packing of models is better than anything that anyone else does and you always maintain this high standard. Not to be overlooked is the accuracy of your delivery promise and tracking details. We shall be taking a close look at your upcoming models and thank you again for being such a reliable supplier of high quality products. Best wishes, Robert

Very pleased with the two Coronation Scot Kitchen Cars received last week.

Excellent service. Items well packed for posting.

Many thanks for a good service.

Nick

Very happy with purchase. Many thanks.

Chris.

As always, a quick, reliable and friendly service from Kevin and team. I have no hesitation in thoroughly recommending TSM. Good luck for 2020!

Recently purchased a Coranation Scot from Kevin and really pleased with it, another happy customer

Excellent service, and it is so refreshing to deal with someone who clearly values his customers. Kevin is being most helpful on some technical matters.

Extremely pleased with the service and products it makes a change to talk to someone with a sense of humour but also knows their job, have recently purchased 3 lots and expect it won't be long before I see something else,
Keep up the good work.
All the best for the new year..
Bob Woodhouse

Shipment is prompt, too and is satisfied with service.

Extremely quick from order to delivery of two brilliant loco's.Thank you.

Thanks once more to Kevin and the team for their prompt and efficient service.As on previous occasions I have used The Station Masters Rooms I have been delighted with my purchase..
Keep up the excellent work.

Regards Roger

Excellent service as usual.

Dear Kevin,Thank you for your quite amazing efficiency in sending me the most recent two engines.Having placed the final order late on Thursday evening, I was surprised and delighted to find the whole order handed to me by the UPS man on the following.morning He commented on the weight of the larger. box,I explained that it was almost the size of a Big Boy! This occasioned some puzzlement followed by relieved laughter when I further explained that this was the name of a very large American locomotive. Best Wishes,Chris

As usual, my ACE Trains N2 and Brake Van arrived promptly and very well packed. The two items look in good order apart from some minor issues that were clearly indicated on your website before purchase.

I look forward to doing more business with you in the future.

Paul

Nice item and very prompt despatch.
Excellent customer service.
Many thanks.
Derek

Many thanks for a fast and perfect transaction.
Always a pleasure.

As always a great service and really nice tinplate items.

Gerald from Frankfurt, Germany

This was my first purchase from the Stationmaster and was a really pleasant experience.

I am absolutely delighted with the locomotive. Now I need to find a couple of coaches for it!

Excellent service

Smooth transaction and nice items according to description, thank you Kev

Simply superb products and service. Exceptional and straight forward website for ordering and shipping overseas, combined with careful packaging, an incredible inventory and very competitive pricing has made me a very happy customer indeed!

Thank you Kev.

Best Regards,
Tony Adessa

It is not always "easy" to make the decision to order expensive scale models while knowing that they will be shipped by postal services which are sometimes not careful with the objects which one entrusts to them. But you can trust Kevin for he always packs goods with extra great care so that they are delivered to you without damage.

Great service. Goods safe.

Hello Kevin,

The Hornby clockwork, black, LNER No. 1 Special engine and Tender arrived safely today.

After a preliminary clean, the loco is now shining and very pleasing.

With thanks and regards,
Joe

Hello Kevin,

The Exley BR sleeper in 'Blood and Custard' livery arrived safely today - without damage I believe.

I can hear something quite small loose inside but as it is not affecting the coach and its windows, I am leaving well alone.

Thanks and best regards,
Joe

Excellent service as always. Parcel arrived as scheduled and in good order.

Happy new year Kevin & team.
Many thanks for the two No.1 specials received today. On time, well packed and just
as described. Another EXCELLENT transaction!
Many Thanks.
Brian (Rugby)

Dear Kevin,
Thank you so much for your immediate attention to my order which I received in less than 22 hours! I have spent an interesting day unpacking and checking all the coaches and I am delighted say everything is in perfect order. Your descriptions, photographs and classifications are so helpful. Please pass on my complements to any staff involved.
No doubt I will be in touch again soon, best wishes to all for 2020, John I.

Three orders now received and I am very pleased with the description and quality of the goods, the cost, and speed of delivery. Thank you very much.

Early 20's Pullman coaches rec'd today - MR crest on the Dining Car - goes with the 1922 MR No.2 Loco I bought from you mid-last year. Another excellent purchase with first class service. Very happy. Thanks Kevin. Richard of Hunstanton

First Time customer. Items well wrapped & received very quickly. Thanks.

Very happy customer, great value for the money payed , Very well packed, great serviced.
thank you one and all

Top notch service yet again!

Absolutely delighted with the efficient and quick service - the track I ordered arrived in a day!
Many thanks

Jon Cooper

Very happy with the personal service and the items purchased which were exactly as described.
Am watching the website for future purchases.
Excellent

I would just like to say what a delight it is to find that there are still people like Kevin in this world, who care about their clients, are professional how they treat them, and are friendly and reliable.

Thank you for your excellent service and friendly manner.

A very Happy New Year to you and Dianne and all your staff.

With best regards

Dr Mike in Solihull.

Excellent service, easy transactions and communications
The delivery company UBS delivered on time.

Another quick and efficient service.
Thanks Kevin

First class service as always. A masterclass in proper packing and very speedy despatch of an excellent product.

Very fast shipping at fair costs
Nice loco as described
Very fair price
Kind messages

Absolutely excellent service, couldn't ask for anything better

Very good service as usual. The Ace loco was beautiful , runs well and I’m really pleased. I will always prefer to buy from you if I can.

First class service as per usual.

My stove van was intended as a Christmas gift but it arrived in double quick time and so well packed - will contact you after Christmas if necessary!

Grant Robinson

From Bill of Georgetown Indiana USA
I live in the USA and have been buying trains from Kevin at The Station Masters Rooms for well over a decade.
It has always been pleasant train purchase and have never been disappointed. He has many tinplate trains that are not readily available in our country.
The packaging awesome! The shipping cost is very reasonable.
And what really amazes me is I have received trains in 2 to 3 days! From Station Masters Rooms in the UK to me in the USA!
So I recommend The Station Masters Rooms to any train collector in the United States of America (or any country) that you will be pleased with your purchase, it will not be damaged and you will receive prompt shipping at a very reasonable rate.
Bill Hanks USA
TCA number (Train collectors Association) 96-42883

Excellent Service.

Excellent service bob poulter

Fast efficient service from Kevin and his crew.
Can't ask for anything more.
Regards Mark.

Purchased Helgan class 37 loco and as usual received the same excellent service as i have done from previous purchases. Well pleased with the item and the speedy delivery. Great team to deal with and no doubt will be dealing with them in the future.
Thanking you Derrick

Great service. Goods packed very well and arrived safely in Australia. The Hornby 101 Tank Set particularly is complete with track connectors, spare coupler and invitation from Roland Hornby to join the 'Hornby Company' collectors club. Amazingly the guarantee is in the box as well, but I suspect that it is a bit out of date! This item is special as my brother and I had a later version of that set (I think that it dates from the 40s, whereas ours was 50s, without the LNER branding). I thoroughly recommend The Station Masters Rooms and the service from Kev.

Service from Kevin was exemplary, from placing the order to fast secure delivery, if you are looking for gauge o, buying from this firm is a must.

As always, excellent, friendly and dedicated service.
The most efficient specialist dealer in the model railway world.
He always features a wonderful range of 0 and Gauge One items, old and new.
Some indeed are amazing!
They are realistically priced and well presented on the oneline portal.
The Station Master is recommended without any reservation whatsoever.

Great service as always, Havn't run the loco as yet however if it runs as good as the reviews it should be a great investment.
Cheers
Allan H

The locomotive arrived this morning, in just 5 days, very well packed and in excellent condition. I am very happy with this purchase.

Excellent service as always from Kevin and his team. Many thanks!

Richard
(Guildford)

Hornby platform trolley and milk churns received today. Great items. Speedy service and securely packed. Very happy, thank you. Must also mention my last purchase in May when for some reason I could not leave feedback. French Hornby TNB loco in superb condition and a lovely runner. Thanks again.

Hi Kev,
I'm very pleased with the Hornby loco. Very nice look. Goog packaging, item received perfect.
Thanks.
Vincent

Thankyou again for the recent order you sent.As usual, your product quality,packaging,speed of deliveryand overall order handling of the
ordering process could not be better

Many thanks
John Talbot

Excellent second hand loco which runs very well. Well packed and quickly sent.

As always, competitive prices, easy communication, high quality products and swift shipping.

Hi Kevin

Received the Fowler 0-6-0 and LMS 0-4-4 safe and sound. Both superb models and the LMS Fowler is particularly well detailed. Very pleased and looking forward to seeing the maroon MR 0-4-4 when it is released by ACE.

Alan

A lovely wagon, very well packaged and appearing in my letterbox in record time.
Thank you!
Very happy, as always
Regards
Brian in New Zealand

Delighted with the prompt service and thrilled with the quality of the model "The Duke of Gloucester " 8P. The detail is very impressive and the finish superb and even when running in performed very well. I shall be watching your catalogue regularly for further products for my collection.

A brilliant firm to deal with, from courteous prompt service and express delivery, also very willing to help with any queries you may have.
A must site to visit and buy from for anything O gauge.

The Bassett Lowke van received this morning, thank you.
The service again was excellent and i will certainly be keeping you in mind for future requirements,however my wife has told me i have enough wagons and do not require or need to order any more. Anyway we will see what the future holds.

Regards,
JIM OGDEN

The great Atlas track, and return for wonderful express, in return for a cheaper cost.

Another perfect delivery and great item, many thanks!

Excellent prompt service and delivery.

Excellent service.

Everything was perfect, dear Kevin, and thank you for all. I will buy to you a lot of other Hornby items. I am a Franch writer (English father, French mother) of more than 100 books about trains , and some about toy trains, such as French Hornby. I am a friend of Allen Levy, Andries Grabowsky and the regretted Marcel Darphin. I have, too, several Aster Fulgurex locomotives and dream about buying an Aster Duchess to you.
With my kindest regards, Clive

Hello Kevin,
Thanks for the promptness with which you filled my order. My ACE Fowler locomotive arrived recently here in San Diego from the UK. I appreciate your careful packaging of this model, and that of all my other orders from you. Of the many model railways items I have received from you, not one has ever arrived in a damaged condition. Your meticulous packaging has assured that each shipment to me has arrived in perfect condition. Because of your excellent service, I have continued to purchase all my British and continental railways models from you. Thanks for the great variety of models you sell, and the fantastic service you provide.
Best regards,
John

Thanks for a great service
I'm delighted with my recent purchase
I'll be sure to visit The Station Masters Rooms website frequently
Warm wishes
Feargus

the process of ordering was straight forward and simple.
The cars ordered arrived in a timely manner
thanks
Freeland

Frank from Wittmund,Germany
Another vintage clockwork locomotive from Hornby
The item was despatched promptly and I received the item in Germany after three days. Perfect packaged.Perfect delivery with tracking control by RM international and GLS

Many thanks and
"Cheers" Kevin

Another fine locomotive from "ACE" BR Class 8P 4-6-2 Preserved "Duke of Gloucester".
The item was despatched promptly and I received the item next day, wonderfully packaged.

Many Thanks Kevin and the Back Room Staff.

First class! Excellent service. Very pleased with the order. Great website,dead simple to use. Received the order without any hassle. Fantastically well packaged too. Highly recommended. Will definitely do more business with you in the future.

Todo correcto. Excelente comunicación. Muy rápido envío. Seguiré visitando su tienda. Gracias.
Ángel

I have bought model locos from The Station Master's Rooms for many years and there's good reason. As with my latest purchase, the ACE Duke of Gloucester and ACE Bulleid 'Padstow', the items are always as described, consistently of the highest quality, always sent with the minimum of fuss and perfectly packed. There is no better source for O gauge and above!

Thankyou. All good.

Many Thanks again Kevin & team.
Another excellent transaction.
Brian (Rugby)

Very weel packed and loco in a phantastic condition. MANY TANKS !!

Excellent service, goods arrived remarkably quickly, expertly packed and exactly as described. 5 star dealer.

Great service and goods in excellent mint condition

Allan
Gloucester

Dear SMR,

I am looking through the items I ordered and I am very pleased with them.
I should therefore like to offer favourable feedback to any other customers thinking of making a purchase.

Thanks very much.
Signed,
Alistair Kewish (Mr)

Item despatched promptly by a good carrier (Royal Mail) and received in good order - it was well packed.

So good service - as expected.

Thank you.

Excellent items, excellent service, many thanks from The Netherlands!

Excellent service polite and helpful member of staff(Kev) exceptionally prompt shipping delivered on time. The model is superb and runs very smoothly I could not have asked for a better loco. condition is everything and the condition was like new.

As always fast and safe delivery of high qualityHornby O gauge attributes.

Excellent Top Trade as always from The Station Masters Rooms . Highly recommends to all buyers . Thanks Kevin !!

Thanks Kevin & Team.
Another excellent transaction.
Many Thanks.
Brian (Rugby)

Superbly packed as always. Items even better than the photos. What more could one want.

Brilliant trader to buy from with quick delivery and excellent after sales service.

AS usual smooth as silk. I have bought a few trains over the years and the service is always excellent.

Good service, good items, prompt attention, vfry satisfied. Thanks!

Dear Kevin
I have been very pleased indeed with everything that I have purchased from yourself
I look at your site on a daily basis and tend to go for bargains.
It is also good that you accept payment by cheque.
Looking forward to more purchases in future
I particularly enjoy doing restoration work.
Best wishes Noel

Excellent service as usual.

Yet again,both locos which I ordered from SMR last week,arrived promptly on the stated day. They were very securely wrapped in three layers of cardboard and cushioned by generous amounts of bubble wrap.The locos,both Duchesses,are in immaculate condition and run very smoothly with that gentle whispering sound which seems to be a characteristic of the larger Ace locos.My only problem lies in persuading my sister to allow me to construct a larger layout in what she persists in calling the guest bedroom.

Fast delivery and as described. Thank you.

As usual a great service with product in excellent condition

Waiting for my delivery, but Ke has been great to deal with..

Package well received. Items are in very good conditions. All is perfect. Thanks

Merci encore à Kevin et son équipe ! Encore un achat pleinement satisfait, tant sur la qualité, les prix, la rapidité d’expedition et le sérieux pour l’emballage. Locomotives Hornby électriques et mécaniques en parfait état de fonctionnement, ainsi que le matériel roulant! Un des meilleurs endroits que je connaisse où acheter du Hornby . A bientôt...

As always nice items for a nice price and a very fast delivery and that already since many years! It is always a pleasure to do business with the stationmastersrooms Many greetings from Austria

My recent purchase of an 0 gauge, black ,restored Bassett-Lowke Royal Scot 4-6-0 together with a Marklin 0 gauge North British Railway 4-4-2 was, as is usual with The Station Master's Rooms, a most professional event. The models arrived expertly packed. A little work on the Royal Scot and two magnificent model locos added to my collection. Whilst making up my mind re purchasing the locos Kevin was most helpful in replying to my queries with honest straightforward answers. Thank you SMR a very satisfied customer.

Thanks Kev, for my two third class Ace southern C1 coaches which will become SJDR to match my Ace blue 4F. With a little bit of work they will be transformed. Ordered Sunday evening arrived Tuesday morning, great. Thanks Kev.

Very best regards

Rick

Outstanding service as always from Kevin! Recently ordered and received the Ace Trains "Duke of Gloucester" and am absolutely delighted with it. Over the past year I purchased "Silver Jubilee" and a Class "9F" from Kevin and will continue to buy from him because you can count on his reliability. The attention paid to detail in terms of updates, promised delivery dates and packaging is second to none. Well done, Kevin and here is looking forward to my next acquisition from you.

Excellent service, very good comms, prompt delivery

Another purchase made from this highly respected company with courteous and prompt service with quick delivery, and very advantageous prices, I would recommend that anyone wanting to purchase gauge O railway locomotives and coaches to make this company your first call.
A very satisfied customer.

Ace Trains, O gauge LMS Jubilee, Silver Jubilee 5552 in grey and silver -

Superb locomotive, great price, excellent service and prompt delivery. Will definitely use again.

Many thanks, Andy

Two excellent vintage Hornby wagons received from Kevin and the team. Great condition, well packed and very quick delivery.
As always first class service from TSMR and always a friendly voice, usually Kevins, on the end of the phone. No hesitation in thoroughly recommending TSMR for great condition models, excellent service and a wide selection of available models.

The items arrived as ordered, promptly, and well packed.

Excellent service, as ever.

Another nice toy train from that nice Mr Finch. If only the packaging wasn't so good, I could open the parcels quicker!

Always great service from TSMR. Great products well packaged.

It is always a pleasure to do Business with Kevin and his team, they take great trouble to package the items with care which ensures that they arrive with you in as good a condition as they leave him, if anyone has concerns don't worry as Kev will advise and look after you all the way. He comes highly recommended..
Thank you Kevin, John.

Very well packed and delivered without delay. All as described.

many thanks for your help,it was much appreciated making the transaction easy, simple and
smooth.once again thank you
jeremy

Very fast delivery of grey Black 5 loco. Really well packed. Excellent customer service from Kevin as always! Would highly recommend purchasing excellent condition locos from this first class seller.

Item arrived on time and in good order, condition was as expected. Would certainly use this company again.

Well it arrived today at last, A Prussian blue S D J R No 59 Locomotive. I opened the box & there is was, what a beautiful sight. It has taken a while for whatever reason but it does look so good, really glad I ordered one. I will get it out of the box over the next few days & put my matching brake ends behind it. I hope that Ace can produce a couple of coaches to go with it, watch this space. The only thing that was a surprise was there were no cloths with this one, is that a new thing from now on ? Excellently parceled up & arrived in speedy time.
Thanks Kev.
Rick

Thanks again Kevin.
Another EXCELLENT transaction.
Many Thanks
Brian (Rugby)

Thanks Once more Kevin and your team for the two Hornby items I purchased recently.
Both arrived safely and very quickly, and incredibly well packaged. From a humble set of rails to an excellent o gauge vintage loco, both were as advertised and as always I was delighted with my purchases.
Having had several other items from The Station Masters Rooms over the last few months ,all of which were of the highest quality ,I can thoroughly recommend Kevin for his very professional service .and will be using him again.
Keep up the good work.

Simple transaction with the items purchased at an acceptable price. Items despatched promptly and very securely. Thank you for for providing such an efficient service.

Excellent service. Top notch!

Delighted, exactly as described.

100% Happy

thank you for my recent order on my latest ACE loco all arrived safe unbelievable service ordered monday arrived 5 days later from UK to Australia thank you very much i appreciated your help for my purchase Regards Steve St Clair

A great place to find all you want for all your engines and carraiges etc and etc. And a very supply of goods.

Another great buy from TSMR.
Kevin's easy friendly banter & quick delivery make for an excellent all round service.

Cheers Kev.
Regards,
Clive.

Hi Kevin,Atlas Signal Cabin arrived in perfect condition.Another exellent purchase from the Stationmasters Rooms.Cheers Michael.

This is a well oiled supplier that delivers

Excellent service from Kevin and very quick delivery.
5 ? +

Much appreciated.
Regards,
Clive.

Kevin, I am more than happy to send you feedback on my latest purchases. Firstly,I was amazed at how quickly the delivery was made - less than 24hours from my placing the order to its delivery in Bolton.You really are very efficient in your rapid despatch of orders and very thorough in your packing process. The W.D. 2.10.0 now runs well - still on 0-12 volts but with a different controller.It makes a clanking noise when speeded up which amazingly echoes the sound once made by the full size engines when running at more than walking pace.Duke of Gloucester,like all the Ace Pacifics I have bought from you ,runs with satin smoothness on the lowest setting on my controller.The motion of the rotary camshaft is almost hypnotic. I haven't finished buying yet.Apart from the SE&C R 4-4-0 I hear that Ace intend to build a rebuilt Merchant Navy ....With my best wishes ,Chris.

Really pleased with my purchase. I saw the loco on the website and phoned in with a query regarding it.
The response I received was unbiased and informative and convinced me that this would be a good addition to my collection.

I do appreciate the prompt attention from Kevin to my requests and questions. All items were well packed and arrived in Australia safely.
Your prices are reasonable (but not cheap) and the quality always measures-up or exceeds my expectations.

Thanks Kevin. Delighted with my purchase, and the usual high level of service.

Hello Kevin & Team.
Many Thanks for another EXCELLENT transaction.
Good to deal with you again.
Best Wishes.
Brian (Rugby)

Hi Kevin,
The long wait has been worthwhile. Great model to add to my ACE TRAINS collection.
Many thanks.

A friend recommended you,and after visitng your website i purchased a locomotive.
The whole transaction was a pleasure,the item was very keenly priced compared to other sellers,i was kept informed of its progress throughout its speedy and safe delivery with a reputable carrier.
I have no hesitation about recommending you.
Many thanks.
Best regards
Patrick Craig

Service toujours irréprochable (conformité des produits, envoi flash, emballage très sérieux).
Et merci à Kevin pour sa disponibilité et ses précieux conseils.
denis

Good value and a great service, always a pleasure doing business with TSMR.
Cheers

First class service.Quick turnaround,good prices,excellent communication.Well done all!.

Kindest regards Pete Champion.Crewkerne,Somerset.

Excellent service, good description of the product and fast mailing.

Fantastic service and reliable seller
Highly recommended

Good morning
Full satisfaction for this purchase
Kevin is super nice
site to recommend without moderation
Thank you again
Chrtistian

I was very pleased with my last order Hornby O gauge "Lattice footbridge" It arrived the next day which is always great with SMR. I needed this for a project I am doing. I am cutting & chopping two bridges to make one with a turned stairway to fit across two platforms & I am very pleased with the result so far. Will keep you posted.

Best regards

Rick

Sat. 31st.
Goods arrived this morning. No bad going as it is only some two and a half days since my initial contact. Brilliant ! Many thanks.
Goods are fine and I will enjoy them being added to my collection of Lima items.
Thanks again.
Rob Blee.

Another excellent purchase off Kevin and the gang at The Station Masters Rooms. Items as described, well packed and delivered on time . Thanks

As always very fast delivery with full tracking ino`s. Product very well protected for dispatch.
Austin

Hello,
Many thanks for all the items. Great pleasure purchasing the items.
Great service.

many thanks

Nick

5* transaction all round. Superb model. Excellent service. Total satisfaction.

Wow!!! The GWR Castle arrived this morning, and looks absolutely stunning. Perfect as described on an easy to follow website whilst browsing for items.
Being new to gauge 1, I found your website through an internet search, and I'm glad I did. Communication and response have been excellent, and delivery quick and certainly well packaged. Brilliant shopping experience with you, and I'll be back.

I have purchased a total of 6 "0" Gauge locomotives over the last 18 months from The Station Masters Rooms, each one as described. I am very pleased with both the products and the service received from Kevin and his staff. Kevin is very knowledgeable and nothing is too much trouble. Highly recommended.

My "new" Hornby circuit breaker arrived in Australia in good time.
Another lovely item from the Station Master!

Brilliant service. Order arrived within 2 days and was very well packed. Many thanks.

Another (my fifth..) excellent Order from The Station Master - tankers - all first editions for the various liveries - and all in good shape. Thanks again Kevin. Richard, Hunstanton.

The order was delivered quickly and very well packed. Thank you very much.

hi it was great just what i wanted i have been looking for a long time for this item now savingup for my next purchase

All goods arrived in good time and were excellent. Kevin's and his colleagues' service is always reliable, and he himself always helpful. A pleasure doing business with the firm!

Hello Kevin & Team.
Sorry you didn't get the feedback that I sent. Must have disappeared into cyberspace!
Again an EXCELLENT transaction. Many thanks to all.
Best wishes.
Brian(Rugby)

Our loco was despatched promptly, exactly as described.

Kevin is always a pleasure to deal with. A recommended train dealer.

Vic, Brighton Toy and model Museum

Two wonderful Hornby wagons received from TSMR. So well wrapped and protected for their trip through the postal system. Very fast dispatch and delivery and excellent service as always from Kevin.
Great value for money and the service from Kevin is impeccable and he is a great pleasure to do business with.
Thoroughly recommended.

Hi Kev and the team, once again thanks so much for another most enjoyable purchase with you - we are delighted with our Hornby early Green and Cream Pullman coaches and the Horton Series rolling stock, all in wonderful order as described. Grateful thanks for the meticulous packing of the parcel and the super-quick despatch and arrival. It's always delightful to see a parcel from you arriving at our siding in Tasmania! Best wishes to you all and will be looking forward to further acquisitions from The Station Master's Rooms!

Another excellent ( my 3rd) Order from The Station Masters Rooms - several early 20's Hornby wagons and a LMS No2 Loco. All accurately described in the text and by the several photos of each. Competitively priced and very carefully wrapped to ensure safe transit. Will be back again. Thanks Kevin. Richard, Ringstead, Norfolk.

A beautiful ACE model, great service as always...thanks...

Hello Kevin & Team.
Many thanks for another well conducted transaction. Very pleased with the
County of Bedford. Very well packed and on time. EXCELLENT service!
Many Thanks.
Brian (Rugby)

Hi Kev and company,
My order from you arrived today in great condition and I'm very pleased. Always great doing business with you.
Sincerely,
Rob

Why would I risk buying "O" gauge Hornby on eBay, when I get better quality, service and a better price from The Station Masters Rooms?
Brian Muhling
Western Australia

Hi Kev,

Hornby o Gauge Side Tipping Wagon (code J35209) received today in excellent condition -well packaged and with very quick postage.

Happy to deal with you again.

Thanks......Gary

Yet another excellent purchase from The Station Master Rooms. Superb edition to my collection of ACE Trains, The latest purchase E19 Green Beauty Parade Contestant Loco. Absolute stunning. Thank you Kev.

Morning Kevin
Brilliant service as usual
Regards Tony

Yet again great service and a wonderful model to add to my collection. Looking forward to the next one.
Many thanks.

Hello Kevin & Team.
Yet another EXCELLENT transaction.
The No.1 Special tank steamed in today ahead of time! It has been taken into shed
for light repairs. Again Many Thanks!
Best Wishes.
Brian (Rugby)

A4 arrived safe and ran strait out of the box. The Bowande A4 running instructions are quite something in translation great fun .the regulator bit is wonderful.Thanks Jim

Hi Kevin and Team,Thank you for another great order.Metropolitan Coach Set great.Many Thanks ,Michael.

Thanks to Kevin and all at "The Station Masters Rooms" for my latest Hehr purchase.
Perfect buying experience as always.
Anybody considering buying from this Company should not hesitate, like so many things in life if you want the best go to the best!.
Nick Norfolk.

This is my 4th purchase from Kevin as I have confidence based on previous purchases, and again Kevin at The Station Masters Rooms has exceeded expectations with accurate description, good communication and fast safe dispatch, hope to continue purchasing.

Another two excellent purchases from Kev The Station Master Rooms. Two early 1920s locos well described in photographs and text - so all as expected on arrival. Good communication also.
Items superbly wrapped. Very pleased and hope to be back. Richard - Norfolk

Hello Kevin,

the A3 from ACE is in best condition. Your description was detailed and correct. UPS was a reliable delivery service for shipping to Germany.

Klaus

I am well pleased with the item i received item this morning witch was well packaged, also pleased with the speedy delivery and the ease of the overall transaction required to obtain the item of ones choice' Many thanks to Kevin and his team and no doubt will be doing business with you in the future.
Regards Derrick

The HR 66 arrived in good order. Very well packed. The locomotive was as advertised, I am most pleased.

Thanks

B. Hall Santa Fe

I am absolutely delighted with the quality and price value of your products as well as your excellent, friendly, personal service. Your packaging and delivery has been exemplerary and in short, I would not hesitate to recommend your company to anybody.

Merci ! Extrêmement satisfait de ma deuxième commande. Livraison en France en 3-4 jours! Colis très soigné. Wagons et locomotive correspondant parfaitement à la description, on ne peut pas être déçu. Vivement le prochain arrivage pour pouvoir effectuer un troisième achat !

Receive my coaches safely and am very pleased with them .
I find restoring models very satisfying.
Heres to some more in the future
Best wishes Noel

Excellent service. Loco is in better original condition than expected. Thanks again for personal attention Kevin

Regards Bill

Friendly staff, great choice & very good prices, also next day delivery, highly recommend, I will definitely shop here again.

Hi Kevin..thanks for packing A4 Sir Nigel Gresley so well. I was worried having to go all the way to Nova Scotia something might go awry. Not to worry ,item arrived this date in excellent shape . So pleased to receive same at a very fair price. The first locomotive I received as seven year old was the Hornby Dublo version, garter blue
Which I still have 65 years later and runs perfectly. With the Darstaed “0” version I feel I have gone full circle. Thanks to you and the staff. Five stars all round. Angus

4F and coaches arrived super fast today, Great service and very good price. 4F is a superb little loco with plenty of power and well worth the wait. Again, well done Kevin and the team.

John

Hello Kevin,

the wagons are in perfect condition. The delivery was as fast as possible. UPS is a perfect partner.

A perfect trade!

Klaus

Once again, perfect buying experience, item as described, fast delivery and as every time packed with extreme care.
Big thank you to Kevin and all at The Station Masters Rooms, the best in the business.
Nick
Norfolk

Hi Kevin
A very quick next day delivery and the 3 X LNER N2's just as described, what else can I say except always check The SM's rooms before buying from anyone else if you do you could regret it.
I suppose at this point I should explain that I have no affiliation with the shop, staff or Kevin who I am told is a very nice gentleman but whom I have never met.

John Cockburn

As always, Kevin saw that everything was securely and thoroughly wrapped. The goods arrived on time, and are as described. And as always, I'm completely delighted!

Again Many Thanks Kevin & Team.
Another EXCELLENT transaction.
Best Wishes
Brian (Rugby)

Running out of good things to say! Wonderful service as always,and the unique opportunity to buy rare items. Many thanks again to all at The Station masters Rooms.

The ACE LMS Jubilee Newfoundland in Air Force blue livery arrived safely yesterday. As usual the Station Master's packing was superb and the packet came on the day it was expected. I have been purchasing items from you for some years now and I have yet to have an item that did not live up to expectations. Many thanks for your excellent and helpful service. I am now testing the model which is happily running round my two feet three inches circuit. A Splendid model indeed.

Excellent service as usual! Pannier Tank Engine arrived safely in beautiful condition. Very fast delivery! Always a pleasure to deal with Kevin. ?? ??

Hi Kevin
Model arrived safe and well, exactly as described and well packed, once again superb service from a first class dealer. Many thanks
Regards
Don

ARRIVED YESTERDAY.EXTREMELY WELL PACKED BOTH TRAIN & PARALLEL R POINT
STRAIGHT THROUGH TO ME.THANKS .. THE TRAIN WOW EXTREMELLY NICE AS IF
MADE YESTERDAY. NOUGHTING OUT OF PLACE ,MINT SOUTHERN 1759 L1 BOXED
TENDER THE SAME BOXED AS WELL .THIS IS WHY THEY ARE IN EXCELLENT
CONDITION NO MARKS PAINT WORK EXCELLENT

OTHER PARALLEL CROSS OVER 3 RAIL IN GENERAL CONDITION READY TO RUN
THANK YOU.

BUY FROM THE BEST & THIS IS WHAT YOU GET
HIGHLY RECOMMENDED ++++++++++++++++++++++
THANK YOU KEVIN FINCH
REGARDS STEPHEN MATAMATA NEW ZEALAND

Thank you all for a great service again, will come back again to buy some more great trains.
Well packed, fast delivery, on time.

Thanks Kevin, parcel arrived as described on time as well wrapped as ever!

Thanks Kevin & Team.
Another excellent transaction. Excellent item, well packaged & on time.
Sorry for the delay in sending feedback.
Best Wishes.
Brian.(Rugby)

Hi Kev,
parcel arrived today well packed as usual, brilliant fast service.

Thanks again
Rick

great service.

Another good experience buying from Station Masters.
Thanks Kevin.

The carriage arrived today, well packed and very fast shipping. Another very pleasant purchase, couldn't be happier! Your online system works very well indeed! Many thanks!!

Excellent service, as always. Parcels always arrive safely packed and very quickly. Have no hesitation in recommending Kevin and all at The Station Masters Rooms.

Hi Kevin,
Loco arrived safely and i am highly delighted as always.
be in touch soon.
Kind regards.
Russell.

Exceptional vintage collectables and service, outstanding packing + shipping, Thanks.

Excellent service, many thanks
Best regards
Mark

Hii Kevin, Having just received the latest item from you,the Hornby O gauge goods van.May i take this opportunity,once more to thank you and all the staff for a brilliant service,not only was the item exactly as described but packed very well indeed,and at a good price.
Having purchased several other items recently,all of which arrived very quickly and safely i can say i'm delighted with the professionalism of all at The Station Masters Rooms.
Very many thanks,and keep up the excellent work.

Hi Kev, I just wanted to let you know that the Maldon Track points that I bought from you recently arrived safe and sound, and I'm completely happy! Thank you for the excellent packing and thorough, accurate description of the items.

Many thanks,

Simon (Australia)

Very well done from packing too delivery always a great person to deal with, wagons in siding now A great big thank you from Michael.

Just collected package from UPS pickup point.
As always the item was exactly as described and very well packed. Hats off to your packers Kev !. I am delighted with the Hornby station building and look forward to my next purchase from you.
Eric.

Thank you for your prompt dispatch of my item, fingers crossed it arrives safely.
Now l ve found your web site, l will certainly be keeping my eye on it, as l am after a Heljan class 20 in Green with Disc head codes (HJ 2000 l believe)

Once again many thanks

Happy customer

Bob Crawford
Ayrshire

Once again, exemplary service from The Station Masters Rooms. Parcel arrived safely, on time, well packed, exactly as described. Very many thanks Kev, Highly recommended!
Regards
Don

Received my 1 gauge Royal Scot loco and my 0 gauge Western class 52 loco which arrived exactly on time as always. The items were well packed and i am well pleased with both locos. Thank you Kevin and all your team, hope to do business with you in the future. Keep up the excellent service you provide to your customers.
Regards Derrick
Huddersfield Yorkshire

Pug, wagons various and spares arrived dead on time and in great condition - super little loco, thanks again Kevin and The Team.

John

Brought 2 stations and am very pleased with them both. Great communication quick posting will buy again I'm sure. Thank you Frances

Excellent service as always, many thanks to all at The Station Masters Rooms.
Nick, Norfolk.

Envoi rapide, très soigné. Très satisfait de mon premier achat. Boutique à recommander à 100%.

Many Thanks again Kevin &team wagons arrived safe and ready to roll,great and fast service.
Stuart at Canterbury.

There’s always something of interest whenever Kev & the crew list New Arrivals - but this last list was a total blockbuster! The usual accurate descriptions and considerate packaging are important to me down here in Australia. The latest purchases arrived in just 7 days, which must be some sort of time record. Prompt communications complete the exemplary service. Thank you!

SUPERFAST DELIVERY TO NZ GREAT WESTERN NUMBER 1 SPECIAL LOCO WOW. REALLY NICE,AS NEW READY TO DO ANOTHER 100YEARS RUNNING MINT,20V CONNECTOR NOT USED, L N W R VINTAGE WAGON IN SAME CONDITION AS TRAIN, 2
NO 1 TIMBER WAGONS IN THE SAME AS NOT USED GOING BY THE WHEELS,L M S
BRAKE WAGON THE SAME
UPPS POSTAGE SUPER FAST,A WEEK FROM ORDERING WOW TO NZ
THE BEST SERVICE,WELL PACKED,SUPER FAST DELIVERY UPPS BUY O GAUGE AT
ITS BEST '' THE STATION MASTERS ROOMS ''
THIS IS THE PLACE TO GO CHEERS

Hi Kevin & Team.
Many thanks for another excellent transaction.
Bramham Moor steamed in safely this afternoon.
Many Thanks. Brian(Rugby)

The snow plough has arrived safely. Excellent item. Am very pleased. Many thanks.
Lance

My first order with TSMR arrived quickly, well packaged beautiful wagons.
So impressed just ordered some coaches, thanks guys.

Package containing several items arrived quickly, perfectly packed once again, all as described.
It would be impossible to fault this company in anyway, brilliant.
Thanks to Kevin and all at The Station Masters Rooms, simply the best!.
Nick Norfolk.

As always great service from Kevin. Never thought I'd get hold of these items, thanks so much!

ARRIVED AFTER TRAVELLING AROUND NZ JUST WHAT I NEED ,I NEED 7 MORE OF THESE. SIGNED FOR IS THE BEST POSTAGE FROM ENGLAND TO NEW ZEALAND
AS FOR THE SELLER ,THERE IS PLENTY OF ITEMS TO BUY AT A GOOD RATE TO
EACH BUYER

BUY FROM THE BEST & THIS IS WHAT YOU GET SATISFACTION CHEERS

all is perfect as soon. LW

Very pleased, item received in good order and fast service. Thank you!

Another excellent transaction and beautiful loco. Thanks Kevin.

Items arrived safely many thanks.

As usual item well packed, as described and received within a couple of days.
Thanks Kevin,
Phil

No need to ask Kevin,excellent service from your team.

Excellent Paya item received. Usual superb service from Kevin - good price, fast delivery and extremely well packed. Top Marks !!

As always, fantastic service from Kevin and all at The Station Masters Rooms.
Latest items arrived perfectly packed and exactly as described.
I buy from all over the world and without question this company stands head and shoulders above everyone else, many thanks.
Nick Norfolk.

Received, thanks.

Hi Kev and the Team,

My two sets of ACE PO coal wagons arrived safe and sound, very well packed as usual. The wagons are great models with a superior, lightly embossed finish - a credit to all involved in this project, highly recommended.

John

Cannot say enough about Kevin and The Station Masters Rooms - become addicted to Ace Trains after seeing one at my local club and the service, communication and help from these guys is second to none.
Second train due to arrive next week and third reserved plus started the collection of associated coaches.
Recommend these guys to everyone and you will not be disappointed.

Package has been received as usual from the Stationmaster prompt and proffessional alwsys enjoy dealing with the statiomaster

Hi Kevin. Parcel arrived lunch time today, all okay. The signal cabin looks smashing, my good buddies will be pleased with there anniversary present. Thank you very much to you, for a excellent service. All, the best, cheers, Michael Sexton (Max)

That's the third item purchased over the past few months, each of which was as described and very well packed. Communication and payment procedures are first class and I recommend TSMR to all O Gauge collectors out there.

J.C. Stirling, Scotland.

Excellent products--exemplary service--highly recommended

Dear Kevin,
Thank you for the opportunity to purchase rare and old items. All orders have been promptly handled to the antipodes.
Don COttee
Mudgee NSW Australia

Hi Kevin and Team,

Loco arrived today in excellent condition and very well packed. Great 24 hr service, many thanks once again. Here's to the next time.

John

I collected the Aster Br52 from Mike at Chuffed2Bits this afternoon after he had tuned and tested it. He's obviously very thorough so it provides real confidence that he tests all your live steam locos before they go to your customers.

The loco was exactly as described, never steamed and in excellent condition.

Very pleased, I'll be back !

Parcel arrived promptly as described well wrapped many Thanks Kevin &team!

hello very nice- many thanks - Chris

Hi Kev, thanks again for your prompt, accurate, and efficient service.

Brilliantly wrapped, and just as described.

Many thanks

Mike

Excellent, swift and efficient service. The system works well.

Just received vintage Bassett Lowke locomotive in amazing condition. Very pleased, I will be back. Thanks.

Toronto, Canada.

Wagon arrived on time and in excellent condition. Very pleased with it and with your service as usual. Many thanks

Kevin,
I enjoyed my vIsit and chat with you. The loco was as discribed. Great price. Great condition. I would have no problem in doing business with you again in the future.

Kindest regards

Chris Porter
Chatham, Kent.

Kevin,
A very pleasant vIsit and chat with you. I would have no hesitation in doing business with you again.
All the best,
Andrew Stewart

Hello Kevin
Just received my 9F loco and i am well pleased as i have been with other locos i have bought from you in the past. I thank you for the excellent service you provide, the speedy delivery and the ease of purchase of these items. Hope to do business with you again sometime.
Regards Derrick

Excellent, very prompt service.
All the items arrived very well packed and exactly as described

Impeccable service once again, model arrived safely, many thanks, highly recommended. Regards Don.

Hello,


Many thanks for first class items and first class packaging and delivery.

Regards, Jim Goodall

Hi Kevin just to say the Amtrack loco has just arrived well packed and on time and boy it has some power in it has a very different future and look coming to it thanks very much .

Hi Kevin, Darstaed Caly 2-6-2 loco arrived, beautiful engine! Your packing was excellent.I look forward to doing business with you in the future.
Thank You,
Dennis

Service is always top shelf. Packages generally arrive in Texas within 4 days. Quality of used trains is amazing. They all look new.

Hi Kevin
Just received my Royal Scot loco, beautiful model and i am well pleased with it. Item was well packed and the speedy delivery was brilliant as was the service you provide in supplying these items. Hope to do business with you in the future so for now thank you very much.
Regards Derrick

Hi Kevin and the Team

Loco and coaches received in perfect condition to day - extremely well packed as usual. The loco ran beautifully on my garden line this morning (in the winter sunshine) - special thanks to Di for remembering where the key was - I should have gone to Specsavers!

Here's to the next time.

Great arrived in good condition great addition to coection

Another top item from the number one seller in Great Britain. Thank you Kevin.
All the best for 2019
Armand from Luxembourg

Excellent service and fast delivery. A pleasure doing business with you. Many thanks!

Dear Kevin,

Many thanks for the Ace Stanier 3 Cylinder loco. It is a fantastic model and I'm very pleased with it. Great service from you as always.

Graham

Really great communication. Great item thank you.
Speedy service.

Thanks for quick delivery of that track mate I didn't order that until late on Wednesday and it turned up at 09.45 this morning Thursday couldn't wish for better service thanks Kevin

Once again superb service from the Station Masters Rooms, Hehr Locomotive arrived quickly, very well packed and exactly as described.
Perfect transaction, thanks Kevin and your team.
Nick from Norfolk.

Happy New Year Kev. My A3 arrived today in mint condition as described, another great loco from you to add to my growing collection.
All the best
Tony

Great service. Price and availability of ACE and Darstaed trains is better than suppliers here in the States. Last time I ordered (ACE 4-6-0 new) it arrived in Texas in 2 days.

Regards

Hugh
Fort Worth, Texas USA

Many thanks for the prompt delivery of the two Exley LMS Suburban coaches which arrived safely. As ever, the service and packing were both excellent.

Excellent. Thank you. Superb service.
These coaches are destined for the re-furbished Steyning Line Railway exhibit at Steyning Museum where I am Hon. Curator of Exhibitions. We are hoping to have the re-furbished exhibit completed by April.
We last met, Kevin, at the Tappers Club meeting at Brighton Toy Museum (where I use to be the manager and am still a volunteer) last April.
Have a good festive season.
Andrew Woodfield.

This is the first time I have used The Station Masters Rooms and I'm absolutely delighted by not only the product I purchased,which was accurately described with clear multi angle images,, but the very professional service provided.
Kevin was most helpful and efficient and I received my item well packed very quickly indeed considering the Christmas post.
I will be using Kevin in the future to add further items to my collection,and can thoroughly recommend The Station Masters Rooms .
Excellent work,very many thanks

Thanks Kevin, fast delivery, as described, excellent.

Many Thanks again Kevin & team! Now I have the loco ready to haul "The Christmas Express "with Santa's helpers .Merry Christmas!

Every time we deal with your company we get absolutely excellent service. All items that arrive are exactly as advertised on your website.

Well done

Mary.

Super fast delivery and very well packaged. Many thanks!

Once again fantastic experience using "The Station Masters Rooms", Kevin finds and sells an incredible range of products, always accurately described, packed and delivered extremely quickly, superb professional service.
Many thanks,
Nick Norfolk

Parcel arrived well packed as described lovely condition,many Thanks again
Kevin & team!

Thank you for sending a gauge one open wagon. but I will order any gauge wagons I like.

Thank you for the latest delivery from The Station Master’s Rooms. The quality of my ACE Stanier 2-6-4T is excellent and the packaging was up to your usual standard. I look forward to doing more business with you in the future.

Wonderful vintage Hornby station in excellent condition. Great service as always from Kevin at SMR.
Helpful friendly service with goods extremely well packed and delivered immediately.
Thoroughly recommended. A pleasure to do business with.

First class promp ervice from Kevin.

I am running out of superlatives to describe the service i allways receive from Kev and the team. Bassett Lowke j39 exactly as described. Thank you once again Kev.

Hi Kev. Just to confirm the Hornby loco arrived earlier than expected and I am delighted with it. It is just as your website described, if anything it is better! Thanks for your very helpful advice and prompt service. Been a pleasure to do business with you. Mike

Excellent service, a pleasure to do business with. Buy with confidence.

Thanks Kevin. Model received safe & sound & very much appreciate you sorting my initial confusion! As ever, great service, Best wishes. Rob.

Thanks Kevin.

Brilliant as always. Super fast service.

Top man!

And there aren't many of those around.

Gratefully yours

Mike