Customer Feedback |
David of
Sutton-in-Ashfield
27/11/2024
Great product and service from SMR again.Lovely doing business with Kevin again.Overall a good business to do deal with.Regards David.
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Chris of
WICKWAR
12/11/2024
The ACE Trains Compendium and some replacement box insert foam arrived safely today. Well packed and protected for next day delivery - another great example of the Stationmasters attention to detail to ensure best practice in Customer Service. Thank you Kevin.
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Graham D of
Hitchin
25/09/2024
Hi Kevin,I received my ACE BR Green 10001 D16 with small yellow end panels just after lunch today. As instructed UPS left it safely under cover under my garden railway via my backdoor and gate. I have test run it on the railway it runs very well on 12 volt dc .The sound quality is good . Thanks for including all the extras ,lamps screw link couplings and loco front name boards.I lookforward to receiving the same loco in BR Green with running nos 10000 very shortly.before i spend the money!!! Then I will change the back to backs on all three loco using Marks Trains of Peterborough,to assist running through Peco track point check rails You have "dangled the carrot again" by sending me the Pullman coaches you sell,they look good and are cheaper than the competition . I shall have to work out what rake i need for The Queen of Scots , The Master Cutler, The Tees-Tyne Pullman,The Yorkshire Pullman for my Deltic DP1 and my Heljan Class 55 Deltic, Class 40,53,45?and may be Hattons class A4 and A3 Gresley locos if the coaches are not too heavy. I will require fine scale wheels and grey roof. Probably a rake of 6 to 8 max.let me choose may require modelers license? I have just invested in a new GMC 10LGB 24v dc 2.5 amp controller at a discount price of £122! I need to find a second one for my twin track main line. Both will be indepently wired to my 12v dc controllers via two very sturdy DPDT switches so that I can switch between either depending what makes of loco I am running,making sure that the two types of controller never electrically come into contact. Thanks again for your very good service. My son Ben saw you and the ACE layout at the recent Sandown Park Swapmeet, Very impressive. He runs a diecast stall,.See you there next time. Best Regards, Graham.
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Graham D of
Hitchin
19/09/2024
Hi Kevin,received my ACE Deltic DP1 this morning tested on my garden track it runs and sounds OK. But slightly down on speed and power on 12volt DC. Probably need to get a voltage booster to run it at 12v to 15v DC. I will have to modify or change the wheels to obtain the back of 29 mm as against the 27.5 mm of the model as it hobbles through the the check rails and frogs of my Peco point work, which you said on your attached sheet included and on the websites. Who do you recommend as a supplier of 0 gauge fine scale wheels for this model as in the future I would like to purchase ACE trains 10,000 and 10,001 in Br Green syp and modify them at you discount price of £525 each. Have you heard of modelrailway parts.com i will give them a call to see if they manufacture a wheel set kit for ACE diesels. Best Regards the loco really looks great. Thank you Graham
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David of
Haywards Heath
19/09/2024
Hi Kevin, my ACE Duchess of Atholl arrived safely this morning! It was excellently packaged and the loco looks magnificent! Thank you for responding to my purchase email so quickly and for sending the parcel so promptly. Most excellent service all round. VetNy thanks, David Reed
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Jeremy of
Peterborough
29/08/2024
My order turned up on time and very well packaged,all contents were as intended.thank for a very pleasant experience.
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Steven of
Barnsley
24/08/2024
" Oh ! what a beauty ".
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Philipp of
Endingen
30/07/2024
I have ordered various products from ACE TRAINS and Darstaed. I am very happy with ACE TRAINS being taken over by STATION MASTERS ROOMS. High quality ACE TRAINS products delivered and distributed by a highly experienced specialist. I'm very happy with everything. I also really enyoy the great Darstaed-0-gauge-Tinplate-262T-locomotive-LNER-4515-black. Keep it up! I will be ordering another ACE-locomotive soon. With friendly greetings from Switzerland.
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Terry of
Chackmore Buckingham
30/07/2024
Thank you. Badge delivered quickly. Well packaged. Good informative order tracking. Best regards Terry.
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Susan of
Roosevelt
14/06/2024
Dear Kevin, Many thanks for your help in finding exactly the locomotive and tender that I wanted for my latest order. It arrived as usual in amazingly quick time, safely packaged, from across the pond. As a life long, many decade railway modeler and collector in the U.S., I consider ACE trains to be the most beautiful and well-crafted products that I've ever seen. Best wishes for continued success as the new owner of Ace Trains. Robert
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John of
Warrington
02/06/2024
Thank you Kevin your usual excellent service
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Stuart of
Canterbury
29/02/2024
The Deltic is an amazing model! Very pleased am running it in gently,anyone debating one of these should not hesitate! Thanks very much Kevin for your prompt service as always and careful packing,the courier was accurate with there delivery time and special thanks to Len Mills for his input behind the scenes.Look forward to the next Loco.
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Nick of
Botesdale, Diss
08/02/2024
Another excellent product from TSMR, fast delivery, well packed, exactly as described, as always the perfect buying experience. Many Thanks.
Nick, Diss Norfolk.
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John of
Warminster
31/01/2024
Dear Kevin, my first purchase for a while now. Delighted to say all in order again, super loco, credit to the ACE team, excellent packaging and logistics. Best wishes John I.
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Ronald of
gunnislake
27/01/2024
item arrived safe and sound,thank you nice little item to keep one going.
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Jan of
LISKEARD
15/01/2024
Thank you Kevin It's always a pleasure doing business with you. Kindest regards Jan
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Geoff of
BRISTOL
13/12/2023
Excellent service as always many thanks for your input Kevin. Best Regardss Geoff Legg
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Richard of
Mississauga
11/12/2023
Very professional & efficient.
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Nick of
Botesdale, Diss
27/11/2023
Received, checked, and tested the new Golden Arrow Coaches. What can I say, they are superb, well worth the wait and way above expectations. As always extremely well packed and very quick delivery, the usual professional service from Kevin and all at TSMR. In my opinion if you have not already bought these Coaches then buy before they sell out, no doubt they will become a sort after classic!. Salt Wagons look great too!. Good to deal with you again, still very much the best in the Business. Many Thanks, Nick Norfolk.
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John of
Wincanton
22/11/2023
Wow!! What a loco -BR green Deltic arrived today (24hrs ahead of schedule!!). I had been a bit dubious about the development of this model through it's various incarnations - I needn't have worried, the result is stunning! A very well done to Len and the SMR Team.
I've 'loaned' THE ROYAL NORTHUMBERLAND FUSILIERS to BR Southern Region to head the new Golden Arrow coaches which arrived in the same delivery. Again, stunning models and as Kevin has said, well worth the wait!
Oh yes, everything was very well packed as usual - well done Kev.
John
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Stuart of
Canterbury
21/11/2023
The Golden arrow train arrived on time on platform 2 awaiting departure! Absolutely stunning,the passengers are delighted,many thanks Kev they were well worth the wait!
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Donald of
Baschurch
10/11/2023
Model arrived safely and what a stunner! and as usual, very well packed. Yet another impeccable transaction with The excellent Station Masters Rooms. Superb service once again Very many thanks Kev. All the very best Don.
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Robert of
Leicester
20/10/2023
Dear Kevin, Thanks for the Deltic, superb , it was worth it. But however the train headboards are not included with The White Rose and The Shamrock are both missing, perhaps they could be replaced. Thanks Kevin.
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Jim of
Lutterworth
05/10/2023
Cheers Kev excellent service as ever thanks Jim
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Chris of
WICKWAR
19/09/2023
Thank you Kevin for my ACE Trains DELTIC Prototype Locomotive which arrived today. I have test run it on my small 3-rail layout and it performed very well. As per the instructions I am running it in and its smooth running is commendable in both directions, with working lights and the sound which is very realistic. Another lovely model locomotive from ACE Trains so congratulations to Len Mills and his team for another great product. Well packed Kevin for safe transit so thank you for that and all our earlier correspondence. Kind regards, Chris
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Nick of
Botesdale, Diss
07/09/2023
Excellent Service as always from all at TSMR. Items arrived safely and well packed. Many thanks. Nick Norfolk.
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John of
Wincanton
07/05/2023
Almost like old times again - a well wrapped parcel from the Station Masters Rooms, delivered on time and now with some of the new beer vans inside! Lovely models - with a more realistic satinee-matt, slightly embossed, finish compared to the ACE more glossy vans of earlier years.
Excellent service, Kevin.
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Nick of
Botesdale, Diss
26/04/2023
As always, fantastic Product, fantastic Seller, fast delivery, as described, many thanks.
Nick Norfolk
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Donald of
Baschurch
02/04/2023
Once again, item safely received, impeccable service as usual from the Station Master,excellent in all respects, very highly recommended. Many thanks Regards Don.
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Stuart of
Canterbury
29/03/2023
Beer vans arrived safely well wrapped many thanks!
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Stuart of
Canterbury
15/03/2023
Coaches arrived well wrapped as described and on time thanks very much excellent service!
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Nick of
Botesdale, Diss
09/01/2023
Excellent Service as always, many thanks Kevin. I hope all is OK and that 2023 will be a good year for you and your Family.
Nick Diss Norfolk.
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Katherine of
Hastings
05/01/2023
Thank you Kevin. Carriages arrived safely, very well packed as usual. Carriages are really nice. Happy New Year!
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Katherine of
HASTINGS
29/11/2022
First class service from Kevin once again. Excellent Ace Trains Diesel loco and Coronation Scot coaches. Really well packed for dispatch and very fast delivery. A pleasure to deal with. ?? ?? ??
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Stuart of
Canterbury
26/11/2022
Hi Kev, wheels & buffers & badges arrived today many thanks!
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Donald of
Baschurch
08/11/2022
Model safely received, well packed and exactly as described. Another first class delivery from the excellent "Station Masters Rooms". Superb service every time, very highly recommended. Thank you Kev All the very best Don
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Edwin of
Issaquah
07/11/2022
I must say that I was concerned when making an order from ACE trains I received the response from TSMR and did not get the connection. When it finally became clear as to who TSMR was, I was relieved. I anticipate delivery in a few days time. Yes, I've purchased trains new and old from Kevin over the years and have had no complaints. I wish him well in his business.
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Richard of
Luton
15/10/2022
Great service as always. Item despatched as promised in time for an outing early next week. Parcel was very securely wrapped Thank you.
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Donald of
Baschurch
05/10/2022
Once again, Superb service from the excellent Station Masters Rooms. The model arrived safely and well packed and very promptly. A pleasure to do business, many thanks Kev. Best wishes Don
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John of
Warminster
21/09/2022
Another fine loco delivered today. First class service again, thanks, looking forward with confidence to more of my pre orders in due course. Meanwhile keep safe and best wishes, John I.
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John of
Bedford
15/09/2022
I have been delighted with the service provided by The Station Master's Rooms, which has always been prompt and courteous. The products purchased have been of the highest quality, good value and are always well packed and presented. I shall continue to purchase from Kevin and his team.
John Kay
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David of
High Wycombe
03/09/2022
Well pleased with the Loco and service I ordered the loco Tuesday lunchtime it arrived Wednesday morning well packed too Many thanks Kevin
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Roger of
Grange over Sands
02/08/2022
Thank you for another great model Kev.
You certainly have packaging down to a fine art.
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Stuart of
Canterbury
22/07/2022
Hi Kevin, wheels arrived safe together with other parts Thanks very much!
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Richard of
Luton
19/07/2022
A super locomotive well packed and promptly despatched when available. Thanks to Kevin and his team
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Katherine of
Hastings
14/07/2022
Caledonian Patriot received bang on time! Beautifully built loco.Very well packed and fast delivery. Excellent customer service. Thanks again Kevin. ??????
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Donald of
Baschurch
07/07/2022
Yet another most satisfactory transaction from this superb dealer. Cannot be recommended highly enough! Many thanks again Kev. Regards Dpn
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Dave of
Trinity Fields
01/07/2022
Hi Kev. Ace loco. arrived safe & sound. Really pleased. First class service from a first class team. Many thanks, Dave.
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Dale of
Huntington
30/06/2022
Kev, Pleasure to do business and finally a purchase after many discussions on different items, will always keep a watch on your site for other items of interest thank you Dale
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John of
Warminster
29/06/2022
Another welcome delivery, first class service again, excellent! John I.
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Katherine of
Hastings
24/06/2022
Just received beautiful Patriot loco (and wagon) Much prefer the LMS version. Brilliant lining. Really well packed and very fast delivery. Thank you Kevin. Look forward to the next one! ??
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Robert of
Sippy Downs 4556
20/06/2022
Most cooperative and helpful. Much appreciated.
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Tim of
Welshpool
17/06/2022
Truly beautiful model, delivered quickly and well packed. Kevin always provides the models exactly as he describes them, simply the best place to buy Ace trains in my opinion
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Stephen of
Totland Bay
01/06/2022
What a pleasant surprise. Model was far betterthan I thought it wouldbe. Many thanks for agreat experiance .
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Chris of
Kidderminster
31/05/2022
Thank you Kevin for supplying the 2 Ace Caledonian Suburban coaches with clerestory roofs which go very well with my Darstaed Jinty in Caledonian blue livery . Usual superb service with comprehensive packing and fast delivery .
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Christopher of
Cheltenham
26/05/2022
To Kevin.
The coaches have been delivered on Wednesday as scheduled.
They are absolutely splendid and I shall take them and Leander and run the train on my freinds 3 rail circuit of track.
Many thanks for all your help and when I have finally built a layout perhaps we may do business again, if not before.
Kind regards,
C John White
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Dr Mike of
Solihull
25/05/2022
What can I say! Just thank you once again Kevin for your speedy, and excellent service. Nothing is too much trouble and you always give us your best service.
Many thanks
Mike
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Les of
Haslemere
22/05/2022
Excellent service.
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Nick of
Botesdale, Diss
13/05/2022
Excellent Wagon, well packed, super fast delivery. Excellent Service as always. Thanks Kevin.
Nick Diss Norfolk.
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Les of
Haslemere
09/05/2022
excellent
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Joe of
Gatley
05/05/2022
These magnetic corridor connections seem to be a really effective way of improving the realism of our passenger trains. If these prove to be easily fitted, I may well order some more.
With thanks for an excellent service.
Joe Brown
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Albert of
THORNTON-CLEVELEYS
04/05/2022
Thank You Once More! Delighted with the Streamline "Merlin" which is exactly as described. It was most carefully packed and swiftly delivered as has been with all my orders from S.M.R.! Most Grateful as ever K.! Albert. at FY5.
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Donald of
Baschurch
26/04/2022
Another impeccable transaction from the excellent Station Masters Rooms. Model promptly and safely received, well packed,and exactly as described. Superb service! Very many thanks once again Kev. Stay safe. Regards Don
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Nick of
Botesdale, Diss
24/04/2022
Another perfect Shopping Experience and Purchase from Kevin and the team at TSMR.
Many thanks,
Nick Botesdale Norfolk
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Stuart of
Canterbury
14/04/2022
Second set of wheels arrived safe well wrapped together with the new salt wagons and have to say they are better than I salt! Many Thanks Kevin great service!
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Nick of
Botesdale, Diss
09/04/2022
Fantastic 9F Locomotive, Fantastic Service.
A pleasure to do business with Kevin and his team at TSMR. A BIG THANK YOU.
Nick Botesdale Norfolk.
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Donald of
Baschurch
06/04/2022
Items arrived, safe and well, another most satisfactory service from the excellent "Station Masters Rooms". Cannot be faulted! Recommended. Thanks again Kev. Regards Don
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Chris of
Kidderminster
06/04/2022
The Duke of Gloucester arrived safely . Usual fast delivery and immaculate packing . A loco of outstanding quality . The rotating valve gear has to be seen to be believed !!
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Geoff of
Bridgwater
05/04/2022
Coach arrived safe and sound many thanks
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Alan of
Neston
29/03/2022
ACE salt wagon set arrived safely yesterday. They look great. Excellent service from TSMR as usual. Very happy. My wife is buying them for my birthday so sadly now in her custody until then!
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Chris of
Kidderminster
16/03/2022
Very pleased to get this original C1 Series SR Suburban Brake End Coach from Kevin as long out of production. In new unused condition. Perfect as a Push Pull Coach for my Ace M7 Tank loco.. Usual excellent packing and fast delivery .
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Chris of
Kidderminster
09/03/2022
Another perfect transaction -An Ace Tank loco. Delivered within 24 hours of the Order being placed . Usual superb protective packaging and a very competitive price. You're the man Kevin !!!!
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Donald of
Baschurch
01/03/2022
Superb service once again, models arrived, safe and well packed, exactly as described. A pleasure to do business, very highly recommended. Thanks again Kev. Stay safe Regards, Don
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peter of
Weston super Mare
26/02/2022
Has set an aim of High quality in all aspects.Certainly achieves this standard.
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phil of
Herne Bay
22/02/2022
Excellent service from your company could not have asked for a quicker delivery,thanks again loo forward to purchasing many more items from you.
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Nick of
Botesdale, Diss
17/02/2022
As always a very professional service. Items as described, superb packing and super fast delivery. Still the best in the business, many thanks to Kevin and the team at TSMR.
Nick Norfolk.
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Brian of
Doune
16/02/2022
Kevin, The train is excellent and will make an attractive addition to my collection. Well packed and it travelled well.
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Tony of
Plymouth
09/02/2022
Hi Kev My G1 King GV arrived safely this afternoon. Expertly packed as always, indeed it was a struggle to open the parcel up it was that well made up but well worth the wait to get it open. As described it is a superb example, many thanks. Tony
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Gerald of
Chatham
03/02/2022
Hello Kevin,my loco has been received safe and sound WELL packed . A stirling engine with a stirling service many thanks Gerald.
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Christopher of
Wadhurst
25/01/2022
A prompt delivery, safely packed, and well-received.
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John of
Warminster
22/01/2022
Kevin, just to say I have received two recent lesser separate accessories items. All in order and dealt with in your usual efficient way. Excellent, many thanks, John I
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DAVID of
Tetney
19/01/2022
Loco arrived today as promised. Super service and item - thanks Kevin.
DAVID @ TETNEY.
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DAVID of
Tetney
17/01/2022
Many thanks Kev for the Jubilee - arrived quickly & well packed - as usual!! Brilliant service - second to none.
Dave - TETNEY.
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roger of
glemsford
13/01/2022
Hi Kev, Another loco arrived OK. and in good condition as expected. All the best Roger
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Tony of
Plymouth
13/01/2022
Hi Kev E39 Diesel 10001 arrived safely. Many thanks for keeping me posted when delays occurred to your shipments. Regards Tony
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David of
Eastleigh
11/01/2022
Another purchase from the Stationmaster and Kev and his team were outstanding yet again. The item was well packed and sent very quickly, I really cannot fault them they are extremely reliable many thanks.
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John of
Warminster
11/01/2022
BR 10001 delivered today all in order. Your personal service in dealing with the difficult unforeseen delays and keeping me in touch is so much appreciated and much valued, thanks a lot. Also thanks again amongst the recent turmoil for the opportunity to change my mind at the last minute about the particular model I wanted, excellent. I should have preordered sooner. Looking forward to the very interesting programme for 2022 as set out on your amazing website.
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John of
Wincanton
09/01/2022
Hi Kev,
Many thanks for the coaches and wagons which arrived safe and sound and very well packed as usual.
Excellent service as usual and well done for getting all those orders organised.
Cheers John
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Donald of
Baschurch
09/01/2022
Once again, superb impeccable service from the Station Masters Rooms. Model arrived safely, very well packed, and exactly as described. A pleasure to do business. Many thanks Kev. Stay safe. Best wishes Dpn
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Stuart of
Canterbury
07/01/2022
Hi Kevin, Loco arrived well packed as described many Thanks!
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Chris of
Kidderminster
07/01/2022
Parcel enclosing the 2 Darstaed 6 wheel vans has arrived. Usual superb service from Kevin - competitive price , excellent packing and fast delivery. It doesn't get any better than this !!
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Tony of
Plymouth
07/01/2022
Hi Kev My Gauge 1 8F arrived today exceptionally well packed and it is absolutely superb. Very many thanks for your hard work in getting the orders out at this busy and challenging time. Regards Tony
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Ian of
ALLOA
07/01/2022
Kev, Excellent very fast service. The coaches are in mint condition. Thanks very much. Best wishes, Ian.
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Michael of
HARROGATE
07/01/2022
Hi many thanks to Kevin and the team for my item with excellent packaging. and happy new year to All
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Johnathan of
Whaddon
07/01/2022
Many thanks for the Palethorpe's van. Speedy and efficient service as always.
In passing, i don't know of any other consignor who packs parcels as thoroughly as Stationmasters Rooms. It is like getting into Fort Knox, and I think the chance of transit damage must be absolutely NIL!
All best for the New Year
Jonathan Jarvis HRCA 209
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Chas of
Barnstaple
06/01/2022
Great transaction ! Friendly communication, and importantly Perfect description of locomotive , and excellent packing, With updates as to when parcel will arrive. Very pleased !!
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John of
Wincanton
30/11/2021
BR 10000 loco arrived on time and well packed as usual. Excellent model with very good low speed 'creep' control and realistic generic diesel sound - particularly in 'idling' mode.
Super service , highly recommended.
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Geoff of
Bridgwater
04/11/2021
arrived safely many thanks
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Alan of
Neston
02/11/2021
Three Hachette wagons (to go with my electrified Hachette loco). No complaints about the price! Great service, goods well packaged. Very happy thank you.
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Simon of
Wyberba
31/10/2021
Another perfect purchase from Kev and the team! Superb product, very well packed, quick shipping to Australia, what more could I ask for!! Many thanks!!
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Stuart of
Canterbury
28/10/2021
Let the wagons roll! Many Thanks again to you Kevin yet another fast transaction with perfect wrapping and items as described! Very Happy.
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Paul of
Hemel Hempstead
26/10/2021
Just taken delivery of my new ACE LMS 10000 Co-Co diesel. Great service as usual from Kevin - ordered yesterday morning and delivered this morning! Excellent packaging, too.
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Terry of
22/10/2021
First class service as usual. Prompt dispatch (arrived next day) and very well wrapped.
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David of
Eastleigh
18/10/2021
The stationmasters room are an exceptional, friendly and efficient business. I can’t praise them enough. Kevin is very helpful and will go out of his way to make sure that you are happy with what you are buying and that the order goes through smoothly. I thoroughly recommend them and have bought several items over a few years and have always been very satisfied. The website is very easy to use with superb descriptions and photographs.
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Michael of
YEOVIL
10/10/2021
very fast delivery, well packed as always, is now on the layout thanks kevin .
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Stuart of
Canterbury
06/10/2021
Coach boards and seats arrived well packed and quickly,many Thanks again to you Kevin for your prompt attention!
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Donald of
Baschurch
02/09/2021
Once again, superb service and smooth transaction from a first class dealer. Model arrived safe and well and in excellent as new condition. A pleasure to do business, very many thanks. Very highly recommended. Best wishes, Don
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John of
Wincanton
24/08/2021
Hi Kev
My order arrived on time and very well packed as usual -, in two large parcels. The two locos are fine - particularly the superb ACE 8F in lined LMR WD Blue. Super service as usual, many thanks once again.
Cheers
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Gerard of
Edgeworthstown
16/08/2021
Absolutely delighted with my purchase. Well packaged and speedy delivery. Highly recommend
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STEVEN of
Birdwell , Barnsley
14/08/2021
Great Models.... Great Service.
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Nick of
Botesdale, Diss
12/08/2021
As always a perfect professional service from Kevin and his team.
Still the best selection of products from the best supplier.
Many thanks.
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Tim of
Welshpool
11/08/2021
Thanks again for another excellent item, arrived quickly as promised
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Chris of
Kidderminster
02/08/2021
Excellent Ace Stanier Tender received well packed with fast delivery. Top Marks !
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Allan of
Gloucester
28/07/2021
I have dealt with Kevin over many years now and he never fails to present his stock in first class condition . Communication is also a strong point and service is what we say in the West Country SHIP SHAPE AND BRISTOL FASHION
Keep up the good work Kevin
Allan Toft Gloucester
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Richard A of
Steyning
21/07/2021
Excellent. Brilliant service. Thank you.
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Peter of
Moncontour
19/07/2021
8Fs. These are wonderful models and seem to capture the real thing remarkably well. They are well constructed and the paintwork finish is excellent. I ordered 2 of them and was so pleased with them when they arrived that I ordered a further 2, which have just arrived.....in perfect condition thanks to the SM usual high standard of packing.
So I have Black, Grey, Blue and Maroon liveries. The Maroon livery is especially poignant as I have driven the real thing in that livery at Loughborough. Amazing machines. I did not realise they had a 40 mph speed limit....Again many thanks to ACE Trains for making such excellent models..I now have 39 lovely ACE locos...next up the LMS Twins.
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Dave of
Trinity Fields
13/07/2021
Hi Kev. Once again you have provided a first class service. Really pleased with the loco. Many thanks to you and your team. Kind regards, Dave.
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Simon of
Wyberba
12/07/2021
My coach arrived today, very well packaged and totally as hoped for! I'm very happy indeed with every aspect of the purchase! Many thanks!!
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Michael of
HARROGATE
23/06/2021
Another superb model from Kevin and his team with excellent packing and prompt delivery. Well done and many thanks.
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shaun of
colchester
16/06/2021
Excellent, very prompt service, as always. Thanks!
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Eric of
Oldham
08/06/2021
Great service. Fantastic green Jubilee.Once again, many thanks Kev.
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Paul of
Lo-Reninge
07/06/2021
always the best service from Kev!!
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Eric of
Oldham
24/05/2021
My first order for some time. Excellent service as always from Kev and the team. Loco received within six days including time taken to receive my cheque. Superb locomotive. Very well packed. Well done Kev, GPO and UPS. Best wishes for the future Kev.
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John of
Warminster
11/05/2021
Dear Kevin, Loco received, excellent and all in perfect order as described. Super packing and delivery service, much appreciated. Compliments to all. Hope to see you about soon. Best wishes, John I.
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Robert of
Daventry
10/05/2021
Superb engine (Princess Victoria) as usual, bought for a present but once I saw it have kept it. Once again Kev you didn't disappoint. Thanks
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Chris of
Kidderminster
07/05/2021
Another Parcel from the Stationmasters Rooms this time with an Ace loco. Very well packed with fast delivery and a good price. Loco is excellent - very well detailed and silky smooth in operation. I have been buying from Kevin for some years now with total satisfaction - Kevin you are a Star !!
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chris of
newtown
29/04/2021
great service.....enticing products..keeping O gauge alive for us old buggers! and oohh the temptation!
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Frank of
Leeds
28/04/2021
The ACE 8F is a lovely model. Your packaging is superb. Great service, many thanks.
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Richard of
Rochdale
21/04/2021
Excellent super fast service. Delighted . Thanks
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Thomas of
Epping
17/04/2021
The Princess Victoria Engine & Tender I bought from you was very well packed and the delivery was very fast. They arrived in excellent condition including the original box. I am very pleased and will be buying from you again. Many thanks, Chris F.
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Paul of
Hemel Hempstead
16/04/2021
Another excellent item from SMR. A very good price and my ACE Black 5 was delivered within 24 hours. Thank you, Kevin, for your usual great service!
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Chris of
Kidderminster
13/04/2021
Excellent Bing Gauge 1 Bogie Wagon just arrived - good price, extremely well packed and fast delivery. As always a perfect Experience buying from Kevin !!
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Michael of
HARROGATE
08/04/2021
Hi Kevin Superb model and excellent packing with prompt postage. another first class transaction. many thanks.
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Kevin of
Haywards Heath
22/03/2021
Thankyou for the well wrapped parcel of goodies and for ringing back when I initially tried to contact you.
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James of
Southport
17/03/2021
Hi Kevin. Order arrived safe and sound today. Always an excellent service.
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Stuart of
Canterbury
09/03/2021
Many Thanks for the wagons they were well packed and arrived sooner than predicted, 1st class service well Done Kev!
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Nigel of
Reading
04/03/2021
Order dispatched promptly. Items as described and very securely and safely packed. Thanks.
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Michael of
HARROGATE
01/03/2021
Excellent transaction - Banbury castle in Superb condition with excellent packing and delivery. many thanks.
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gordon of
Rugeley
25/02/2021
Great service highly recommended
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Chris of
Kidderminster
23/02/2021
Excellent Bing Gauge 1 Wagon safely received. Very well packed and usual fast delivery from Kevin. Top Marks !!
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Norman of
Dunbar
17/02/2021
I have received the Ace Trains M7 in Southern Black safely. It all appears to be as described. Have yet to run it but all looks good. Looking forward to making further purchases from you. Norman
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Derek of
Billericay
08/02/2021
First Class service - as always.
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Donald of
Baschurch
05/02/2021
Once again, very efficient transaction with the Station Masters Rooms, model received safely, as described. Many thanks Kev, stay safe Regards Don
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roger of
glemsford
02/02/2021
HI Kev, Loco has arrived safely. Good condition. Well pleased. All the best Roger
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Peter of
Broadley Common, Nazeing
26/01/2021
Kevin very pleased with my order from you that arrived a day early. Coaches all ok in good condition. Excellent service with a speedy delivery Best wishes Peter.
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roger of
glemsford
25/01/2021
Hi Kev. Loco arrived safely. Good quality as was the Britannia. Well pleased. Best Regards Roger
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Stuart of
Canterbury
19/01/2021
Hi Kev, Coaches arrived well packed all good as usual, Many Thanks for your fast service!
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roger of
glemsford
19/01/2021
Hi Kev. Loco arrived safely. Brilliant model. Well worth the money. Will be in touch soon. All the best Roger
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James of
Southport
17/01/2021
Always a great service.
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Sebastien of
VENISSIEUX
12/01/2021
Hi Kevin,
it's always a pleasure to du business with you, I'me very happy for this set of 2 locomotives HORNBY.
Best regards
sebastien
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Jobst of
Munchen
06/01/2021
Good communication and service, quick transfer, thanks
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Noel of
POULTON-LE-FYLDE
06/01/2021
Dear Kevin I have safely received the loco as per order. I am very pleased with it Many thanks and best wishes Noel
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Ian of
Chesterfield
05/01/2021
Excellent goods and wrapping, delivery service very happy. Thank you Kev till the next time
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Robert of
Daventry
05/01/2021
Once again really pleased with coaches I received, very well packed and fast delivery I don't look anywhere else now for what I want I go straight here. Very happy.
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Tony of
West Looe
23/12/2020
Hi Kev Many thanks for the swift despatch of my new King Arthur, another brilliant Ace model. I wish you and your family the best Christmas you can have in these troublesome times and hope we can look forward to a better year in 21. Cheers Tony
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John of
STANMORE,
22/12/2020
Order-Invoice no. 202006121116484 Ace Trains '0' Gauge Churchward 2-6-0 locomotive and tender in early BR livery.
I am very pleased with this locomotive, which was securely packed and safely delivered by UPS to my home address. I had asked for an example of this engine to be reserved when I first read about it on the Station Master's Rooms website, and I chose the early unlined black version (with BR insignia) because that is how I remember this class of engines at work in the Worcester - Gloucester - Hereford areas, to which I used to be a fairly frequent visitor.
The model is well made, and seems to me to capture very well the distinctive shape and proportions of the real locomotive, and I am looking forward to having an opportunity to run it on a layout.
Kevin of the Station Master's Rooms has always replied promptly and helpfully to my various communications, and the service has been excellent.
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Stuart of
Canterbury
21/12/2020
Hi Kevin, Thanks very much ,the kit arrived today due to tier4 I should have it running by Christmas Eve! It all looks complete and super service from you and your team again leaves me to wish you all a Merry Christmas and a great new year!
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Robert of
Martinez
17/12/2020
Hi Kev and family, My order arrived safe and undamaged. Always enjoy doing business with you guys. Cheers, Rob
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Michael of
HARROGATE
16/12/2020
Hi my hornby station has arrived- very well packed by kevins team and a great transactoin . many thanks and best wishes for xmas and the new year.
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Frank of
Wittmund
16/12/2020
Dear Kevin, it couldn't be any better Order monday 14.12.2020 Delivered wednesday 16.12.2020 in Germany Thanks very much, Dankeschön, Mille grazie, Merci
Frank Wittmund,Germany
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Annette of
OTAGO
16/12/2020
Many, many thanks to Kev and all the team, latest acquisitions have arrived very safely indeed and both my husband and myself are really thrilled with the items, consisting of an Ace set and a Horton Series van, both are absolutely stunning! As always everything was beautifully packed and arrived in perfect condition and exceptionally quickly! It is always such a pleasure to purchase from The Station Masters Rooms, we wish Kev and family and all the team a very Merry Christmas and a Prosperous New Year for 2021 and thank them for the exceptional ongoing service. We do hope that 2021 will be a less stressful and safe year as regards Covid-19, it certainly has been a very difficult time worldwide for everyone this year. With very best wishes, Annette Alexander.
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David of
Wantage
15/12/2020
Excellent as always - well described items and rapid shipping. Looking forward to next purchase!
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Sebastien of
VENISSIEUX
09/12/2020
Hi Kevin,
I've juste received the loco. Very nice set, I'm Happy !
Lot of thanks for the package and for the transaction. Pleasure to to buisness with you.
I will place the set under the christmas tree !
Best regards
Sebastien
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Frank of
Wittmund
04/12/2020
Hello, order Wednesday 02.12.2020 Delivery - Germany Friday 04.12.2020 It couldn't be better Thanks to Kevin
Frank Wittmund , Germany
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John of
Portland
03/12/2020
Hi Kevin Rail King PTCruiser truck has arrived safely . Couldn't believe my eyes. Just had to have it because I bought a new Inferno Red diesel PTCruiser in 2003. Still got the touch up paint. LOL. Obviously the wheels are coarse scale and slightly bottom out on Peco track. Got some Peco RO7 wagon wheels on the way should fit with a bit of fettling. Well happy. Regards John.
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Derek of
Billericay
28/11/2020
Excellent service, as always. A pleasure to transact with.
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Richard of
Guildford
28/11/2020
Delighted as always with SMR’s items, packing and general all round service.
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Richard of
Guildford
27/11/2020
Delighted as always with SMR’s items, packing and general all round service.
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Noel of
POULTON-LE-FYLDE
26/11/2020
Dear Kevin I have received the coaches safely. Excellent quick delivery. Very pleased Many thanks Noel
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Chris of
Petersfield
21/11/2020
Fabulous product with outstanding service and fast secure delivery. Could not be better! Thank you very much. Chris
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Tom of
Edinburgh
20/11/2020
Great website. Always has great pictures at all angles - so you can see what you are buying. Deliveries are always prompt and items are always well packed. Keep up the good work.
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Robert of
Daventry
19/11/2020
This is the first time I ordered of Kev and I was very impressed, contact was good he told me when it would be posted very well packaged and arrived on time. I was extremely pleased and happy with my engine, will definitely use him again. Thanks Kev
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shaun of
colchester
18/11/2020
As usual, good items, great quality and very speedy delivery. Thank you for the excellent service.
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Richard of
Guildford
11/11/2020
Three more very nice wagons for the collection. Excellent packing and fast delivery as always. Thanks Kev & team.
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Robert of
Boston
09/11/2020
Hi Kevin, Thanks once again for your help and excellent service, it doesn't matter if you spend £10 or hundreds of pounds, I look forward to the next year for more to buy from you, All the best, Bob.
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Tim of
Welshpool
30/10/2020
Always a good service and items as promised.
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Donald of
Baschurch
29/10/2020
Once again, a prompt, efficient transaction with the Station Masters Rooms. Very many thanks Kev, superb. Regards Don
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J.P. of
Saint-Amand-les-Eaux
27/10/2020
Full satisfaction with my latest order... I now check your site on an (almost) daily basis.
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Geoff of
Bridgwater
26/10/2020
Good fast and friendly service as usual I will recommend the SMR to everyone I know.
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Barry of
Sleaford
26/10/2020
The wagons I received were in excellent condition. They were well packed and dispatched promptly. Over all i was most pleased with the service I received and will be buying from the Station Masters Rooms again.
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Richard of
Guildford
21/10/2020
Another well-packed, quickly despatched wagon from SMR. Great work Kev & team.
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Les of
Haslemere
21/10/2020
Excellent thanks
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Richard of
Luton
20/10/2020
Super despatch time, speedy delivery. Parcel extremely well packaged. Oh and the packaged contents were ok too! Thank you.
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Noel of
POULTON-LE-FYLDE
19/10/2020
Hi Kevin
Have received the L M S coach safely Very pleased Many thanks noel
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Richard of
Pevensey
19/10/2020
Hi Kev, thanks for your speedy service & another great model. This is the second King that I have purchased from you & they are both superb models of engineering. The latest one, Excalibur in LSWR light green which I thought I had missed until I saw the last one on your website & snapped it up quick. What a looker, thanks again Kev.
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James of
Southport
12/10/2020
Very pleased with the items I ordered. Excellent service as always.
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Paul of
Hemel Hempstead
12/10/2020
Just a quick note to say that my order was delivered this morning. Everything looks fine and I'm looking forward to giving the ACE King Arthur a test run later today. Packaging was up to your usual high standard. Many thanks for another trouble-free transaction with SMR!
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Armand of
RECKANGE-MESS
07/10/2020
Thank you Kevin, for your fast delivery, "TOP AS USUAL" This loco is really HEAVY METAL and of course in top condition. All the best from Luxembourg Armand
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Malcolm of
Sprowston
06/10/2020
Superb quality item very well packed and promptly received.
Excellent 5* service provided, as always.
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Maloclm of
BUDLEIGH SALTERTON
06/10/2020
Hello Kevin Princess arrived safe and sound
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David of
Eastleigh
05/10/2020
The stationmasters rooms is absolutely brilliant. I can thoroughly recommend this seller with no hesitation. Kevin is really helpful and wil go out of his way to make sure that you are satisfied with any purchase you make. The descriptions on the website are extremely accurate, postage costs are reasonable and parcels well packed with fast mailing. Communications are also excellent. Many thanks.
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Peter of
Exmouth
01/10/2020
The Churchward Mogul arrived today - as ever very well packed and efficient delivery. With a mug of tea in hand it was up to the train room and on with running in. What a super model - Ace have done it again - I'm sure Churchward would be pleased!. The smooth running at low speed is a delight, particularly when accompanied by a rake of the PO coal wagons. Many thanks for your excellent service.
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Richard of
Guildford
01/10/2020
GWR Mogul arrived this morning - well worth the long wait! Thanks to Kevin and team.
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Glynn of
Buckley
01/10/2020
Great service and items really well packaged, customer service is second to none, somewhere you can shop with complete confidence!
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Noel of
POULTON-LE-FYLDE
22/09/2020
Hi Kevin I have received my G W R model safe and sound. I am very pleased with it . Many thanks Noel
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Tomas of
Mill Valley
21/09/2020
Extraordinary!!!!
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James of
Paignton
21/09/2020
As usual a fast and professional service with excellent items recommended
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Michael of
YEOVIL
08/09/2020
Very happy, surprise when my parcel came which was on time, very well packed,and my coaches were great value for money , station mastersrooms thank you very much, great service again will pnone soon kevin.
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Chris of
Hassocks
07/09/2020
Delighted with items. Quick delivery and well packed. Many thanks
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Joe of
Gatley
04/09/2020
Hello Kevin,
If this refers to the Heljan Great Western 2-6-0, mogul, its just fine.
Thanks a lot, Joe
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David of
Poynton
04/09/2020
Thanks Kevin, The A4 is fine as I expected. I've touched in bits of worn paintwork, and it now looks excellent.
Thanks also for the handrails for the black 5 kit. They've now been fitted. I've almost completed building, but realise I need just 3 bolts to fit the chassis to the boiler. I'm trying to source these.
Good to do business with you. David
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Tim of
Welshpool
01/09/2020
Another top quality item, well packed and sent promptly. Thank you
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Russell of
Long Marston
01/09/2020
Hello Kevin, The B.L Southern Mogul arrived very well packed. Thank you for sending it so quickly as well. Great service from start to finish - professional. Kind regards Russ.
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Robert of
Sippy Downs 4556
20/08/2020
Arrived safely and speedily in distant Australia, expertly packed, promptly posted, full marks for gold medal service. Many thanks, Robert Gorrell HRCA 3640
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William of
Columbus
17/08/2020
This was my third order and each one has been a first class transaction. The items have been described accurately and completely. If you live in the U.S. and are ordering I would suggest you ask for U.P.S. shipping instead of Royal Mail. U.P.S. is much quicker.
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Robert of
Martinez
17/08/2020
My order arrived safe and sound, Thanks for another pleasant buying experience.
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David of
Eastleigh
14/08/2020
I have used Stationmasters rooms many times and I am always impressed by the friendly and efficient service provided. The products they sell are always as described and they provide a fast mailing service at reasonable cost, the items are always well packed too. Thorough recommended.
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Richard of
Guildford
11/08/2020
Another milk wagon to join the fleet arrived this morning - safe and sound. Many thanks Kevin & team.
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John of
Leeds
07/08/2020
feckin fantastic
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Les of
Haslemere
04/08/2020
Excellent loco
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Barrie of
Heckmondwike,
04/08/2020
Excellent friendly service and engine extremely well packed for transit. Loco just as described- superb! Very pleased with my purchase.
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Stuart of
Canterbury
04/08/2020
Thanks for your quick service again,wagons all arrived safely as pictured am delighted!
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Tim of
Welshpool
03/08/2020
Another perfect item delivered promptly and well packed, you can buy with confidence from TSM
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Robert of
Newhaven
03/08/2020
Very fast and friendly service. Very happy with the loco i bought.
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Martin of
Colchester
02/08/2020
Very pleased with your prompt dispatch of item, which arrived in good time, undamaged & well packaged. The item was as described & in very good condition for its age. Will be keeping an eye on your sales list.
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James of
Paoli
01/08/2020
Great set of cars just as advertised. Fast shipping and wonderful communication. I will definitely be a return customer! Thank you!!!
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Michael of
HARROGATE
31/07/2020
Excellent service from kevin and his team with first class packing. many thanks.
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Stuart of
Canterbury
31/07/2020
Many Thanks for the King Authur loco it is truly stunning, your packing is a delight to unwrap and service first class as always,Many Thanks Kevin!
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Tim of
Welshpool
31/07/2020
If you are looking to buy gauge 0 or Gauge 1 models then go to Kevin at TSM, no one else has the selection of models or provides a better service in my opinion
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John of
Wincanton
29/07/2020
Hi Kev
Lovely group of wagons, arrived Tuesday as promised. All exactly as described and very well packed as usual. Here's to the next time.
Cheers John
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Noel of
POULTON-LE-FYLDE
28/07/2020
Dear Kevin. I have received my model loco safe and sound. I am very pleased with it. Many thanks and best wishes Noel
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Jim of
Rednal
28/07/2020
Thanks SMR 9f arrived safely and ran today really super loco
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John of
FOLKESTONE
23/07/2020
ALL IS OK WHEN IT DID ARRIVE WELL PACKED
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Michael of
Longfield
23/07/2020
Two lovely Hachette (Serie Hornby) coaches to go with my Hornby M0 locomotive. These items are nearly twenty years old, in mint condition and an unbeatable bargain. Excellent service as always from Kevin, well packed and quick delivery. Thank you.
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Tony of
West Looe
23/07/2020
Hi Kev Superb service with my latest purchase which is why I only deal with the StationMaster. Best wishes Tony
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KELVIN of
KINGS LYNN
23/07/2020
Excellent customer service from TSM. The loco arrived on time and is a wonderful model. Thank you
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Dave of
Burnage
21/07/2020
Hi Kevin and his team, Just like to thank you for the quick delivery of the Lionel intermodal crane, its great, Ordered on Sunday, packed on Monday, delivered on Tuesday what great service, Now I just need to build my 30ft x 12ft O gauge 3 rail layout for exhibitions. Thanks again Kevin
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Phil of
Swindon
21/07/2020
Another satisfactory purchase. Well packed very quick delivery.
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Michael of
HARROGATE
20/07/2020
first class service from kevin and his team with prompt postage. many thanks.
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Chris of
Kidderminster
14/07/2020
Another perfect transaction with the Stationmaster. An excellent price on the 2 Ace Loco and Carriage name board sets with the usual quick delivery. Top Marks, Kevin.
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David of
Otley
12/07/2020
I have bought locos and coaches from TSMR. This was just a modest purchase of name-boards, dealt with efficiently by the SMR team. Thank you. I shall be looking at the catalogue regularly for my next bargain!
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Ray of
Southampton
12/07/2020
Have to say I’m Impressed, sent several questions at different times always had a prompt honest reply. Based on the above In the end purchased two x locos which were promptly despatched and wrapped to withstand a nuclear bomb. Will happily return to order rolling stock when funds permit.
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Michael of
YEOVIL
12/07/2020
The ace E 34-C2 SR King Arthur Class Engine is awesone what a great loco this is ,well done ace trains, waiting to buy a set of coaches for it , well done kevin as normal, very well packed, thank you very much.
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Michael of
Longfield
10/07/2020
Two lovely Hachette (Serie Hornby) coaches to go with my Hornby M0 locomotive. These items are nearly twenty years old, in mint condition and an unbeatable bargain. Excellent service as always from Kevin, well packed and quick delivery. Thank you.
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Tim of
Welshpool
10/07/2020
Another immaculate model from Kevin, you can always buy with confidence that the item you get will be described correctly and will be packed properly
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Annette of
OTAGO
09/07/2020
Dear Kevin and the team, thank you so much again for another exceptional transaction, which we received in super-quick time to Australia. Both my husband and I were absolutely thrilled with our purchases and thank you for your meticulous packing of the parcel, all contents were in impeccable condition inside. As we are spending much more time enjoying our model railway hobby at home, it is reassuring to be able to access and to obtain some of the items that we've had on our "wants" list for many years. Many thanks again for a very gratifying result! Best wishes to you all!
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Michael of
Derby
07/07/2020
The package arrived today (7th) at lunchtime. The items were securely packed and the communication from you regarding postage and delivery was useful and accurate.
The items were exactly in line with the descriptions and photographs in the sales pages on your site. The whole "shopping" experience was simple and enjoyable.
I ventured into 0 gauge recently after squinting at my 00 gauge set up for the last few years and have been very impressed with the quality on offer on your site and in the way it is presented. When this is set alongside the normal things we have come expect from an efficiently run web site then the result is a quality operation.
Thank you very much.
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David of
Eastleigh
03/07/2020
Excellent friendly service. I am really impressed with the Stationmasters rooms. The description of items is very accurate and Kevin is very knowledgeable and friendly. I can thoroughly recommend this establishment.
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Donald of
Baschurch
30/06/2020
Hi Kev Model arrived safe and well, and well packed as always. Once again superb service from a first class dealer, exactly as described and prompt service. I would also like to thank you for the previous two models I had from you which I was unable to send feedback. A pleasure to do business with you, very highly recommended Best wishes and stay safe Don.
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Noel of
POULTON-LE-FYLDE
29/06/2020
Dear Kevin Have received my model coach safe and sound Very pleased Noel
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Philippe of
ANGERS
26/06/2020
Very good service, easy to order ans swift delivery
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Richard of
Guildford
23/06/2020
GWR 'Celebration' loco arrived this morning, lovely model, brilliantly packed as always and very speedily delivered. SMR does it again.
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Ian of
ALLOA
22/06/2020
Excellent service, parcel arrived very promptly. Hachette tank wagons terrific value.
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Paul of
bradford on avon
18/06/2020
Very pleased with locomotive purchased, great all round service, very quick delivery, will definitely be using station masters rooms again, highly recommended.
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John of
Wincanton
18/06/2020
Hi Kev
ACE GWR Mogul arrived on time safe and sound and extremely well packed as usual. A very useful loco to have which runs well despite the fireman having very little to do at the moment!
Keep 'em coming, Kev.
John
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David of
Norwich
16/06/2020
Thank you very much for the wagon, I have completely removed the underframe and replaced it with Slaters Looks much better, anyhow I will see your website again to see if you have any more Slaters P.O. wagons You have a very good sevice 10 out of 10 David Read
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Claude of
Bretagne
15/06/2020
service impeccable , livraison rapide, comme d'habitude
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Noel of
POULTON-LE-FYLDE
10/06/2020
Hi Kevin Have received my model safe and sound. Very pleased. Many thanks Noel
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John of
STEVENAGE
07/06/2020
Absolutely delighted with my purchase of 9F Loco + instruction manual
I had the pleasure in visiting them personally and found Kevin couldn't have been more helpful and would certainly recommend him and his company when purchasing any of there models in the future which I will be doing.
These are nice genuine people to deal with and it was a pleasure meeting them
Thanks a million
John
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Tony of
Cambridge
05/06/2020
Hi Kevin -
a bit late in leaving feedback, but just to say I am very happy with the Elettren Mitropa coach I recently purchased. It is an excellent addition to my collection, very well packed and promptly dispatched, as usual.
Look forward to buying again and hopefully be seeing you sometime soon!
Cheers now, Tony
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shaun of
colchester
04/06/2020
LMS clerestory coach set just received. Exactly as described, great quality, prompt despatch and delivery. In other words, the usual service! Thanks very much.
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John of
Wincanton
04/06/2020
Hi Kevin,
Both BL locos arrived on Tuesday very well packed, as discussed - fast and impressive service, as usual. Locos now track tested and both performed well up to standard. Here's to the next time!
John
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John of
Basingstoke
01/06/2020
Exley Southern corridor coach arrived within a couple of days of ordering in spite of lockdown delays. It was extremely well wrapped and protected as Kevin was originally requesting that the item was collected.
Good value for money. Coach is in excellent condition. Communication with Kevin is always easy with a quick response to any queries.
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Graham of
Beckenham
01/06/2020
As always, delivered on time and beautifully packed. My purchase was as advertised. . ‘Mint’. Cheers Kev.
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David of
Fyfield
29/05/2020
Great service as always.
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BARRY of
WORCESTER PARK
29/05/2020
Excellent value and service again, thank you Kevin, highly recommended.
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Christopher of
BOLTON
23/05/2020
Dear Kevin, Thank you for sending me the two Ace Catalogues and for prompt despatch of the three locos. I was and am particularly fascinated by the MTH Duchess of Atholl which makes convincing sounds of escaping steam before chuffing away in perfect time with its pistons.Only my cat remains unimpressed,probably because he regards hissing as his own prerogative. The Seven Mill A1 is also a beautiful model with satin smooth operation. I need to do a little soldering and touching up on the A4 Seagull but this should not be too difficult. l. do hope all goes well with you. Chris.
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Bill of
Derby
19/05/2020
Hi Kev. Just to say the loco. arrived safe and sound as expected really pleased with this, as I have been with my other locos bought from you. Always a pleasure to deal with you and hope to again. Many thanks.
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Frank of
Clun
18/05/2020
Very happy with the item and the service provided
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John of
Cottam
15/05/2020
Everything arrived in good condition as advertised. The packaging was fantastic as always and I am very pleased with the service you provide and the items purchased. Many thanks, John
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Peter of
Hereford
13/05/2020
Excellent service as always, all the more remarkable in the current situation! Item arrived when expected, so well done Royal Mail as well. Stay safe everyone!
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brian of
rugby
08/05/2020
Thanks again Kevin & team. Another excellent transaction. The wagon has cleaned up a treat! Stay safe in these uncertain times. Best Wishes. Brian (Rugby)
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MARTIN of
GREATER MANCHESTER
06/05/2020
Exemplary and very quick service as always.Much appreciated thank you. Best wishes martin
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Noel of
POULTON-LE-FYLDE
05/05/2020
Hi Kevin Have received the Royal Scot loco safe and sound. Am highly delighted with it. Runs perfectly and very good condition. Many thanks and keep well. Noel
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Paul of
Cimla, Neath
04/05/2020
Splendid service from Kevin and company, i'll be continuing to use them for a long time to come.. Ace Jubilee a lovely model and nice choice of quality Exley coaches in stock. Stay safe guys. Paul
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Gerard of
Kinnegad
01/05/2020
Very happy with my new loco. Not run on track yet but item was well packaged and efficient delivery from kevin. Highly recommend to other model o gauge enthusiasts
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Michael of
YEOVIL
28/04/2020
hello kevin well packed good service by the usp carrier thank you very much. Michael.
keep safe.
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Andrew of
Thornbury
27/04/2020
Hi Kevin,
The loco was delivered safely at 3.30 this afternoon... fantastic packaging, so many thanks for your speedy and efficient service. The loco runs very well and I'm sure I will get much pleasure from it.
Just one question... do you know where I can get an original instruction manual for this class 66?
I am sorely tempted to try to convert it to be radio-controlled... I see it has a switch to use battery power so it's obviously intended that it should be easily done. Any suggestions would be most welcome.
Kind Regards, Andrew Urbanski
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shaun of
colchester
27/04/2020
Excellent service, as always. Many thanks, Shaun.
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Joe of
Gatley
27/04/2020
Hello Kevin,
My order for the Gauge '0', Exley, SR , 3rd Class, Non Corridor coach, ref. has just arrived and with which, i am delighted.. Many thanks for the careful packaging which has ensured that the coach has arrived undamaged.
Best regards and stay safe,! Joe
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Armin of
München
24/04/2020
A beautiful and fine model in very good restoration arrived safely in Germany. Thank you for the nice communication
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William of
Scunthorpe
19/04/2020
Magnificent locomotive with a magnificent service many thanks thestationmaster
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John of
Wincanton
17/04/2020
ACE King Arthur and wagons arrived safe and sound, parcel superbly packed as usual.
I had been wondering for some considerable time whether or not I actually needed a King Arthur. Having now seen this one and run it round the garden a few times, I am now utterly convinced I do need one!! Well done to all concerned and thanks again ,Kevin.
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Christopher of
Ivychurch
15/04/2020
Fantastic next day service from Kev, both locos were superbly wrapped - you must get through miles of bubble wrap every week !
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Dave of
Trinity Fields
15/04/2020
Hi Kev. Just to say the loco. arrived safe and sound as expected. Always a pleasure to deal with you. An Ace dealer with an Ace reputation. Many thanks.
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brian of
rugby
15/04/2020
Many Thanks Kevin & team. Another EXCELLENT transaction. Stay Safe. Best Wishes. Brian ( Rugby)
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Noel of
POULTON-LE-FYLDE
15/04/2020
Dear Kevin Have received my model safe and sound. Service is excellent. Highly delighted. Many thanks Noel
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David of
Fyfield
15/04/2020
Another great set of ACE Trains wagons. Well packaged as usual. David
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Michiel of
Deventer
08/04/2020
The no2 special tank locomotive has arrived last week. I am new to Hornby o gauge, but I am very happy with it!
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Roger of
Grange over Sands
08/04/2020
Ordered quite a bit from TSM this year (probably too much!) and everything has been as described and well protected for the trip from one end of the country to the other! I appreciate the helpful conversations I've had from Kevin during the multiple transactions. Thanks Kev!
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Karen of
Hemingbrough
07/04/2020
All received today, very well packaged, brilliant service, thank you
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kenneth of
West Drayton
07/04/2020
Prompt service well packaged out in the garden a.s.a.p.
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Stan of
Huntingdon
06/04/2020
The B set Coronation Coaches arrived today and appear to be as new. Very pleased.
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nicholas of
poole
02/04/2020
Many thanks!
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David of
Fyfield
01/04/2020
Quality items . Packed extremely well for posting. Highly recommended.
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patrick of
FARNHAM
31/03/2020
a great and reliable service as usual many thanks.
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Roger of
Faversham
28/03/2020
Arrived today, well packed. Just the thing to fiddle with in these rather restricted days! Thanks, Roger
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Chris of
Kidderminster
24/03/2020
Usual fast delivery and perfectly packed item from the Stationmaster. This time the truly iconic Bing for Bassett Lowke Gauge1 live steam Midland Railway 4-4-0 Compound in LMS livery. A superb near scale model in excellent original livery with just some minor touch ins required. Reminds me vividly of those days at the Midland side of Bristol Temple Meads in the early 1960's watching the Compounds leaving on the Birmingham and York expresses. Nice one Kevin !!
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Erik of
Utrecht
23/03/2020
As always once again a very fast and secure delivery of goods. Great job.
Erik
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TIM of
northwich
22/03/2020
I have purchased several items over the past few weeks.In every aspect this firm have superb. Everything has been as it says it would be, the items have been superbly wrapped and quickly dispatched. The first time I used this firm was via the phone.They could not of been more helpful and friendly. All in all to use this firm is a great experience, AND THE STUFF IS BRILL.
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James of
Southport
20/03/2020
Great service as per usual .
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Ian of
Southport
19/03/2020
O gauge loco lamps well priced with reasonable and secure postage. Swift delivery - will use again. Recommended.
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Elaine of
Silverstone
19/03/2020
This is the third Hornby Clockwork Loco i have purchased and all are tip top combined with a tip top service.Thank you
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Michael of
Kokomo
18/03/2020
I have purchased several pieces in both O and 1 gauge. Nothing but praise for Kev and the crew at Station Masters. Every piece has made it safely and quickly to the USA!
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Noel of
POULTON-LE-FYLDE
18/03/2020
Dear Kevin Have received my models safe and sound, Very pleased. Many thanks Noel
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Steve of
MANCHESTER
16/03/2020
Hi Kev Another fantastic item just arrived would highly recommend this retailer
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THOMAS of
Dover
13/03/2020
A broad range of stock supported by a great website with excellent photography and detailed descriptions. A very efficient buying process backed up by good communication and the ability to make a sensible offer make The Station Master's Rooms a winner. I will buy again!
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Daren of
Moffat
13/03/2020
Fast, efficient and friendly service. A quick delivery with a well-packed parcel. Kev has a wide range of stock. Buy with confidence from this business.
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shaun of
colchester
13/03/2020
As usual, excellent items, as described, reasonably priced, very prompt delivery. Thank you.
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Noel of
POULTON-LE-FYLDE
09/03/2020
Dear Kevin Have received my model safe and sound A good model suffering from poor build quality It will provide me with many happy hours of restoration as this is one of my interests The more damaged the item is the more I like it !! Noel
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John of
Ramsey forty foot
07/03/2020
Good evening Kevin,
Many thanks for the locomotive, which was very carefully packed & delivery was prompt. I’ve just done the first test run and the train is faultless.
Kind regards
John Rayner
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Paul of
Hemel Hempstead
07/03/2020
The usual prompt service from Kevin. My three ACE private owner coal wagons arrived very well packed and in excellent condition. Always good doing business with the Station Masters Rooms!
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Michael of
buddina
06/03/2020
Hi Kevin, ACE Flying Scotsman Coaches arrived in record time.Many thanke for another great transaction,Regards michael.
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Steve of
MANCHESTER
06/03/2020
Totally happy with the efficient service securely wrapped and very fast delivery Highly recommended
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Michael of
Thomm
06/03/2020
Simply perfect as always !!! best Michael
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Michael of
Longfield
04/03/2020
Excellent service as usual from Kevin. Am delighted with the Hornby coaches which were very securely packed and quickly delivered. Thank you.
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Noel of
POULTON-LE-FYLDE
03/03/2020
Dear Kevin Have received my model safe and sound. Absolutely delighted Runs and sounds wonderful Best wishes. Noel
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Christopher of
BOLTON
01/03/2020
Dear Kevin, Please accept my apologies for the delay in my confirming that,as ever,the two most recent engines arrived safely and remarkably promptly. l have had several health issues recently and my normal timetable has been,like Northern Rail,overcrowded and much delayed. I am so glad that l chose the Schools Class engine in Matt black. This makes the brass and polished steel details stand out, though in my brief encounter with the Schools,they all looked dirty and unloved but so then did most locos except those on the GWR. The Schools needed no attention apart from the usual running in with a new machine. Sir Eustace Missenden was a little more challenging initially as it would run only on 3 rail format..Eventually,I realised that the pickup studs on one side were not making contact with the driving wheels so, problem solved, With my best wishes, Chris.
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Julian F of
Abingdon
29/02/2020
Very pleased with, as always, a friendly service.
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Frank of
Bristol
29/02/2020
Excellent service, the parcel arrived within 24 hours and securely wrapped. The product is also competitively priced. I found the wagon that I wanted at SMR by simply browsing, but have marked the site. I take Garden Rail and am a member of G1MRA, but have never come across this company - they should advertise more.
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Robert of
Martinez
27/02/2020
Item arrived OK Thank you.
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John of
Potters Bar
27/02/2020
Very happy with all the dealings I've had with you..I have already recommended you !
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Graham of
Adelaide
26/02/2020
The two latest consignments reached me today in Adelaide in excellent condition, thanks.
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Robert of
Nairne
26/02/2020
Hi Kev, Everything went really well with no fuss & prompt delivery. Thank you , Rob Brodie
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patrick of
FARNHAM
26/02/2020
Hi Kev nice to meet again.
I am very happy with my recent purchase . many thanks
Cheers Pat.
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Christopher of
Milton Keynes
26/02/2020
A satisfied customer. Purchase was as advertised and described. Very prompt delivery in good substantial packaging ensured all received in good order. As usual a good service - as expected.
Chris H
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Stuart of
Canterbury
25/02/2020
More wagons arrived as described as shown well packed perfectly wrapped as new condition! Many Thanks Kev and team brilliant service and fast with it!
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Noel of
POULTON-LE-FYLDE
24/02/2020
Dear Kevin Sorry not to have replied to your feedback form I am not very computer literate and misunderstood the meaning of No response. I visit your site every day in the hope of finding an item of interest within my price range
I am very pleased with my purchase and hope to make many more in the future Best wishes. Noel
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Bill of
Blackwood
24/02/2020
I can think of no more splendid a place to squander my children's inheritance than at the Station Master's Rooms.
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Simon of
Wyberba
23/02/2020
I was totally happy with this purchase of an ACE coach set with shipping Downunder. Everything about the purchase was First Class!! Many thanks!!
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Allan of
Gloucester
21/02/2020
Always an efficient service with Kevin cannot fault this excellent supplier of model rail And. Accessories First class
Allan
Gloucester
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Stuart of
Canterbury
21/02/2020
Thanks very much for the wagons and the buildings they are very good as described and a delight, will be in touch again soon superb fast service with liberal packaging many Thanks Kev and team!
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Paul of
HOOK
20/02/2020
Kevin,
Many,many thanks for the parcel which arrived safe and sound today.I am not so good with words,but I would just like to pass on my sincere thanks for the Flying Scotsman engine which I am finding it a little dificult to tell you how very,very pleasedI with the service which you have provided.
Please pass on my thanks to all your staff etc .You must have a great team.I do hope to visit you in the not to distant future.
Kind regards,
Paul North.
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BARRY of
WORCESTER PARK
19/02/2020
Once again excellent and friendly service and support, very well packaged and expedient delivery, thank you Kevin, highly recommended.
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Patrick of
Leanimgton Spa
19/02/2020
Good service very helpful
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John of
Wincanton
19/02/2020
The two locos and coach arrived on-time - all in excellent condition. Exceptional service in trying times - well done Kevin and the Team.
John
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Brenda of
Alton
19/02/2020
Thanks Kev for the brilliant service. As usual item was as described, well wrapped and a very speedy delivery..
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Anthony of
Colorado Springs
18/02/2020
Another outstanding deal from an outstanding dealer! I could not be happier with the incredible selections offered, the careful and thoughtful packaging and the lightning fast delivery! Many thanks to Kev and the whole crew at the Station Masters Rooms! Well done!
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William of
Broadstairs
18/02/2020
Ups delivered safely yesterday 11.20 am.One of the most scale models yet and the wheels were not shiny but dull as they should be
ThanksKevin for excellent service and post free!
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Bernard of
Cardigan
18/02/2020
Good service and good communication. Will keep an eye out for any interesting offers.
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Robert of
Wolviston
17/02/2020
Hi, Kevin! Once again you have exceeded any and all expectations. Lanarkshire Yeomanry, an Ace Trains Black 5, is a superb model and well represents this iconic class of locomotive. As you will recall, in recent months I have bought from you "Duke of Gloucester" and the Pennsylvania Railroad "S1". We have worked together now for several years and the way you describe any model is exactly the way it is. As important as this is, I can say without any fear of contradiction, that you prepare, package and ship the orders better than anyone I have ever dealt with in this business. I buy from Europe and the US and am sometimes left feeling that it was more luck than anything else when an item is received. That is certainly not the case with you and for me, the integrity of the packing is as important as the contents. Keep up the outstanding work and I'll be checking your website again very soon to see what other gems you have available. Very best wishes, Robert W.
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David of
OLDBURY
17/02/2020
I was pleased to find this loco in stock as it was sold out nearly everywhere,that’s when I came across the station master rooms, Kev was very friendly and helpful and the loco arrived quickly and well packed.very pleased and would definitely recommend Kev and the station masters rooms to anyone
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Nigel of
Child Okeford
17/02/2020
Another excellent locomotive. Just as described and photographed, well packed for delivery, and good communication throughout. A very speedy service. It was a pleasure buying again from Kevin and the team. Thank you very much indeed.
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John of
Stocksfield
17/02/2020
The Ace G5 set was ordered Thursday evening - ,delivered early Monday! Excellent. Happy with the set - it will be running at our Hornby Railway Collectors meetings where |I could be in trouble since I am know as the Hornby only man!!
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Bill of
Blackwood
17/02/2020
Excellent service as usual, items as described and fairly priced. What more can you say?
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Peace of
Ramsbottom, Bury
17/02/2020
Spot on as ever
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Michael of
buddina
14/02/2020
Hi Kevin Hornby lamps arrived in excellent condition,many thanks for another great order,Regards Michael
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Helmut of
Frankfurt am Main
14/02/2020
First class items, excellent communication, solid packaging and swift delivery even to the continent
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Peter of
Eastbourne
13/02/2020
I am pleased with the transaction. The condition of the model is as described. However, as it is set up for DCC, it understandably could not be fully tested, so some history would have bee very helpful.
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Sam of
Bournemouth
13/02/2020
Fast, efficient, well packed, good updates, excellent service, website pretty good. However once or twice little disorientated on web site, ended up not where I wanted to be or expected to be so lost confidence.
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Martin of
Woodbridge
13/02/2020
Lovely model, as promised, a bit more modification had been done than I had hoped and a bit of tweeking was required for the loco to run on LMC track. However, all in all I am very happy, a relatively scarce loco at a reasonable price.
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Stuart of
Canterbury
12/02/2020
Wagons arrived safe and sound well wrapped and prompt exactly as described many Thanks again Kevin and team!
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Hans of
Utrecht
11/02/2020
Very happy with my latest purchase. It was well packed and arrived within a few days. I feel confident doing business with Kevin and the others. Hans
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John of
Rochester
10/02/2020
Item exactly as described, arrived promptly and well wrapped., good value as priced below the market average, will buy again..very good service.
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David of
Fyfield
10/02/2020
Quality item, well packed for posting. Another great item from STM.
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terry of
weston
07/02/2020
A very nice diesel,the tarnish has been removed from the brass,a very good company with a very large selection.
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john of
mangerton
05/02/2020
Absolutely brilliant thank you John If another early Hornby French riviera carriage comes in I think I d get another i ll keep an eye out
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John of
Wincanton
04/02/2020
Last two consignments safely received - superbly packed as usual and very quick. The Ace suburban set is excellent value for money. Next consignments in the pipeline - the SMR process moves smoothly on despite third party computer problems causing the World to hold it's breath for a moment! Well done Kevin and the Team.
John
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David of
Fyfield
04/02/2020
Fast delivery, well packed. Great value.
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Michael of
YEOVIL
04/02/2020
Thank you very much kevin for the great service from you and the team ,Very well packed and looking forward for the next delivery.
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Donald of
Oakhurst
04/02/2020
Very happy with all my purchases. The shipping here to the states by UPS is great. I get it the following day. Good job guys. Thanks, Donald
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Karl of
München
04/02/2020
Thanks Kevin , i am delighted with that beautyful engine . Every thing arrived well packed without damage - Excellent Service -
Regards Karl
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Den of
ANDOVER
31/01/2020
Thanks Kevin I am pleased with the wagon. Your site is always worth looking at for something unusual or not often seen. Keep it up. regards Den
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Graham of
37-41 Boscombe Spa Road
31/01/2020
The o gauge products as described service very good graham
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Dr David of
Guildford
31/01/2020
Absolutely delighted with much sort after Pullman set. Excellence service.
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Derrick of
HUDDERSFIELD
31/01/2020
Hi Would just like to thank all the team at The Station Masters Rooms for the excellent service and speedy delivery of my latest purchase . well pleased with the item and also the packaging in which it came.Thank you once again ,a pleasure to do business with you. D Hewitt Huddersfield
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Dr David of
Guildford
31/01/2020
My second big order, absolutely delighted with it. Collected from new warehouse had a wonderful chat and update with Kevin. Plenty of light hearted quips too. very warm experience
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Timothy of
CANVEY ISLAND
30/01/2020
Two orders were made,one over the new year period.Both were large and heavy, and arrived safely.They were well packed and there was no damage to the items. Thank you Kevin and your team for the prompt and efficient service.
Regards. Tim.
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Adrian of
Worcester Road
30/01/2020
Absolutely fantastic service and product. So nice to be able to Talk to a human being who knows the game.
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Richard of
Bognor regis
30/01/2020
Just arrived, excellent. Thanks very much.
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Henri of
NEUFCHATEL EN BRAY
30/01/2020
Well, all is perfect .Parcel quickly and items in very good condition Thank you very much
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Jim of
Rednal
29/01/2020
Loco arrived safely. Have run it a couple of times..Just a word of advice for anybody new to Btittinnia.Do not over fill the water tank in tender it goes into the meths tank and make sure the burn is secured at the front end
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Noel of
POULTON-LE-FYLDE
29/01/2020
Hi Kevin Have received the loco body café and sound. Very oleased Many thanks Noel
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Robert of
Levin
29/01/2020
Thanks for the prompt service. Always good to deal with. Look foward to receiving the parcel. Bob
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Alasdair of
Bridge of Weir
28/01/2020
Good service with fast trackable delivery and reasonable prices with offers. Have used before and probably again
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Graham of
CANONBIE
28/01/2020
A very good purchase, many thanks.
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John of
Rochester
28/01/2020
Items as described, in very good condition, well packaged ,no damage or faults at all.
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Elaine of
Silverstone
28/01/2020
Brilliant Loco's to add to the layout
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William of
Broadstairs
28/01/2020
Excellent service well done Kevin and co UPS arrived 5pm as promised on Tuesday
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Richard of
COLOMIERS
27/01/2020
Very satisfied. Very rapid shipping at a reasonable price.
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Kevin of
Micheldever
27/01/2020
As always, a brilliant service reasonable prices and a good bit of banter on the Phone. I all makes the world go round. - Keep up the good work
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Howard of
Andover
27/01/2020
The buildings arrived very quickly, and were well packed. They were reasonably priced, and will help to enhance public layouts, from time to time. Thank you.
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Chris of
Branxton
26/01/2020
Items arrived as described, with very fast delivery, to Australia. Everything in perfect condition. TSMR’s are a pleasure to deal with - reliable & honest trader.
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Michael of
HARROGATE
26/01/2020
Hi very happy with the items I have bought. and also the excellent packing of my items.many thanks . Michael
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Denis of
ORANGE
24/01/2020
Toujours un bonheur de recevoir un colis de StationMasters ! Wagons superbes, emballage très sérieux et envoi rapide, tout est parfait comme d'habitude. Merci à Kevin et toute l'équipe ! denis
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terry of
weston
24/01/2020
Tank you very much for the safe delivery of my o gauge diesel,and thank you for a very good deal Terry.
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Michael of
buddina
23/01/2020
Hi Kevin and The Team, Metropolitan coach arrived in a fast time from purchase.Another very satisfying purchase from The Stationmasters Rooms Many thanks Michael.
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Nicholas of
Stoke Newington
22/01/2020
As always, great efficiency, friendly service, a huge range of stock and many very attractive prices. An outstanding specialist retailer.
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Joe of
Gatley
22/01/2020
I made two purchases from Station Masters Rooms recently and was very happy with both of them. They were well packed and arrived promptly* without damage.
Thanks very much. Joe
* After the Christmas break.
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Chris of
Lithgow
22/01/2020
Hi Kevin. Have only just opened the box. I had to wait for my Birthday to arrive! Anyway, I love the product, its just brilliant. I have not heard of this French manufacturer before, but they seem to do a lovely job. The coach arrived in perfect condition with no damage to the packaging. Chris
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Alan of
Edinburgh
22/01/2020
I recently received two parcels from Kevin and the team both immaculately packaged as always with the contents equally perfect. A real pleasure to enjoy such brilliant service in this day and age.
Alan Edinburgh
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Jean Paul of
Sèvres-Anxaumont
22/01/2020
Bien reçu la 231 PO de AS et le wagon Paya bien emballés et très bien protégés.Je vous en remercie. Je n'ai pas eu le temps de tester la 231 PO mais je compte le faire dans les 15 jours qui suivent. Cordialement. JP Raud
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David of
Fyfield
22/01/2020
Quality items, well packed for posting.
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Hugh of
WEST CALDER
21/01/2020
Happy with my purchase items well packed and arrived on time thanks.
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Kevin of
Milton Keynes
20/01/2020
As usual - quick service, and everything exactly as described.
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Philip of
Christchurch
20/01/2020
Wonderful condition vintage Hornby lumber wagon. Very well packed and extremely quick dispatch and delivery. As always excellent customer service from Kevin and his friendly and helpful staff. Thoroughly recommended
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Clive of
East Grinstead
20/01/2020
Excellent products and fantastic back up. Five star service, with very fast delivery. Another superb purchase from Kevin at TSMR. Many thanks, Clive.
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kenneth of
west drayton
20/01/2020
always a happy and first class service. excellent postal service. Goods purchased are in excellent condition as described. It is niceto see a Brighton belle and a Coronation with 7 coaches chasig each other around the garden with a gin and tonic in one hand and holding back tha great-grandchildren. Ilook forward to purchasing more goods in the future.
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Chris of
Kidderminster
20/01/2020
An excellent Hornby clockwork 0-4-0 BR 101 Tank loco reworked as a 3 Rail 12 volt DC loco just received from the Stationmaster. Runs superbly. Very well packed and extremely good value - no surprise as Kevin always does good Deals !! .,
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Robert of
Windsor
20/01/2020
Hi Kev
Parcel arrived - very well wrapped. Exactly as described.
Thanks Robert
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Tony of
West Looe
20/01/2020
Hi Kev My Xmas order arrived promptly in the New Year as promised. Very happy with the new loco and coaches quality goods and services as always. Best wishes Tony
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Martin of
CRUGUEL
20/01/2020
Pleasant as ever doing business with Kevin. The goods arrived within 72 hours, well packed, and as described. What more can you ask?
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Alwin of
Oldebroek
20/01/2020
Three nice loco's all very well packed and a speedy delivery. Many thanks and until next time.
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Stuart of
Canterbury
19/01/2020
Many Thanks for the buildings all well packaged and fast service as described!
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NICOLAS of
BOULAY MOSELLE
19/01/2020
Very nice product, perfect packaging ! Thank you very much.
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Albert of
THORNTON-CLEVELEYS
18/01/2020
Over a long period of years I have bought numerous O Gauge items from The Station Masters Rooms. At no time have I been disappointed by the spares and models I received. All were securely packaged, swiftly and securely delivered. and exactly as described.One is reassured by such experiences especially when O Gauge locomotives can be very expensive. My most recent purchase was a used City Class locomotive in vintage GWR livery. This was quite perfect and "as new" including the original packaging and traditional blue ribbon and red cloth.K. had a number of this Class on offer in late December. The fact that they were all sold very quickly is an indication of the desirability of these fine locomotives and more particularly the reliability and integrity of the Vendor. Thank You K. for the superb items you have sent me and the excellent, friendly service you provide. I will continue to watch your Lists with great interest and temptation!
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Anthony of
Paignton
18/01/2020
My recent and first purchase proved to be a very pleasant purchase. It took me an age to get through all the packaging! An other item I wished to purchase was out of stock and Kevin went to considerable effort to supply my request. In all a very happy experience from a trust worthy supplier.AP.
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Reinholz of
Trier
18/01/2020
Very good---thank you very much. Greetimgs from Trier Thomas
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Frank of
Chicago
17/01/2020
I just received the Gauge 1 LSWR locomotive, and am very happy indeed. It was exactly as I expected - given all the photographs and lucid description, and arrived in perfect condition. (The packaging is about as close to armor as can be managed!) Once again, a perfect purchase. I really think that Station Masters is the gold standard of train sales. Hope to do business with you again.
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Anthony of
South Shields
17/01/2020
Excellent service! Extremely pleased with the items purchased, superbly packed and quickly delivered. Many thanks.
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Graham of
CANONBIE
17/01/2020
Excellent service, very pleased with locomotives.
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DANIEL of
CHATELLERAULT
17/01/2020
Excellent and fast shipping. Thanks Kevin, All my best wishes, Daniel
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Noel of
POULTON-LE-FYLDE
17/01/2020
Hi Kevin Have received the motor safe and sound Very pleased Many thanks Noel
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William of
Broadstairs
17/01/2020
Very good service
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Robert of
Preston
17/01/2020
Very pleased with the quality and price paid for the model locomotive. Great service yet again. Love doing business with Kev. Thanks.
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Robert of
Preston
17/01/2020
Great model and service yet again. Very pleased with the quality and price paid for the model locomotive.
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Chris of
Kidderminster
17/01/2020
For some years I have been seeking the French Hornby " Etoile du Nord " loco. Up to now have not seen an acceptable example with undamaged Transfers. However thanks to the Stationmasters Rooms I now have a near mint example which is superb and a beautiful runner. " Thank Heavens for little Kevin " ( Apologies to Maurice Chevalier !! )
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Robert of
Wolviston
17/01/2020
Thanks, Kevin! The PRR S1 is a superb 0 gauge model that I was proud to add to my collection. This 6-4-4-6 joins the “big boy” and cab forward challenger as my American group. At 39” long, almost 10kg and streamlined, it is as impressive as any of the British outline models I have, even including “Duke of Gloucester”. The attention you pay to the packing of models is better than anything that anyone else does and you always maintain this high standard. Not to be overlooked is the accuracy of your delivery promise and tracking details. We shall be taking a close look at your upcoming models and thank you again for being such a reliable supplier of high quality products. Best wishes, Robert
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Stan of
Huntingdon
17/01/2020
Very pleased with the two Coronation Scot Kitchen Cars received last week.
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David of
Fyfield
17/01/2020
Excellent service. Items well packed for posting.
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nicholas of
poole
17/01/2020
Many thanks for a good service.
Nick
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Christopher of
Thetford
17/01/2020
Very happy with purchase. Many thanks.
Chris.
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Peter of
Hereford
17/01/2020
As always, a quick, reliable and friendly service from Kevin and team. I have no hesitation in thoroughly recommending TSM. Good luck for 2020!
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Michael of
Nr St Austell
17/01/2020
Recently purchased a Coranation Scot from Kevin and really pleased with it, another happy customer
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Henry of
MILTON KEYNES
17/01/2020
Excellent service, and it is so refreshing to deal with someone who clearly values his customers. Kevin is being most helpful on some technical matters.
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Robert of
Boston
17/01/2020
Extremely pleased with the service and products it makes a change to talk to someone with a sense of humour but also knows their job, have recently purchased 3 lots and expect it won't be long before I see something else, Keep up the good work. All the best for the new year.. Bob Woodhouse
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Hidenobu of
Yokohama
16/01/2020
Shipment is prompt, too and is satisfied with service.
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Elaine of
Silverstone
16/01/2020
Extremely quick from order to delivery of two brilliant loco's.Thank you.
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Roger of
WIGSTON
12/01/2020
Thanks once more to Kevin and the team for their prompt and efficient service.As on previous occasions I have used The Station Masters Rooms I have been delighted with my purchase.. Keep up the excellent work.
Regards Roger
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James of
Southport
12/01/2020
Excellent service as usual.
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Christopher of
BOLTON
11/01/2020
Dear Kevin,Thank you for your quite amazing efficiency in sending me the most recent two engines.Having placed the final order late on Thursday evening, I was surprised and delighted to find the whole order handed to me by the UPS man on the following.morning He commented on the weight of the larger. box,I explained that it was almost the size of a Big Boy! This occasioned some puzzlement followed by relieved laughter when I further explained that this was the name of a very large American locomotive. Best Wishes,Chris
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Paul of
Hemel Hempstead
11/01/2020
As usual, my ACE Trains N2 and Brake Van arrived promptly and very well packed. The two items look in good order apart from some minor issues that were clearly indicated on your website before purchase.
I look forward to doing more business with you in the future.
Paul
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Derek of
Billericay
11/01/2020
Nice item and very prompt despatch. Excellent customer service. Many thanks. Derek
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DANIEL of
CHATELLERAULT
10/01/2020
Many thanks for a fast and perfect transaction. Always a pleasure.
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Gerald of
Frankfurt am Main
10/01/2020
As always a great service and really nice tinplate items.
Gerald from Frankfurt, Germany
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Peter of
Eastbourne
10/01/2020
This was my first purchase from the Stationmaster and was a really pleasant experience.
I am absolutely delighted with the locomotive. Now I need to find a couple of coaches for it!
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William of
Preston
09/01/2020
Excellent service
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Fred of
Driehuis
09/01/2020
Smooth transaction and nice items according to description, thank you Kev
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Anthony of
Colorado Springs
08/01/2020
Simply superb products and service. Exceptional and straight forward website for ordering and shipping overseas, combined with careful packaging, an incredible inventory and very competitive pricing has made me a very happy customer indeed!
Thank you Kev.
Best Regards, Tony Adessa
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BERNARD of
CHARLEROI
08/01/2020
It is not always "easy" to make the decision to order expensive scale models while knowing that they will be shipped by postal services which are sometimes not careful with the objects which one entrusts to them. But you can trust Kevin for he always packs goods with extra great care so that they are delivered to you without damage.
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William of
Broadstairs
08/01/2020
Great service. Goods safe.
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Joe of
Gatley
07/01/2020
Hello Kevin,
The Hornby clockwork, black, LNER No. 1 Special engine and Tender arrived safely today.
After a preliminary clean, the loco is now shining and very pleasing.
With thanks and regards, Joe
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Joe of
Gatley
07/01/2020
Hello Kevin,
The Exley BR sleeper in 'Blood and Custard' livery arrived safely today - without damage I believe.
I can hear something quite small loose inside but as it is not affecting the coach and its windows, I am leaving well alone.
Thanks and best regards, Joe
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Jonathan of
Ashbourne
07/01/2020
Excellent service as always. Parcel arrived as scheduled and in good order.
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brian of
rugby
07/01/2020
Happy new year Kevin & team. Many thanks for the two No.1 specials received today. On time, well packed and just as described. Another EXCELLENT transaction! Many Thanks. Brian (Rugby)
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John of
Warminster
07/01/2020
Dear Kevin, Thank you so much for your immediate attention to my order which I received in less than 22 hours! I have spent an interesting day unpacking and checking all the coaches and I am delighted say everything is in perfect order. Your descriptions, photographs and classifications are so helpful. Please pass on my complements to any staff involved. No doubt I will be in touch again soon, best wishes to all for 2020, John I.
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shaun of
colchester
07/01/2020
Three orders now received and I am very pleased with the description and quality of the goods, the cost, and speed of delivery. Thank you very much.
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Richard of
Hunstanton
07/01/2020
Early 20's Pullman coaches rec'd today - MR crest on the Dining Car - goes with the 1922 MR No.2 Loco I bought from you mid-last year. Another excellent purchase with first class service. Very happy. Thanks Kevin. Richard of Hunstanton
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Ollie of
Oxborough
07/01/2020
First Time customer. Items well wrapped & received very quickly. Thanks.
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Michael of
YEOVIL
06/01/2020
Very happy customer, great value for the money payed , Very well packed, great serviced. thank you one and all
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Richard of
Guildford
06/01/2020
Top notch service yet again!
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John of
FRINTON-ON-SEA
30/12/2019
Absolutely delighted with the efficient and quick service - the track I ordered arrived in a day! Many thanks
Jon Cooper
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Clive of
Eythorne
29/12/2019
Very happy with the personal service and the items purchased which were exactly as described. Am watching the website for future purchases. Excellent
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Dr Mike of
Solihull
27/12/2019
I would just like to say what a delight it is to find that there are still people like Kevin in this world, who care about their clients, are professional how they treat them, and are friendly and reliable.
Thank you for your excellent service and friendly manner.
A very Happy New Year to you and Dianne and all your staff.
With best regards
Dr Mike in Solihull.
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DAVID of
Abingdon
25/12/2019
Excellent service, easy transactions and communications The delivery company UBS delivered on time.
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Phil of
Swindon
23/12/2019
Another quick and efficient service. Thanks Kevin
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Richard of
Guildford
20/12/2019
First class service as always. A masterclass in proper packing and very speedy despatch of an excellent product.
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Karl of
Merzhausen
18/12/2019
Very fast shipping at fair costs Nice loco as described Very fair price Kind messages
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C of
Egremont
17/12/2019
Absolutely excellent service, couldn't ask for anything better
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Lawrence of
Andover
16/12/2019
Very good service as usual. The Ace loco was beautiful , runs well and I’m really pleased. I will always prefer to buy from you if I can.
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James of
Southport
13/12/2019
First class service as per usual.
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John of
Stocksfield
13/12/2019
My stove van was intended as a Christmas gift but it arrived in double quick time and so well packed - will contact you after Christmas if necessary!
Grant Robinson
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William of
Georgetown
12/12/2019
From Bill of Georgetown Indiana USA I live in the USA and have been buying trains from Kevin at The Station Masters Rooms for well over a decade. It has always been pleasant train purchase and have never been disappointed. He has many tinplate trains that are not readily available in our country. The packaging awesome! The shipping cost is very reasonable. And what really amazes me is I have received trains in 2 to 3 days! From Station Masters Rooms in the UK to me in the USA! So I recommend The Station Masters Rooms to any train collector in the United States of America (or any country) that you will be pleased with your purchase, it will not be damaged and you will receive prompt shipping at a very reasonable rate. Bill Hanks USA TCA number (Train collectors Association) 96-42883
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William of
Preston
11/12/2019
Excellent Service.
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Bob of
BATH
04/12/2019
Excellent service bob poulter
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Mark of
Hadleigh
02/12/2019
Fast efficient service from Kevin and his crew. Can't ask for anything more. Regards Mark.
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Derrick of
HUDDERSFIELD
28/11/2019
Purchased Helgan class 37 loco and as usual received the same excellent service as i have done from previous purchases. Well pleased with the item and the speedy delivery. Great team to deal with and no doubt will be dealing with them in the future. Thanking you Derrick
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Kym of
Stirling
26/11/2019
Great service. Goods packed very well and arrived safely in Australia. The Hornby 101 Tank Set particularly is complete with track connectors, spare coupler and invitation from Roland Hornby to join the 'Hornby Company' collectors club. Amazingly the guarantee is in the box as well, but I suspect that it is a bit out of date! This item is special as my brother and I had a later version of that set (I think that it dates from the 40s, whereas ours was 50s, without the LNER branding). I thoroughly recommend The Station Masters Rooms and the service from Kev.
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Timothy of
Filey
26/11/2019
Service from Kevin was exemplary, from placing the order to fast secure delivery, if you are looking for gauge o, buying from this firm is a must.
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Nicholas of
Stoke Newington
26/11/2019
As always, excellent, friendly and dedicated service. The most efficient specialist dealer in the model railway world. He always features a wonderful range of 0 and Gauge One items, old and new. Some indeed are amazing! They are realistically priced and well presented on the oneline portal. The Station Master is recommended without any reservation whatsoever.
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allan of
napier
24/11/2019
Great service as always, Havn't run the loco as yet however if it runs as good as the reviews it should be a great investment. Cheers Allan H
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Helmut of
Launceston
22/11/2019
The locomotive arrived this morning, in just 5 days, very well packed and in excellent condition. I am very happy with this purchase.
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Richard of
Guildford
22/11/2019
Excellent service as always from Kevin and his team. Many thanks!
Richard (Guildford)
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Alan of
Neston
20/11/2019
Hornby platform trolley and milk churns received today. Great items. Speedy service and securely packed. Very happy, thank you. Must also mention my last purchase in May when for some reason I could not leave feedback. French Hornby TNB loco in superb condition and a lovely runner. Thanks again.
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Vincent of
CAVAN
19/11/2019
Hi Kev, I'm very pleased with the Hornby loco. Very nice look. Goog packaging, item received perfect. Thanks. Vincent
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John of
Maidstone
19/11/2019
Thankyou again for the recent order you sent.As usual, your product quality,packaging,speed of deliveryand overall order handling of the ordering process could not be better
Many thanks John Talbot
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John of
Ipswich
18/11/2019
Excellent second hand loco which runs very well. Well packed and quickly sent.
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Helmut of
Frankfurt am Main
17/11/2019
As always, competitive prices, easy communication, high quality products and swift shipping.
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Alan of
Billericay
16/11/2019
Hi Kevin
Received the Fowler 0-6-0 and LMS 0-4-4 safe and sound. Both superb models and the LMS Fowler is particularly well detailed. Very pleased and looking forward to seeing the maroon MR 0-4-4 when it is released by ACE.
Alan
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Brian of
Auckland
13/11/2019
A lovely wagon, very well packaged and appearing in my letterbox in record time. Thank you! Very happy, as always Regards Brian in New Zealand
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Dr David of
Guildford
12/11/2019
Delighted with the prompt service and thrilled with the quality of the model "The Duke of Gloucester " 8P. The detail is very impressive and the finish superb and even when running in performed very well. I shall be watching your catalogue regularly for further products for my collection.
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Timothy of
Filey
12/11/2019
A brilliant firm to deal with, from courteous prompt service and express delivery, also very willing to help with any queries you may have. A must site to visit and buy from for anything O gauge.
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Jim of
Kelso
10/11/2019
The Bassett Lowke van received this morning, thank you. The service again was excellent and i will certainly be keeping you in mind for future requirements,however my wife has told me i have enough wagons and do not require or need to order any more. Anyway we will see what the future holds.
Regards, JIM OGDEN
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Robert of
Leicester
08/11/2019
The great Atlas track, and return for wonderful express, in return for a cheaper cost.
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Alwin of
Oldebroek
05/11/2019
Another perfect delivery and great item, many thanks!
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William of
Preston
04/11/2019
Excellent prompt service and delivery.
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Richard of
Rochdale
04/11/2019
Excellent service.
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Clive of
PARIS
02/11/2019
Everything was perfect, dear Kevin, and thank you for all. I will buy to you a lot of other Hornby items. I am a Franch writer (English father, French mother) of more than 100 books about trains , and some about toy trains, such as French Hornby. I am a friend of Allen Levy, Andries Grabowsky and the regretted Marcel Darphin. I have, too, several Aster Fulgurex locomotives and dream about buying an Aster Duchess to you. With my kindest regards, Clive
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John of
San Diego
02/11/2019
Hello Kevin, Thanks for the promptness with which you filled my order. My ACE Fowler locomotive arrived recently here in San Diego from the UK. I appreciate your careful packaging of this model, and that of all my other orders from you. Of the many model railways items I have received from you, not one has ever arrived in a damaged condition. Your meticulous packaging has assured that each shipment to me has arrived in perfect condition. Because of your excellent service, I have continued to purchase all my British and continental railways models from you. Thanks for the great variety of models you sell, and the fantastic service you provide. Best regards, John
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Feargus of
Glasgow
01/11/2019
Thanks for a great service I'm delighted with my recent purchase I'll be sure to visit The Station Masters Rooms website frequently Warm wishes Feargus
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Freeland of
Pacifica
01/11/2019
the process of ordering was straight forward and simple. The cars ordered arrived in a timely manner thanks Freeland
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Frank of
Wittmund
31/10/2019
Frank from Wittmund,Germany Another vintage clockwork locomotive from Hornby The item was despatched promptly and I received the item in Germany after three days. Perfect packaged.Perfect delivery with tracking control by RM international and GLS
Many thanks and "Cheers" Kevin
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Lee of
Morley
31/10/2019
Another fine locomotive from "ACE" BR Class 8P 4-6-2 Preserved "Duke of Gloucester". The item was despatched promptly and I received the item next day, wonderfully packaged.
Many Thanks Kevin and the Back Room Staff.
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James of
Southport
29/10/2019
First class! Excellent service. Very pleased with the order. Great website,dead simple to use. Received the order without any hassle. Fantastically well packaged too. Highly recommended. Will definitely do more business with you in the future.
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ANGEL of
ZARAGOZA
29/10/2019
Todo correcto. Excelente comunicación. Muy rápido envío. Seguiré visitando su tienda. Gracias. Ángel
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Dominic of
South Ockendon
28/10/2019
I have bought model locos from The Station Master's Rooms for many years and there's good reason. As with my latest purchase, the ACE Duke of Gloucester and ACE Bulleid 'Padstow', the items are always as described, consistently of the highest quality, always sent with the minimum of fuss and perfectly packed. There is no better source for O gauge and above!
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Brad of
Hobart
27/10/2019
Thankyou. All good.
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brian of
rugby
25/10/2019
Many Thanks again Kevin & team. Another excellent transaction. Brian (Rugby)
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Wol of
Schortens
23/10/2019
Very weel packed and loco in a phantastic condition. MANY TANKS !!
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Bill of
Blackwood
23/10/2019
Excellent service, goods arrived remarkably quickly, expertly packed and exactly as described. 5 star dealer.
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Allan of
Gloucester
22/10/2019
Great service and goods in excellent mint condition
Allan Gloucester
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Alistair of
Kettering
22/10/2019
Dear SMR,
I am looking through the items I ordered and I am very pleased with them. I should therefore like to offer favourable feedback to any other customers thinking of making a purchase.
Thanks very much. Signed, Alistair Kewish (Mr)
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Christopher of
Milton Keynes
21/10/2019
Item despatched promptly by a good carrier (Royal Mail) and received in good order - it was well packed.
So good service - as expected.
Thank you.
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Alwin of
Oldebroek
21/10/2019
Excellent items, excellent service, many thanks from The Netherlands!
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Fred of
Sheerness
21/10/2019
Excellent service polite and helpful member of staff(Kev) exceptionally prompt shipping delivered on time. The model is superb and runs very smoothly I could not have asked for a better loco. condition is everything and the condition was like new.
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Erik of
Utrecht
20/10/2019
As always fast and safe delivery of high qualityHornby O gauge attributes.
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Alex of
Lower Hutt
17/10/2019
Excellent Top Trade as always from The Station Masters Rooms . Highly recommends to all buyers . Thanks Kevin !!
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brian of
rugby
17/10/2019
Thanks Kevin & Team. Another excellent transaction. Many Thanks. Brian (Rugby)
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Alan of
Rhyl
16/10/2019
Superbly packed as always. Items even better than the photos. What more could one want.
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Timothy of
Filey
16/10/2019
Brilliant trader to buy from with quick delivery and excellent after sales service.
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George of
Wheelers Hill
15/10/2019
AS usual smooth as silk. I have bought a few trains over the years and the service is always excellent.
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Andrew of
Ely
15/10/2019
Good service, good items, prompt attention, vfry satisfied. Thanks!
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Noel of
POULTON-LE-FYLDE
14/10/2019
Dear Kevin I have been very pleased indeed with everything that I have purchased from yourself I look at your site on a daily basis and tend to go for bargains. It is also good that you accept payment by cheque. Looking forward to more purchases in future I particularly enjoy doing restoration work. Best wishes Noel
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Harry of
Hyde
13/10/2019
Excellent service as usual.
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Christopher of
BOLTON
11/10/2019
Yet again,both locos which I ordered from SMR last week,arrived promptly on the stated day. They were very securely wrapped in three layers of cardboard and cushioned by generous amounts of bubble wrap.The locos,both Duchesses,are in immaculate condition and run very smoothly with that gentle whispering sound which seems to be a characteristic of the larger Ace locos.My only problem lies in persuading my sister to allow me to construct a larger layout in what she persists in calling the guest bedroom.
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Neil of
Ayr
09/10/2019
Fast delivery and as described. Thank you.
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Allan of
Gloucester
08/10/2019
As usual a great service with product in excellent condition
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John of
Sydney
08/10/2019
Waiting for my delivery, but Ke has been great to deal with..
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BOLVY of
SAINT JUST D'AVRAY
05/10/2019
Package well received. Items are in very good conditions. All is perfect. Thanks
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Alexandre of
ISSOUDUN
04/10/2019
Merci encore à Kevin et son équipe ! Encore un achat pleinement satisfait, tant sur la qualité, les prix, la rapidité d’expedition et le sérieux pour l’emballage. Locomotives Hornby électriques et mécaniques en parfait état de fonctionnement, ainsi que le matériel roulant! Un des meilleurs endroits que je connaisse où acheter du Hornby . A bientôt...
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Roland of
Pielachberg
03/10/2019
As always nice items for a nice price and a very fast delivery and that already since many years! It is always a pleasure to do business with the stationmastersrooms Many greetings from Austria
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Alan of
Rhyl
02/10/2019
My recent purchase of an 0 gauge, black ,restored Bassett-Lowke Royal Scot 4-6-0 together with a Marklin 0 gauge North British Railway 4-4-2 was, as is usual with The Station Master's Rooms, a most professional event. The models arrived expertly packed. A little work on the Royal Scot and two magnificent model locos added to my collection. Whilst making up my mind re purchasing the locos Kevin was most helpful in replying to my queries with honest straightforward answers. Thank you SMR a very satisfied customer.
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Richard of
Pevensey
02/10/2019
Thanks Kev, for my two third class Ace southern C1 coaches which will become SJDR to match my Ace blue 4F. With a little bit of work they will be transformed. Ordered Sunday evening arrived Tuesday morning, great. Thanks Kev.
Very best regards
Rick
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Robert of
Wolviston
02/10/2019
Outstanding service as always from Kevin! Recently ordered and received the Ace Trains "Duke of Gloucester" and am absolutely delighted with it. Over the past year I purchased "Silver Jubilee" and a Class "9F" from Kevin and will continue to buy from him because you can count on his reliability. The attention paid to detail in terms of updates, promised delivery dates and packaging is second to none. Well done, Kevin and here is looking forward to my next acquisition from you.
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john of
Long Eaton
02/10/2019
Excellent service, very good comms, prompt delivery
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Timothy of
Filey
02/10/2019
Another purchase made from this highly respected company with courteous and prompt service with quick delivery, and very advantageous prices, I would recommend that anyone wanting to purchase gauge O railway locomotives and coaches to make this company your first call. A very satisfied customer.
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Andrew of
Whitley Bay
01/10/2019
Ace Trains, O gauge LMS Jubilee, Silver Jubilee 5552 in grey and silver -
Superb locomotive, great price, excellent service and prompt delivery. Will definitely use again.
Many thanks, Andy
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Philip of
Christchurch
01/10/2019
Two excellent vintage Hornby wagons received from Kevin and the team. Great condition, well packed and very quick delivery. As always first class service from TSMR and always a friendly voice, usually Kevins, on the end of the phone. No hesitation in thoroughly recommending TSMR for great condition models, excellent service and a wide selection of available models.
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Martin of
SALISBURY
01/10/2019
The items arrived as ordered, promptly, and well packed.
Excellent service, as ever.
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Kevin of
Milton Keynes
30/09/2019
Another nice toy train from that nice Mr Finch. If only the packaging wasn't so good, I could open the parcels quicker!
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FAO Philip of
MILTON KEYNES
30/09/2019
Always great service from TSMR. Great products well packaged.
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John of
Andover
27/09/2019
It is always a pleasure to do Business with Kevin and his team, they take great trouble to package the items with care which ensures that they arrive with you in as good a condition as they leave him, if anyone has concerns don't worry as Kev will advise and look after you all the way. He comes highly recommended.. Thank you Kevin, John.
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Nicholas of
Kunreuth
26/09/2019
Very well packed and delivered without delay. All as described.
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Jeremy of
Oxford
25/09/2019
many thanks for your help,it was much appreciated making the transaction easy, simple and smooth.once again thank you jeremy
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Katherine of
Hastings
25/09/2019
Very fast delivery of grey Black 5 loco. Really well packed. Excellent customer service from Kevin as always! Would highly recommend purchasing excellent condition locos from this first class seller.
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Michael of
Norwich
24/09/2019
Item arrived on time and in good order, condition was as expected. Would certainly use this company again.
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Richard of
Pevensey
21/09/2019
Well it arrived today at last, A Prussian blue S D J R No 59 Locomotive. I opened the box & there is was, what a beautiful sight. It has taken a while for whatever reason but it does look so good, really glad I ordered one. I will get it out of the box over the next few days & put my matching brake ends behind it. I hope that Ace can produce a couple of coaches to go with it, watch this space. The only thing that was a surprise was there were no cloths with this one, is that a new thing from now on ? Excellently parceled up & arrived in speedy time. Thanks Kev. Rick
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brian of
rugby
20/09/2019
Thanks again Kevin. Another EXCELLENT transaction. Many Thanks Brian (Rugby)
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Roger of
WIGSTON
19/09/2019
Thanks Once more Kevin and your team for the two Hornby items I purchased recently. Both arrived safely and very quickly, and incredibly well packaged. From a humble set of rails to an excellent o gauge vintage loco, both were as advertised and as always I was delighted with my purchases. Having had several other items from The Station Masters Rooms over the last few months ,all of which were of the highest quality ,I can thoroughly recommend Kevin for his very professional service .and will be using him again. Keep up the good work.
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Richard of
Luton
18/09/2019
Simple transaction with the items purchased at an acceptable price. Items despatched promptly and very securely. Thank you for for providing such an efficient service.
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David of
STAFFORD
18/09/2019
Excellent service. Top notch!
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Philip of
Bromham
17/09/2019
Delighted, exactly as described.
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Philip of
Bromham
17/09/2019
100% Happy
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Steve of
Blaxland
16/09/2019
thank you for my recent order on my latest ACE loco all arrived safe unbelievable service ordered monday arrived 5 days later from UK to Australia thank you very much i appreciated your help for my purchase Regards Steve St Clair
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Robert of
Leicester
16/09/2019
A great place to find all you want for all your engines and carraiges etc and etc. And a very supply of goods.
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Clive of
East Grinstead
16/09/2019
Another great buy from TSMR. Kevin's easy friendly banter & quick delivery make for an excellent all round service.
Cheers Kev. Regards, Clive.
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Michael of
buddina
15/09/2019
Hi Kevin,Atlas Signal Cabin arrived in perfect condition.Another exellent purchase from the Stationmasters Rooms.Cheers Michael.
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Allan of
Gloucester
11/09/2019
This is a well oiled supplier that delivers
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Clive of
East Grinstead
11/09/2019
Excellent service from Kevin and very quick delivery. 5 ? +
Much appreciated. Regards, Clive.
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Christopher of
BOLTON
11/09/2019
Kevin, I am more than happy to send you feedback on my latest purchases. Firstly,I was amazed at how quickly the delivery was made - less than 24hours from my placing the order to its delivery in Bolton.You really are very efficient in your rapid despatch of orders and very thorough in your packing process. The W.D. 2.10.0 now runs well - still on 0-12 volts but with a different controller.It makes a clanking noise when speeded up which amazingly echoes the sound once made by the full size engines when running at more than walking pace.Duke of Gloucester,like all the Ace Pacifics I have bought from you ,runs with satin smoothness on the lowest setting on my controller.The motion of the rotary camshaft is almost hypnotic. I haven't finished buying yet.Apart from the SE&C R 4-4-0 I hear that Ace intend to build a rebuilt Merchant Navy ....With my best wishes ,Chris.
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Mr Ken of
MANCHESTER
10/09/2019
Really pleased with my purchase. I saw the loco on the website and phoned in with a query regarding it. The response I received was unbiased and informative and convinced me that this would be a good addition to my collection.
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Peter of
Unley
10/09/2019
I do appreciate the prompt attention from Kevin to my requests and questions. All items were well packed and arrived in Australia safely. Your prices are reasonable (but not cheap) and the quality always measures-up or exceeds my expectations.
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Graeme of
Ballater
10/09/2019
Thanks Kevin. Delighted with my purchase, and the usual high level of service.
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brian of
rugby
09/09/2019
Hello Kevin & Team. Many Thanks for another EXCELLENT transaction. Good to deal with you again. Best Wishes. Brian (Rugby)
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Robert of
Preston
06/09/2019
Hi Kevin, The long wait has been worthwhile. Great model to add to my ACE TRAINS collection. Many thanks.
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patrick of
birmingham
05/09/2019
A friend recommended you,and after visitng your website i purchased a locomotive. The whole transaction was a pleasure,the item was very keenly priced compared to other sellers,i was kept informed of its progress throughout its speedy and safe delivery with a reputable carrier. I have no hesitation about recommending you. Many thanks. Best regards Patrick Craig
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Denis of
ORANGE
05/09/2019
Service toujours irréprochable (conformité des produits, envoi flash, emballage très sérieux). Et merci à Kevin pour sa disponibilité et ses précieux conseils. denis
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Derek of
Hastings
04/09/2019
Good value and a great service, always a pleasure doing business with TSMR. Cheers
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PETER of
CREWKERNE
04/09/2019
First class service.Quick turnaround,good prices,excellent communication.Well done all!.
Kindest regards Pete Champion.Crewkerne,Somerset.
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David of
Eastleigh
04/09/2019
Excellent service, good description of the product and fast mailing.
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richard of
tahmoor
02/09/2019
Fantastic service and reliable seller Highly recommended
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Christian of
Condécourt
02/09/2019
Good morning Full satisfaction for this purchase Kevin is super nice site to recommend without moderation Thank you again Chrtistian
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Richard of
Pevensey
02/09/2019
I was very pleased with my last order Hornby O gauge "Lattice footbridge" It arrived the next day which is always great with SMR. I needed this for a project I am doing. I am cutting & chopping two bridges to make one with a turned stairway to fit across two platforms & I am very pleased with the result so far. Will keep you posted.
Best regards
Rick
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Robin of
Cambridge
31/08/2019
Sat. 31st. Goods arrived this morning. No bad going as it is only some two and a half days since my initial contact. Brilliant ! Many thanks. Goods are fine and I will enjoy them being added to my collection of Lima items. Thanks again. Rob Blee.
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David of
STOURBRIDGE
30/08/2019
Another excellent purchase off Kevin and the gang at The Station Masters Rooms. Items as described, well packed and delivered on time . Thanks
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Austin of
Milton Keynes
30/08/2019
As always very fast delivery with full tracking ino`s. Product very well protected for dispatch. Austin
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nicholas of
poole
29/08/2019
Hello, Many thanks for all the items. Great pleasure purchasing the items. Great service.
many thanks
Nick
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Patrick of
Alnmouth
28/08/2019
5* transaction all round. Superb model. Excellent service. Total satisfaction.
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Geoff of
Carnforth
28/08/2019
Wow!!! The GWR Castle arrived this morning, and looks absolutely stunning. Perfect as described on an easy to follow website whilst browsing for items. Being new to gauge 1, I found your website through an internet search, and I'm glad I did. Communication and response have been excellent, and delivery quick and certainly well packaged. Brilliant shopping experience with you, and I'll be back.
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Michael of
LIVERPOOL
27/08/2019
I have purchased a total of 6 "0" Gauge locomotives over the last 18 months from The Station Masters Rooms, each one as described. I am very pleased with both the products and the service received from Kevin and his staff. Kevin is very knowledgeable and nothing is too much trouble. Highly recommended.
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Garry of
Mount Dandenong
25/08/2019
My "new" Hornby circuit breaker arrived in Australia in good time. Another lovely item from the Station Master!
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Lawrence of
Andover
23/08/2019
Brilliant service. Order arrived within 2 days and was very well packed. Many thanks.
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Richard of
Hunstanton
21/08/2019
Another (my fifth..) excellent Order from The Station Master - tankers - all first editions for the various liveries - and all in good shape. Thanks again Kevin. Richard, Hunstanton.
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Richard of
Honiton
21/08/2019
The order was delivered quickly and very well packed. Thank you very much.
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Roy of
Marbella
20/08/2019
hi it was great just what i wanted i have been looking for a long time for this item now savingup for my next purchase
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colin of
london
20/08/2019
All goods arrived in good time and were excellent. Kevin's and his colleagues' service is always reliable, and he himself always helpful. A pleasure doing business with the firm!
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brian of
rugby
19/08/2019
Hello Kevin & Team. Sorry you didn't get the feedback that I sent. Must have disappeared into cyberspace! Again an EXCELLENT transaction. Many thanks to all. Best wishes. Brian(Rugby)
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FAO Chris Littledale of
Brighton
17/08/2019
Our loco was despatched promptly, exactly as described.
Kevin is always a pleasure to deal with. A recommended train dealer.
Vic, Brighton Toy and model Museum
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Philip of
Christchurch
16/08/2019
Two wonderful Hornby wagons received from TSMR. So well wrapped and protected for their trip through the postal system. Very fast dispatch and delivery and excellent service as always from Kevin. Great value for money and the service from Kevin is impeccable and he is a great pleasure to do business with. Thoroughly recommended.
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Annette of
OTAGO
15/08/2019
Hi Kev and the team, once again thanks so much for another most enjoyable purchase with you - we are delighted with our Hornby early Green and Cream Pullman coaches and the Horton Series rolling stock, all in wonderful order as described. Grateful thanks for the meticulous packing of the parcel and the super-quick despatch and arrival. It's always delightful to see a parcel from you arriving at our siding in Tasmania! Best wishes to you all and will be looking forward to further acquisitions from The Station Master's Rooms!
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Richard of
Hunstanton
15/08/2019
Another excellent ( my 3rd) Order from The Station Masters Rooms - several early 20's Hornby wagons and a LMS No2 Loco. All accurately described in the text and by the several photos of each. Competitively priced and very carefully wrapped to ensure safe transit. Will be back again. Thanks Kevin. Richard, Ringstead, Norfolk.
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Steven of
Shenandoah
09/08/2019
A beautiful ACE model, great service as always...thanks...
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brian of
rugby
08/08/2019
Hello Kevin & Team. Many thanks for another well conducted transaction. Very pleased with the County of Bedford. Very well packed and on time. EXCELLENT service! Many Thanks. Brian (Rugby)
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Robert of
Martinez
07/08/2019
Hi Kev and company, My order from you arrived today in great condition and I'm very pleased. Always great doing business with you. Sincerely, Rob
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Brian of
Kenwick
04/08/2019
Why would I risk buying "O" gauge Hornby on eBay, when I get better quality, service and a better price from The Station Masters Rooms? Brian Muhling Western Australia
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Gary of
Wallacia
31/07/2019
Hi Kev,
Hornby o Gauge Side Tipping Wagon (code J35209) received today in excellent condition -well packaged and with very quick postage.
Happy to deal with you again.
Thanks......Gary
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Alfie of
Shoreham by Sea
30/07/2019
Yet another excellent purchase from The Station Master Rooms. Superb edition to my collection of ACE Trains, The latest purchase E19 Green Beauty Parade Contestant Loco. Absolute stunning. Thank you Kev.
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Tony of
Rowledge, Nr Farnham
30/07/2019
Morning Kevin Brilliant service as usual Regards Tony
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Robert of
Preston
30/07/2019
Yet again great service and a wonderful model to add to my collection. Looking forward to the next one. Many thanks.
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brian of
rugby
29/07/2019
Hello Kevin & Team. Yet another EXCELLENT transaction. The No.1 Special tank steamed in today ahead of time! It has been taken into shed for light repairs. Again Many Thanks! Best Wishes. Brian (Rugby)
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Jim of
Rednal
26/07/2019
A4 arrived safe and ran strait out of the box. The Bowande A4 running instructions are quite something in translation great fun .the regulator bit is wonderful.Thanks Jim
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Michael of
buddina
23/07/2019
Hi Kevin and Team,Thank you for another great order.Metropolitan Coach Set great.Many Thanks ,Michael.
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Nick of
Botesdale, Diss
23/07/2019
Thanks to Kevin and all at "The Station Masters Rooms" for my latest Hehr purchase. Perfect buying experience as always. Anybody considering buying from this Company should not hesitate, like so many things in life if you want the best go to the best!. Nick Norfolk.
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Bill of
Derby
23/07/2019
This is my 4th purchase from Kevin as I have confidence based on previous purchases, and again Kevin at The Station Masters Rooms has exceeded expectations with accurate description, good communication and fast safe dispatch, hope to continue purchasing.
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Richard of
Hunstanton
23/07/2019
Another two excellent purchases from Kev The Station Master Rooms. Two early 1920s locos well described in photographs and text - so all as expected on arrival. Good communication also. Items superbly wrapped. Very pleased and hope to be back. Richard - Norfolk
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Klaus of
Hennef
22/07/2019
Hello Kevin,
the A3 from ACE is in best condition. Your description was detailed and correct. UPS was a reliable delivery service for shipping to Germany.
Klaus
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Derrick of
HUDDERSFIELD
18/07/2019
I am well pleased with the item i received item this morning witch was well packaged, also pleased with the speedy delivery and the ease of the overall transaction required to obtain the item of ones choice' Many thanks to Kevin and his team and no doubt will be doing business with you in the future. Regards Derrick
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Bob of
Santa Fe
17/07/2019
The HR 66 arrived in good order. Very well packed. The locomotive was as advertised, I am most pleased.
Thanks
B. Hall Santa Fe
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John of
Maidstone
15/07/2019
I am absolutely delighted with the quality and price value of your products as well as your excellent, friendly, personal service. Your packaging and delivery has been exemplerary and in short, I would not hesitate to recommend your company to anybody.
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Alexandre of
ISSOUDUN
14/07/2019
Merci ! Extrêmement satisfait de ma deuxième commande. Livraison en France en 3-4 jours! Colis très soigné. Wagons et locomotive correspondant parfaitement à la description, on ne peut pas être déçu. Vivement le prochain arrivage pour pouvoir effectuer un troisième achat !
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Noel of
POULTON-LE-FYLDE
11/07/2019
Receive my coaches safely and am very pleased with them . I find restoring models very satisfying. Heres to some more in the future Best wishes Noel
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William of
Broadstairs
10/07/2019
Excellent service. Loco is in better original condition than expected. Thanks again for personal attention Kevin
Regards Bill
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David of
HALESOWEN
09/07/2019
Friendly staff, great choice & very good prices, also next day delivery, highly recommend, I will definitely shop here again.
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Angus Spence of
Mahone Bay
09/07/2019
Hi Kevin..thanks for packing A4 Sir Nigel Gresley so well. I was worried having to go all the way to Nova Scotia something might go awry. Not to worry ,item arrived this date in excellent shape . So pleased to receive same at a very fair price. The first locomotive I received as seven year old was the Hornby Dublo version, garter blue Which I still have 65 years later and runs perfectly. With the Darstaed “0” version I feel I have gone full circle. Thanks to you and the staff. Five stars all round. Angus
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John of
Wincanton
09/07/2019
4F and coaches arrived super fast today, Great service and very good price. 4F is a superb little loco with plenty of power and well worth the wait. Again, well done Kevin and the team.
John
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Klaus of
Hennef
09/07/2019
Hello Kevin,
the wagons are in perfect condition. The delivery was as fast as possible. UPS is a perfect partner.
A perfect trade!
Klaus
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Nick of
Botesdale, Diss
03/07/2019
Once again, perfect buying experience, item as described, fast delivery and as every time packed with extreme care. Big thank you to Kevin and all at The Station Masters Rooms, the best in the business. Nick Norfolk
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John of
New Eltham
03/07/2019
Hi Kevin A very quick next day delivery and the 3 X LNER N2's just as described, what else can I say except always check The SM's rooms before buying from anyone else if you do you could regret it. I suppose at this point I should explain that I have no affiliation with the shop, staff or Kevin who I am told is a very nice gentleman but whom I have never met.
John Cockburn
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colin of
london
02/07/2019
As always, Kevin saw that everything was securely and thoroughly wrapped. The goods arrived on time, and are as described. And as always, I'm completely delighted!
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brian of
rugby
02/07/2019
Again Many Thanks Kevin & Team. Another EXCELLENT transaction. Best Wishes Brian (Rugby)
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Peter of
Hereford
01/07/2019
Running out of good things to say! Wonderful service as always,and the unique opportunity to buy rare items. Many thanks again to all at The Station masters Rooms.
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Alan of
Rhyl
27/06/2019
The ACE LMS Jubilee Newfoundland in Air Force blue livery arrived safely yesterday. As usual the Station Master's packing was superb and the packet came on the day it was expected. I have been purchasing items from you for some years now and I have yet to have an item that did not live up to expectations. Many thanks for your excellent and helpful service. I am now testing the model which is happily running round my two feet three inches circuit. A Splendid model indeed.
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Katherine of
Hastings
25/06/2019
Excellent service as usual! Pannier Tank Engine arrived safely in beautiful condition. Very fast delivery! Always a pleasure to deal with Kevin. ?? ??
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Donald of
Baschurch
21/06/2019
Hi Kevin Model arrived safe and well, exactly as described and well packed, once again superb service from a first class dealer. Many thanks Regards Don
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stephen of
matamata
18/06/2019
ARRIVED YESTERDAY.EXTREMELY WELL PACKED BOTH TRAIN & PARALLEL R POINT STRAIGHT THROUGH TO ME.THANKS .. THE TRAIN WOW EXTREMELLY NICE AS IF MADE YESTERDAY. NOUGHTING OUT OF PLACE ,MINT SOUTHERN 1759 L1 BOXED TENDER THE SAME BOXED AS WELL .THIS IS WHY THEY ARE IN EXCELLENT CONDITION NO MARKS PAINT WORK EXCELLENT
OTHER PARALLEL CROSS OVER 3 RAIL IN GENERAL CONDITION READY TO RUN THANK YOU.
BUY FROM THE BEST & THIS IS WHAT YOU GET HIGHLY RECOMMENDED ++++++++++++++++++++++ THANK YOU KEVIN FINCH REGARDS STEPHEN MATAMATA NEW ZEALAND
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Michael of
YEOVIL
18/06/2019
Thank you all for a great service again, will come back again to buy some more great trains. Well packed, fast delivery, on time.
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Stuart of
Canterbury
18/06/2019
Thanks Kevin, parcel arrived as described on time as well wrapped as ever!
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brian of
rugby
18/06/2019
Thanks Kevin & Team. Another excellent transaction. Excellent item, well packaged & on time. Sorry for the delay in sending feedback. Best Wishes. Brian.(Rugby)
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Richard of
Pevensey
14/06/2019
Hi Kev, parcel arrived today well packed as usual, brilliant fast service.
Thanks again Rick
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David of
Yeovil
14/06/2019
great service.
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Phil of
Swindon
14/06/2019
Another good experience buying from Station Masters. Thanks Kevin.
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Simon of
Wyberba
11/06/2019
The carriage arrived today, well packed and very fast shipping. Another very pleasant purchase, couldn't be happier! Your online system works very well indeed! Many thanks!!
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Peter of
Hereford
10/06/2019
Excellent service, as always. Parcels always arrive safely packed and very quickly. Have no hesitation in recommending Kevin and all at The Station Masters Rooms.
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Russell of
SANDBACH
05/06/2019
Hi Kevin, Loco arrived safely and i am highly delighted as always. be in touch soon. Kind regards. Russell.
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Roy of
Toronto
03/06/2019
Exceptional vintage collectables and service, outstanding packing + shipping, Thanks.
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Mark of
Bridport
03/06/2019
Excellent service, many thanks Best regards Mark
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Roger of
WIGSTON
01/06/2019
Hii Kevin, Having just received the latest item from you,the Hornby O gauge goods van.May i take this opportunity,once more to thank you and all the staff for a brilliant service,not only was the item exactly as described but packed very well indeed,and at a good price. Having purchased several other items recently,all of which arrived very quickly and safely i can say i'm delighted with the professionalism of all at The Station Masters Rooms. Very many thanks,and keep up the excellent work.
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Simon of
Wyberba
01/06/2019
Hi Kev, I just wanted to let you know that the Maldon Track points that I bought from you recently arrived safe and sound, and I'm completely happy! Thank you for the excellent packing and thorough, accurate description of the items.
Many thanks,
Simon (Australia)
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Michael of
YEOVIL
30/05/2019
Very well done from packing too delivery always a great person to deal with, wagons in siding now A great big thank you from Michael.
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Eric of
Oldham
29/05/2019
Just collected package from UPS pickup point. As always the item was exactly as described and very well packed. Hats off to your packers Kev !. I am delighted with the Hornby station building and look forward to my next purchase from you. Eric.
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Robert of
Prestwick
28/05/2019
Thank you for your prompt dispatch of my item, fingers crossed it arrives safely. Now l ve found your web site, l will certainly be keeping my eye on it, as l am after a Heljan class 20 in Green with Disc head codes (HJ 2000 l believe)
Once again many thanks
Happy customer
Bob Crawford Ayrshire
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Donald of
Baschurch
25/05/2019
Once again, exemplary service from The Station Masters Rooms. Parcel arrived safely, on time, well packed, exactly as described. Very many thanks Kev, Highly recommended! Regards Don
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Derrick of
HUDDERSFIELD
24/05/2019
Received my 1 gauge Royal Scot loco and my 0 gauge Western class 52 loco which arrived exactly on time as always. The items were well packed and i am well pleased with both locos. Thank you Kevin and all your team, hope to do business with you in the future. Keep up the excellent service you provide to your customers. Regards Derrick Huddersfield Yorkshire
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John of
Wincanton
22/05/2019
Pug, wagons various and spares arrived dead on time and in great condition - super little loco, thanks again Kevin and The Team.
John
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Frances of
Marlborough
21/05/2019
Brought 2 stations and am very pleased with them both. Great communication quick posting will buy again I'm sure. Thank you Frances
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Nick of
Botesdale, Diss
16/05/2019
Excellent service as always, many thanks to all at The Station Masters Rooms. Nick, Norfolk.
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Alexandre of
ISSOUDUN
14/05/2019
Envoi rapide, très soigné. Très satisfait de mon premier achat. Boutique à recommander à 100%.
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Stuart of
Canterbury
14/05/2019
Many Thanks again Kevin &team wagons arrived safe and ready to roll,great and fast service. Stuart at Canterbury.
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John of
Sydney
14/05/2019
There’s always something of interest whenever Kev & the crew list New Arrivals - but this last list was a total blockbuster! The usual accurate descriptions and considerate packaging are important to me down here in Australia. The latest purchases arrived in just 7 days, which must be some sort of time record. Prompt communications complete the exemplary service. Thank you!
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stephen of
matamata
13/05/2019
SUPERFAST DELIVERY TO NZ GREAT WESTERN NUMBER 1 SPECIAL LOCO WOW. REALLY NICE,AS NEW READY TO DO ANOTHER 100YEARS RUNNING MINT,20V CONNECTOR NOT USED, L N W R VINTAGE WAGON IN SAME CONDITION AS TRAIN, 2 NO 1 TIMBER WAGONS IN THE SAME AS NOT USED GOING BY THE WHEELS,L M S BRAKE WAGON THE SAME UPPS POSTAGE SUPER FAST,A WEEK FROM ORDERING WOW TO NZ THE BEST SERVICE,WELL PACKED,SUPER FAST DELIVERY UPPS BUY O GAUGE AT ITS BEST '' THE STATION MASTERS ROOMS '' THIS IS THE PLACE TO GO CHEERS
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brian of
rugby
13/05/2019
Hi Kevin & Team. Many thanks for another excellent transaction. Bramham Moor steamed in safely this afternoon. Many Thanks. Brian(Rugby)
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Lance of
Huddersfield
13/05/2019
The snow plough has arrived safely. Excellent item. Am very pleased. Many thanks. Lance
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Jeff of
Ellesmere port
10/05/2019
My first order with TSMR arrived quickly, well packaged beautiful wagons. So impressed just ordered some coaches, thanks guys.
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Nick of
Botesdale, Diss
08/05/2019
Package containing several items arrived quickly, perfectly packed once again, all as described. It would be impossible to fault this company in anyway, brilliant. Thanks to Kevin and all at The Station Masters Rooms, simply the best!. Nick Norfolk.
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Peter of
Hereford
08/05/2019
As always great service from Kevin. Never thought I'd get hold of these items, thanks so much!
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stephen of
matamata
07/05/2019
ARRIVED AFTER TRAVELLING AROUND NZ JUST WHAT I NEED ,I NEED 7 MORE OF THESE. SIGNED FOR IS THE BEST POSTAGE FROM ENGLAND TO NEW ZEALAND AS FOR THE SELLER ,THERE IS PLENTY OF ITEMS TO BUY AT A GOOD RATE TO EACH BUYER
BUY FROM THE BEST & THIS IS WHAT YOU GET SATISFACTION CHEERS
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Lucien of
UCKANGE
03/05/2019
all is perfect as soon. LW
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Eric of
Peakhurst NSW
30/04/2019
Very pleased, item received in good order and fast service. Thank you!
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Dennis of
Long Beach
29/04/2019
Another excellent transaction and beautiful loco. Thanks Kevin.
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Robert of
Mr Tamworth
29/04/2019
Items arrived safely many thanks.
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Phil of
Swindon
26/04/2019
As usual item well packed, as described and received within a couple of days. Thanks Kevin, Phil
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Geoffrey of
Trap
10/04/2019
No need to ask Kevin,excellent service from your team.
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Chris of
Kidderminster
10/04/2019
Excellent Paya item received. Usual superb service from Kevin - good price, fast delivery and extremely well packed. Top Marks !!
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Nick of
Botesdale, Diss
09/04/2019
As always, fantastic service from Kevin and all at The Station Masters Rooms. Latest items arrived perfectly packed and exactly as described. I buy from all over the world and without question this company stands head and shoulders above everyone else, many thanks. Nick Norfolk.
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Peter of
Mold
28/03/2019
Received, thanks.
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John of
Wincanton
27/03/2019
Hi Kev and the Team,
My two sets of ACE PO coal wagons arrived safe and sound, very well packed as usual. The wagons are great models with a superior, lightly embossed finish - a credit to all involved in this project, highly recommended.
John
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Richard of
Ammanford
23/03/2019
Cannot say enough about Kevin and The Station Masters Rooms - become addicted to Ace Trains after seeing one at my local club and the service, communication and help from these guys is second to none. Second train due to arrive next week and third reserved plus started the collection of associated coaches. Recommend these guys to everyone and you will not be disappointed.
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allan of
napier
22/03/2019
Package has been received as usual from the Stationmaster prompt and proffessional alwsys enjoy dealing with the statiomaster
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Michael of
Pewsey
21/03/2019
Hi Kevin. Parcel arrived lunch time today, all okay. The signal cabin looks smashing, my good buddies will be pleased with there anniversary present. Thank you very much to you, for a excellent service. All, the best, cheers, Michael Sexton (Max)
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John of
Bridge of Allan
20/03/2019
That's the third item purchased over the past few months, each of which was as described and very well packed. Communication and payment procedures are first class and I recommend TSMR to all O Gauge collectors out there.
J.C. Stirling, Scotland.
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Malcolm of
Sprowston
16/03/2019
Excellent products--exemplary service--highly recommended
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Donald of
Mudgee
14/03/2019
Dear Kevin, Thank you for the opportunity to purchase rare and old items. All orders have been promptly handled to the antipodes. Don COttee Mudgee NSW Australia
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John of
Wincanton
12/03/2019
Hi Kevin and Team,
Loco arrived today in excellent condition and very well packed. Great 24 hr service, many thanks once again. Here's to the next time.
John
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Christopher of
Ferndown
03/03/2019
I collected the Aster Br52 from Mike at Chuffed2Bits this afternoon after he had tuned and tested it. He's obviously very thorough so it provides real confidence that he tests all your live steam locos before they go to your customers.
The loco was exactly as described, never steamed and in excellent condition.
Very pleased, I'll be back !
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Stuart of
Canterbury
28/02/2019
Parcel arrived promptly as described well wrapped many Thanks Kevin &team!
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chris of
northampton
28/02/2019
hello very nice- many thanks - Chris
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Dr Mike of
Solihull
27/02/2019
Hi Kev, thanks again for your prompt, accurate, and efficient service.
Brilliantly wrapped, and just as described.
Many thanks
Mike
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George Brian of
Newport
25/02/2019
Excellent, swift and efficient service. The system works well.
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Roy of
Toronto
23/02/2019
Just received vintage Bassett Lowke locomotive in amazing condition. Very pleased, I will be back. Thanks.
Toronto, Canada.
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Michael of
Newark
23/02/2019
Wagon arrived on time and in excellent condition. Very pleased with it and with your service as usual. Many thanks
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Chris of
Chatham
21/02/2019
Kevin, I enjoyed my vIsit and chat with you. The loco was as discribed. Great price. Great condition. I would have no problem in doing business with you again in the future.
Kindest regards
Chris Porter Chatham, Kent.
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Andrew of
Leatherhead
16/02/2019
Kevin, A very pleasant vIsit and chat with you. I would have no hesitation in doing business with you again. All the best, Andrew Stewart
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Derrick of
HUDDERSFIELD
13/02/2019
Hello Kevin Just received my 9F loco and i am well pleased as i have been with other locos i have bought from you in the past. I thank you for the excellent service you provide, the speedy delivery and the ease of purchase of these items. Hope to do business with you again sometime. Regards Derrick
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Michael of
Brockenhurst
12/02/2019
Excellent, very prompt service. All the items arrived very well packed and exactly as described
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Donald of
Baschurch
31/01/2019
Impeccable service once again, model arrived safely, many thanks, highly recommended. Regards Don.
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James of
EDINBURGH
30/01/2019
Hello,
Many thanks for first class items and first class packaging and delivery. Regards, Jim Goodall
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Robert of
Ipswich
24/01/2019
Hi Kevin just to say the Amtrack loco has just arrived well packed and on time and boy it has some power in it has a very different future and look coming to it thanks very much .
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Dennis of
Long Beach
24/01/2019
Hi Kevin, Darstaed Caly 2-6-2 loco arrived, beautiful engine! Your packing was excellent.I look forward to doing business with you in the future. Thank You, Dennis
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Arlin of
Mansfield
23/01/2019
Service is always top shelf. Packages generally arrive in Texas within 4 days. Quality of used trains is amazing. They all look new.
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Derrick of
HUDDERSFIELD
11/01/2019
Hi Kevin Just received my Royal Scot loco, beautiful model and i am well pleased with it. Item was well packed and the speedy delivery was brilliant as was the service you provide in supplying these items. Hope to do business with you in the future so for now thank you very much. Regards Derrick
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John of
Wincanton
11/01/2019
Hi Kevin and the Team
Loco and coaches received in perfect condition to day - extremely well packed as usual. The loco ran beautifully on my garden line this morning (in the winter sunshine) - special thanks to Di for remembering where the key was - I should have gone to Specsavers!
Here's to the next time.
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Robert of
Levin
10/01/2019
Great arrived in good condition great addition to coection
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Armand of
RECKANGE-MESS
09/01/2019
Another top item from the number one seller in Great Britain. Thank you Kevin. All the best for 2019 Armand from Luxembourg
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Björn of
Falkenberg
07/01/2019
Excellent service and fast delivery. A pleasure doing business with you. Many thanks!
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Graham of
Horsham
06/01/2019
Dear Kevin,
Many thanks for the Ace Stanier 3 Cylinder loco. It is a fantastic model and I'm very pleased with it. Great service from you as always.
Graham
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John of
East Huntspill
04/01/2019
Really great communication. Great item thank you. Speedy service.
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Robert of
Ipswich
03/01/2019
Thanks for quick delivery of that track mate I didn't order that until late on Wednesday and it turned up at 09.45 this morning Thursday couldn't wish for better service thanks Kevin
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Nick of
Botesdale, Diss
03/01/2019
Once again superb service from the Station Masters Rooms, Hehr Locomotive arrived quickly, very well packed and exactly as described. Perfect transaction, thanks Kevin and your team. Nick from Norfolk.
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Tony of
West Looe
03/01/2019
Happy New Year Kev. My A3 arrived today in mint condition as described, another great loco from you to add to my growing collection. All the best Tony
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Arlin of
Mansfield
02/01/2019
Great service. Price and availability of ACE and Darstaed trains is better than suppliers here in the States. Last time I ordered (ACE 4-6-0 new) it arrived in Texas in 2 days.
Regards
Hugh Fort Worth, Texas USA
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Paul of
Hemel Hempstead
22/12/2018
Many thanks for the prompt delivery of the two Exley LMS Suburban coaches which arrived safely. As ever, the service and packing were both excellent.
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Richard A of
Steyning
18/12/2018
Excellent. Thank you. Superb service. These coaches are destined for the re-furbished Steyning Line Railway exhibit at Steyning Museum where I am Hon. Curator of Exhibitions. We are hoping to have the re-furbished exhibit completed by April. We last met, Kevin, at the Tappers Club meeting at Brighton Toy Museum (where I use to be the manager and am still a volunteer) last April. Have a good festive season. Andrew Woodfield.
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Roger of
WIGSTON
16/12/2018
This is the first time I have used The Station Masters Rooms and I'm absolutely delighted by not only the product I purchased,which was accurately described with clear multi angle images,, but the very professional service provided. Kevin was most helpful and efficient and I received my item well packed very quickly indeed considering the Christmas post. I will be using Kevin in the future to add further items to my collection,and can thoroughly recommend The Station Masters Rooms . Excellent work,very many thanks
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Nick of
Botesdale, Diss
12/12/2018
Thanks Kevin, fast delivery, as described, excellent.
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Stuart of
Canterbury
10/12/2018
Many Thanks again Kevin & team! Now I have the loco ready to haul "The Christmas Express "with Santa's helpers .Merry Christmas!
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Mary of
Wood Green
08/12/2018
Every time we deal with your company we get absolutely excellent service. All items that arrive are exactly as advertised on your website.
Well done
Mary.
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Björn of
Falkenberg
06/12/2018
Super fast delivery and very well packaged. Many thanks!
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Nick of
Botesdale, Diss
04/12/2018
Once again fantastic experience using "The Station Masters Rooms", Kevin finds and sells an incredible range of products, always accurately described, packed and delivered extremely quickly, superb professional service. Many thanks, Nick Norfolk
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Stuart of
Canterbury
03/12/2018
Parcel arrived well packed as described lovely condition,many Thanks again Kevin & team!
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Paul of
London
03/12/2018
Thank you for sending a gauge one open wagon. but I will order any gauge wagons I like.
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Paul of
Hemel Hempstead
02/12/2018
Thank you for the latest delivery from The Station Master’s Rooms. The quality of my ACE Stanier 2-6-4T is excellent and the packaging was up to your usual standard. I look forward to doing more business with you in the future.
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Philip of
Christchurch
30/11/2018
Wonderful vintage Hornby station in excellent condition. Great service as always from Kevin at SMR. Helpful friendly service with goods extremely well packed and delivered immediately. Thoroughly recommended. A pleasure to do business with.
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Harry of
Forfar
30/11/2018
First class promp ervice from Kevin.
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Eric of
Oldham
29/11/2018
I am running out of superlatives to describe the service i allways receive from Kev and the team. Bassett Lowke j39 exactly as described. Thank you once again Kev.
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Michael of
Newark
29/11/2018
Hi Kev. Just to confirm the Hornby loco arrived earlier than expected and I am delighted with it. It is just as your website described, if anything it is better! Thanks for your very helpful advice and prompt service. Been a pleasure to do business with you. Mike
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Christian of
Rugby
28/11/2018
Excellent service, a pleasure to do business with. Buy with confidence.
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Robert of
Bath
27/11/2018
Thanks Kevin. Model received safe & sound & very much appreciate you sorting my initial confusion! As ever, great service, Best wishes. Rob.
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Dr Mike of
Solihull
27/11/2018
Thanks Kevin.
Brilliant as always. Super fast service.
Top man!
And there aren't many of those around.
Gratefully yours
Mike
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ERIC of
ROYTON
24/11/2018
LMS van received today. Excellent service as usual. Thank you Kev and team.
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MARTIN of
GREATER MANCHESTER
21/11/2018
Thank you so much for fulfilling my order so very quickly.Absolutely brilliant service again,many thanks indeed!
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Robert of
Levin
20/11/2018
Hi Kev and team Thanks for prompt dispatch and safe arrival of the coach.
Your description was 'spot on' Pleased with it. it has cleaned up nicely and is a nice addition to the collection. Regards Bob Smyth
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Tim of
Welshpool
16/11/2018
Super fast delivery in under 24hrs, well packed as always. Thank you
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Armand of
RECKANGE-MESS
14/11/2018
Another fast delivery by the Station Masters Rooms. Thank you Kevin the item is really beautiful. Armand
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Alan of
Redruth
13/11/2018
I'm well pleased with my first purchase from Station Masters Rooms The item is exactly as described and possibly even better. Delivery was very swift. It was a pleasure to deal with you Kevin, Thanks Very Much.
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Klaus of
Hennef
10/11/2018
I have bought two ACE Locomotives. Both are in perfect technical condition and look like new!
The shipping was very quick and reliable.
I recommend The Station Masters Rooms for adding your Tin Plate Model Railroad collection. I be very satisfied.
Klaus Hennef, Germany
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Annette of
OTAGO
08/11/2018
Very many thanks for another wonderful purchase of a Hornby locomotive from Kevin and the team at The Station Masters Rooms! The polite and friendly, reliable and tremendously efficient service from The Station Masters Rooms is absolutely unsurpassed and the trouble taken to have all aspects of the purchase smooth-running is incredible, I would thoroughly recommend purchasing from The Station Masters Rooms - don't hesitate! Good luck Kevin with your new premises - best wishes from Down Under! Annette.
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Nick of
Botesdale, Diss
07/11/2018
Brilliant Service as always, thanks Kevin. 5 Star.
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Armand of
RECKANGE-MESS
07/11/2018
Hello Kevin, thank you for that fast delivery. I know who is the best and fastest seller in the U.K. ... It´s YOU !!! Kind regards Armand
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Andrew of
GOLSPIE
06/11/2018
This was the first time that I had used the Stationmasters Rooms and the service was excellent. The loco that I ordered arrived on time and was extremely well packed. A very good and friendly service. I would certainly use the Stationmasters Rooms again and would recommend them to others.
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Derrick of
HUDDERSFIELD
06/11/2018
To whom it may concern Thank you very much for the model of the brush Falcon which i have just received. The model is in first class condition as so were other model,s which i have purchased from you in the past. Needless to say i am well pleased with the item and also the way it was very well packed and also the speedy delivery. I hope to be doing business with you in the future, so once again thank you very much.
Regards D Hewitt
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DAVID of
Tetney
05/11/2018
Hi Kev. Black 5 arrived as arranged - a super model and well packaged as usual. You certainly operate a brilliant service that is second to none! Well done to all the team.
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Robert of
Preston
05/11/2018
Great price and quick delivery. Model very well package and arrived safely. Looking forward to dealing with "The Station Masters Rooms" in the future. Thanks
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John of
Wincanton
03/11/2018
Hi Kevin and the SMR team.
Wagons arrived in Somerset on time, very well packed and in !st class condition as usual. Great price, Kevin, many thanks.
Cheers
John
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Andreas of
Sevelen
02/11/2018
all ok ,very easy and quickly Transaction
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Nick of
Botesdale, Diss
01/11/2018
Excellent service once again from Kevin at the Station Masters Rooms. Very professional and sympathetic to all requirements, superb stock selection. 5 STAR.
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Stuart of
Canterbury
31/10/2018
Received coaches today as described,very well packed as usual,no scary moments unpacking (considering its Halloween!)well done again Kevin and team!
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Annette of
OTAGO
29/10/2018
Thank you for sending our latest order, it was a perfect transaction, as always, the parcel was beautifully packed for its journey out to Tasmania, Australia and all arrived in perfect condition. We are always delighted to purchase from The Station Masters Rooms, as we know the items are wonderfully presented and are exactly as described, plus every care is taken with the packing and sending of the parcels. Many thanks to Kev and staff, it is always a pleasure to purchase from you! With best wishes, Annette.
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Torsten of
Am Stern
20/10/2018
The Leeds Coach is save arrived in Germany, thanks again for the prompt service. Greetings, Torsten
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brian of
Silloth, Wigton
19/10/2018
Brilliant, first class service, item as described.
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Larrie of
Gloucester
19/10/2018
Excellent service, well packed very quick delivery and in better condition than I expected.
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Mark of
Purley
18/10/2018
All good here, usual fast, efficient, friendly service. Thank you.
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Brian of
Auckland
18/10/2018
The loco arrived promptly and was well packaged. It's exactly as pictured and I'm very happy. Thank you Kev. Best wishes, Brian
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John of
Wincanton
15/10/2018
Dear Kevin and team,
New ACE Black 5 arrived today as promised - safe and sound. Extremely well packed as usual and on time.
As for the loco - stunning!
John
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Dr Mike of
Solihull
14/10/2018
This is a very well organised and fair service with personal attention and complete care.
Attention to detail is part of their service, and a rare thing these days.
Well organised, fast service and an enormous range of products.
Thank you Kevin, and enjoy your new extended premises.
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Chris of
Kidderminster
10/10/2018
Another excellent Purchase from Top Man Kevin . A Bassett Lowke electric loco - fast delivery, very well packed and bargain priced.
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Stephen of
Hull
06/10/2018
Good selection of O gauge tinplate at realistic prices and prompt service with good communication. Always check SMR before bidding on Ebay. Thanks again Steve Manners
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Stuart of
Canterbury
05/10/2018
Loco arrived today as predicted very well packed as described is a joy to behold! Many Thanks Kev and team look forward to the next!
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Peter of
Hereford
05/10/2018
Items arrived today, very well packed as always and perfectly described. Good luck in your new premises!
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John of
Wincanton
03/10/2018
Hi Kevin,
Excellent service as usual. Wagon and coach arrived today and both are in "as new" condition. Many thanks.
John
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Roger of
Stony Stratford
03/10/2018
Excellent service - fast and superb packing - very pleased with the items.
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Alan of
Neston
03/10/2018
Great communication and great items well packed. Extremely quick service-especially in view of your recent move! Very happy-many thanks Kevin.
Kind Regards,
Alan
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Brenda of
Alton
03/10/2018
Exceptionally good service as usual. Speedy and well wrapped.
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Paulo of
Porto Alegre
30/09/2018
I just arrived from my trip to visit my daughter UK where I collected the material bought from you. I am very happy with that purchase. Thank you very much. I will be buying additional items soon.
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GAUCHET of
COURBEVOIE
26/09/2018
Delivery is made . Everything is fine . Thank you very much .
JC GAUCHET
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Brian of
Fendalton
25/09/2018
Great service as always , l look forward to buying again in the near future.
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Paul of
Hemel Hempstead
05/09/2018
Thank you for the prompt delivery of my ACE loco and coaches. They were very well packed and arrived in perfect condition. I look forward to doing more business with you in the future.
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Peter of
Nieuwerkerk ad IJssel
01/09/2018
With a pre-order for an ACE product, nobody can tell how long it will take. But TSM took the order, and after a long, long wait my loco arrived safe and sound. And well worth the wait! A lovely loco. Thanks TSM!
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Christopher of
Milton Keynes
24/08/2018
Thank you for the good service. Goods were as described, in good condition, well packed and delivered promptly.
A happy customer.
Regards Chris H
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Peter of
Steiermark
22/08/2018
Now "Freshwater" W8 got a new home and I can remeber my last summer holidays, riding the Isle of Wight the Steam Railway. A perfect model made by ETS. A perfect service by Station Masters. And finally a happy owner.
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MARTIN of
GREATER MANCHESTER
22/08/2018
Many thanks for completing my order so quickly and efficiently.Exemplary first class service.
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MARTIN of
GREATER MANCHESTER
13/08/2018
Many thanks for a first class transaction in every respect.Absolutely delighted with my purchase and I will be a customer again soon no doubt!
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Chris of
Kidderminster
11/08/2018
Another excellent item from Ace Trains delivered quickly and well packed by Kevin. Top Marks !! Always a pleasure to buy from the Stationmaster.
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Mike of
Leeds
25/07/2018
Darstaed coach safely received. The usual excellent service! The website is so easy to navigate and a wealth of detail and photographs of the products. The quality and value is most noticeable. Thanks Kev.
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Michael of
YEOVIL
20/07/2018
Yet again great service and very well packed.Thanks you very much.
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Fred of
Driehuis
20/07/2018
Thank you Kevin, Very fast delivery! From March 2019 this will not be possible anymore, I fear. Regards Fred
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Mike of
Leeds
18/07/2018
Another superb product (O gauge locomotive) purchased from from Kevin, with the usual efficient and friendly service, well packaged and speedy delivery. Highly recommended. Many thanks. Kind regards, Mike.
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Brian of
Bolton
17/07/2018
45690 Leander safely arrived. Thank you for your excellent service once again. Great personal service as ever which I really appreciate. Kindest Regards Brian
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Goetz of
Wiesbaden
09/07/2018
Loco delivered quickly and safely - thank you very much!
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John of
Sydney
02/07/2018
Very happy with the immaculate service. Packed like a baby and in perfect condition, the beautiful loco arrived exactly on time after travelling half way around the world. Thank you Kev, it's been a pleasure to be your customer, I'll recommend you to anyone who wants the best.
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Tom of
WARRINGTON
02/07/2018
Excellent service and very pleased with the ‘Duchess’. Thanks Kevin.
Tom, Warrington.
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Fred of
Driehuis
27/06/2018
Hi Kev, ACE CR 0-4-4 arrived today. Looking and running good. Thanks! Fred
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DAVID of
Tetney
27/06/2018
Hi Kev, Caley tank loco arrived safely. Usual brilliant service - thanks once again.
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Mark of
Kenmore Hills
25/06/2018
I did not think that the service could get any better but yet again Kevin has excelled...Thank you
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Brian of
Auckland
20/06/2018
The van arrived in record time, well packed and exactly as pictured. I'm very happy - many thanks!
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Keith of
CRAFERS WEST
15/06/2018
The H&M Duette was purchased from Australia and delivered to Suffolk. I won't get to test it until I travel to the UK in late July. It arrived safely but I can't comment in its condition etc until then. Thank you for your interest. I will contact you after I have operated it. Kind regards,
Keith
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Andy of
LONDON
15/06/2018
Very courteous service, item was supplied within the promised timescale and was as described. Will use again!
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Philip of
Christchurch
11/06/2018
Excellent quality loco as always from the Station Masters Rooms. Kevin's description and photos of the goods on offer are always informative and accurate and the goods are without exception extremely well packaged and dispatched immediately the order is received. No hesitation in recommending Kevin and The Station Masters Rooms, a pleasure to do business with them. Service and quality goods like these is difficult to come by these days.
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colin of
london
06/06/2018
Goods arrived as predicted and as described. As ever, very satisfied with the service. Equally with the goods themselves, which were in the characteristically thorough wrapping - entirely post-proof.
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Mark of
Kenmore Hills
29/05/2018
Outstanding Service - Five stars
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ERIC of
ROYTON
26/05/2018
Total satisfaction with the loco as usual. Thanks once again to Kev and the team.
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Walter of
Ettenheim
23/05/2018
Very fast and reliable shippment to Germany. Highly recommended!!
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Richard of
Pevensey
22/05/2018
Thanks Kev for last few parcels, all arrived safely & well packed as usual. Always a pleasure to deal with you.
Very best regards Rick
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DAVID of
Tetney
16/05/2018
Hi Kev, Coaches arrived safely and on time (platform 2B)! Thanks once again for a brilliant service from you and your team.
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James of
EDINBURGH
16/05/2018
Latest order arrived well packed with items as described on the web pages.
Thanks again. Jim Goodall
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Michael of
Rochester
15/05/2018
All delivered safely well packaged many thanks for such good service
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Richard of
Kingsport
09/05/2018
Hey Kev,
The older Railway freight wagons were great. As always you all are helpful and fast. Thanks for your great service!
Regards, Dick
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Geoff of
PRESTON
08/05/2018
My magnificent and well packaged ACE Jubilee arrived in good order on the morning of the date arranged. Great service from Station Masters Rooms!
Regards,
Geoff
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Mark of
Hadleigh
08/05/2018
Very pleased with product. Great service and quick delivery.
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Ameli of
KARLSRUHE
03/05/2018
Another well-packed and well running tin plate beauty. Thank you, Kevin. Best wishes Helmut KOSZUSZECK, Geneva, Switzerland
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Takeshi of
Odawara-shi
02/05/2018
Hi Kevin
Items arrived well packed and quickly. Thank you
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Nick of
Botesdale, Diss
01/05/2018
As before, item arrived very quickly, very well packed and exactly as described. Communication excellent as always, a big thank you to all at Station Masters Rooms. Service second to none, 5 star.
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James of
EDINBURGH
30/04/2018
Items arrived well packed and as described as usual.
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ERIC of
ROYTON
26/04/2018
Hornby controller received safe and sound. Excellent service as usual. Many thanks to Kev and team.
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Lee of
Morley
26/04/2018
"ACE WARSHIP PURCASE"
My latest purchase from the Station Masters Rooms is the ACE Warship, another wonderful item from ACE, RTM Models. The locomotive is very powerful, and the sound is realistic, even using the engine outdoors the sound is quite easy to be heard.
Again the transaction went very smoothly asper usual where Kevin is involved, in waiting for more ACE releases, which will certainly be ordered from Kevin.
Once again many thanks Kevin.
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Jim of
Margate
25/04/2018
Hi Kev, Yes I am very pleased with the condition of my items, the keen prices, the very prompt delivery and your packing is the best. Many Thanks for a very good service and will not hesitate to recommend you to others. Cheers Jim Hunt.
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Robert of
Ipswich
24/04/2018
Thanks Kevin palethorpes vans have arrived this morning excellent condition
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Lee of
Morley
18/04/2018
Many thanks Kevin,
Purchased a pre owned Britannia about a month ago, first time I've had the chance to run it today, the weather is good so can get onto the garden railway. The locomotive runs very well and the paint condition is as new, just like all the information as given in the sales text and extensive photographs. Now waiting for the black 5 delivery.
once again many thanks,
Lee
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Maloclm of
BUDLEIGH SALTERTON
17/04/2018
E5 arrived safe and sound and running well
Kind Regards
Malcolm
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Christopher of
High Bentham
10/04/2018
Great items,very well packed and very quick delivery.Highly recommended.
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Michael of
Bodmin
09/04/2018
I have recently received another 2 loco's of many I have purchased from Kevin and again am very pleased with the deal , so we'll packed, very quick on delivery and always as discribed What more can you ask for, thanks Kevin and your team.
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Christopher of
Yoevil
07/04/2018
First class service. I have ordered many times from the Station Master and I have always been very pleased.
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ERIC of
ROYTON
06/04/2018
Eleven orders placed with The Station Master to date. Total satisfaction received with each order. Look forward to many future orders as my layout and collection grows.
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David of
Ditchingham
06/04/2018
Hi Kevin Just received my buffets all good and fast delivery as usual Many thanks David
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John of
Ipswich
05/04/2018
Perfect item at competitive price well packed and quickly sent.
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Harry of
39 Prospect Close
04/04/2018
Very good service thank you
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Harry of
39 Prospect Close
02/04/2018
Very goods service thank you
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Colin of
Southampton
02/04/2018
Kevin,
What can I say. Great service, good back up, patient to the customers needs, extremely good packaging with the best delivery service. Any issues I have had and I can only think of one which was a manufacturing fault was sorted. No hassle, just great customer service.
Best wishes, Colin Reed
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Stephen of
Meadowbrook
02/04/2018
My third loco from here and its very good indeed and runs very well. Once again Kev was very helpful and made it an enjoyable experience, nearly as enjoyable as seeing this beautiful loco running on the track. Thanks again Kev.
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Graham of
Pontefract
02/04/2018
Thank you for the rails and loco, they arrived very quickly and are just what I wanted. Graham
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Paul of
Lo-Reninge
29/03/2018
Kevin,
everything ok
thank you
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Ronald of
Grafty Green
28/03/2018
Package with well protected Spam Can arrived as arranged today.
Excellent service, Thank you.
Ron Galton
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colin of
douglas
28/03/2018
Always great to deal with Kev and his team this book is a must for anyone interested in the back catalogue of Ace trains great price for such a well put together book.
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John of
Warminster
28/03/2018
Hullo Kevin , Just a smaller item this time but given immediate attention and packed carefully . All in order as usual , excellent service . Best Wishes John I .
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Kevin of
Swindon
27/03/2018
Couple of recently chase from Kev, a Metrovick which is excellent, I collect these and although it was part of broken set it is a delightful addition to my stock.
Second purchase was the new Ace Compendium, I bought two, one for me and one for my brother.
As always great service from Kev.
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John of
Lanchester
27/03/2018
Fantastic service as usual. Many thanks, Kevin.
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Brian of
Fendalton
26/03/2018
As always 1st class service. the Hopper was well packed and arrived in good order. The gauge one hopper is a rare item , I thought it was well priced so I'm very happy Boy Thanks Kev
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Reinholz of
Trier
26/03/2018
Thank you very much. Very fast -- and a wonderful compendium. Thomas
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Annette of
OTAGO
26/03/2018
As always, one of life's wonderful pleasures purchasing a fabulous item relating to model railways from The Station Master's Rooms. Items are always so perfectly presented and described on the website, which is always so easy to navigate around. Thanks again to Kevin for his friendly communications, fabulous selection of trains and accessories to pick from and for the efficient packing and sending of the items once you have made your purchase. Best wishes!
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Cristian of
Ramsey
26/03/2018
I received the ETS-WJV wagons and ACE catalog. They arrived carefully and safely packed and extremely fast. I placed the order on Saturday March 10 and received the package, in New Jersey USA, on Tuesday March 13 !!! Last but not least, The Station Masters were extremely responsive and co-operant. Many thanks to Kevin & team.
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John of
Tamworth
25/03/2018
Excellent speedy transaction, a pleasure todo business.
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Edward of
Lexington Park
25/03/2018
Kevin, Your packing and taping of all my shipments have been "Top Notch". UPS has indicated to all deliverers to this location to ring the doorbell and if the door is open, to announce themselves. The make an offer was completely understandable and very fair. Thank You for the The ACE Trains Compendium 1995-2018. Fantastic book. I can say that every transaction I ever had with you was truly professional and personal. I hope that my recent purchases from you help you financially due to the discount you had no choice to do on the Darstaed product because anything that stays longer in inventor is not good for your business. Truly Your, Edward & Jeanne Cognazzo European Vintage Model Trains
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DAVID of
Tetney
24/03/2018
Hi Kev, My largest parcel to date arrived safely - well wrapped, consisting of locos, signals,level crossing and buffer stops. It took me ages just to unwrap them all ! All items were as good as ever, a mixture of pre-owned and new. Thankyou once again to you and your team for your excellent service. Al the best with your expanding business - much deserved.
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Stephen of
Meadowbrook
23/03/2018
First time purchases from The Station Masters Rooms and i am very happy with the Loco's, arriving safely on the other side of the planet. Kev has been very helpful indeed to make the whole process easy. Thanks for the enjoyment of running the Loco's on the track, Steve.
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Chris of
Kidderminster
23/03/2018
An excellent Along Classic Lines L & Y Pug loco safely received. Keenly priced with superb packing and fast delivery. Kevin's service is first rate and it is always a pleasure to buy items from him.
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Stuart of
Canterbury
22/03/2018
Fast service, items as described packed & wrapped with care and attention to detail to prevent damage in transit.Items always as pictured in photos and never disappoints.Many Thanks again to Kevin and team.*****
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Keith of
Hove
21/03/2018
Great trains, excellent, well informed helpful information, superb courteous service. Thank you Kevin.
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colin of
london
20/03/2018
Goods arrived on time and were as described. Very pleased, and will be back for more!
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Mr Tom of
Barnstaple
19/03/2018
Excellent service as always, everything was well wrapped and arrived in good condition. Thanks very much.
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ERIC of
ROYTON
19/03/2018
Once again excellent service. Very pleased with both items. The platform crane is superb and the LMS LNER shipping containers considering their possible age ( 80 yrs ? ) are little gems. The two together look great on my platform. Thanks to all concerned.
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Alan of
Edinburgh
19/03/2018
Very pleased with my latest purchase and as always well packed and promptly delivered in pristine condition. Kevin, a big thank you to you and your team for such exceptional service. I am looking forward to my next acquisition.
Alan, Edinburgh
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Robert of
Preston
18/03/2018
Great service with quick response to both requests and delivery
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Julian F of
Abingdon
17/03/2018
Very easy purchase and delivery. Very happy with the new loco.
Thanks Kevin
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DAVID of
Abingdon
12/03/2018
Excellent item and service
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Rein of
Hoensbroek
12/03/2018
Parcel arrived very soon in excellent order. Loco was as described and expected.
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Graham of
Horsham
11/03/2018
Hi Kevin,
Many thanks for posting the LMS coaches, they arrived safely,well packed and I am very pleased with them.
Great to do business with you again and excellent service as always.
Best Regards
Graham
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Richard of
Guildford
10/03/2018
Superfast service and excellent packing as always from Kevin and the team.
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John of
Caringbah
07/03/2018
Hi Thanks for my recent delivery of the Hornby Flying Scotsman and the Ace trains water tower. Im very happy with them thanks, and cheers for the quick delivery to Sydney and nicely packaged items regards John
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Robert of
Farham
07/03/2018
First class friendly service and advice. Speedy deliveries.
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Paul of
Scunthorpe
06/03/2018
First class service, well packaged prompt delivery. Thank you.
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Neil of
Ayr
05/03/2018
Very good service with reasonable prices. Thank you.
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Graham of
Adelaide
04/03/2018
The loco ("Yorkshire") and its tender are precisely as advertised, and in fine running order. Kevin packed them with superb efficiency, so that they withstood the freight to South Australia with flying colours and arrived in perfect condition. Moreover, the post-arrangements (RM) were very expeditious, and the parcel arrived within a week. Kevin was ready to answer all queries clearly and swiftly. The whole transaction was efficient and pleasant.
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Jim of
Rednal
02/03/2018
Very pleased Very friendly.Fast delivery the loco ran strait out of the box.
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Robert of
Mr Tamworth
01/03/2018
Excellent service again,thank you.
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Mike of
Wollaton
27/02/2018
Very pleased with my purchase ,this is my 3rd Engine looking at buying my 4th great to do business with regards Mike
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Geoffrey of
Trap
26/02/2018
Once again,your normal excellent service Kevin.Thanks very much.Geoff Freeman
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Les of
Haslemere
25/02/2018
Great - thanks
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Stuart of
Canterbury
24/02/2018
Thanks Kevin, for the tender! Now my Lord Nelson cannot sit down as he has a tender behind! Prompt service well wrapped as usual,very happy. Stuart.
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ERIC of
ROYTON
24/02/2018
Excellent service as allways. Very pleased with the little tunnel. My thanks to all concerned. Eric,
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Chris of
Kidderminster
23/02/2018
Excellent Gauge 1 item received - usual first rate transaction - good price, superbly packed and fast delivery. As Arnold famously said " I'll be back " !!!
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Martin of
Teddington
23/02/2018
Outstanding service and quality and value for money as ever, thanks Kevin.
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Noel of
Shrewsbury
23/02/2018
Excellent Service, and excellent advise and help when I phoned for some advise.
Thanks Kev
Great Website
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Jorge of
Valencia
22/02/2018
All ok thanks
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John of
Wincanton
22/02/2018
Another 1st class all round service - items exactly as described, arrived within 24hrs of despatch, expertly packed and overall, TSMR is a joy to do business with.
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David of
London
21/02/2018
No problems - very fast delivery.
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Richard of
Eastleigh
21/02/2018
First rate service. This has been my first foray into Hornby O Gauge and I am delighted with the modestly priced, but nonetheless near perfect, BR black loco tender which was well packed and arrived quickly. I can happily recommend Kevin for your O Gauge requirements.
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DAVID of
Tetney
20/02/2018
Hi Kev, Coaches arrived safe & sound - thankyou. - excellent service as usual.
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Howard of
Andover
20/02/2018
The little Marklin Hopper Wagons were in lovely condition, and extremely reasonably priced. They arrived, beautifully packed, in next to no time. Thank you.
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James of
Ipswich
19/02/2018
Good quality items as usual, exactly as described. Delivery was very fast and all goods securely wrapped, highly recommended!
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Robert of
Mr Tamworth
16/02/2018
Loco arrived quickly and safely, excellent service many thanks.
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Joe of
Gatley
15/02/2018
Hi Kevin,
I was really pleased with my recent purchase of the Gauge 0 handbuilt 'Schools' Class loco and tender ' STOWE'.
Also the Hornby LMS black No. 1 Special loco and tender.
Best regards, Joe
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ERIC of
ROYTON
15/02/2018
Once again superb service from TSM team and UPS. Item ordered Monday, delivered Thursday morning. Signal gantry is excellent and really sets off my layout. Many thanks . Eric.
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colin of
london
15/02/2018
Goods arrived as advertised and were as described. I was entirely happy with the service.
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Barry of
Tollington
14/02/2018
An excellent source for O Gauge steam engines, I am very pleased with the Ace Trains Flying Scotsman in its original livery. It arrived promptly and the service was very good.
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stephen of
matamata
13/02/2018
4 x double curved track in excellent condition,well packed ,heaps of tape around parcel
======================================================================= 2 control system electric 3 rail crossover points in really good condition very clean & oiled neat as above well packed in one big parcel ,many thanks kevin regards stephen New zealand
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DAVID of
Tetney
13/02/2018
Hi Kev, My locos arrived safely and well packaged . Thankyou very much once again for your brilliant service with superb products.
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Richard of
Muddiford
13/02/2018
Kevin's items are always excellent, very well packaged and with rapid delivery. A highly reputable specialist. Thank you again Kevin Regards Richard
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Kevin of
Micheldever
12/02/2018
totally Brilliant as usual
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Toby of
Floriana FLN
12/02/2018
Perfectly described, and perfect service, as usual.
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Chris of
Pelaw Main
10/02/2018
Items arrived in excellent shape, as usual, from TSMR.
Very professional trader!
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Ron of
WEST BROMWICH
08/02/2018
Excellent to deal with , will negotiate on certain models. Well recommended.
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Michael of
Wellingborough
08/02/2018
Good Service thank you
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Christopher of
Yoevil
08/02/2018
As usual, it arrived quickly and well packed, in the condition as described. You can buy with confidence from The Station Masters Rooms.
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Mark of
Leicester
08/02/2018
Expertly packaged and delivered quickly by tracked UPS - a very impressive service by the TSM team. The product photos ensure that you get to see exactly the condition of the item before you order which is very important.
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Chris of
Kidderminster
07/02/2018
Another first rate Buying Experience with Kevin. The Gauge 1 item is in near mint condition despite being 98 years old, was extremely well packed with a fast delivery. A perfect Transaction as always.
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Nick of
Wadebridge
07/02/2018
Very pleased with the service Kev provided. Prompt (does he ever sleep?) courteous and helpful. Very pleased with the 9F, and the speed of delivery. I'll be back for more!
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Lee of
Morley
06/02/2018
Many thanks Kevin for yet another splendid transaction, the locomotive, by Ace was well packaged and had a very speedy delivery asper usual.
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Gary of
Bournemouth
06/02/2018
Very pleased with the new Ace Warship and to the usual high standards and standard of service.
Only small criticism would be the lack of details in the instructions regarding the removal of the pick ups for 2 rail running which seemed to entail a bit more work than previous models.
Otherwise keep up the good work and look forward to more as they arrive.
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Gerard of
Kinnegad
06/02/2018
Very pleased with my order. +++ for speedy delivery and service.
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Mark of
Hadleigh
06/02/2018
Very pleased with my Ace Jubilee LMS Loco. Great customer service and ordering and delivery a breeze.
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David of
Otley
05/02/2018
I ordered a set of coaches from TSMR. They arrived swiftly, safely, well packed and are every bit as good as they looked in the advert. I have used this company several times and it is a pleasure doing business with them. Thank you very much. David
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Stuart of
Canterbury
05/02/2018
Recently received another well wrapped parcel,item as described many Thanks again to your team Kevin!
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Michael of
Wellingborough
05/02/2018
Very good service many Thanks
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Graeme of
Coromandel
03/02/2018
Hello Kevin,
Just to let you know that both engine and tender arrived and are running well on my O Gauge layout.
Thank you for the smooth purchase process and the great job that was done with the packaging (very important in my view as the items had a long way to travel!).
The tracking system also worked well.
Overall you have a very satisfied customer who would have no hesitation in purchasing from you again.
My thanks to and your Team.
Kindest regards,
Graeme.
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ERIC of
ROYTON
01/02/2018
Items received very well packed especially the unboxed signal post. Thank you once again Kev for your usual excellent service.
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James of
EDINBURGH
01/02/2018
Item arrived today well packed and delivered safely and securely. Many thanks Jim Goodall
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John of
Wincanton
01/02/2018
Excellent personal service as usual, loco and wagons in superb condition, fast dispatch and very well packed. I now have a wonderful selection of 'biscuits' to dip in my tea whilst I further peruse the SMR site!
John of Wincanton
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Chris of
Kidderminster
01/02/2018
Another excellent and smooth Transaction. Bassett Lowke live steam loco was keenly priced, superbly packed and delivered quickly. Performs very well despite it's age. Looking forward to my next acquisition from Top Man Kevin.
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Derrick of
HUDDERSFIELD
01/02/2018
Well pleased with the model i received, it makes a great addition to my display cabinet. I was also very pleased with the speedy delivery of the model and the excellent ease of the transaction from the people at the Station Masters Rooms. I certainly hope to do business with you again. Once again many thanks for service provided.
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Chris of
Pelaw Main
31/01/2018
Item arrived in excellent shape - "Windward Islands".
Very fast international delivery.
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michael of
Como
31/01/2018
Excellent friendly service. Good value on price. Item well packed and delivered securely and safely. It was also reassuring to know that Kevin took a real interest in the delivery after there had been some delay which in no way was his fault. Five star service all round.
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David of
Macclesfield
31/01/2018
Excellent item and service
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Peter of
Moncontour
29/01/2018
ACE City of Edinburgh and Silver Jubilee arrived today, plus other bits all in perfect condition as always. The locos are really excellent and wonderful additions to my collection. Many thanks indeed.
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Gerard of
Kinnegad
29/01/2018
Service & delivery of railway goods excellent and well packaged. Great variety of stock to choose from look forward to future dealings. Highly recommend.
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Martin of
Aberdeen
26/01/2018
Loco arrived safe, thank you. A very nice example.
Martin
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James of
EDINBURGH
26/01/2018
Many thanks again for prompt dispatch of my order.
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Donald of
Baschurch
26/01/2018
Hi Kevin Once again, phenomenal prompt service from a first class dealer! Many thanks, very highly recommended Best wishes Don
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Gerard of
Kinnegad
26/01/2018
Once again goods delivered well packaged and delighted with my purchase. Great service, highly recommend.
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David of
Otley
25/01/2018
I've just opened the coach set which arrived today from you. They are in perfect condition-well packed- and look just great sitting on the track. Many thanks for yet another good trade with you. Dave
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Tony of
West Looe
25/01/2018
Hi Kev Feels like Xmas all over again Jubilee and Warship both arrived yesterday. Really pleased with both locos the Jubilee looks grand in LMS Maroon and the Warship is really big and powerful and the sound is an added bonus. Many thanks Tony
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David of
Macclesfield
25/01/2018
Excellent item and service
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Ron of
Edinburgh
24/01/2018
Hi Kevin, Thank you for another first class transaction........great loco! Regards, Ron.
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Annette of
OTAGO
24/01/2018
As always, it is an absolute pleasure to purchase from "The Station Masters Rooms". Items were in A1 immaculate condition and I am extremely pleased with them both. Parcels arrived very quickly indeed and items were beautifully and securely packed. Looking forward to buying again very soon! Most highly recommended to all, the range is fabulous and the descriptions for each item are exact. Thank you very much!
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richard of
tahmoor
23/01/2018
Amazing service and communication. Many thanks from Australia. We have ordered a number of items from here and can not find fault with any aspect of the transactions.
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Graham of
Pontefract
23/01/2018
Highly delighted, thank you.
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ERIC of
ROYTON
23/01/2018
Dear Kevin. No problems with my latest order. As a new customer i am highly impressed with your excellent and speedy service. All my items have been delivered within three or four days of ordering including sending you my cheque. The quality of all my items have been excellent given their age and were exactly as described and I look forward to future purchases Regards . Eric.
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David of
Loughton
23/01/2018
i am happy with my Exley passenger coach and have enjoyed repairing it. It would be interesting to learn what repairs are required before purchase, if this were possible. It would also be helpful to have access to the renovation unit, so for example we could learn what paint is the closest match to the brown and cream of GWR coaches. I will,of course continue to examine your website
David
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Alasdair of
Havelock North
22/01/2018
excellant communication and packaging. points in very good condition.
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Hugh of
Condorrat
22/01/2018
H\ Kevin My order was up to the usual good standard you will always get from Kevin and his staff ,thanks again
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John of
Sheffield
22/01/2018
I really appreciate the good followup after placing my order, with status reports and package tracking. My purchase arrived safe and sound and very well packed. A very good service.
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Robert of
NR Torpoint
20/01/2018
Another great purchase from the station master ! Wonderful friendly service and Superb website . Well done Kevin !
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Dave of
Trinity Fields
19/01/2018
Hi Kevin. Loco,s arrived well packed and as described. A 5 star service from a 5 star guy. Many thanks, Dave.
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DAVID of
Tetney
19/01/2018
Hi Kev, All my rolling stock arrived as arranged. Brilliant service as usual - I was over 30 minutes unwrapping it all ! Very good items - thanks once again.
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Derrick of
HUDDERSFIELD
19/01/2018
Received item and i am well pleased.The item was very well packed and also the speedy delivery was excellent.I certainly hope to do business with you again
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John of
Stocksfield
19/01/2018
Excellent service as usual -the coach is as new and completes the set perfectly. Grant Robinson
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Derek of
WHITSTABLE
19/01/2018
SERVICE very good item strived sooner then expected.thank you impressed
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Joe of
Gatley
18/01/2018
Hi Kevin,
Very pleased with the loco which arrived safely,
Regards, Joe
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Nick of
Bromsgrove
18/01/2018
Fantastic service as always Kevin. Great loco exactly as described. Well packed and arrived quickly. Many thanks Nick
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Alan of
Billericay
18/01/2018
Hi Kevin
Left feedback on the 6th January and pleased with the maroon LMS Royal Scot. It needs a 36 inch radius track and have obtained some Merkur track which seems OK. Regards
Alan
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Robert of
Leicester
18/01/2018
Brilliant service and prices as always
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David of
Macclesfield
18/01/2018
Excellent. Very helpful with advice to a novice collector. Great service
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Gerard of
Kinnegad
18/01/2018
Fantastic customer care. Items delivered very efficiently and well packaged. Highly recommend to other model railway collectors.beautiful locos very pleased.
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Richard of
Laurencekirk
18/01/2018
The Great Central Atlantic is all you said it would be, Kevin, and I'm delighted with it as my father would have been had he lived. However I'm still waiting for the ACE Trains coupling missing from one of the LNER coaches! Ever, Richard
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Martin of
Teddington
18/01/2018
Outstanding and friendly service from Kevin. Have now used this company five times and cannot fault them on quality of goods, packaging and efficiency, with a quick turnaround even at their busiest time.
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Jorge of
Valencia
17/01/2018
All ok, many thanks Best regards
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David of
Stapleford Tawney
17/01/2018
Fast and efficient service.
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Darren of
BURNLEY
17/01/2018
Great service a pleasure to do business with
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Stuart of
Canterbury
16/01/2018
Latest parcel arrived safely as described well wrapped as usual and as photos depict. Many Thanks again to your team Kevin!
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Simon of
Chipstead
16/01/2018
The Stationmasters Rooms offer a friendly and efficient service. The products are well described and the high quality photographs enable buyers to see what they are buying. I also like the ability to make an offer for an item. All in all, a pleasure to deal with,
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Michael of
Sheffield
16/01/2018
Great service and item very well pack ,and a quick delivery
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Geoffrey of
Trap
16/01/2018
Dear Kevin,the purchase of the 100+ year old station with appropriate wear and age related damage was facilitated by the trust you have engendered in me over numerous past purchases. Your willingness and availability to discuss items prior to purchase allied to the excellent multi-image web site gives great confidence to buy! Some sympathetic restoration that has in no way detracted from the items period charm leaves me pleased with the purchase.TSM Rooms is a friendly professional organisation that has helped me add another desirable item to my collection.Thank you Kevin.
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Brian of
Auckland
16/01/2018
Very happy with my purchase, and thanks for such careful packaging. Cheers!
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Brian of
Bolton
16/01/2018
Delighted with my new recent acquisitions and with the excellent service I received at a particularly busy time. Many thanks for all your help and I look forward to speaking with you in 2018. Kindest Regards to Kevin and his hardworking team. Brian
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Charles of
St Ives
16/01/2018
Hi,Idid send a note to say that I had received the Locomotive and that I am delighted with it's condition Thank you for your help and courtesy kindest wishes. Charles.
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Donald of
Baschurch
16/01/2018
Hi Kevin The item arrived safe and well, once again superb service, many thanks. very highly recommended. Regards Don
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bob of
Milton Keynes
16/01/2018
Excellent service as usual. Items are always well described and despatch prompt. Always a pleasure to deal with Kevin and the team. Many thanks
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Peter of
Farnham
16/01/2018
A quick and efficient service.
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Martin of
Woodbridge
16/01/2018
Very nice model and excellent service. Thank you!
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John of
SWANSEA
15/01/2018
once again ,great service,good communication from Station Masters rooms, and if he has what I want, I will be back in contact. thank you.
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Ron of
Toronto
12/01/2018
Item arrived today,well packed & SMR a pleasure to deal with, thanks Ron.
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ERIC of
ROYTON
10/01/2018
Delighted with the carriages. Superb service!. Items ordered Monday arrived Wednesday. Thank you Kevin. Regards. Eric.
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DAVID of
Tetney
09/01/2018
Hi Kev, My items arrived as arranged, well packed & excellent items. Once again, thanks for a brilliant service.
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John of
East Molesey
08/01/2018
First class and friendly service. Items are exactly as described and arrive well packed.
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Martin of
Aberdeen
08/01/2018
Thank you, Kevin.
Coaches arrived safe today. Really nice models.
Happy new year to you.
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John of
Stocksfield
08/01/2018
Parcel arrived 12.20 Monday excellent service! coach is immaculate and was so well packed - many thanks
Grant Robinson
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Stuart of
Canterbury
06/01/2018
Many thanks again for your care in wrapping and prompt posting of another parcel gratefully received!
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Chris of
Kidderminster
06/01/2018
Despite the pressures of the many parcels despatched as a result of the Mega Christmas New Listings, Kevin still managed a fast delivery of my ordered early Hornby Brake Rails. As always the service is impressive - good price, fast and superbly packed. Long may you reign, King Kev !!
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Mike of
Leeds
06/01/2018
Thanks to Kevin for dealing with my inquiry over the Christmas period and out of hours attention, immediately agreeing a mutual price, very very impressive. Excellent service and value, having bought Ace Trains O gauge A3 Blink Bonny, which was thoroughly well packaged with speedy free delivery by courier service. The loco is even better "in the flesh" than I thought. Highly recommended. Very comprehensive website with plenty of photographs and descriptions. No need to look elsewhere. Kind regards, Mike.
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Tony of
West Looe
05/01/2018
Hi Kev Received my Duchess today awesome loco many thanks. Regards Tony
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Andrew of
Leicester
05/01/2018
Another great transaction from the Station Master. It is always a pleasure to deal with a such professional company. Items always arrive well packaged and are as described.
A great website with lots of photographic detail of each item so that you know what you are getting.
A joy to deal with and long may it continue.
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David of
Macclesfield
05/01/2018
Very pleased. Excellent price service and locomotive.
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William of
READING
05/01/2018
Hello Kevin
Thank you for the ordered items which arrived safely today. I am very pleased with my purchase and the service I have received.
Thank you.
William
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michael of
stubbington
05/01/2018
Excellent items and the usual great service thanks
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Alan of
Neston
04/01/2018
My two items arrived safely today. Very well packed and even better than expected. Great service. Very happy. Will no doubt be ordering again. Many thanks.
Alan
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Brian of
Bolton
04/01/2018
The 2 Ace Horton vans that I purchased recently arrived safely today. They are in excellent condition and again I received superb service at a particularly busy time. Many thanks for your help and for your consistently excellent service. May I wish you and all your team a Happy and Healthy 2018. Regards Brian
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John of
Newcastle Upon Tyne
04/01/2018
The two wagons arrived safely today, well-packed and as described. A most unusual addition to my collection and a nice present for the New Year. Excellent Service from a Recommended Seller Thank you.
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FAO John of
Gravesend
04/01/2018
Both items received safely, very securely packed against damage and well protected.Extremly pleased with my purchases ,they were accurately described and of excellent quality ,also very good value.Am recommending to everyone (Rly enthusiast,s that is ). Will not hesitate to deal with them again. John Denbury.G1 & 16 mm Ass. etc. By hi
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Julian F of
Abingdon
04/01/2018
Kevin,
Just to let you know I have now unwrapped the Hornby Princess Elizabeth that I collected from you at the recent SAS auction. I am very pleased with the locomotive which is as described and runs beautifully.
Julian
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DAVID of
Tetney
03/01/2018
Thanks for my latest purchase. Your system worked like clockwork - arrived on the due date, very well packed and a great model. - brilliant.m
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John of
Warkworth
02/01/2018
a great service with excellent communication and very obliging. I look forward to seeing my train. Thanks John
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John of
SWANSEA
02/01/2018
Thank-you for the update and look forward to receiving yet another engine from The Station Masters rooms, great service and communication, thank-you. John.
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Martyn of
Cambridge
29/12/2017
Wonderful Service
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Gary of
Saratoga
27/12/2017
Love it
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FAO John of
Gravesend
23/12/2017
Speedy postage, very helpful. Will order again
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John of
Stocksfield
22/12/2017
The boxed set of Darstaed coaches arrived two days ahead of the predicted time - excellent for this time of year!! I have not seen them since so I am expecting them to be fine! (Senior management has taken them into custody until Christmas day!) Grant Robinson
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John of
Newcastle Upon Tyne
22/12/2017
Hello Kevin. The Darstaed LNER Brake Third has arrived safely.Well packed and arrived in time for Christmas. It is a lovely model and I am very pleased with the accuracy of your description and your attention to your customers. Thank you for all your help. Best Wishes for Christmas and the New Year. John (Newcastle upon Tyne).
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Kevin of
swindon
22/12/2017
Latest purchase was an ACE !st Class GWR Clerestory for my brother Xmas present. Used, but in great condition.
My brother os 'chuffed' to say the least...
Great service Kev.
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Trevor of
Bayford Hill
19/12/2017
Very pleased with super clockwork loco. Many thanks.
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Robert of
Schiedam
18/12/2017
Dear Kevin,
It is a pleasure. You deliver the right materials quickly and accurately. Communication is very fast, which is a joy. You understand that this is a market where you give and get. You even work on your birthday.
I am thinking of the Darstaed crimson creme as a New Year extension of my collection. Next X mas the Hamilton with six coaches is on my list...
Robert V. van Wordragen Schiedam The Netherlands
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Ameli of
KARLSRUHE
18/12/2017
Hi Kevin, as usual, excellent shipping and first class locomotive, coaches and accessories. Thank you and happy Holiday season Helmut Koszuszeck, Geneva, Switzerland
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Allan of
Gloucester
18/12/2017
A very good service and my Ace Coach set arrived really well packed and protected . Always a pleasure to deal with
Allan Toft
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Evan of
Glasgow
16/12/2017
A really good Ace Trains 9f Loco and Wagon Lits Coach. All well packed.
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David of
Ditchingham
14/12/2017
Hi Kevin Many thanks for transaction first class service looking forward to the new arrivals page
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ERIC of
ROYTON
14/12/2017
Dear Kevin. With regard to my recent order I did actually fill in your feedback form on the day my parcel was received. Anyway, to reiterate, I was amazed to receive it so soon. Cheque posted to you on Tuesday model received on Thursday !. Fantastic service. I am delighted with the model. After a good wheel clean and oil and greasing it is running well. I only have a12volt controller so cannot run at full speed at the moment. I am new to O guage and this is my first locomotive. With regard to track I am using Peco Set Track and the model seems happy on it. Two rail of course. Once again many thanks for the excellent service. Have good Christmas Regards Eric.
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Robert of
Leeds
13/12/2017
Great service, my item was well packaged and arrived very quickly! Just what I wanted, Thanks!
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Lindsay of
Paeroa
11/12/2017
Excellent in every way, many thanks.
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Martin of
Teddington
11/12/2017
Exceptional service from Kev. always reliable and prompt in his reply to queries and the orders are dispatched quickly and well protected. This is the third time I have used this company and cannot fault it in any way.
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michael of
stubbington
11/12/2017
the usual excellent service
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NICK of
LONDON
11/12/2017
All in good order dispatched and delivered very quickly. Many thanks. I look forward to dealing with you soon.
Nick
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Mike of
Wollaton
06/12/2017
Hi received the ace Mallard very pleased will recommend you ,and buy again soon regards Mike
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Richard of
Guildford
05/12/2017
Goods just as described and very quickly delivered. Excellent service as always from Kevin and the team.
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Suzia of
Runcorn
04/12/2017
Thank you so much with your helpfulness for me to purchase this item, as it is a Christmas gift for Keith i have not opened it, as i wouldn't know if there was a problem. Keith is a great train wagon collector, he has many trains 40 plus and not one has been out of the box only for inspection, many steam engines too never run. His greatest dream is to see his display in a glass cabinet, which i will try my best to do this for him. He has been my rock for last few yrs, helped me and my kids while i had a liver transplant in 2015. Works away sleeping in his van for last 5 yrs in all weathers. I know he will love this THANK YOU so much Sue
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Jonathan of
Maidstone
04/12/2017
Ok ive bought 5x New unused and the latest was missing the lanps and the name plates. Apart from that all good. Cheers
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Peter of
Cheddleton
04/12/2017
Hi Kevin, Sorry for the late reply. Very pleased with the latest purchase as always. I'm looking at another of your models at the moment. May be in touch if funds allow.
Peter
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ERIC of
ROYTON
01/12/2017
HELLO KEVIN. PARCEL RECEIVED EARLIER THIS AFTERNOON. EXCELLENT SERVICE. HAVE JUST GIVEN THE LOCO A RUN ROUND ON 2 RAIL ON MY NORMAL 12 VOLT CONTROLLER AND IT RUNS VERY WELL. IT WILL BE THE CENTER PIECE OF MY NEW LAYOUT WHEN COMPLETE. I AM NEW TO O GUAGE AFTER MANY YEARS OF OO AND HO AND I LOOK FORWARD TO RUNNING THIS LOCO. ALL I NEED NOW ARE SOME NICE GWR CARRIAGES TO GO WITH IT. THANKS ONCE AGAIN FOR THE EXCELLENT SERVICE. ERIC.
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Kevin of
Milton Keynes
01/12/2017
Always quick, always simple, always as described, not the cheapest, but always a fair price.
Which is why I'm a regular customer.
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Jonathan of
Maidstone
01/12/2017
Another great purchase. Excellent service, my item arrived safe and sound as described. Thank you. Kevin knows how to keep his customers happy
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Claude of
Bretagne
30/11/2017
Objet conforme,contact tres agreable et professionnel, emballage efficace et lvraison rapide, Rien à redire , comme d’habitude
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Richard of
Solihull,
29/11/2017
I feel that the company was very fair and efficient. As a result I am sure that I will do further business with the Station Masters rooms
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Jonathan of
Maidstone
29/11/2017
Excellent customer service. Really pleased my purchases
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Paul of
Lo-Reninge
27/11/2017
top service from Kev!!!!!
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Phil of
Swindon
27/11/2017
Usual prompt and efficient service. loco extremely well packed. Item as described. Thanks again Kevin. Regards, Phil
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Armand of
RECKANGE-MESS
24/11/2017
Top quality for a good Price and fast delivery a nr. 1 seller
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Chris of
Kidderminster
22/11/2017
Another Darstaed item received. Top quality at a super price, superbly packed with a very fast delivery. Top marks Kevin !
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Stuessi Jakob of
Widen
22/11/2017
Great train, soon on Youtube.com !
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Paul of
Romford
21/11/2017
Thanks Kevin, My items arrived safely this morning. Great service and will come back again!
Regards Paul Dryden
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DAVID of
Tetney
21/11/2017
Hi Kevin, Loco has arrived safely, looks and runs well. Excellent service as usual, thankyou.
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David of
Ditchingham
19/11/2017
Another great product from the station masters rooms. Excellent customer service. Fast delivery very well packed. And most of all good after sale support Will be back again
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Peter of
Atran
19/11/2017
Kevin,
Guest what the postman brought today. My Jubilee Class loco to go with the others.
Great products, great service, what can I say but TAC (thank you in Swedish)
Talk to you soon, have a Happy Xmas.
Peter Sweden
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Allan of
Gloucester
16/11/2017
Excellent service and purchase was as described in mint condition Always a pleasure to deal with
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Howard of
Andover
16/11/2017
Cracking price, cracking service. The best!
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Phil of
Swindon
15/11/2017
Usual prompt service with loco being well packed. Thanks Kevin, Regards Phil
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Armand of
RECKANGE-MESS
14/11/2017
Thank you for that fast delivery of that beautiful 440 City Class loco . I think you will be one of my favorite sellers in the future.TOP price, TOP quality, from a TOP seller with a TOP speed for delivery. Kind regards from Luxembourg
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John of
LEOMINSTER
14/11/2017
Helpful telephone conversation prior to purchase. Very straight forward process, goods arrived on time in good condition and very well packaged. Pleased with the service but on reflection I feel that the prices were on the high side.
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Hugh of
Condorrat
13/11/2017
Hi Kevin ,The order arrived well packed and with the good service you always get from the station masters rooms .Regards Hugh
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Chris of
Kidderminster
11/11/2017
2 deliveries of Darstaed coaches from King Kev. As usual superbly packed, fast delivery and keenly priced. Top marks !! A particular nice feature is the window ventilators are punched out of the metal coach sides ( as seen on later Exley coaches ) which is visually superior to the ventilators painted onto the Perspex windows on some other modern Manufacturers coaches.
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ANDREW JOHN of
BUNGAY
10/11/2017
ITEM AS DESCRIBED, PACKED AND DELIVERED ON TIME IN GOOD CONDITION, VERY GOOD WEBSITE WITH EXCELLENT SELECTION AND TRUE DESCRIPTIONS., PRICES FAIR.
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JOHN of
Ranskill
10/11/2017
Fast service and good value, have used before and will again.
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Dave of
Colwall, Malvern
06/11/2017
Excellent service.
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James of
EDINBURGH
06/11/2017
Hello, I am very happy with both my recent purchases. Well packed with quick delivery. Thank you.
Regards, Jim Goodall
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Mike of
Wollaton
06/11/2017
I have recently purchased 2 engines from the station master the flying Scotsman and a nice Mallard ,was very pleased with the service and the items would buy again very reasonable kind regards Mike
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John of
Altrincham
03/11/2017
An excellent range of new and pre owned products backed up with good customer service have kept me returning over the years to buy from Kevin. Long may it continue. John Seddon
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michael of
tallahassee
02/11/2017
I am very happy with the Bassett-Lowke Enterprise I purchased from TSMR. The website provides excellent detailed photos and let me select among options, including another Enterprise. Kevin responded quickly and knowledgeably to my questions. Shipping (trans-Atlantic) was quick and reasonable.
My only complaint was that the packaging could have been better. Some idiot in the shipping chain drop pit it on end, resulting in minor shipping damage (easily fixed).
The damage might have been avoided if a piece of foam, with a cutout for the couplers, had been between each end and the end sof the box. Then the impact might have been spread across the whole end and cushioned.
No guarantees -- "idiot proof" is a lie. But a suggestion for the next engine I buy. (There will be another one and I will buy from TSMR again.)
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Lee of
Mill Valley
02/11/2017
I sent you a thank you for quick service awhile back. I recieved the order quicker then most that are made in the US, DarsteadAce produce high quality products but its sad that most British and American products are no longer made in those countries. If you look in a shopping center parking lot here maybe one car in 10 is USA made. That and robotics mean that the good paying blue collar jobs that used to exist are long gone. Thats my rant for the day. thanks again, Lee
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DAVID of
Tetney
31/10/2017
Hi Kevin, Jubilee arrived safely, packed well, runs well and the Fowler tender is very good and gives variation from the more common Stanier tender (of which I have several). Thanks one again for your brilliant service.
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john of
broadstone
28/10/2017
Excellent service, good delivery and good condition products
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Peter of
Hereford
27/10/2017
I thought you couldn't get any better - I was wrong! Item arrived the day after ordering, securely packed as always. Thanks for this incredible service!
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Robert of
Leicester
27/10/2017
Excellent service as usual together with an excellent price.
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Alasdair of
Havelock North
25/10/2017
Rails arrived very securely packed and in boxed excellent condition. Only light cleaning needed. Excellent communication.Would recommend. Alasdair from Havelock North, New Zealand
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Christian of
Chatham
25/10/2017
Great set! Great service (as always)! Continued exposure to ACE trains has (for me) rescued what is quickly turning a stale hobby in the US. Thanks to Kev and TSMRs.
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David of
Wantage
25/10/2017
Excellent service as always.
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mrs brenda of
newport
24/10/2017
Goods were delivered promptly and returned goods dealt with efficiently and returned promptly.very pleased with purchases and will be buying more goods when funds are available in the near future!,
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James of
EDINBURGH
24/10/2017
Parcel arrived this morning--well packed. The goods are just what I wanted. Thanks, Jim Goodall
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Richard of
Leicester
24/10/2017
Once again, delighted with purchase which was well described and speedily dispatched. Many thanks indeed.
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Torsten of
Am Stern
23/10/2017
Like everytime prompt service, safe packaging and fast shipping. The quite excact description and the very good pictures on the website make the decision easy. The Station Masters Rooms is the first choice for me.
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Dave of
Colwall, Malvern
23/10/2017
Great service ,immediate attention.
Dave
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Ron of
Toronto
22/10/2017
I've purchased many items from TSMR including the recent Hornby Switch set. I am always pleased with the items purchased & the service which is fast & efficient. In addition the Station Master, Kevin, & his staff are receptive to decent offers & are quick to respond to same & any other inquiries via E mail. I look forward to my next purchase & as always from an A1 company. Thanks, Ron Corton Toronto Canada.
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Brian of
Bolton
20/10/2017
My purchase arrived safely, well packaged as usual. Thanks for your kind help and assistance once again. Regards Brian.
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Albert of
THORNTON-CLEVELEYS
18/10/2017
Thank You Once More! Another most pleasing transaction with an utterley reliable Seller!
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Lee of
Morley
18/10/2017
Thank you very much for your ultrafast service once again. On the purchase of the ACE 9F I was very surprised with the quality of this item being my first ACE locomotive I've acquired. I will be purchasing more ACE items when the new releases become available and of course will be using THE STATION MASTERS ROOMS. Once again Many Thanks.
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Keith of
Northampton
17/10/2017
Superb model. Accurately described, promptly delivered. Another great deal. Many thanks.
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john of
mangerton
17/10/2017
excellent
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Terence of
Willenhall
17/10/2017
Absolutely superb condition. Really pleased to be re united with a Hornby clockwork engine that I used to have as a child but got stolen. Happy memories revived.
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Barrie of
Wimborne
17/10/2017
Excellent correspondence during purchase enquirey, very helpful during collection as I had problems with credit card authorisation. Carefully packed and model exactly as described. No hesitation in recommending The Station Masters Rooms for your next purchase.
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NIGEL of
Tywardreath
16/10/2017
A really responsive professional service. The ACE locomotive was ordered and delivered in a matter of a very few days and surpassed expectations, as did the service. i have absolutely no hesitation in recommending this first rate organisation. Thank you!
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Christopher DIBBEN of
Glenfield
16/10/2017
My Bassett Lowke Flying Scotsman arrived promptly, safe and sound, well-packed in its box, what a wonderful model! On its first outing on a short test track the locomotive worked beautifully and smoothly, much loco-motion, much e-motion. Thanks for your care Kevin. Chris from Leicester
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Peter of
Witney
13/10/2017
Excellent item as described, immediate dispatch and very well packed. Perfect service. Thank you.
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DAVID of
Abingdon
12/10/2017
Excellent item and service. Would buy with confidence from you, subject to price!
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Richard of
Leicester
11/10/2017
Absolutely delighted with the 0 gauge engine and trucks - very swift and friendly service, well packaged and as described. Many thanks Kevin.
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Phil of
Swindon
10/10/2017
Hi Kevin, Package safely received. What a quick and efficient service. Many thanks, Regards, Phil
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DAVID of
Tetney
10/10/2017
Hi Kevin,. The coach set arrived safely - everything fine. Once again, many thanks for your superb service. It is no wonder I have had so many repeat orders from you - brilliant for both of us!
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bob of
Milton Keynes
06/10/2017
Another fast easy transaction - many thanks.
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Paul of
ANDERNOS
06/10/2017
What can I say since lthe last time I have given my opinion to you ?Just I am very pleased to repeat that I am very satisfied by the commercial relations that I have with Station Master and especialy with KEVIN who is always very kind through our telephone's calls and E.Note exchanges .It is a great pleasure for me to be in connection with your train's shop where I have the opportunity to find beautiful items in good conditions which complete my collection of british vintage steam engines made by HORNBY or BASSETT .They remember my youth to me and the close relations I have the pleasure to have with Great Britain since more forty years ,,through twinned associations with BRISTOL respecially .
Our commercial relations are not going to an end because I am in negociations with KEVIN for the purchase of an other steam engine .....
All the best
Sincerely yours
Paul ALVAREZ from south of FRANCE (BORDEAUX and its famous wines wel known in your country....)
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Pierrehumbert of
La Chaux-de-Fonds
06/10/2017
Hi, I received the hornby items All is OK Many thanks J.-F. Pierrehumbert
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Brian of
Fendalton
03/10/2017
Hi Kev Thank you for the Bing station, I'm over the moon. Great condition for its age. As always wrapped well and arrived safe and sound. I look forward to buying from you again Shortly. Cheers Brian
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Christopher of
Yoevil
02/10/2017
As usual, promptly delivered after being well packed, in the condition stated. I would have no hesitation in buying again from 'The Station Masters Rooms'.
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Pierrehumbert of
La Chaux-de-Fonds
30/09/2017
I received the buffers and the rails Hornby All is OK. Thank you. Regards JFP
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Dave of
Trinity Fields
29/09/2017
Hi Kev, My Ace Trains Jubilee has just arrived, brilliant!. Many thanks for the fast and polite service you provide. A pleasure to deal with. Dave.
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Chris of
Kidderminster
28/09/2017
Another excellent transaction with the Stationmaster - a LMC LNWR Wagon. Fast delivery, very well packed and reasonably priced. Top marks !!
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DAVID of
Tetney
26/09/2017
Hi Kevin, Locos arrived safely and run well. Thanks once again for your brilliant service.
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Henk of
Welsum
25/09/2017
I bought a very nice old Bing Locomotive. All was as expected it to be.
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Terry of
Coventry
25/09/2017
Items were in excellent condition as advertised. Very well packaged and fast despatch Brilliant service as per normal
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Susan of
Boston
25/09/2017
Great products, Great prices, Unbeatable service, Very accommodating company. Have purchased several items on various occasions -
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Dennis of
Liverpool
22/09/2017
excellent service as always - many thanks
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Chris of
Kidderminster
22/09/2017
4 parcels received from the Stationmaster - Ace West Country, Darstaed coach bogies and scratch built GWR Auto Coach. As usual competively priced, superbly packed and delivered quickly. No doubt the best Dealer on the Internet for a wide selection and quality railway items.
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Matthias of
Bienenbuettel
22/09/2017
Dear sirs,
this was my first purchase with yours and I'm impressed by the professional transaction. Obviously very care is taken for packing and shipping of the items, which are every bit as described.
Thanks for also stocking the less mundane accessoires essential for running a c-w railway, it would have taken me ages to get my hands on them in Germany. Needless to say I love the loco which will be well cared for with a repro box and key at the ready.
Best regards, Matthias
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françois of
dijon
22/09/2017
Coach receive.Quite all right,as usual with the "Train masters rooms". Thank you very much. I'll purchase again and again in the future. Jean-louis.
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christopher of
Bournemouth
21/09/2017
Dear Kevin, thank you for a fast ,professional and friendly service, very happy with my order. Many thanks.
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Susan of
Boston
20/09/2017
VERY PLEASED WITH THE PRODUCTS I HAVE PURCHASED, ALSO THE PRICE. I WILL BE WATCHING OUT FOR MORE PRODUCTS TO PURCHASE FROM YOU. THANK YOU
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Brian of
Bolton
20/09/2017
My new Jubilee has arrived safely, particularly well packaged and protected. Once again I have received excellent customer service in every way. Regards and thanks to Kevin and the team..
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David of
Wantage
20/09/2017
Another excellent delivery - good service as always and items very well described. Recommended.
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Norman of
Sutton Coldfield
20/09/2017
Model arrived next day, exactly as planned, in perfect condition. UPS seem a good carrier. Thanks for the extra nameplates. What a fantastic loco it is! You've delighted me again, Kevin.
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Simon of
Chipstead
17/09/2017
Goods arrived promptly and condition as described.
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Robin of
Truro
17/09/2017
Hi Kevin. Here is my feedback which is superb service and attention to requests, as always. Robin
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Stephen Neesam of
Billingham
16/09/2017
Very satisfied with the purchase and the service. Immensely impressed with the quality of the packaging - almost bombproof. Would purchase from Kevin again.
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Arlaine of
TENBURY WELLS
15/09/2017
Following a very happy purchase of a Darstaed A4 "Kingfisher" a month ago this was a purchase of a similar "Silver King" as a surprise Christmas present,so cannot yet comment other than repeat previous comments on the friendly service, prompt delivery and look of the product. Operational comments would have to wait until after 25th. December !!! I would repeat how happy we are with dealing with The Stationmasters Rooms.Many thanks.
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Nicholas of
Peterborough
15/09/2017
Many thanks Kev. Mallard & Coaches arrived safe and sound. Very impressed with the Mallard, the youngest will love it as it's his favourite engine.
I'll send you pics and or a video when I complete the Electronic upgrades to AC power. The engine will have Lionel TMCC command control with cruise and synchronised puffing smoke with Lionel Railsounds.
Thanks Again Best Regards Nick Hannaford
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Wayne of
Swindon
15/09/2017
Great locomotive. Especially with the City of Truro name plates on It also runs smooth.
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Peter of
Farnham
13/09/2017
Excellent service, attractive pricing very good after sales service.
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David of
Burnley
13/09/2017
Nice transaction. Item as described well packaged and promptly despatched.
Many thanks
Dave Duerden
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Dave of
Colwall, Malvern
13/09/2017
Excellent service
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Keith of
Pontefract
12/09/2017
Many thanks for your excellent communication and service
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Andrew of
Leicester
12/09/2017
A great fast and smooth transaction.
First class packaging, item arrived in excellent condition.
The email communications during my whole purchase and delivery process were also excellent.
WELL DONE "THE STATION MASTERS ROOMS".
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John of
Warrington
12/09/2017
This is my third purchase from SMR as usual the service and was excellent and the delivery speedy and reliable thank you Kevin for all your help
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Tim of
Welshpool
06/09/2017
As ever excellent item, exactly as described.
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Michael of
TRURO
06/09/2017
I have purchased many loco's and accessories from The Station Masters Rooms and must say Kevin has always given me excellent deals, the service has been second to none recieving my purchases very quickly, packed so well I couldn't get at them, like trying to get at the Crown jewels, and the goods spot on. keep up the good work Kevin. Mike Harrison - Cornwall
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Dave of
Trinity Fields
05/09/2017
Hi Kev, Received my Darstaed " Jinty" loco. from you, very pleased!. As usual, fast and courteous service from you. Many thanks, Dave Wright.
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Jacob of
Bennebroek
04/09/2017
dear Sirs,
I ordered several 0 gauge LNER The Flying Scotsman coaches with you. The packaging was super and delivery to the Netherlands very fast within 3 days! The coaches are all in perfect order and look beautiful. So i'm a very satisfied customer. Thank you very much for your service.
Kind regards, Jacob
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Jack of
PRESCOT
04/09/2017
Just bought a no 3 tender yet another quality item from the S.M.R. very pleased, this supplier has great communication, and is also trustworthy and reliable, I would recommend buying from them.
Jack from prescot HRCA member.
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Katherine of
Hastings
04/09/2017
Excellent service as usual! Locos were in really excellent condition. Very fast delivery. A+++++++++
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Ronald of
Maldon
04/09/2017
A great little train.Many thanks.
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Ed of
Kew East
03/09/2017
Very pleased, good price, sensible postage option and sent promptly
Thank Ed Nantes
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Paul of
Lo-Reninge
02/09/2017
very well packed item, fast delivery top service! thank you !
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Steve of
Macquarie Links
01/09/2017
Great part and serviceThanks
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Clive of
Tewkesbury
01/09/2017
Hi Kevin, Thanks for the deal on the Brabham Moor,it arrived safely thanks to your excellent packaging, cheers Clive
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DAVID of
Tetney
31/08/2017
Hi Kevin,
Loco and pickup arrived safely. Your usual excellent service with excellent products - thanks
once again - until the next time!
David.
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Arlaine of
TENBURY WELLS
31/08/2017
Received my Darstaed A4 Kingfisher in rapid time and what a beautiful locomotive.Good friendly service and a great price,what more can one ask for! Very many thanks.
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Peace of
Ramsbottom, Bury
31/08/2017
Always feel im dealing with honest ,genuine people which is nice.
David
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Hugh of
Condorrat
30/08/2017
Hi Kevin My order arrived today and I am very pleased with all the wagons . Thanks very much for your help with this order and your solution to what might be my next purchase from you .
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Howard of
Lacken
29/08/2017
Re. Jubilee. Beautiful, entirely up to expectations. Ace had reached a level with the Coronations and have maintained this with their subsequent Chinese productions. Now it should be lovely to see Exley style coaches to match. Howard
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Dave of
Colwall, Malvern
28/08/2017
excellent service.
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Ken of
Birmingham
28/08/2017
Great items,very well packed,good price,excellent communication,pleasure to deal with & will no doubt buy from again.
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JEAN of
PARIS
27/08/2017
Hi Kevin! as usual, always a great pleasure to explore the engine shed treasure trove. Once more, I found a little jewel - this time, a long searched clockwork Eton locomotive straight from Binn's Road cheers!
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Denis of
ORANGE
26/08/2017
La Bassett-Lowke est arrivée rapidement et parfaitement emballée. Pièce magnifique, absolument conforme à toutes mes attentes !
Merci à Kevin et toute l'équipe "Station Masters" pour leur sens du service et leurs précieux conseils.
Bien cordialement, denis
PS I will take extra care of this beautiful toy "made in England".
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Donald of
Baschurch
25/08/2017
Hi Kevin I've already sent you a glowing feedback for my Jubilee, safely received. Needless to say, once again first class service from a first class deader. Regards Don
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DAVID of
Tetney
24/08/2017
Hi Kevin, My parcel arrived as arranged. Usual brilliant service - thankyou.
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Roger of
Lytham St Annes
24/08/2017
THANKS FOR EXCELLENT SERVICE AND A VERY FAIR DEAL. THE LOCO IS DELIGHTFUL AND IN REGULAR SERVICE ON MY SMALL LAYOUT.
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Laurence of
Tadley
24/08/2017
Hi Kevin
First class service as always. Wonderful locomotive.
Will be in touch early next year for another purchase.
Regards
Laurence
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KELVIN of
KINGS LYNN
23/08/2017
A wonderful loco from Ace and supported as usual by Kevin's excellent all round service. A very happy customer. Thank you
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Keith of
Dudley
23/08/2017
As previously i received my coaches quickly , well packed and fully as described. Pleased with your contact and friendly and efficient service. Will continue to seek further ACE and HORNBY products, thank you, Keith
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Tim of
Welshpool
23/08/2017
Another excellent item exactly as described and well packed. Thank you.
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Paul of
WELLINGBOROUGH
22/08/2017
Excellent speedy service and helpful too . Will gladly deal with again. MANY THANKS
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DAVID of
Tetney
22/08/2017
Hi Kevin, My parcel arrived as arranged - everything top class, as usual!
Many thanks,
David.
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Dave of
Colwall, Malvern
22/08/2017
Excellent service.
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Robert of
NR Torpoint
21/08/2017
Excellent , prompt and helpful friendly service . My selected purchases have always proved to be of good value .Yours is a fabulous website which I , as a railway enthusiast , enjoy perusing regularly . Keep up the good work , Kevin !
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Stuart of
Canterbury
21/08/2017
Many Thanks again Kev,tankers arrived safely as pictured and described.Your service is second to none!!*****
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Tony of
West Looe
21/08/2017
Hi Kev Many thanks for my recent purchase very happy with the condition of the BL Class 20 diesel it arrived pristine. Regards Tony
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Jack of
PRESCOT
21/08/2017
Very happy with my purchases from S.M.R. they supply quality items backed up with great communication, I would strongly recommend this supplier and look forward to dealing with them in the future.
Jack from Prescot. (H.R.C.A. member).
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Peter of
Farnham
19/08/2017
First class service with excellent back up, a pleasure to do business with.
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Chris of
TOTNES
18/08/2017
I've always admired the photography on The Station Masters Rooms website, very professional. I've just bought two Bassett Lowke one gauge locomotives, they were both even better than the photographs when they came out of the box, that's something! Also in terms of communication TSMR is great as are speed of service, postage and packaging. Thanks Kev, a good experience all round. Chris. Totnes Devon
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Pierrehumbert of
La Chaux-de-Fonds
18/08/2017
I received the LMS Refrigerator van. All is Ok Thank you Regards JFP
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Chris of
Kidderminster
18/08/2017
Once again a superb Ace item, delivered quickly, competitively priced and very well packed. Kevin's service to the Vintage and Modern Collector is the best on the Internet.
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Michael of
Wellingborough
18/08/2017
Very good friendly service,(down side too many nice models, not enough funds!!!)
Best Wishes Mike & Jack
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Kevin of
Milton Keynes
17/08/2017
As always, good quick responses, sensible degree of flexibility on price, fast delivery, and the best packaging in the business.
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Edward of
VERWOOD
17/08/2017
Another great deal from Kev!! My purchase ofAceTrains " Clun Castle " arrived safely this morning. Yet another great addition to my collecftion . Such good customer service from Kevin , a very fair price , a really great model exactly as described and so well packaged for safe delivery. Yet another satisfied customer Kevin. I look forward to my next purchase.! Kind regards Ed Harris Dorset
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Howard of
Andover
17/08/2017
A really interesting Bing station at a very reasonable price. Excellent packing and delivery time once again. The same goes for the scarce Hornby signal, in great condition, that I bought recently. Your service is second to none.
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Ronald of
Maldon
17/08/2017
Very good company to deal with,well priced .
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Gerard of
Grabels
16/08/2017
Very satisfied with my last purchase, super speed delivery, model super correctly wrapped. Ready to order again !
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Stuart of
Canterbury
16/08/2017
Latest parcel arrived well packed as described and illustrated,many thanks again! Stuart.
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Chris of
WICKWAR
15/08/2017
I recently purchased an ACE Trains '0' gauge electric 2-6-4 Stanier tank locomotive and I am very pleased with it. I have run the model briefly on my small Hornby track here at home which I intend to upgrade with better track in the near future. The advert for this locomotive was accurate in describing its condition and the associated items that it came with - box, oil, instructions etc.
I took the model along to my local train club here this morning and it was also much admired by fellow members (and I told them where I purchased it so a free advert for you Kevin!).
This is the second purchase I have made from you and again, I am also very pleased with the service offered by The Station Masters Rooms in this transaction including the prompt very well packaged delivery.
It is my first acquisition of an ACE Trains product although I have seen many when meeting up with fellow model train enthusiasts, and I hope to get many hours of enjoyment from this particular model.
You might gather that I am well pleased Kevin.
Kind regards,
Chris
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Terry of
Tonbridge
15/08/2017
Hello Kevin The loco arrived safely this morning. Thank you for your usual excellent service. Kind regards Terry
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Julian F of
Abingdon
15/08/2017
Very rapid easy transaction, posted when requested and delivered the next day. Very pleased with the coaches.
Thanks
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mervyn of
Pencoed
15/08/2017
Great service speedy delivery !!
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Norman of
Sutton Coldfield
14/08/2017
Good seller. The model is excellent, delivered the very next day, well wrapped and like new. Very pleased with the sale, friendly and courteous attention from Kevin.
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Melvin of
CHISLEHURST
14/08/2017
Excellent 100%
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John of
Launceston
13/08/2017
Hi Kevin thanks for the great trains.All the best from Tasmania John.
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Donald of
Baschurch
13/08/2017
Hi Kevin Model arrived safe and well. Yet another stunner, impeccably dealt with and supplied by a first class dealer. As usual very highly recommended Regards Don
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Philip of
Wigan
12/08/2017
Great service and fast delivery as usual. The new Ace Trains Jubilee is absolutely Superb. Probably their best loco yet. Regards Phil.
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DAVID of
Tetney
11/08/2017
Received the "Jubilee"today - Usual high standard of service, well packed etc. thankyou.
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Gerald of
Frankfurt am Main
11/08/2017
Kevin, many thanks for the fast service and the nice coach!
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Stuart of
Canterbury
09/08/2017
Many Thanks for the spares parcel arrived promptly as described and as pictured,look forward to more appearing! Stuart Canterbury.
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Allister of
Musselburgh
09/08/2017
Excellent products, great selection & first class service from Kevin as always.
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Albert of
THORNTON-CLEVELEYS
08/08/2017
Thank You once more! As always a most pleasing transaction in every respect. It is possible to find a wide variety of O Gauge items at S.M.R. and be confident in the total reliability of the Company at all stages of a transaction be it for a small item such as a used spare part or a more ambitious purchase such as a boxed vintage or boxed recently manufactured locomotive. A good selection of rolling stock can also be viewed for anyone seeking coaches or wagons. The choices offered the enthusiast are extensive and of good quality. I would have no hesitation in recommending S.M.R. to the collector and indeed anyone who runs an O Gauge railway.
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Les of
Haslemere
08/08/2017
Excellent - thank
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Robert of
Wolviston
08/08/2017
Outstanding service from Kevin Finch! I was specifically looking for an Ace Trains 9F with satin & matt black finish. I spoke with Kevin and we went through the various options before making a decision to buy. The locomotive is exactly what I wanted and Kevin will be my first and probably only call when adding to the "0" collection. What must not be overlooked is the care & attention paid to the packing and shipping of this model. Several times in the past years models have arrived safe and sound but the outer packing and even the model's box has been damaged in transit. Having once seen some Hornby Dublo empty boxes sold for more than a thousand £'s, I have a very healthy respect for the need to preserve the outer and much as what is contained in the box. Thank you, Kevin for all your efforts and on to the next time!
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Alan of
Edinburgh
08/08/2017
The usual high standard of excellent service. A smooth transaction with a beautiful product included. Thank you Kev and many thanks to your very efficient team. I will return soon.
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Brian of
Fendalton
08/08/2017
Faultless service and transaction which has been the hall mark of your business over the years, Many thanks Brian
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Chris of
Kidderminster
08/08/2017
Excellent Hornby items, delivered quickly and very well packed.
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Stuart of
Canterbury
07/08/2017
Parcel arrived safe well wrapped as described and shown in pictures fantastic many thanks again. Stuart Canterbury.
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Kevin of
Swindon
07/08/2017
I have been looking for single Darstaed GWR Clerestory Coaches for some time, my patience has now been rewarded.
A beautiful edition to my existing rake of 3.
In perfect and I would say unused condition.
Service and communication was spot on as usual...
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Dave of
Colwall, Malvern
07/08/2017
Excellent service throughout,highly recommended.
Dave Wright
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Anthony of
Stalbridge
07/08/2017
Many thanks as usual. Anthony
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Paul of
WELLINGBOROUGH
06/08/2017
Excellent service . Also very helpful & informative . a pleasure to deal with. Will be quite happy to again .
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Sven of
VENTNOR
04/08/2017
Very pleased with my purchase. l will be buying again from you soon. Less risk than a purchase from ebay! Thankyou
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Nick of
Botesdale, Diss
02/08/2017
Aster Garratt Locomotive arrived very quickly and extremely well packed. Locomotive is exactly as described and certainly looks FANTASTIC!. Once again Kevin at The Station Masters Rooms has provided excellent customer service, making the process of purchasing this very rare Locomotive a pleasure. If you buy from The Station Masters Rooms, you will not be disappointed. Thanks Kevin and all at T.S.M.R. Nick C.
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Nick of
NORTHAMPTON
02/08/2017
Aster Castle arrived this morning, as usual a perfect transaction. Well wrapped and in perfect condition as described. Thanks again to Kevin for a service and goods that can be relied upon. Would reccomend to anyone wishing to purchase from him as a first class source of model railway equipment. A pleasure to deal with this very helpful man. Nick Arnold Overstone Northampton
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Chris of
Kidderminster
01/08/2017
A very collectable Bassett Lowke Gauge 1 item, as usual delivered quickly and very well packed. Always a pleasure to buy from Stationmaster Kevin.
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Tim of
Welshpool
01/08/2017
Excellent item as always, delivered quickly and well packed, perfect service
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Phil of
Swindon
01/08/2017
Hi Kevin, My buying experience was very helpful, extremely efficient and, very quick delivery. Thanks again, Regards, Phil
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Justin of
Brisbane
01/08/2017
Excellent customer service , Super Fast mail out . Extra mile approach is very much appreciated and hard to find today . I,ll be back .
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Chris of
Little Hempston,Totnes
28/07/2017
I have always been impressed by the range and quality of the products on sale at the Stationmasters rooms. The products are competitively priced & once purchased the products are speedily & safely dispatched. Overall a first class service which I throughly recommend.
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Les of
Haslemere
28/07/2017
Excellent - thanks
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Stuart of
Canterbury
26/07/2017
Thankyou for your prompt service expert wrapping and excellent photos depicting the loco bodies.As always your service is first class .Many Thanks! Stuart.
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NICOLAS of
BOULAY MOSELLE
26/07/2017
Very good packaging, nice product. Shipping very fast. Very serious seller.
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Chris of
Kidderminster
26/07/2017
Excellent mint Lionel item received. Fast delivery, competitively priced and extremely well packed. Highly recommended Dealer.
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Philip of
Maidenhead
25/07/2017
Extremely good service, items were well packaged and arrived safely and promptly, and were exactly what was described, well done. Definitely will shop again.
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Chas of
Barnstaple
25/07/2017
Queen Elizabeth hornby o gauge great item, packed extremely well !!!!!!!!!, great communication !! many thanks !!!!!!!!!!
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Hugh of
Condorrat
25/07/2017
Hi Kevin .The wagon I ordered arrived this morning well pleased with It .I will phone this afternoon to possibly order more .
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Paul of
ANDERNOS
25/07/2017
Good morning ,
I am very astonished that you have not received my feedback about the good relations that I have with Station Masters .I have sent a message the last week to you in which I said that I have been very pleased of the commercial relations that I have with you and that I appreciate very much the kindness and the competence of KEVIN with whom I am in connection for new purchases ..
Perhaps that my English is a little rusty .......
All the best
Sincerely yours
Paul ALVAREZ
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VENTRE of
la chapelle saint sauveur
20/07/2017
As usual it's perfect. Thank you very much
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adrian of
melksham
20/07/2017
Excellent and courteous service as well as secure packing and prompt delivery. Goods as described. Thank you.
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Terry of
Tonbridge
20/07/2017
Excellent service as usual, as described, well packed, fast dispatch and good communication. Top rate seller. Terry
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Mr Tom of
Barnstaple
19/07/2017
Thanks great service again from Kevin. Hornby O Gauge items arrived really quick. Very well packed. Won't be long and I'll be finding more bits I require from you.
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Philip of
Christchurch
19/07/2017
Excellent model and service as always from Kevin at TSMR. Model very well packed and speedy dispatch and delivery. Faultless service and transaction - thank you. Thoroughly recommended.
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Graham of
Pontefract
19/07/2017
Very pleased with the items sent.
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David of
LONDON
19/07/2017
Very pleased with purchase. DC
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Brenda of
Alton
19/07/2017
Exceptionally good service as usual. Well packed and delivered when expected. Thanks Kevin.
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Brian of
Adelaide
19/07/2017
The order arrived yesterday safely down under in Adelaide. Excellent models thank you. You have an amazing range of models and I really appreciate the service you provide. Ive bought 3 or 4 items now, all wonderful.
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Claire of
North Petherton
19/07/2017
Always happy to recommend the Stationmaster's Rooms. Kevin has helped us to fill a few gaps of items that our Dad once had and were parted with by him. In the spirit of Templeford, the vintage O gauge layout which is a memorial to our dad who originally built it, there were one or two items that we felt should be obtained to run on the layout. Next Major exhibition for Templeford is at Bristol (Thornbury Leisure Centre) in May 2018. Followed by Warley at the NEC In November 2018.
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Richard of
Market Harborough
19/07/2017
Easy and problem-free as usual, you know you're in good hands at SMR. In the unlikely event that anything isn't quite as it should be, you know that it will be quickly sorted. The key to a good transaction is quick, effective communication and at that, Kev is very good indeed.
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Robert of
Leicester
19/07/2017
Thanks for a very helpful and speedy service. Excellent as always.
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Raymond of
Palmdale
18/07/2017
As usual over the Moon with my latest purchase. A live steam loco about which I have no experience but I'll have to learn. Superbly packed as per usual and a fast door to door service. Thanks to all at TSMR's.
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Dave of
NEW MILTON
18/07/2017
Found on the web made phone call did a deal, collected my self as I was near .checked parcel when home all as described in add and worked well very pleased.
Re Dave Keeling
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Peter of
Salcombe
18/07/2017
My Cawoods wagon arrived very well packed and very promptly. Perfect service. The wagon has fitted in beautifully on the layout with my existing 2 Cawoods. Many thanks again.
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Garry of
Mount Dandenong
18/07/2017
I recently received yet another wonderful parcel of Hornby train items, adding to six or eight parcels previously received over some years, all mailed to far flung Australia. All purchases have been as described, fairly priced and promptly delivered. Please keep up the good work! Garry B.
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Keith of
Northampton
18/07/2017
Excellent product and prompt delivery - couldn't be better.
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DAVID of
Tetney
18/07/2017
Hi Kevin, Received the GWR coach - an excellent model , sent quickly with your usual brilliant service - thanks once again.
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William of
Broadstairs
18/07/2017
Excellent product and service Thanks Keviin real personal service
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Claude of
Bretagne
18/07/2017
Objet conforme, contact agreable, livraison rapide, rien à redire, comme d'habitude.
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Kevin of
Swindon
17/07/2017
Kevin surprised me with the amount of interesting 'bargains' which first appeared a couple of weeks ago. I had posted on the Classic O Gauge site that I was looking for a body for a Castle, one with a double chimney. I had been hoping that one of the sites contributors may had been able to recommend a distributor. That fell a little foul. Just on the off chance I looked at the TSM site had found a complete new listing of over 1000 items including Castle bodies. Sadly no double chimney versions, however I did score one of my favourite locos a complete Schools Chassis and motor complete and a body and tender. Less than half price of the current listings and I still have a budget to respray the tender. Thanks Kev for enabling to mix and match! The despatch was excellent however the delivery wa made to my brothers house. I'm in Haitiand the company literally threw the package over his 6' gate no damage to the loco however the box is a little damaged. I believe my brother and Kev have taken this up with the company. Seems some people are unable to read the word FRAGILE. I know Kev will resolve this he is a top seller and a top guy too.
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Malcolm of
Sprowston
17/07/2017
As always, your products, packaging and service were first class, and I would feel able to unreservedly recommend your business. With my latest order you have exceeded expectations due to the unprecedented work load that you were experiencing at the time.
Kind Regards Malcolm Pettitt.
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Chris of
Kidderminster
17/07/2017
4 excellent items received from the Stationmaster. As usual superbly packed and competitively priced with very fast deliveries - one parcel arrived within 20 hours of the Order being placed !! Rumour has it a certain gentleman could well be recognised in the New Year's Honours List for outstanding service to Model Railway Collectors. " Arise Sir Kevin "
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Howard of
Andover
17/07/2017
I have bought a number of items recently, and all arrived very quickly, and were extremely well packed. The steel and tinplate double track were in excellent condition, the steel, in particular was, almost, mint. Of the two Ace locos, the 9F was perfect, but the "Schools" was noisy. Both were very very reasonably priced. (Despite the noise, the loco runs very well, taking a tiny amount of current, it is acceptably quiet at higher speeds. Leon says the cab is crooked on one side, but I cannot see this myself). The magnetic coach boards were not particularly well made, and starting to come apart. I still hope to use them for Darstaed coaches that have no slots for boards. All in all, it was a terrific sale, thank you for the opportunity to take part..
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Christopher of
Yoevil
17/07/2017
As usual, my order was quickly despatched, well packaged and as described. In all a first class service.
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David of
Wantage
17/07/2017
Excellent. No problems. Recommended.
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Christopher of
Thetford
17/07/2017
Hi, Thanks for the £21 refund to convert the 45mm gauge Mamod SL1 to a 32mm gauge. the conversion kit was easy to fit, and the loco works well.
Very happy with my 2nd live steam loco purchase from you,
Regards Chris.
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David of
Ashford
17/07/2017
As always, excellent service and first class models. Never had a bad experience nor disappointed with any item purchased.
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Richard of
Rochdale
16/07/2017
Excellent superfast service as always.
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Christian of
Chatham
16/07/2017
Hello Kev,
Extremely happy with everything. Very happy that I was able to get the London Transport Pannier. The tinplate rail houses are great too. All excellent condition. What a great sale! My only regret is that I didn't move quicker on some other pieces. Next time I will know better.
Thanks, Chris - NJ USA
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Hugh of
Condorrat
15/07/2017
Hi Kevin .Fast delivery of order well packed and excellent service thanks again
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Adrian of
Parafield Gardens
14/07/2017
Simply Outstanding service again- Thank you so much for completely going out of your way for me (again) Kevin
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Gibson of
LONDON
14/07/2017
Delighted with my purchase and the fast, efficient service.
Many thanks.
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William of
Preston
14/07/2017
Excellent service.
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Annette of
OTAGO
13/07/2017
It was terrific to be dealing with The Station Masters Rooms once again, cannot speak too highly of the service given. Website is very well crafted too - it is easy to locate items you may be looking for and descriptions are very thorough. Always a pleasure and I was delighted with the items I purchased in this order. Thank you very much once again, looking forward to buying again!
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Peter of
Moncontour
13/07/2017
Just to say a really big thanks for the large quantity track which arrived safe and sound here in France this afternoon, and the lovely tanker. The track is all in perfect condition. The packaging was unbelievable! It must have taken hours to do…but well worth it as everything from you always arrives in good order.
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Donald of
Baschurch
13/07/2017
Hi Kev Models arrived safe and well and in immaculate condition, exactly as described, Once again, superb service from a superb dealer. Cannot recommend highly enough, thank you again. Regards Don
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William of
Preston
13/07/2017
Excellent service.
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Paul of
ANDERNOS
13/07/2017
Many thanks ,especially to KEVIN for his kindness and his very good spiirit of public relations .We have excellent exchanges between us and I am satified of the different purchases that I have made in your shop ..
I have not forgotten the plan for buying the ETON from HORNBY gauge 0 ( ref J 27849 )I shall give my decision to you very soon and I think it will be positive .
Sincerely yours
Paul ALVAREZ.
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Kenneth of
BURNLEY
12/07/2017
Pleased with item, good price and fast postage. thankyou
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Hugh of
Condorrat
12/07/2017
Hi Kevin .The last two orders from you arrived in the last two days well packed and have been a very good addition to my garden railway .Regards to you and your team
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John of
Wincanton
12/07/2017
Hi Kevin and co,
Coaches received in excellent order, very well packed as usual and for a very good price. All passengers in their original positions though some looked rather pale-faced after their travelling experiences! Here's to the next time.
John of Wincanton
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Tim of
Welshpool
11/07/2017
Once again item was very well packed, communications excellent and item as promised. Can't fault the service or goods. Highly recommended.
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DAVID of
Tetney
11/07/2017
Hi Kevin, Tank loco arrived safely & quickly, well wrapped with usual brilliant service - thanks. Jubilees next.
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Richard of
Guildford
11/07/2017
Goods Van arrived well packed and on time - excellent service as always from SMR.
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Norman of
Sutton Coldfield
11/07/2017
Brilliant model you sold me, and thanks for the chance of Best Offer on many of your items. It's a good job you advertise some models on E-bay, as it is through that channel that I discovered your website in the first place
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Chris of
Lithgow
10/07/2017
Hi. The loco arrived undamaged. The packaging remained totally intact. Very pleased with your service. Regards Chris.
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Robert of
Wakefield
10/07/2017
First class friendly service, goods well packed and arrived in good time. Very recommended.
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Edward of
Bristol
10/07/2017
Was very pleased with the previous order of the Darstaed of GWR chocolate and cream coaches and that is the major reason behind obtaining a further set.
As always the service is very prompt and efficient and the goods excellently packed.
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David of
Otley
09/07/2017
Excellent email service. The item was delivered quickly, well packaged and as described. Just like the other times I have used TSM Rooms. Many thanks
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Andrew of
Hornchurch
09/07/2017
Excellent service. Very friendly and helpful and I would thoroughly recommend The Stationmasters Rooms to anyone who enjoys collecting O gauge and Gauge One model trains. Very many thanks to Kevin and team. Kind regards, Andrew.
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Donald of
Baschurch
08/07/2017
Hi Kev Spare Ace Castle body arrived safe and well, very much appreciated. Once again impeccable service from a superb dealer. Very many thanks Regards Don
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Raymond of
Palmdale
07/07/2017
Excellent service in all respects as usual. Bassett Lowke Live Steam Enterprise Loco and Tender arrived safe in a record time of 51 hours door to door, England to Southern California. Many thanks to Kevin and Team for accommodating my requests. The present stock at SMR is at the best level in quality and variety that I can remember. Congratulations!
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Philip of
Christchurch
06/07/2017
Excellent loco and tender, both in great condition and working order just as described. Model was extremely well protected and packed for transit and arrived very quickly after order confirmation. An excellent model, now hard to find, from the wonderful Binns Road days.
As always excellent and faultless service from Kevin and TSMR who offers these fine condition models from a sadly bygone age.
Thank you from a very satisfied returning customer who has no hesitation in recommending the goods and services offered by TSMR.
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Keith of
Northampton
06/07/2017
An amazing Brighton Belle. Great deal. Many thanks Kev.
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Clive of
East Grinstead
05/07/2017
Please feel free to quote.
Hi Kevin, Just got my recent purchase from you tonight. I'ts perfect. Well wrapped & delivered quickly. What more could any one want...... May be.... quick e-mails or phone calls, a sense of humour & brilliant customer service.... Oh, hang on, you do all that too....... Thanks to all, at The Station Masters Rooms. Regards, Clive.
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Tim of
Welshpool
05/07/2017
Excellent communications and excellent items as always, the service from the stationmasters rooms would be difficult to beat, I shall certainly return and recommend them without reservation
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David of
Ditchingham
05/07/2017
Hi Kevin Great items received today they will look good on my Layout. Very well packed as usual Many thanks once again Regards David
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Colin of
Dover
29/06/2017
Friendly service, good communications and swift delivery.. Items well packed ( spent a happy 10 minutes unwrapping contents !)
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Carol of
Yoevil
19/06/2017
Kev. You were amazing. You got this very wanted gift posted in time for me to give to Chris for Father's Day. Packaging excellent. You should be proud of yourselves. Thank you so much. Regards Carol
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Tony of
West Looe
19/06/2017
Hi Kev Many thanks for the usual quick despatch of the Ace coal wagons. Best wishes Tony Looe Cornwall
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Richard of
Pevensey
19/06/2017
Usual high standard of packaging & service. Thanks once again Kev, pleasure to do business with you. P S hope you enjoyed your holiday, now get back to work.
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Lindsay of
Paeroa
18/06/2017
As always Ex service and brilliant packing, Many thanks.
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john of
MENTOR
13/06/2017
Hi Kev! I finally received my package which was sent back to you by US post (for no apparent reason!) Arrived safe and sound. Thanks again!
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Christian of
Chatham
12/06/2017
Hi,
Yes, the bogie tankers arrived shortly after my last reply. They look great. Glad I got the Castrol... really nice.
Cheers, Chris
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Nicholas of
London
09/06/2017
As I have come to appreciate, Kevin offers excellent service and outstanding communication. The SMR stocks an impressive and varied array of O gauge equipment, all of it priced very fairly, and sometimes very competitively. I like the blend of modern and vintage too.
I was very happy to pick up the 'defective' ACE trains Bulleid sets at a reduced price.
Highly recommended. Many thanks.
Nicholas Dakin (London)
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John of
San Diego
07/06/2017
Hello Kevin, My ACE Coal Wagons arrived today. Thank you for the excellent packaging, and the prompt dispatch. They arrived in perfect condition. I appreciate the great care you take with all my orders. It is a long haul from Britain to California. Each one of my orders from you has arrived here undamaged, and in mint condition because of your preparations. Many thanks, John
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DAVID of
Tetney
07/06/2017
Hi Kevin, Stove coach received - all OK, well wrapped - thanks.
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John of
St. Ives
03/06/2017
Dear Kevin
I have been most impressed with the way you conduct your business in a properly organised business like manner. As a Registered Ltd company Excellent presentation with correct description and communication First class well managed orderly paper work for your bookkeeping Excellent packaging and distribution. As a retired business person myself I would say that yours is the best example from all the other similar dealers and traders who I have actually known during the last 34 years. This policy will always show you as as just a cut above the rest. Well done Keep it up.
With kind regards John Mayo
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Richard of
Guildford
02/06/2017
Excellent service as always - Goods just as described, very well packed and very promptly delivered.
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Nicholas of
London
28/05/2017
Excellent transaction. Picked up the items at the Sandown Park toy fair. Very pleased indeed with the coaches. SMR carries a very impressive stock of O gauge equipment. Extremely efficient service. And I particularly appreciate the high level of customer communication. Many thanks!
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Angus Spence of
Mahone Bay
25/05/2017
Thank you for this opportunity to provide feedback.
First let me say that I regard your website display as exceptional,detailing very clearly and in an inviting and organized fashion ,your collectibles as well as services provided by S.M.R.The colour schema utilized is equally appealing. First rate. Top Drawer. Don't change a thing. Insofar as my recent personal purchasing experience is concerned, all the items have been very much up to the quality,description and detail provided upon arrival and long after. I am not so much a collector of static display items to be admired only, but to be enjoyed as they were originally intended as well. I continue to be impressed how toys ,well built so long ago have been stewarded, cared for,and or refurbished by their owners-sellers as the case may be.That they are available through S.M.R. so conveniently is very rewarding for me being so far away and not attainable otherwise. I find your service to be very personable,professional and to a high standard.The only suggestion for adding to same would be to advise.. international..buyers that your method of safely shipping may in some cases involve Brokers etc . Could one perhaps pay you to pay the Broker beforehand as part of the shipping total or something similar.? This is not at all a criticism. My very Best Regards and Wishes for successful continuance in your business. Angus Grant
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Jayne of
Grimsby
24/05/2017
I am really pleased with my purchases, and was impressed by both your excellent packing and exemplary service. Many thanks. I am indeed contemplating another order before too long. With best wishes Jayne
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Mr Tom of
Barnstaple
21/05/2017
Great service good communication packaging was excellent with fast delivery. Would definitely deal with Kevin at The Station Masters Rooms again thanks A1.
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Peter of
Cheddleton
20/05/2017
Hi Kevin, Delighted with my latest addition i.e. Hornby O gauge Royal Scot, has joined the others in my collection. Excellent packaging as usual and arrived before designated time. Thanks again
Regards
Peter Dalley (Cheddleton)
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Chris of
Pelaw Main
18/05/2017
Items arrived in very good condition, due to the excellent packaging that was provided by TSMR.
Dealing with TSMR, is always a pleasure, with consistant honest reliable service.
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John of
Bristol
17/05/2017
Top quality products delivered rapidly and EXTREMELY well packed. Excellent service.
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Richard of
Guildford
16/05/2017
Excellent service as always. I shall be back (again!)
Richard
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Howard of
Denbighshire
16/05/2017
A good and reliable service I would recommend the Station masters rooms to any of my friends Thanks to Kevin
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bob of
Milton Keynes
15/05/2017
Always get excellent service from TSM and with the photographs I always have a very clear view of what I am buying before I make the purchase.
Packing is first class and delivery always within a couple of days.
A repeat customer and always buy with confidence.
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Andrew of
Newick, Lewes
15/05/2017
An excellent set of transactions..... Efficient and friendly service.... items safely and securely packaged... Will be re-visiting the SM's Rooms website periodically for future potential purchases.....
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Donald of
Baschurch
15/05/2017
Hi Kev Once again, superb service from an excellent dealer, Model arrived safely, well packed and exactly as described. Looking forward to further business with you. Very highly recommended Best wishes Don
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Vincent of
CAVAN
30/04/2017
Very pleased. Photos represent really the item colours. Item received quickly and good packaging, nothing bent. Thanks. Vincent
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Robert of
Ipswich
28/04/2017
Items arrived thanks very much for sorting out that problem Kevin you handled that very quckly I would recommend you as the number one place to go for o gauge locos etc one aging thanks very Minch .
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Raymond of
Palmdale
26/04/2017
An excellent purchase. I buy ahead for my birthday and for Christmas so when I receive an item I test it and then put it away This way I'm always looking for what I consider to be a bargain. As a pensioner I have to watch the pennies. I look on your site every day so as to be abreast of what is out there. I also know that you are to be trusted, The shipping was ultra fast also.
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Graham of
Pontefract
26/04/2017
Excellent service, highly delighted with the items you sent. Already used then in a running display (15'x5') at a craft fayre cum model railway show in a local village Methodist Church hall
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Judy of
Morrinsville
26/04/2017
Hi Kevin and team. I am very pleased with this purchase from Station Master which took only eight days to arrive to New Zealand. This loco ( NORD) is a great addition to my collection and after a service , it runs very well. Regards Peter Lankow New Zealand.
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Stuart of
Canterbury
25/04/2017
Coaches arrived well packed on time as described,many thanks Kevin and team you are always a pleasure to order from will be in touch again soon! Stuart.??
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Mark of
STOCKPORT
25/04/2017
Always a good experience dealing with Station masters rooms - Kevin is always both friendly & knowledgeable. my purchases have always been despatched almost instantly very well packaged ... i can only imagine how much theses guys spend on bubble wrap !! will continue to look there first for future buys
best wishes Mark Halfyard
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Richard of
Rochdale
24/04/2017
Super fast excellent service.
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Robert of
Windsor
24/04/2017
Very pleased with coaches - very well packed. Great service from SMR - delaying delivery until I returned from holiday exactly as requested.
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VENTRE of
la chapelle saint sauveur
24/04/2017
very pleasant and nice ebayer great choice and very good transactions.
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Robert of
Ipswich
21/04/2017
Thanks very much for getting the loco here for me today it as just arrived excellent personal service once again thanks Kevin .
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Graham of
Pontefract
20/04/2017
Once more delighted with the items you sent. Thanks for the safe packaging and speedy delivery.
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DAVID of
Tetney
19/04/2017
Thanks for Ace Metro loco. Arrived as arranged, well wrapped and a very interesting, unusual model. Runs well - thankyou. I am looking forward to the Jubilees next !!
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Raymond of
Palmdale
18/04/2017
My order arrived a day earlier than anticipated and was was well packed as usual. I now have two Celebration Class locos in different liveries and consider both of them to be excellent buys. Well done Kevin and Staff.
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Christopher of
Yoevil
17/04/2017
As usual my order promptly arrived well packed and as described. You can always rely on Kevin to state the true condition of an item where other suppliers describe them as 'mint' and they are far from it.
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Ian of
Portland
15/04/2017
Coaches arrived very quickly and extremely well packed,another great order from TSM,look forward to future orders arriving.
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Alasdair of
Havelock North
13/04/2017
Rails arrived safely. In excellent condition. Well packaged. Easy transaction.
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Chris of
Kidderminster
13/04/2017
Another excellent buy from Stationmaster Kevin - an early and scarce Bing Gauge 0 small Country Station circa 1920 in very good condition. The Period fence Adverts are a delight. Superbly packed and delivered very quickly.
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Frank of
Chicago
10/04/2017
Hi Kevin, The Bing crane is a lovely piece, and it arrived on time, safely packed. Just another of your characteristically professional jobs - well done! Frank
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Roy of
Toronto
10/04/2017
I am extremely pleased with the Marklin station I just purchased. It is a keeper. From Roy, Toronto Canada.
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David of
Otley
09/04/2017
My purchase was dealt with promptly, the carriage was packed carefully and arrived safely. It is one of several satisfactory transactions with TSMRs and I will certainly be doing business with them again.
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Graham of
Pontefract
08/04/2017
The points are excellent, just what I wanted. Thanks for the safe packaging and very speedy delivery
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Lee of
Morley
08/04/2017
Just a quick thank you to Kevin, who purchased some items from me. The transaction went very smoothly, and would fully recommend the Station Masters Rooms if you have items to sell.
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Richard of
London
07/04/2017
All brilliant and efficient, thank you.
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Richard of
Rochdale
06/04/2017
Super fast excellent service. Cheers Richard.
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John of
Andover
04/04/2017
Kevin & Co always do a fantastic job he courteous and helpful which makes it a pleasure doing business with' TSMRs', and the packing and attention to detail is' First Class'.
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Katherine of
HASTINGS
31/03/2017
Ace Trains coaches received today. A bargain price for a mint condition item! Well packed and very fast delivery. Thank you!
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David of
Wantage
31/03/2017
Excellent service. Good communication and fast delivery of well-packed items.
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Chris of
Pelaw Main
30/03/2017
Recently received ACE "Evening Star" & Darstead A4 "Silver Link".
Evening Star arrived with the outer white wrapper box torn, possibly by "Customs" as you could see that it had been opened and labelled resealed. (Loco itself was OK.)
Silver Link arrived in fine shape - OK.
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Gerald of
Frankfurt am Main
30/03/2017
As always, I got from Kevin beautiful locomotives and coaches with a super fast and all excellent service! Many thanks, Gerald
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Albert of
THORNTON-CLEVELEYS
30/03/2017
Hello K. I am so sorry. It is very easy to forget when one has bought directly. In truth I have had numerous domestic distractions but these are not an excuse for neglecting good manners. I am delighted with the bogie. It is exactly what I hoped to come by as a spare. It goes withouit saying that I did not expect to be otherwise than pleased. That has been my regular experience with items I have purchased from The Station Masters Rooms over the years. I will continue to watch your lists with great interest and anticipation. Thank You and My Very Best Wishes, Bertie (I.D. Known) 1718hrs. 30.3.2017.
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Paul of
Hale Village
29/03/2017
Item as described , delivered on time and well packaged, what I've come to expect from Kevin at the stationmasters rooms.
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David of
Otley
28/03/2017
Excellent service. Coaches arrived quickly and well packed. Thank you.
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David of
Otley
28/03/2017
Goods arrived well packed and speedily. Perfect internet service. Thank you.
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Richard of
London
25/03/2017
The. locomotive arrived by special delivery before 0800 this morning. I am delighted with its condition, and found your despatch arrangements first class. I am a very happy customer!
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Michael of
Ramsey
22/03/2017
Hi Kevin As ever, I am perfectly happy with your service and promptness. No complaints at all. Best, Michael
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Gregory of
Inverell
21/03/2017
Item was expertly packed and as a consequence suffered no damage in transit. I am very happy with purchase and the state in which it arrived. Thank you Kevin.
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Raymond of
Palmdale
21/03/2017
Points arrived in good condition, as usual. Many thanks. Ray.
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Peter of
Moncontour
21/03/2017
Many thanks as always for the excellent high quality locos...the total I have received from you is now 49 wonderful locos..... Your professional packing always ensures the items arrive to me here in France in perfect condition...I am really pleased I switched to 0 gauge as the latest ACE locos and rolling stock really are first rate.......looking forward to the Staniers next......
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Ted of
Newport
20/03/2017
I have been completely satisfied with the purchases that I have made. I can't believe how fast the shipping is from the UK to the USA. The professionalism and customer service is fantastic.
Ted, happy steamer in USA
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Chris of
Kidderminster
20/03/2017
A very good Bassett Lowke Southern Railway Super Enterprise, very well packed and delivered within 24 hours. Boiler checked and found to be steam tight and in excellent condition. A new boiler water level screw manufactured and some washers replaced. Loco appears to have not been used for some years and as a result there is a build up of hardened steam oil in the lubricator, cylinders and valves which is preventing the loco reaching its full potential. Once these deposits are removed 851 will be fully capable of gaining time on the Atlantic Coast Express non stop run to Salisbury. An extremely pleasing acquisition.
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Stephen of
Lowestoft
20/03/2017
Hello Kevin
My latest purchase was the ACE Trains A3 'Windsor Lad' The model looks even better than your photographs showed, haven't had a chance to run it yet but I'm sure that will be fine. Customer service and communication were excellent as usual and I'll be back for more as funds permit, Best Regards Stephen
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Chris of
Kidderminster
14/03/2017
Another excellent Darstaed 6 wheel Van at a very competitive price from the Stationmaster. Very well packed and delivered quickly. Kevin's Service is always top notch and it is a real pleasure to buy items from him. .
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Eric of
Liverpool
13/03/2017
Good service again from a recommended seller. Items well packed and despatched promptly. Good communications
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Arlin of
Mansfield
08/03/2017
Dear Kevin
Both times I have ordered from your firm the merchandise arrived in the U.S. within 4 days from ship date, well packed and no damage.
You have the best website for collectible trains, easy to navigate and the descriptions and photos accurately describe your stock. It's great to know that I can order with confidence from half way round the planet.
Regards,
Hugh Chauvin Fort Worth, Texas USA
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brian of
rugby
03/03/2017
Thanks Kevin. LMS coach arrived safely. Very pleased! Very well packed & exactly what I wanted. Many Thanks. Brian.
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Michael of
buddina
01/03/2017
The ACE Southern EMU arrived in very fast time to Australia. Another excellent purchase from the Stationmaster's rooms Regards Michael
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Chris of
Kidderminster
28/02/2017
Another excellent Gauge1 item from E Bay's Top Railway Dealer. Superbly packed and delivered within 24 Hours. It doesn't get any better than this !!!!!!!!
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Nigel of
Stafford
28/02/2017
Prompt delivery, well packed and in excellent order
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Gibson of
LONDON
25/02/2017
Delighted with my purchase. Now looking for ACE United Dairies Set.
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Toby of
Floriana FLN
24/02/2017
I live on the island of Malta, and now have a fairly good collection of O Gauge. I have picked up a number of rare pieces over the years from Kevin and have never been disappointed.
The prices are reasonable, and the service is second to none. I do not hesitate to highly recommend The Station Masters Rooms.
Many thanks,
Toby Ross. Can be published.
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Richard of
Rochdale
21/02/2017
Super fast excellent service. 100%. Thank you. Cheers. Richard
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DAVID of
Tetney
18/02/2017
Hi Kevin, The railcar arrived safe & sound. It is an attractive livery and runs well. The parcel was very well wrapped (as usual) thanks very much.
David - Lincolnshire.
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John of
Wincanton
16/02/2017
Hi Kevin,
Wagons arrived on time as promised, Very pleased with them and your usual excellent service.
John from Wincanton
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Roger of
Ingatestone
15/02/2017
Well pleased with the Pullman Brake Coach. I have purchased a number of items over the past few years and I am pleased to say your customer service is as good as ever. With Thanks.
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Peter of
Cheddleton
09/02/2017
Arrived this morning - delighted with purchase as always. Thanks a million.
Peter
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Les of
Haslemere
02/02/2017
Excellent! Thanks
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david of
billericay
01/02/2017
Many thanks for your superb service the lamps arrived here at the speed of light!!
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John of
Dover
29/01/2017
a pleasure to do business with you. Delivery in 23 hours. Condition as described. Loco ran very well and admired by all club members. Thank you.
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Keith of
North beach
12/01/2017
Hi Kevin Parcel has arrived already, fantastic service thanks very much will be looking forward to placing another order in the future. Cheers Keith
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Philip of
Christchurch
12/01/2017
Hornby clockwork locos received in wonderful condition as always from this well respected and trusted supplier. Always friendly service and quick attention and dispatch to orders received. Goods are always impeccably packed and received within the stated timescale. A thoroughly reliable, trustworthy and recommended supplier of quality Hornby Clockwork items that are becoming more and more difficult to source in such good condition as Kevin supplies. Many thanks for excellent service over several years.
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Adrian of
Wellington,
11/01/2017
Hello Kev., Two Bing L&NER coaches arrived just fine. All as represented, fast service.
Thanks, Adrian.
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Norman of
Sutton Coldfield
10/01/2017
Thanks, Kevin, for another immaculate model and box, and efficient delivery. Everything was packed so thoroughly that it travelled perfectly. What magnificent tin-plate models these are. My father would not have believed the manufacturing improvement since his pre-war Hornby 4-4-2 Tank and 4-4-2 Castle
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Graham of
Toftwood
10/01/2017
Many thanks for the items I ordered. Brilliant packaging and well worth the money. If you happen to have wagon brake assemblies (I have a couple of wagons which has those bits broken) please let me know. I really need two complete sets.
Many thanks again.
Graham Sullivan.
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Katherine of
Hastings
10/01/2017
Very easy transaction and excellent communication with seller. The two Ace locos arrived the day after posting and were in superb condition! Really beautiful models! Thank you Kevin!
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stephen of
matamata
10/01/2017
WOW. VERY WELL PACKED,SUPER FAST DELIVERY TO NZ BUY FROM THE BEST & THIS IS WHAT YOU GET WOW WHAT A BEAUTIFUL YORKSHIRE . REALLY REALLY NICE ITS AS IF THIS WAS MADE YESTERDAY IN THE HORNBY FACTORY THE CONDITION WOW BUY FROM THE BEST & THIS IS WHAT YOU GET
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Malcolm of
Edzell
10/01/2017
Very pleased with all the locos,and the goods van, quick deliveries, and well wrapped,will be buying again,many thanks,Malcolm.
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Keith of
Wolverhampton
06/01/2017
I cannot fault the service or the quality of the equipment I have received. Advice has come freely and without delay. Many thanks for everything. I would recommend without any hesitation
Regards Keith
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Ronald of
Oldham
05/01/2017
Excellent postage excellent train excellent deal. Very happy Thank you Kev. I very happy. Will buy more from you again and again. Regards Ron
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William of
Broadstairs
05/01/2017
Delighted with loco Royal Mail was very efficient and quick. I have put a Southern transfer and number on the tender and ordered a Lord Nelson transfer. It looks v good Regards and thanks Bill
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Richard of
Rochdale
24/12/2016
Super fast excellent service. Absolutely delighted.
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Robert of
Windsor
13/12/2016
Coach arrived this morning. Great service and packaging. Thanks.
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Alasdair of
Havelock North
08/12/2016
The service is second to none! My hiccup with an engine was promptly attended to Goods well protected in transit to New Zealand
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Raymond of
Palmdale
29/11/2016
Received my latest the ACE Celebration Class 4 4 0 in excellent condition and faster than a letter using Royal Mail and United States Postal Service would take. What a bargain!
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Graham of
Pickering
25/11/2016
Hi Kevin and Diane
Parcel safely received, as usual impressively packaged. You must be a great blessing to bubble-wrap manufacturers! The locomotive was a joy to wind up and send around my layout in preparation for the arrival of my grandchildren.
Another great purchase. One again, many thanks.
Graham
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Chris of
Kidderminster
17/11/2016
I confirm receipt of the Ace spare Tender for my live steam West Country Loco Project. Superbly packed and delivered very quickly - usual first rate Service !! Just had to reprofile the poorly shaped single link coupling - pity Ace and Darstaed Couplings are so toy like..
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Bill of
Broadstairs
15/11/2016
Service and quality of goods first rate. Delivery by UPS very efficient . Keep mrpsted of offers etc Bill
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Brian of
Bolton
10/11/2016
Excellent service on the phone and delivered safely having been brilliantly described on the web site and packed superbly. I am delighted once again with my purchases and the way my call was dealt with by Diane. Many Thanks, Brian
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David of
Swansea
10/11/2016
Ordered by phone. Prompt and entirely satisfactory service.
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Marius of
Hoorn NH
09/11/2016
Thank you for the quick sending of my order. I received it this afternoon in good order!
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Philip of
Dereham
08/11/2016
Just received the early windsor station. Absolutely superb, worth every penny. Really prompt delivery with helpful and friendly customer service.
Many thanks phil.
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John of
Bristol
01/11/2016
Excellent service. The whole process from order to delivery was fast and efficient. A particularly well-designed website.
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John of
Horncastle
24/10/2016
kevin you are a pleasure to deal with.
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Tim of
Welshpool
19/10/2016
A really excellent loco, exactly as described, also very impressed with the packaging and speed of delivery, thank you
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Peter of
Hereford
13/10/2016
As always, excellent service from you! Items arrived very quickly and as expected were exactly as described. Hope to support you again in the near future.
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Peter of
Cheddleton
06/10/2016
Ace Teak ' Flying Scotsman' buffet car arrived safely to-day. Many thanks again Kevin for another wonderful addition to my modest but growing collection.
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Chris of
Kidderminster
05/10/2016
Excellent Bassett Lowke item delivered very quickly. Top Marks.
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Brain of
Monte Vista
03/10/2016
A Superb service.
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Tony of
West Looe
28/09/2016
Hi Kev My Ace 9F Evening Star arrived on Tuesday as promised just two days after you announced it had arived from Ace Trains. Great service, beautiful engine. Many thanks. Tony
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David of
MILTON
27/09/2016
Quick delivery. Item exactly as described very well packed, hope to do business with you again in the near future.
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Brian of
Adelaide
26/09/2016
Delighted with the items supplied. Well packed and arrived promptly. Brian, Adelaide, South Australia.
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Donald of
Baschurch
23/09/2016
Hi Kevin Coaches arrived, safe and well, in excellent condition exactly as described. Once again, exemplary service from an exemplary dealer, very highly recommended. Many thanks Regards Don
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Austin of
Milton Keynes
22/09/2016
First class company First class service What more could you want Austin
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Les of
Haslemere
17/09/2016
Excellent service - recommended
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Nick of
Botesdale, Diss
06/09/2016
I have now used The Station Masters Rooms Website a couple of times, and would like to thank Kevin for his very professional approach, he replys straight away to emails, describes his models accurately, delivers items very quickly and extremely well packed. I would strongly advise anyone looking for this type of scale model to use Kevin's site, you will not be disappointed. I am sure I will be back many times in the future.
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John of
Merredin
31/08/2016
highly recommended seller super fast and efficient service once again thank you all
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Keith of
Northampton
25/08/2016
Perfect product and match. I am delighted. Only you could have done it, Kev. Many thanks, Keith
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David of
WOODBRIDGE
23/08/2016
The O Gauge Stork Leg loco and tender arrived at 8 this morning! Wow what a fantastic service and what a great little loco, I'm very pleased with it,can't wait to get it running and many thanks for the great service you provide Kevin.
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John of
Merredin
19/08/2016
Very satisfied with my purchase ,Fast shipping to australia ,and item a described , 100 % EXEMPLARY SERVICE-- THANK YOU VERY MUCH KEVIN -- will buy again ,and highly recommend THE STATION NASTERS ROOMS to any one considering buying..you wont be disappointed
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Grant of
Christchurch
18/08/2016
Really great item. Excellent packaging. A nice addition to my railway.
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Adrian of
Parafield Gardens
10/08/2016
Hi Kevin. thankyou for going well out of your way again to make this purchase as easy as possible and delivery transparent, safe and fast. You have a vey satisfied customer.
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Harry of
Forfar
10/08/2016
Bullied Pacific Padstow, arrived yesterday in your usual good timing, well done Kevin. Regards Harry,Forfar.
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Peter of
Cheddleton
05/08/2016
Hi Kevin, Hornby tender arrived yesterday as arranged. Very pleased, always nice to do business with you.
Regards Peter (from Cheddleton)
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Chris of
Kidderminster
30/07/2016
Darstaed LBSC 6 wheel Van has arrived. Stunning quality item. Very fast delivery and very well packed as is normal with the Stationmaster !! Top man - Kevin !!
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Dave of
CAUSSADE
29/07/2016
Hello Kevin,Very pleased as usual with the description of the wagon,well packaged and prompt service,pleasure to do business. Regards Dave
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Andreas of
D- 35415 Pohlheim
28/07/2016
Thank you very much for the good packaging and short delivery time. I am really happy to get this amazing tiny little locomotive from you. the condition is like mint, just as you wrote in the description. Clockwork is OK and my daughter and I spent a wonderful time playing on the floor with a track of all the old maerklin 1 gauge we have (nearly 30 pieces). Next project would be getting an 2 axeled trailer with "bassett lowke" or "city of birmingham" inscription or mustard traffic or something typical british market special from 20ies or 30ties. We just save money for next challenge. My opinion is getting less things in good condition is better than collecting a lot of things in sad condition. Every time I pass the little loco on top of our piano I´m happy. My daughter too. So it was worth to pay such a lot of money therefor... Thank you. Greetings from Pohlheim. Andi Husar
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Dave of
Trinity Fields
21/07/2016
Thanks Kev. Extremely pleased with the loco.,all as described, good communications and fast delivery. Many thanks, Dave.
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stephen of
matamata
14/07/2016
SECCOTINE STICKS WOW,WHAT A BEAUTY.THIS WAS THE LAST IN THE SET TO BUY WOW .BUY FROM THE BEST,THIS IS WHAT YOU GET. L M S INSUL MEAT WAGON IN JUST GOOD NICK ORIGINAL ORDER ,HAVE 8 OF THESE JUST SO NICE VERY WELL PACKED. CHRISTMAS CAME EARLY HERE CHEERS +++++++++++
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Raymond of
Palmdale
14/07/2016
Rails arrived safe and well and faster than I thought possible. Now a winter evenings job to add centre rail to curved clockwork parallel rails to electrify.
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Robert of
RD 1 Levin
05/07/2016
Hi Kev The two early Hornby MR coaches arrived safely today. As always well packed and promptly delivered. They have cleaned up well. Pleased with them. Regards Bob Smyth
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Peter of
Cheddleton
05/07/2016
Flying Scotsman body shell arrived this morning. Very prompt. Absolutely delighted with quality of this model. Can now rebuild my existing Flying Scotsman and make it a model to be proud of. A pleasure to do business with you again, many thanks.
Peter Dalley
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Pierrehumbert of
La Chaux-de-Fonds
03/07/2016
Nice wagon fast transaction,thank you
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Austin of
Milton Keynes
03/07/2016
Having used The Station Masters rooms several times I have found that Kevin and his team go out of their way to help you anyway they can Austin
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Tony of
West Looe
27/06/2016
Hi Kev Have received 3 orders from you in recent weeks. All arrived in perfect condition as usual. The Darstaed coaches, 0-6-0 tank and Ace wagons have added to my fast growing O gauge collection. Look forward to future purchases from you. Many thanks Regards Tony
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Mike of
Southport
25/06/2016
dear kevin thank you for the Hornby loco well packed happy I am regards mike
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Stuart of
Canterbury
23/06/2016
Hi Kevin,Loco arrived today very well packed as described I am very pleased as always with your parcels.Many Thanks! Stuart.
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Ian of
Goodwick
21/06/2016
The Bramham Moor arrived this afternoon. A stunning loco as described, packed to perfection. Will be back again.
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Peter of
Salcombe
21/06/2016
LMS coach arrived safely today, just magnificent, better than I imagined it would be. Runs very well on my coarse track with my other LMS stock. I only discovered your website the other day but I will definitely be a return customer as the budget allows. Many thanks again for an excellent and speedy service.
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John of
Stockport
20/06/2016
Hi Kevin. The three items ordered were superbly packaged and arrived very promptly. Thanks for your excellent service. Nick, Stockport
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Stuart of
PRESTON
10/06/2016
Hi Kevin loco arrived Thursday OK thanks a lot. Len mills toad me 9f not out till August. thanks Stuart.
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Donald of
Baschurch
25/05/2016
Models arrived, safe and sound, and in superb condition. Exemplary service once again. Very highly recommended. Many thanks Kevin Regards Don
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stephen of
matamata
16/05/2016
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